This interactive session with University of Miami will help demonstrate basic functionality, leveraging HEDA and duplicate management, easy customization, and streamlined data entry. Watch a recording of this presentation: https://youtu.be/AZ5bQtpdh_g

1. Putting Interactions to
Work for You
Using Interactions with the Service Cloud

2. Nina Gomez-Fernandini
Senior Research Assistant
Kara McIntyre
Senior Consultant

3. Today We’ll Explore:
What is Interactions for Student Recruitment?
What else can Interactions do?
Demo & Questions

4. What is Interactions for Student Recruitment?
An open-source package on GitHub built by the University of Miami Force for
Change team with Sierra-Cedar
But Interactions is more than a recruiting tool, it also:
• Upserts records and avoids duplicates
• Optimizes data entry
• Extends the Higher Education Data Architecture (HEDA)
• Expands data and lead source reporting
…so what else could it do?

5. Exploring Interactions
for Student Services
Streamline data entry
Reduce duplicates
Track data sources
Connect Service and Recruitment

6. Demo & Questions

7. Don’t forget to check out “Hands On with Interactions for
Student Recruitment” tomorrow at 11:15 in Annapolis 1