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Making Couples,
Making Technology
“Did You Say ‘Couples?’”

            “‘look at this area of life and find
                 us something interesting!’”
                                       (Bannon, 2011)



                HCI researchers are already
                       designing for couples

           “Is your blackberry ruining your
                                  sex life?”
                                        Forbes article




2
Research Questions

             Could or should we design
              technologies for couples?


      What does it mean to be a couple?

           What technologies might we
                   design for couples?




3
Outline

       Background

      Methodology

    Completed Work

     Proposed Work




4
Background




5
Background




               Hug
            Over a
6         Distance
Background

              distant partners:
         cannot readily have f2f
        access on a regular basis


          abstracted presence:
                          abstract
    sensory: aural, tactile, visual
       emotional communication
         ephemeral, lightweight



7
Background
      Existing Design Space



                  abstracted
                  presence




    distant
    partners




8
Background
             Existing Design Space



                         abstracted
                         presence




           distant
           partners




    Is this all there is to couples?
9
Background

                  local partners:
              have f2f access on a
                     regular basis


     deep interpersonal sharing:
               mutual reflection:
                         grounded
            intellectual: language
        reflective communication
                  ongoing, serious


10
Background
     Expanded Design Space




11
Background
     Expanded Design Space




12
Background
     Expanded Design Space




                                Technologies
                             published in HCI
13
Background
     Expanded Design Space




                                    Technologies
                             that have been built
14
Background
     Expanded Design Space




                                   Technologies
                   that have been studied in use
15
Summary & Questions

                                                       Background

         Background
                               Existing Design Space



                                          abstracted


                                                                                             Backgro
                                          presence



                                                                                                          und
                           distant
                           partners                                 Expanded
                                                                             Design Spa
                                                                                        ce




           9

                    Hug
                  Over a
                Distance

     7


                                                       16
                                                                        that hav                 Technolo
                                                                                e not bee
                                                                                              n studied gies
                                                                                                       in use



16
Methodology
                Design-Based Research Cycle


                      analyze
                   analyze data to
                    confirm/revise     3
                    prototheories

       1

           design
                                   deploy
          (re)design
                              deploy intervention
     intervention based
                               and collect field
         on (revised)
                                     data
        prototheories
                               2


17
Methodology
     semi-structured interviews

              grounded theory

                   case studies

                 design journal

               design narrative




18
Methodology

     DBR and qualitative methods
        acknowledge complexity

               DBR is pragmatic

           DBR is action-oriented

       DBR supports longitudinal
                    engagement




19
Summary & Questions


                                            Methodology
                  Design-Based Res
                                   ea       rch Cycle
                                                                Methodology
                         analyze
                      analyze data to       3                  semi-structured interviews
                       confirm/revise
                        prototheories                                    grounded theory
           1                                                                 case studies
               design                  deploy
              (re)design           deploy interventio
                                                      n                  design narrative
          intervention based        and collect field
              on (revised)                 data
             prototheories
                                        2



                                                          22
     20




20
Completed Work
     My Design-Based Research Cycle

                                                      analyze
                                               currently transcribing
                                           3   interviews and using
                                               open coding towards
                                                    answering
                                                   prototheories
                                                                             2


                                     design                             deploy
            primer                                             deployed low-fidelity
                                 sketched out aDBFT
        interviewed family   0
                                   and documented            prototype to 10 couples
          studies experts           prototheories               for 2 weeks, 50+
                                                               hours of interviews
                                                  1




21
Completed Work

                                    4 MFTs, 1 LCSW

                             1 hour phone interview

                                       $50 gift card
                              how do couples argue?
     what strategies/tools do therapists use to help?
                  how does/might technology help?



                                               primer
                                           interviewed family   0
                                             studies experts

22
Completed Work
        “arguments themselves are not
             necessarily the problem”

           “the absence of positive in a
        relationship is more important
         than the absence of negative.”


     even healthy relationships can use
     a regular “tune-up” or benefit from
      “check-ins to remind [them] what
                  [they] already know.”

                                  primer
                              interviewed family   0
                                studies experts

23
Completed Work
                                     re-pattern:
                      “sleepwalking through life”
                           “patterned and stuck”

                                 reflect, re-story:
     “helping people see themselves differently is
              certainly a big function of therapy.”

                                      re-connect:
            “in a sense a relationship needs to be
                                rebuilt everyday.”

                                             primer
                                         interviewed family   0
                                           studies experts

24
Completed Work
      Expanded Design Space




     4 R’s of Connection



                                  primer
                              interviewed family   0
                                studies experts

25
Completed Work
             Re-pattern                                 Reflect / Re-story                                        Reconnect




                                                                  a Diary
                                                                 Built for
                                                                 Tw


     Meg pulls her Diary Built for Two, a      She turns to the next page in her diary and begins to    She highlights as she writes, indicating
     mobile touchscreen device, from her bag   recount and reflect upon her day, an activity that        portions of her journal that she would
     as she sits down to her daily coffee.     begets new interpretations of herself and her partner.   like to share with her partner.




                                                                                                                                                       design
                                                                                                                                                   sketched out aDBFT
                                                                                                                                                     and documented
                                                                                                                                                      prototheories
26                                                                                                                                                                  1
Completed Work
     Expanded Design Space




                  aDBFT



                                 design
                             sketched out aDBFT
                               and documented
                                prototheories
27                                            1
Completed Work
             2 weeks, 10 couples

          recruited via craigslist

        $100, light meals, journal

               journaling activity

                3 interviews each


                             deploy        2

                        deployed low-fidelity
                          prototype to 10
                        couples for 2 weeks,
                           50+ hours of
28                           interviews
Completed Work
            Study Timeline


                     Week 1:                              Week 2:
                   each partner writes                   continue daily entries,
                   daily in personal journal             share 1-3 parts daily




     Interview 1:                              Interview 2:                        Interview 3:
     discussed relationship,               discussed last week,          discussed previous week,
     current reflection practice,               journal use,                           journal use,
     gave journals                         journal summaries                  journal summaries,
                                                                              study retrospective


                                                                                         deploy        2

                                                                                    deployed low-fidelity
                                                                                      prototype to 10
                                                                                    couples for 2 weeks,
                                                                                       50+ hours of
29                                                                                       interviews
Completed Work
                                                                                                                                                                from
                                                                                                                                             hiding that
                                                                                                                             e're just
                                                                                                            e, that w
                                                                                         world insid
                                                                                          somebody
                                                                    k as a                                 s> yeah
[00:03:11.07
                  ]                               es you wor                              [F]: <laugh
                              u   think mak
<F>: W       hat do yo                                                                                                                                              said
                                                                                           [00:05:42.05
                                                                                                              ]                                     ncing, you
 couple?                                            l the time.                                                                    he's experie
                                 at we talk al              e both re
                                                                           ally                                   his is what
 [F]: I thin    k the fact th                          we'r                                 <F  >: Ok, so--t
                                    think, ah,                                                               neurotic--
                  , I thi--I                                                                that you're
  [M]: yeah                                                                                                          ghs>
                     people                                                                        we are <lau
  interested in                                                                              [F]:
                                                                                                                        pretty neur
                                                                                                                                       otic
                                                                                                                                                            e and we're
                     that's--                                                                        yeah, we're                          e come hom
   [M]: I think                       es each othe
                                                        r                                    [M]:                        little like, w                            or you
                     hich includ                                                              [F]: w   e're both a                           ks   I'm stupid'
   [F]: well, w                           uh--                                                                               ofessor thin                          ings--
                     in  cludes--but                        ch ot her out like                 like 'I   think my pr                      ing ab   out little th
    [M]: which                            to figure ea                                                                     nd of obsess                             d other
                       w  e both try                                                            whate   ver, like, ki                            etimes avoi
    [F]: I think                                                                                                   ing> we av
                                                                                                                                     oid--som
     psychologi
                     cally                                                                      [M]: <laugh                                  r <laughs>
                                                                                                                              feel inferio
                                                                                                 people    because we
     [M   ]: yeah
                                                                                                                  s>                                  ghs>
      <F>: oh real
                         ly?                                                                     [F]: <laugh                          ferior? <lau                   e '[M],
                                                                      ily, at least                                 e you feel in                   b is I'm lik
         ]: yeah                                     not necessar                                 <F>: becaus                        and my jo                           you
      [F
                                r parents ar
                                                 e                                                                  is like so,                           ridiculous,'
       [M]: I gues
                         s ou                                                                     [F]: which                        ing me, th
                                                                                                                                                    at's
                        parent   s are--                                                           you've go     t to be kidd                        <lau  gh>
       one of our                                                                                                                   ], come on'                           her
                          laughs>                                       t I mean at                                he's like '[F                             help the ot
        [F]: nuts--<                                   ell, yeah, bu                               know, and                               like sort of
                                      n't care--w                                                                        you have to
        [M]: like re
                           ally do
                                              -                                                     <F>: ok, so
                            our parents-                                                            person                              person dow
                                                                                                                                                         n
         least one of                                                                                                   lk the other
                                                                                                     [F]: yeah, ta
                                                                                                                         s>
          [00:03:53.28
                              ]                                                                      <F>: <laugh
                              you say?                                                                                  s>
           <F>: what'd
                               <laughs>
                                                                                                      [F]: <laugh
                                                                                                                                                really amaz
                                                                                                                                                                 ing. um, ar
                                                                                                                                                                               e                      [fiancee]
           [F]: are nuts                                                                                                      <F>: that's                         lationship,
                                                                                                                                                                               or
            <F>: <l     aughs>                                   ng  parents                           [0 0:06:35.19]                      stres s on the re
                                                 me interesti                     saying,                                   that cause
                             we've got so                        t were you                            there things
            [M]: yeah,                          ly care--wha                                                                  re you--
             [F]: but th     ey don't real                                                              lik e areas whe
                                                                                 y doesn't                                definitely
              like?!                                           d I would sa                              [M]: yeah,
                                               e of, my da
               [M]: yeah     , at least on                                                               [F]:   <laughs>                  ings?
                                   ople <laugh
                                                     s>
                                                                   0:04:05.14][?
                                                                                      ??]                                  are those th
               really like pe
                [F]: yeah, he
                                   's, he's a lit
                                                   tle drama [0
                                                                    in pe  ople
                                                                                                          <F>: what
                                                                                                          [F]:   well--                                                         [fiancee]
                                                     t interested                                                           habits
                                   uch, he's no                                                            [M]: work                            him to wor
                                                                                                                                                               k a ton.
                [M]: very m                                                                                                   ]--I consider
                                                                         that   like there's               [F]: yes. [M
                 <F>: yeah                             ea n, I think                  to get
                                    ah. But I m                      like, we try                           <F>: mm hm
                                                                                                                                m                              e
                 [F]: and, ye                        at we both                                                                               time from m
                                   about us th                                r person
                                                                                            is                                takes away
                  something                              wha  t the othe                                    [F]: which                                                        fferent
                                    ok, this is                                                              <F>: huh                                           <pause> di
                  like 'oh,                                                                                                                    me sort of
                   experiencin
                                     g no  w--"
                                                                                              -I             [F]: and        we have so                                                    [fiancee]
                                                                              t, figure the-                   friends.
                   [M]: yeah                                   e figure ou                                                                                                       really
                                       try  to sort of lik                                                    <F>: mm hm                                           ends I don't
                    [F]: like we                               like--                                                                            me of his fri
                                      to fig   ure [M] out                                                      [F]: I mea      n just that so
                    mean, I try                                                                                                 ing out with
                                                                                                                                                 .
                                      and that--                                                                enjoy hang
                     [M]: yeah,                  vel-                                  of um--
                      [F]:  on a deeper
                                               le
                                                                     e're both ki
                                                                                    nd                          <F>: mm hm                          annoy him
                                                          k, too, w                                                                 my friends
                                         ible> I thin                                                            [F]: some of
                      [M]: <inaud                     s>
                                           <laugh                                                                <F>: mm hm                         m <laughs>
                       [F]: neurotic                                                                                                 r annoys hi
                       [M]: <laugh
                                          s>                                                                      [F]: my siste
                                                                                                                   <F>: uh oh                          hat else [M
                                                                                                                                                                      ]?
                                                                                                                                       of thing, w
                         [00:04:35.20
                                            ]                                                                      [F]: that kind
                                                           s>                              , sm   all
                                           ic? <laugh                       feel like, uh
                          <F>: neurot                       sometimes                      the big
                                                                                                                    ...
                                           k we both                         deal with
                          [M]: I thin                      pr epared to
                           children      that are un


                                                                                                                                                                                                                          analyze
                                                                                                                                                                                                                     currently transcribing
                                                                                                                                                                                                                 3   interviews and using
                                                                                                                                                                                                                     open coding towards
                                                                                                                                                                                                                          answering
30                                                                                                                                                                                                                       prototheories
Completed Work
                                                      Expanded Design Space uplehood as Culture: Exploring Intim
                                                                          Co
                                                                                                                                                                                                     ate Couples
                                                                                                                                 through a Domestic Me
                                                                                                                                                                                              dia Space
              Re-pattern                                   Reflect / Re-story                           †Cen
                                                                                                                              Stacy M. Branham†, Tad
                                                                                                              ter for Human Computer Inter
                                                                                                                       Virginia Tech
                                                                                                                                           action          Reconnect
                                                                                                                                                     Hirsch‡,
                                                                                                                                                    DesigniStevfo rison†
                                                                                                                                                                      e Har
                                                                                                                                                                 ng‡ r Coupl
                                                                                                                                                                                     eh hts Lab
                                                                                                                                                                      Experience Insigood
                                                                                                                   Blacksburg, VA 24060            Stacy Branha               Intel Labs
                                                                                                                                                                 m, Steve Harri
                                                                                                                 {sbranham, srh}@vt.edu                                         son
                                                                                                                                                                        Hillsboro, OR 97124
                                                                                                                                                   Center for Hu       tad.h
                                                                                                                                                                man-Compuirsch@intel.com
                                                                                               ABSTRACT                                                                      ter
                                                                                                                                                                         Department of                        Interaction
                                                                                                                                                                                            Computer
                                                                                               We propose that the intimate
                                                                                                                                   couple is a significant cultu          Virgiimportant to People. Science
                                                                                                                                                                                nia Tech
                                                                                               construct that, like “the user”                                     ral Bl explored                       Yet, very rarely has couplehoo
                                                                                                                                   or collaborative groups, ough            acksbu         as a construct that technology                         d been
                                                                                              to be studied and designed                                              t {sb pushrg, VAst, or
                                                                                                                                                                                      again                                        might conform to,
                                                                                                                               for in HCI. Towards making                    ranham, srh}@ otherwise interact with.
                                                                                              the character of couplehoo                                         out                           vt.edu
                                                                                                                                 d, we consulted with coup                     The trouble with couplehoo
                                                                                              therapists and developed a                                            le                                           d is that it is at once public
                                                                                                                                guiding design framework                       priva                                                                  and
                                                                                              resulting design is a mobi                                     . The Abstract te. You and I know what a couple is
                                                                                                                              le media space––A Diary                          been partn                                            because we have
                                                                                             for Two––that opens a porta                                     Built Though thea de er in a couple or a child
                                                                                                                                 l between the personal digita                            sign
                                                                                                                                                                              couples on theof technologies for                 to a couple. We see
                                                                                             “diaries” of intimate partn                                             l de e no the               big screen, in magazines, on
                                                                                                                                  ers. We deployed a paper cadhandw, and in ducts we        pro                          couples hastreets holding
                                                                                                                                                                                                                                        s
                                                                                             prototype of our system                                                                s,                       ma production Yet, been thriving for well ov
                                                                                                                                                                                               other cultural ke and the s.
                                                                                                                               to 10 couples and conducted are surprisingly narrow.                                                      much of
                                                                                                                                                                              happens                We overw ens behin presumed coupwhat eds                           er a


                                                                      a Diary
                                                                                             extensive interviews. We                                                lightware ht intwithin couples happhelminglydde                                les ne
                                                                                             constructed both in and out
                                                                                                                                   recognize the couple
                                                                                                                                                                  aswa                   eractions thabedroom doors many blinds. There
                                                                                                                                                                              eig household
                                                                                                                                                                                                walls, t can                       sign for partn               we address
                                                                                                                              of domestic settings and belie             rds phone gpassw
                                                                                                                                                                              movin coup ords,                   best be dediary locks and ers at a distance an
                                                                                                                                                                                                                            ,
                                                                                                                                                                                                                                scribed as           cell
                                                                                            that the domestic and non-d                                          ve                                    clothes
                                                                                                                                                                                              les technologie and makeup, conv abstracted                                  d
                                                                                                                                omes                                 ma filters, and                                                          ersati
                                                                                            We also suggest that the home tic are mutually defined. ny other facets more.uplehwhile s into lehood” waters and onal presence. To-
                                                                                                                                                                                            of co So, oo “coupbroader (like “the user”
                                                                                                                                     does not stop at the door; ludes easily name
                                                                                                                                                                    inc is techn                            d,                                    helpi) us ex
                                                                                                                                                                                                                                                        ng
                                                                                            there are external, home                                                                               and imagI proposeis just nded
                                                                                                                                                                                        ologiesdfor loc         ined, it an expa easily                          plore the


                                                                     Built for
                                                                                                                              -like spaces that should plored represented. The                            al pa                       as     coupmis-
                                                                                                                                                                                                                                                   les
                                                                                            considered in the design of
                                                                                                                            mobile domestic technologi
                                                                                                                                                                be            design concern
                                                                                                                                                                                                s. I the         of our d ric reflect initia design space that
                                                                                                                                                                                                     purpose rtners anwork h is
                                                                                                                                                                                                                                           to ion te
                                                                                                                                                                             exploration of couple n show tha
                                                                                                                                                            es. motivated by
                                                                                                                                                                                      the needs of                     t motiv ati the notio ––hitherto underex-
                                                                                                                                                                                                         culture and the createon
                                                                                           Author Keywords                                                                   couple-centered design. les as
                                                                                                                                                                  an example of                      coup                                          n of
                                                                                                                                                                                                                                          of these new
                                                                                                                                                                                                                  characterized                            spaces can be
                                                                                           couplehood, culture, domestic                                                                a new technolo                               by couples ex
                                                                                                                                 media space, design             experieOur wi                            gy that
                                                                                                                                                                             nce approach to understanding embodies the                                perts and pre
                                                                                                                                                                                     th couples in                   coup                                             sent
                                                                                                                                                                            design-oriented. We the field to ide les and se. Finally, I draw fro
                                                                                                                                                                 for when coup                                                         technology is


                                                                     Tw
                                                                                                                                                                                                      began by consideringear
                                                                                                                                                                                                                        ntify res arguments as                    m my
                                                                                           ACM Classification Keyw
                                                                                                                          ords                                              theme les are the user regard
                                                                                                                                                                                      about which to explore                           ch and desiga   n consideration
                                                                                           H5.m. Information interfaces                                                                                         ing gender, les, because
                                                                                                                                                                                                                        coup
                                                                                                                                and presentation (e.g.,, HCI) trodudomestic exploration in HCI has navig power, values, mostethics
                                                                                                                                                                In                                                                                and
                                                                                                                                                                                                                                                                        s
                                                                                           Miscellaneous.                                                        :          ction
                                                                                                                                                                           views of                                         ated towards Utopist              .
                                                                                                                                                               When I tell som the home (see [3], [4]) or avoided family
                                                                                                                                                                           relationships altogether
                                                                                                                                                                                       eone
                                                                                          INTRODUCTION                                                         often ask the iews for the firs(e.g.,e[5]).t However, initial probing
                                                                                                                                                                                                         t
                                                                                                                                                                           interv question Marriagetim tha I design tec
                                                                                          There may be few things as                                                                      with hy
                                                                                                                                                                                              “w             and Fami                   hnologies
                                                                                                                            present and profound in huma posedabout t couple relatidesign for couply ;Therapists (MFTfor couples, they
                                                                                                                                                              op            to jus anyone             onships             les what’s so              s)
                                                                                                                                                               n
                                                                                          culture as couplehood. Intim
                                                                                                                              ate partnership has persisted  geoning arguments to ?” This question shifted our focusspecial about them
                                                                                                                                                                                                                   is on tha
                                                                                                                                                                           research on do underlying conflict eto t str                           from
                                                                                          across time and geography                                                                           mesti techn                        connection.the co
                                                                                                                                                                                                                                      ikes to We                     as
                                                                                                                             ; it extends as far back seriouslydeveloped a design c frame ologies,
                                                                                                                                                                            address in HC                                                               re of the bur-
                                                                                          prehistory and is as wide as                                        as                             I. Re-stwe work tho our is one that we
                                                                                                                           the world. To get a sense for individu pattern, Reflect, When ory,desig from ugh itfindings––Re- ha
                                                                                         scope, consider that nearly                                         its          al, the couple,                       Reconnect––and, using our
                                                                                                                                                                                                                   n for the home                           ve yet to
                                                                                                                         90% of citizens aged 45-49 bene                  framework          the ch a syste                             , are we de
                                                                                         been married at least once                                      have fit from techn , designed ildren, ormthe fam            for supporting intimatesigning for the
                                                                                                                          in three quarters of the world                  couple ologies desig and                            ily? Mightn’
                                                                                                                                                           sometimes wa communicationned for domestin––a Diary Builtclose friends als
                                                                                                                                                              ’s                                              conn                            t
                                                                                         countries [1]. And, in the
                                                                                                                        United States today, nearly                       Two. nt to beatreate eek study ectioc relationships? for
                                                                                                                                                                                  We ran two-w                                                                       o
                                                                                         of citizens aged 25-44                                          62%                                       d as           of 10 couples using a And, don’t co
                                                                                                                        are married, with another roles at various times?type of our individuals or friends
                                                                                                                                                                          fidelity proto In                                                      low-            uples
                                                                                         cohabitating [2]. Clearly,                                        8%                                   essence, design as a way to or any numb
                                                                                                                         couplehood is pervasive. family, and so lehood and develop our desig kes a coup both probe er of other
                                                                                                                                                                         coup on)?                         what ma
                                                                                                                                                         It is                                                      n.               le a couple (or
                                                                                                                                                                                                                                                          a family a
                                                                                                                                                                         MAR
                                                                                                                                                          An example RIAGE AND FAMILY THERAPY
                                                                                                                                                                         As aI firsts foray into couples
     Meg pulls her Diary Built for Two, a                                                                                                                                          wa at first ske                        INTERVIEWS
                                                  She turns to the next page in her diary and begins to                              She highlights as she writes, indicating
                                                                                                                                                         couple-center
                                                                                                                                                                              ed
                                                                                                                                                                         one-h -design––that is, un
                                                                                                                                                                                                     ptical myself
                                                                                                                                                                                                               and argument, we conducted
                                                                                                                                                                                                                       about the ne
                                                                                                                                                         an abbreviated our, semi-structured phone edinterviews ed for what I now
                                                                                                                                                                                                         til the ne hit
     mobile touchscreen device, from her bag as   recount and reflect upon her day, an activity that begets                           portions of her journal that she would
                                                                                                                                                                        MFTsexample from
                                                                                                                                                                                 1                                            close towith five
                                                                                                                                                        have neglecte . We asked abouown excomes to counseling, me. Below, I sha
                                                                                                                                                                        andd my needscouples argue
                                                                                                                                                                              why; how as a
                                                                                                                                                                                                  my t who pe
                                                                                                                                                                                                                  rience with
                                                                                                                                                                                                                                          ho
                                                                                                                                                                                                                                             when,
                                                                                                                                                                                                                                                                call
                                                                                                                                                                                                                                                                 re
                                                                                                                                                                                                  partner inand, what stratea technology that see
     she sits down to her daily coffee.           new interpretations of herself and her partner.                                    like to share with her partner.
                                                                                                                                                                                                            ; a
                                                                                                                                                                        therapists use. We also asked relationship.                gies and tools
                                                                                                                                                                                                                                  The cu of is
                                                                                                                                                                                                               about the importancelprittheNe
                                                                                                                                                                                                                                                             ms to
                                                                                                                                                                                                                                                        tflix circa

                                                                                                                                                                        1We understand that by choo
                                                                                                                                                                                                       sing this entry-point we are
                                                                                                                                                                       privileging a particular unde
                                                                                                                                                                                                     rstanding of couples wher
                                                                                                                                                                       dissolving relationships are                              ein
                                                                                                                                                                                                    problematized. Again, we
                                                                                                                                                                       taking a design-oriented appro                            are
                                                                                                                                                                                                      ach, not a truth-seeking one.


                                                                                                                                                                                                                                                                                        analyze
                                                                                                                                                                                                                                                                                   currently transcribing
                                                                                                                                                                                                                                                                               3   interviews and using
                                                                                                                                                                                                                                                                                   open coding towards
                                                                                                                                                                                                                                                                                        answering
31                                                                                                                                                                                                                                                                                     prototheories
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
Making Couples, Making Technology -- Proposal Presentation 2011
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Making Couples, Making Technology -- Proposal Presentation 2011

  • 2. “Did You Say ‘Couples?’” “‘look at this area of life and find us something interesting!’” (Bannon, 2011) HCI researchers are already designing for couples “Is your blackberry ruining your sex life?” Forbes article 2
  • 3. Research Questions Could or should we design technologies for couples? What does it mean to be a couple? What technologies might we design for couples? 3
  • 4. Outline Background Methodology Completed Work Proposed Work 4
  • 6. Background Hug Over a 6 Distance
  • 7. Background distant partners: cannot readily have f2f access on a regular basis abstracted presence: abstract sensory: aural, tactile, visual emotional communication ephemeral, lightweight 7
  • 8. Background Existing Design Space abstracted presence distant partners 8
  • 9. Background Existing Design Space abstracted presence distant partners Is this all there is to couples? 9
  • 10. Background local partners: have f2f access on a regular basis deep interpersonal sharing: mutual reflection: grounded intellectual: language reflective communication ongoing, serious 10
  • 11. Background Expanded Design Space 11
  • 12. Background Expanded Design Space 12
  • 13. Background Expanded Design Space Technologies published in HCI 13
  • 14. Background Expanded Design Space Technologies that have been built 14
  • 15. Background Expanded Design Space Technologies that have been studied in use 15
  • 16. Summary & Questions Background Background Existing Design Space abstracted Backgro presence und distant partners Expanded Design Spa ce 9 Hug Over a Distance 7 16 that hav Technolo e not bee n studied gies in use 16
  • 17. Methodology Design-Based Research Cycle analyze analyze data to confirm/revise 3 prototheories 1 design deploy (re)design deploy intervention intervention based and collect field on (revised) data prototheories 2 17
  • 18. Methodology semi-structured interviews grounded theory case studies design journal design narrative 18
  • 19. Methodology DBR and qualitative methods acknowledge complexity DBR is pragmatic DBR is action-oriented DBR supports longitudinal engagement 19
  • 20. Summary & Questions Methodology Design-Based Res ea rch Cycle Methodology analyze analyze data to 3 semi-structured interviews confirm/revise prototheories grounded theory 1 case studies design deploy (re)design deploy interventio n design narrative intervention based and collect field on (revised) data prototheories 2 22 20 20
  • 21. Completed Work My Design-Based Research Cycle analyze currently transcribing 3 interviews and using open coding towards answering prototheories 2 design deploy primer deployed low-fidelity sketched out aDBFT interviewed family 0 and documented prototype to 10 couples studies experts prototheories for 2 weeks, 50+ hours of interviews 1 21
  • 22. Completed Work 4 MFTs, 1 LCSW 1 hour phone interview $50 gift card how do couples argue? what strategies/tools do therapists use to help? how does/might technology help? primer interviewed family 0 studies experts 22
  • 23. Completed Work “arguments themselves are not necessarily the problem” “the absence of positive in a relationship is more important than the absence of negative.” even healthy relationships can use a regular “tune-up” or benefit from “check-ins to remind [them] what [they] already know.” primer interviewed family 0 studies experts 23
  • 24. Completed Work re-pattern: “sleepwalking through life” “patterned and stuck” reflect, re-story: “helping people see themselves differently is certainly a big function of therapy.” re-connect: “in a sense a relationship needs to be rebuilt everyday.” primer interviewed family 0 studies experts 24
  • 25. Completed Work Expanded Design Space 4 R’s of Connection primer interviewed family 0 studies experts 25
  • 26. Completed Work Re-pattern Reflect / Re-story Reconnect a Diary Built for Tw Meg pulls her Diary Built for Two, a She turns to the next page in her diary and begins to She highlights as she writes, indicating mobile touchscreen device, from her bag recount and reflect upon her day, an activity that portions of her journal that she would as she sits down to her daily coffee. begets new interpretations of herself and her partner. like to share with her partner. design sketched out aDBFT and documented prototheories 26 1
  • 27. Completed Work Expanded Design Space aDBFT design sketched out aDBFT and documented prototheories 27 1
  • 28. Completed Work 2 weeks, 10 couples recruited via craigslist $100, light meals, journal journaling activity 3 interviews each deploy 2 deployed low-fidelity prototype to 10 couples for 2 weeks, 50+ hours of 28 interviews
  • 29. Completed Work Study Timeline Week 1: Week 2: each partner writes continue daily entries, daily in personal journal share 1-3 parts daily Interview 1: Interview 2: Interview 3: discussed relationship, discussed last week, discussed previous week, current reflection practice, journal use, journal use, gave journals journal summaries journal summaries, study retrospective deploy 2 deployed low-fidelity prototype to 10 couples for 2 weeks, 50+ hours of 29 interviews
  • 30. Completed Work from hiding that e're just e, that w world insid somebody k as a s> yeah [00:03:11.07 ] es you wor [F]: <laugh u think mak <F>: W hat do yo said [00:05:42.05 ] ncing, you couple? l the time. he's experie at we talk al e both re ally his is what [F]: I thin k the fact th we'r <F >: Ok, so--t think, ah, neurotic-- , I thi--I that you're [M]: yeah ghs> people we are <lau interested in [F]: pretty neur otic e and we're that's-- yeah, we're e come hom [M]: I think es each othe r [M]: little like, w or you hich includ [F]: w e're both a ks I'm stupid' [F]: well, w uh-- ofessor thin ings-- in cludes--but ch ot her out like like 'I think my pr ing ab out little th [M]: which to figure ea nd of obsess d other w e both try whate ver, like, ki etimes avoi [F]: I think ing> we av oid--som psychologi cally [M]: <laugh r <laughs> feel inferio people because we [M ]: yeah s> ghs> <F>: oh real ly? [F]: <laugh ferior? <lau e '[M], ily, at least e you feel in b is I'm lik ]: yeah not necessar <F>: becaus and my jo you [F r parents ar e is like so, ridiculous,' [M]: I gues s ou [F]: which ing me, th at's parent s are-- you've go t to be kidd <lau gh> one of our ], come on' her laughs> t I mean at he's like '[F help the ot [F]: nuts--< ell, yeah, bu know, and like sort of n't care--w you have to [M]: like re ally do - <F>: ok, so our parents- person person dow n least one of lk the other [F]: yeah, ta s> [00:03:53.28 ] <F>: <laugh you say? s> <F>: what'd <laughs> [F]: <laugh really amaz ing. um, ar e [fiancee] [F]: are nuts <F>: that's lationship, or <F>: <l aughs> ng parents [0 0:06:35.19] stres s on the re me interesti saying, that cause we've got so t were you there things [M]: yeah, ly care--wha re you-- [F]: but th ey don't real lik e areas whe y doesn't definitely like?! d I would sa [M]: yeah, e of, my da [M]: yeah , at least on [F]: <laughs> ings? ople <laugh s> 0:04:05.14][? ??] are those th really like pe [F]: yeah, he 's, he's a lit tle drama [0 in pe ople <F>: what [F]: well-- [fiancee] t interested habits uch, he's no [M]: work him to wor k a ton. [M]: very m ]--I consider that like there's [F]: yes. [M <F>: yeah ea n, I think to get ah. But I m like, we try <F>: mm hm m e [F]: and, ye at we both time from m about us th r person is takes away something wha t the othe [F]: which fferent ok, this is <F>: huh <pause> di like 'oh, me sort of experiencin g no w--" -I [F]: and we have so [fiancee] t, figure the- friends. [M]: yeah e figure ou really try to sort of lik <F>: mm hm ends I don't [F]: like we like-- me of his fri to fig ure [M] out [F]: I mea n just that so mean, I try ing out with . and that-- enjoy hang [M]: yeah, vel- of um-- [F]: on a deeper le e're both ki nd <F>: mm hm annoy him k, too, w my friends ible> I thin [F]: some of [M]: <inaud s> <laugh <F>: mm hm m <laughs> [F]: neurotic r annoys hi [M]: <laugh s> [F]: my siste <F>: uh oh hat else [M ]? of thing, w [00:04:35.20 ] [F]: that kind s> , sm all ic? <laugh feel like, uh <F>: neurot sometimes the big ... k we both deal with [M]: I thin pr epared to children that are un analyze currently transcribing 3 interviews and using open coding towards answering 30 prototheories
  • 31. Completed Work Expanded Design Space uplehood as Culture: Exploring Intim Co ate Couples through a Domestic Me dia Space Re-pattern Reflect / Re-story †Cen Stacy M. Branham†, Tad ter for Human Computer Inter Virginia Tech action Reconnect Hirsch‡, DesigniStevfo rison† e Har ng‡ r Coupl eh hts Lab Experience Insigood Blacksburg, VA 24060 Stacy Branha Intel Labs m, Steve Harri {sbranham, srh}@vt.edu son Hillsboro, OR 97124 Center for Hu tad.h man-Compuirsch@intel.com ABSTRACT ter Department of Interaction Computer We propose that the intimate couple is a significant cultu Virgiimportant to People. Science nia Tech construct that, like “the user” ral Bl explored Yet, very rarely has couplehoo or collaborative groups, ough acksbu as a construct that technology d been to be studied and designed t {sb pushrg, VAst, or again might conform to, for in HCI. Towards making ranham, srh}@ otherwise interact with. the character of couplehoo out vt.edu d, we consulted with coup The trouble with couplehoo therapists and developed a le d is that it is at once public guiding design framework priva and resulting design is a mobi . The Abstract te. You and I know what a couple is le media space––A Diary been partn because we have for Two––that opens a porta Built Though thea de er in a couple or a child l between the personal digita sign couples on theof technologies for to a couple. We see “diaries” of intimate partn l de e no the big screen, in magazines, on ers. We deployed a paper cadhandw, and in ducts we pro couples hastreets holding s prototype of our system s, ma production Yet, been thriving for well ov other cultural ke and the s. to 10 couples and conducted are surprisingly narrow. much of happens We overw ens behin presumed coupwhat eds er a a Diary extensive interviews. We lightware ht intwithin couples happhelminglydde les ne constructed both in and out recognize the couple aswa eractions thabedroom doors many blinds. There eig household walls, t can sign for partn we address of domestic settings and belie rds phone gpassw movin coup ords, best be dediary locks and ers at a distance an , scribed as cell that the domestic and non-d ve clothes les technologie and makeup, conv abstracted d omes ma filters, and ersati We also suggest that the home tic are mutually defined. ny other facets more.uplehwhile s into lehood” waters and onal presence. To- of co So, oo “coupbroader (like “the user” does not stop at the door; ludes easily name inc is techn d, helpi) us ex ng there are external, home and imagI proposeis just nded ologiesdfor loc ined, it an expa easily plore the Built for -like spaces that should plored represented. The al pa as coupmis- les considered in the design of mobile domestic technologi be design concern s. I the of our d ric reflect initia design space that purpose rtners anwork h is to ion te exploration of couple n show tha es. motivated by the needs of t motiv ati the notio ––hitherto underex- culture and the createon Author Keywords couple-centered design. les as an example of coup n of of these new characterized spaces can be couplehood, culture, domestic a new technolo by couples ex media space, design experieOur wi gy that nce approach to understanding embodies the perts and pre th couples in coup sent design-oriented. We the field to ide les and se. Finally, I draw fro for when coup technology is Tw began by consideringear ntify res arguments as m my ACM Classification Keyw ords theme les are the user regard about which to explore ch and desiga n consideration H5.m. Information interfaces ing gender, les, because coup and presentation (e.g.,, HCI) trodudomestic exploration in HCI has navig power, values, mostethics In and s Miscellaneous. : ction views of ated towards Utopist . When I tell som the home (see [3], [4]) or avoided family relationships altogether eone INTRODUCTION often ask the iews for the firs(e.g.,e[5]).t However, initial probing t interv question Marriagetim tha I design tec There may be few things as with hy “w and Fami hnologies present and profound in huma posedabout t couple relatidesign for couply ;Therapists (MFTfor couples, they op to jus anyone onships les what’s so s) n culture as couplehood. Intim ate partnership has persisted geoning arguments to ?” This question shifted our focusspecial about them is on tha research on do underlying conflict eto t str from across time and geography mesti techn connection.the co ikes to We as ; it extends as far back seriouslydeveloped a design c frame ologies, address in HC re of the bur- prehistory and is as wide as as I. Re-stwe work tho our is one that we the world. To get a sense for individu pattern, Reflect, When ory,desig from ugh itfindings––Re- ha scope, consider that nearly its al, the couple, Reconnect––and, using our n for the home ve yet to 90% of citizens aged 45-49 bene framework the ch a syste , are we de been married at least once have fit from techn , designed ildren, ormthe fam for supporting intimatesigning for the in three quarters of the world couple ologies desig and ily? Mightn’ sometimes wa communicationned for domestin––a Diary Builtclose friends als ’s conn t countries [1]. And, in the United States today, nearly Two. nt to beatreate eek study ectioc relationships? for We ran two-w o of citizens aged 25-44 62% d as of 10 couples using a And, don’t co are married, with another roles at various times?type of our individuals or friends fidelity proto In low- uples cohabitating [2]. Clearly, 8% essence, design as a way to or any numb couplehood is pervasive. family, and so lehood and develop our desig kes a coup both probe er of other coup on)? what ma It is n. le a couple (or a family a MAR An example RIAGE AND FAMILY THERAPY As aI firsts foray into couples Meg pulls her Diary Built for Two, a wa at first ske INTERVIEWS She turns to the next page in her diary and begins to She highlights as she writes, indicating couple-center ed one-h -design––that is, un ptical myself and argument, we conducted about the ne an abbreviated our, semi-structured phone edinterviews ed for what I now til the ne hit mobile touchscreen device, from her bag as recount and reflect upon her day, an activity that begets portions of her journal that she would MFTsexample from 1 close towith five have neglecte . We asked abouown excomes to counseling, me. Below, I sha andd my needscouples argue why; how as a my t who pe rience with ho when, call re partner inand, what stratea technology that see she sits down to her daily coffee. new interpretations of herself and her partner. like to share with her partner. ; a therapists use. We also asked relationship. gies and tools The cu of is about the importancelprittheNe ms to tflix circa 1We understand that by choo sing this entry-point we are privileging a particular unde rstanding of couples wher dissolving relationships are ein problematized. Again, we taking a design-oriented appro are ach, not a truth-seeking one. analyze currently transcribing 3 interviews and using open coding towards answering 31 prototheories