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PROMOTION MIX

 Advertising
 Sales Promotion
 Public Relations
 Personal Selling
 Direct Marketing
UNIQUE
   CHARACTERISTICS OF
      ADVERTISING
 Image building
 Brand loyalty
 Awareness
 Long-term effect
 Indirect effect
 Medium is message
DEFINITION

 Paid form
 Non-personal presentation
 Promotion
 Identified sponsor
MYTHS

 Advertising is expenditure
 Advertising alone can sell a product
 Increasing ad spends can sell more
 Advertising is anti-social
 Advertising is misleading
CHARACTERISTICS OF A
       GOOD AD
 Attention-getting
 Creates interest
 Relevant and credible
 Persuasive – delivers selling message
 High ad and brand recall
 Importance of tangible & intangible
  elements
TYPES OF ADVERTISING
I.    I. Advertising to consumers
     Brand advertising
     Retail advertising
     End-product advertising
     Direct-response advertising
     Institutional advertising
TYPES OF ADVERTISING
II. Business-to business advertising
 Trade advertising
 Industrial advertising
 Professional advertising
III. Non-product advertising
 Idea advertising
 Public Service advertising
THE ADVERTISING STAGES OF
       A PRODUCT
1. Pioneering stage
 – advertising to introduce an idea or concept
- build acceptance of idea, change habits
2. Competitive stage
- advertising to build brand preference
3. Retentive stage
- Reminder advertising to retain customers
THE( 5 M )ADVERTISEMENT

2.   MISSION
3.   MONEY
4.   MESSAGE
5.   MEDIA
6.   MEASUREMENT
ADVERTISING CAMPAIGN
       PROCESS

 Planning
 Execution
 Implementation
 Evaluation
ADVERTISING BUDGET
             DECISIONS
Methods for advertising budget determination

4.    Percentage of sales approach
•     Allocating a fixed percentage (normally 5%) of previous year’s sales or of
      predicted sales for advertising efforts.
•     Advantages
-     Simplicity
-     Expenditures are directly related to funds available
•     Disadvantages
-     Assumes that advertising is a result of sales
-     Conventional percentage of sales needs to be modified in certain
      situations
-     Difficulty of making accurate sales forecasts
ADVERTISING BUDGET
          DECISIONS
2. “All-you-can-afford” method
• Ad budget is determined after all unavoidable
   investments & expenses have been allocated
• Advantages
- Good for small firms with limited resources
- Advertising money is not wasted
• Disadvantages
- Assumes that sales is independent of advertising
- Looks at advertising as wasteful expenditure
ADVERTISING BUDGET
            DECISIONS
3. Competitive parity method

•   Match ad spends of competitors as closely as possible
•   Advantages
-   Spends optimal amount on advertising
•   Disadvantages
-   Assumes that competition is spending at an optimal level
-   Compares small with big firms
-   Ignores differences in the effectiveness of campaigns &
    efficiency of media placements
ETHICS IN ADVERTISING
I What is deceptive advertising?
2. There is a misrepresentation, omission or
   practice that is likely to mislead
3. The consumer is acting responsibly or
   reasonably in the circumstances.
4. The practice is material and consumer injury is
   possible, because consumers are likely to have
   chosen differently if there was no deception.
DECEPTIVE ADVERTISING
1.    There is a misrepresentation, omission or practice that is likely to
      mislead.

•     Claiming that a big difference exists when it does not
•     Artificial product demonstrations
•     Using an ambiguous phrase
•     Promise of benefits that do not exist
•     Implying that a product benefit is unique to a particular brand
•     Incorrectly implying that an endorser uses and advocates a brand
•     Omission of important information
•     Making unsubstantiated claims
DECEPTIVE ADVERTISING
2. The consumer is acting responsibly and
  reasonably in the circumstances
  Deception will not be found if an
  advertising claim will be unreasonably
  understood by an insignificant    and
  unrepresentative segment of consumers
DECEPTIVE ADVERTISING
3. Materiality of the falsehood
• Ad must contain a material untruth
• The untruth is likely to cause public injury,
  i.e., the ad has a tendency to induce action
  detrimental to the consumer that might not
  otherwise have been taken.
PUFFERY VS. DECEPTION
 Puffery is exaggeration and is not
   considered to be deceptive
 Puffery within limits is permissible
 Puffery may take two forms-
4. Use of superlatives, e.g. “best, greatest,
   perfect, amazing, wonderful.”
5. Exaggerated claims
ETHICS IN ADVERTISING
Is comparative advertising unethical?
 Unfair comparisons-
 Disparagement
 Unsubstantiated claims
 Aspects compared not clear
 Incomplete information
 Substantiated but irreconciliable claims
 Information overload
 Artificial advantage on advertiser

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  • 1. PROMOTION MIX  Advertising  Sales Promotion  Public Relations  Personal Selling  Direct Marketing
  • 2. UNIQUE CHARACTERISTICS OF ADVERTISING  Image building  Brand loyalty  Awareness  Long-term effect  Indirect effect  Medium is message
  • 3. DEFINITION  Paid form  Non-personal presentation  Promotion  Identified sponsor
  • 4. MYTHS  Advertising is expenditure  Advertising alone can sell a product  Increasing ad spends can sell more  Advertising is anti-social  Advertising is misleading
  • 5. CHARACTERISTICS OF A GOOD AD  Attention-getting  Creates interest  Relevant and credible  Persuasive – delivers selling message  High ad and brand recall  Importance of tangible & intangible elements
  • 6. TYPES OF ADVERTISING I. I. Advertising to consumers  Brand advertising  Retail advertising  End-product advertising  Direct-response advertising  Institutional advertising
  • 7. TYPES OF ADVERTISING II. Business-to business advertising  Trade advertising  Industrial advertising  Professional advertising III. Non-product advertising  Idea advertising  Public Service advertising
  • 8. THE ADVERTISING STAGES OF A PRODUCT 1. Pioneering stage – advertising to introduce an idea or concept - build acceptance of idea, change habits 2. Competitive stage - advertising to build brand preference 3. Retentive stage - Reminder advertising to retain customers
  • 9. THE( 5 M )ADVERTISEMENT 2. MISSION 3. MONEY 4. MESSAGE 5. MEDIA 6. MEASUREMENT
  • 10. ADVERTISING CAMPAIGN PROCESS  Planning  Execution  Implementation  Evaluation
  • 11. ADVERTISING BUDGET DECISIONS Methods for advertising budget determination 4. Percentage of sales approach • Allocating a fixed percentage (normally 5%) of previous year’s sales or of predicted sales for advertising efforts. • Advantages - Simplicity - Expenditures are directly related to funds available • Disadvantages - Assumes that advertising is a result of sales - Conventional percentage of sales needs to be modified in certain situations - Difficulty of making accurate sales forecasts
  • 12. ADVERTISING BUDGET DECISIONS 2. “All-you-can-afford” method • Ad budget is determined after all unavoidable investments & expenses have been allocated • Advantages - Good for small firms with limited resources - Advertising money is not wasted • Disadvantages - Assumes that sales is independent of advertising - Looks at advertising as wasteful expenditure
  • 13. ADVERTISING BUDGET DECISIONS 3. Competitive parity method • Match ad spends of competitors as closely as possible • Advantages - Spends optimal amount on advertising • Disadvantages - Assumes that competition is spending at an optimal level - Compares small with big firms - Ignores differences in the effectiveness of campaigns & efficiency of media placements
  • 14. ETHICS IN ADVERTISING I What is deceptive advertising? 2. There is a misrepresentation, omission or practice that is likely to mislead 3. The consumer is acting responsibly or reasonably in the circumstances. 4. The practice is material and consumer injury is possible, because consumers are likely to have chosen differently if there was no deception.
  • 15. DECEPTIVE ADVERTISING 1. There is a misrepresentation, omission or practice that is likely to mislead. • Claiming that a big difference exists when it does not • Artificial product demonstrations • Using an ambiguous phrase • Promise of benefits that do not exist • Implying that a product benefit is unique to a particular brand • Incorrectly implying that an endorser uses and advocates a brand • Omission of important information • Making unsubstantiated claims
  • 16. DECEPTIVE ADVERTISING 2. The consumer is acting responsibly and reasonably in the circumstances Deception will not be found if an advertising claim will be unreasonably understood by an insignificant and unrepresentative segment of consumers
  • 17. DECEPTIVE ADVERTISING 3. Materiality of the falsehood • Ad must contain a material untruth • The untruth is likely to cause public injury, i.e., the ad has a tendency to induce action detrimental to the consumer that might not otherwise have been taken.
  • 18. PUFFERY VS. DECEPTION  Puffery is exaggeration and is not considered to be deceptive  Puffery within limits is permissible  Puffery may take two forms- 4. Use of superlatives, e.g. “best, greatest, perfect, amazing, wonderful.” 5. Exaggerated claims
  • 19. ETHICS IN ADVERTISING Is comparative advertising unethical? Unfair comparisons-  Disparagement  Unsubstantiated claims  Aspects compared not clear  Incomplete information  Substantiated but irreconciliable claims  Information overload  Artificial advantage on advertiser