Privacy and the protection of personal data online has become a fiercely debated subject over the last several years. Libraries have traditionally protected patron privacy and confidentiality, and staff are in a perfect position to help the public tackle their concerns around these issues - but how can we address them in a measured and productive fashion? This two part series of webinars addresses this question. In the second webinar we'll discuss using a hands-on approach to teach patrons about privacy. We'll talk about increasing their comfort level with the basics, such as managing cookies and adjusting browser settings, and learn about a variety of applications, browser plug-ins (etc.) you might recommend to patrons looking for an added layer of protection on home or work computers.

1. PROTECTING
PRIVACY IN
THE
LIBRARY
PART II
Elizabeth Mens
Technology Initiatives Consultant
Southern Ontario Library Service

2. introductions
IN THE CHAT WINDOW:
If you did not attend the last
session:
● your name and library
● whether your library has a
privacy policy

3. part I
● current Canadian climate re:
patron information and
privacy
● library’s responsibilities
● where to learn more

7. corrections etc.
- personal information should
be retained for one year
after use
- allow patrons to access
their own personal
information
- under 16’s legal guardian
OTHER LEGAL
OBLIGATIONS

8. part II
● how to protect any
computer
● extras for library/public
computers
● Q&A

10. BETH MENS, MI
@ElizaMens
Councillor, OLITA
Hobbies: cycling, libraries, trying to
not blow up my MacBook as I force it
to undergo various experiments,
baking, chocolate.
Latest projects: italian meringue
frosting, baguette, creating a first
Tails drive, a blog for SOLS.

12. ALL
WORKSTATIONS

13. What is malware?
From: http://www.superdownloads.com.br/imagens/materias2012/agosto/guilherme/malwares/malwares05.jpg

14. A Virus
From:http://www.clker.com/cliparts/c/U/S/8/6/9/computer-virus-character-hi.png

15. Adware
From: http://tommytoy.typepad.com/.a/6a0133f3a4072c970b015394409319970b-550wi

16. Spyware
From: http://itsecurity.vermont.gov/sites/security/files/Spyware.jpg

17. Browser Hijacking Software

18. Anti-virus + Malware Remover

19. What are cookies?
From: http://ho-websites.s3.amazonaws.com/blog/wp-content/uploads/2010/12/cookie-cake-affiliate-tracking.jpg?ca4a26

20. What are cookies?
From: http://paleolithicromano.files.wordpress.com/2010/01/funny-dog-pictures-dog-is-about-to-delete-your-cookies.jpg?w=500

22. Browsers

23. Browsers

24. Search Engines

25. Search Engines

26. Use DuckDuckGo to search:
!g (google)
!i (images)
!yt (youtube)
!ikea
!academia
!utoronto
!khanacademy
!52
!jobs
!economist
!newyorker
!lemonde
!guardian

27. You might notice…
Here’s why we’ve got it:
…..
on your computer.

29. LIBRARY
WORKSTATIONS

30. Where are you logging
patron information:
● your firewall?
● switches?
● logs?
● website analytics?

31. Alternatives to
DeepFreeze

32. Tor

33. Tails

35. BONUS

36. SSL on your
Library Website

37. Consider Open-Source

38. Encrypt Anything

39. QUESTIONS