Process modeling is used to manage organization processes, analyze process performance, and define changes. It allows organizations to express a target business state and specify requirements. Process modeling helps save money, improve quality, reduce time, increase productivity, capture knowledge, and standardize performance. It also helps solve business problems, communicate processes clearly to audiences, and select appropriate models. Process modeling is useful for analysis, performance improvement, understanding processes, aiding training, and assessing compliance.

1. Purpose of Process Modeling
• Process models are the means to:
• Manage organization processes
• Analyze process performance
• Define changes
• Process models can express a target business
state and specify its requirements for further
analytical processes
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2. Reasons for Process Modeling:
BusinessCommunity
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• Save money (cut costs)
• Improve quality (reduce waste)
• Reduce time to production
• Increase productivity
• Reduce time for order-to-deliver (customer satisfaction)
• Target problems to fix those problems
• Capture performer knowledge (avoid process breakdown at this stage)
• Standardize employee performance
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3. Reasons for Process Modeling:
BusinessProcessProfessionals
• Solves a business problem by:
• Describing the process as accurately and
sufficiently as necessary for the task at hand
• Communicating the process clearly to the
intended audience
• Selecting the level of detail and the specific type
of model depending on audience
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4. Reasons for Process Modeling:
Organizational
• Process models are the means to:
• Manage the organization’s processes
• Analyze process performance
• Define changes
• Process models can:
• Express a target business state
• Specify requirements for resources to enable effective operations
• e.g. People, information, facilities, automation, …
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5. Reasons for Process Modeling:
Analysis& PerformanceImprovement…1
• Increase clarity or understanding of a process
• Aid in training
• Assess performance against standards and
compliance requirements
• Understand process performance under varying
loads or other changes
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6. Reasons for Process Modeling:
Analysis& PerformanceImprovement…2
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… CONTINUED FROM THE PREVIOUS SLIDE
• Analyze potential opportunities for improvement
• Design a new process or a new approach to
existing process (or find alternatives)
• Facilitate communication and discussion
• Document a requirements determination effort
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