The document outlines various IT milestones and tasks to be completed by specific dates: 1) Review and reduce Microsoft licenses in the first week of February once duplicate and unused accounts are removed. 2) Migrate the EmpowerU domain to the Microsoft platform by July 2024 to avoid double payment of user email licenses. 3) Create an IT onboarding process map by January 31st to understand the workflow and preparations. 4) Validate all underutilized or unused cloud applications by the end of March.

1. Milestones
Microsoft Licenses renewal
Every 1st week of February
Review unused accounts and duplicate
Remove and reduce number of licenses
once approved.
Empoweru Domain Migration
Migrate EmpowerU domain to Microsoft
platform to avoid double payment of user
email licenses ( Target on July 2024).
IT Onboarding Process
Create a process map to understand the
flow and preparations ( 31st of January) .
Cloud Application Cleanup
Validate all cloud applications that is under
utilized and not in use ( 3 months ).
Email Signature
Finalized the format and layout and signoff

2. WEAKNESS
THREATS
STRENGTH
OPPORTUNITY
• Great Teamwork
• Determine to learn
• Good employee relations
• Flexibility
• Proactive Problem Solving
• Documentation and Accountability
• Lack on clarity in email communication
• Delayed Responses
• Inconsistent Meeting documentation
• Communication Tone
• Workload Distribution Efficiency.
• Improving Clarity in Email Communication
• Enhancing Responsiveness
• Standardizing Meeting Documentation
• Promoting Proactive Problem-Solving
• Refining Communication Tone
• Optimizing Workload Distribution
• Utilizing Technology for Improvement
• External Communication Risk
• Competitive Pressures
• Employee Burnout
• Missed Opportunities
• Customer Dissatisfaction
• Ineffective Decision-Making
• Regulatory Compliance Risk
• Technology Risk
• Talent Retention Challenges