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Project Charter
V 2.0
Project Scope Statement
Project Name
The Hide Out
Project Number
03191964
Project Manager
Prioritization
Medium
Owner(s)
Statement of Work—Project Description and
Project Product
The Hide Out Coffee Shop will be launched on September 1st,
2017 in a prominent neighborhood of Zion, Illinois. The
location of the shop is in a high foot traffic area with a police
station and a school nearby along with a row of restaurants,
shops, and comic book stores that come to life on Friday nights.
The area is also a prime neighborhood with the demographic age
ranging anywhere between 16-50 years of age. The coffee shop
is going to target customers working in the police station,
teachers, and high school students. The coffee shop anticipates
to be very busy during the morning rush hours which will range
from 6am to 9am every day and for lunch between 11am and
1pm.
This project will create a 1200-1400 square feet coffee shop
with an interior design of contrasting robin egg blue and white
walls with oak wood furniture that will bring warmth and
comfort for customers to have a place to relax in a prominent
neighborhood. The coffee shop will feature a lounge area with
two-three sofas, two love seats, and a recliner with a coffee
table in the middle. The shop will also have 10 small tables with
roughly 4 chairs per table. All together, the shop would seat
about 54 people.
As coffee has been a popular beverage amongst many
throughout any time of day, our shop will provide the
convenience of obtaining their fix on their way to work or while
they sit and relax. This shop will serve specialty and regular
coffee beverages along with Coca-Cola beverages, pastries, and
light lunch options. The pastries served will be delivered by a
vendor daily limiting to about 200-250 pieces a day while lunch
will be prepared on site.
With an anticipation of selling roughly 230 cups of coffee a day
averaging about $3.50 a cup, we are looking at making
$293,865.00 a year in coffee sales alone. In addition to coffee,
the shop is anticipating to generate about $200,000.00 in pastry
sales and $300,000.00 in lunch sales a year. A total of an
average of $793,865.00 of sales a year excluding expenses. In
the years to come, the business can grow and expand by opening
up a second or even a third location.
The following are the high-level task for the project:
Store
· Level the commercial property given to me by my father.
· Build out and renovated shop with a “second home” like
atmosphere.
· Equipment purchased such as the coffee and expresso grinder,
brewer, fridge, pots, and ovens.
· Furniture- tables, chairs, counters, cabinets, shelving, etc.
· Menu boards and signage for the coffee shop.
· Obtaining the proper licenses and inspections.
· Securing vendors for initial and future supplies.
· Training and hiring baristas for the store.
· Purchasing insurance for the store.
Build out and Renovation:
· Select and hire a general construction contractor.
· Licenses and permits for building and renovation.
· Discuss budget.
· Compose layout of store of where counters and furniture will
be placed.
· Discuss lighting of store with the options of track lighting,
plumbing, and electrical for equipment and a color scheme of
robin’s egg blue and white all paint.
· Set-up final blueprint of the store layout.
· Set-up terms and conditions of contract.
· Begin construction of store.
· Installation of equipment, furniture, counters, and signage.
· Construction and project closeout to be completed prior to
September 1st opening.
Equipment Purchase:
· Set a budget of $65,000.00 for equipment and facilities
purchase.
· Compare and review model and make of coffee and expresso
grinders, coffee brewer, expresso machine, fridge, pots,
thermos, commercial rapid cook oven and utensils.
· Coffee shop will need one-two coffee grinders, expresso
machine, two coffee brewers, four coffee pots, one bakery
fridge, three full size fridges, and two small fridges.
· Two cash registers.
· Research suppliers and prices.
· One test coffee brewer, grinder, and expresso machine.
· Obtain terms and conditions and warranties.
· Purchase the equipment.
· Request a delivery and set-up date.
Furniture:
· Set a budget of $30,000.00 for furniture purchase.
· Research and locate restaurant furniture supply store.
· Review the variety of small oak tables and chairs.
· Purchase 10 tables and 40 chairs.
· Research and find two-three sofas, two love seats, one
recliner, and a coffee table.
· Determine the sofa type (would either be leather or
microfiber)
· Review variety of cabinets and counters in oak. Store will
need about 10 wall cabinets and 6 under counter cabinets.
· Review and purchase 2 chrome sink basins and faucets.
· Request a delivery and set-up date.
Store front Signage:
· Check city zoning restrictions for store front signage.
· Obtain permits for signage.
· Research and compare prices and installation fees for painted
glass signage for store front window and 4’ x 8’ metal sign
band.
· Search for a reputable sign company that offers design service
and installation services.
· Check post installation services such as maintenances and
warranty.
· Determine anticipated delivery date.
Menu Board:
· Determine company for menu board.
· Review and select 3 frame Gallery Indoor Menu board.
· Choose design graphic
· Choose interchangeable menu board for easy change of menu
items
· Choose a wood frame menu board.
· Determine anticipated delivery date
· To be installed by general construction contractor
Supplies
· Choose and select vendor with comparable prices
· Discuss with vendor on supplying for initial and future
supplies
· Initial supplies needed for opening:
· Small ware supplies needed
· Coffee bean scoop
· Apron
· Long handled scoop
· Shot glasses
· Frothing pitchers
· Thermometer
· Timers
· Squeeze bottles for drizzling sauces
· Rack for condiments
· Napkin dispenser
· Food tray
· Nonperishable supplies
· Cups and lids – small and large
· Pastry liners
· Disposable gloves for food handling
· Coffee stirrers
· Plastic forks and knives
· Small paper plates
· Napkins
· Size 4 and 8 paper bags
· Small plastic bags
· Take out carrier trays
· Hand towels
· Straws
· Coffee filters
· Perishable supplies needed
· Milk – whole and skim
· Coffee creamer
· Coffee and expresso beans
· Sugar – regular and Splenda
· Tea bags – variety
· Syrup drizzles – chocolate, caramel
· Hot chocolate powder
· Flavored syrup for coffee and expresso beverages
· Cleaning Supplies
· Expresso machine cleaner
· Coffee equipment cleaner
· Steam wand cleaner
· Grinder brush
· Group head brush
· Grinder cleaner
· Trash liner bags
· Towel rags
· Multipurpose cleaner
· Dish soap
· Hand soap
· Mop & broom
· Garbage pails
· Determine anticipated delivery date
Consumable Products:
· Review and select consumable vendor to provide pastries and
other beverages delivery
· Review reputations of vendors for reliability and product
freshness
· Beverage vendor discussion on what products to deliver to
store. The following products to consider:
· Bottle water
· Bottle seltzer water
· Bottle orange and apple juice
· Coca-Cola projects
· Discuss delivery options of one day per week
· Taste testing of several pastries vendors
· Pastries consider to sell
· Croissants – plain
· Danishes – variety if cheese, cherry, almond
· Bread loaves – banana nut, cranberry orange, carrot, chocolate
· Muffins – blueberry, pumpkin spice, chocolate
· Scones – vanilla bean, raspberry, chocolate
· Cookies – chocolate chip, oatmeal and raisins
· Cupcake – chocolate, red velvet, vanilla
· Cake slices – chocolate, carrot cake, cheesecake
· Determine perishable items delivery date.
· Discuss agreement and delivery contract – bakery goods need
to be delivered every morning.
· Determine anticipated delivery date for initial supplies for
opening.
Licenses, permits and requirements:
· Obtain all required business licenses and permits required for
business
· LLC Business license
· Register trade name of The Hide Out
· Seller permit (sales tax identification number)
· Federal Tax identification number
· State Employer Tax identification number
· Department of Health food service establishment permit
· Health Permits
· Food handler cards
· Certificate of Occupancy
· Occupational Safety and Health Administration (OSHA)
requirements
· Workers’ Compensation and Employers’ Liability Insurance
· Unemployment Insurance
· Post business hours sign on door
· Food Safety Inspection by City prior to opening
· Building inspection by City prior to opening
Baristas:
· Post jobs
· Determine salary range, schedule and experience
· Interview candidates
· Check references and testing of barista experience
· Onboard paperwork
· Provide expectations
· Basic training and work flow
Final Walkthrough and Inspection:
· Final inspection of the shop to make sure everything is
working and properly install prior to opening
· Inspect and test Equipment installation
· Check barista area
· Lounge area
· Table and chairs setup
· Cabinets
· Signage and menu board
· All supplies needed for opening
· All proper licenses posted
Grand Opening
· Coffee Shop to open at 8am on September 1st for grand
opening
· Provide customers with a 10% discount on the first day
Open normal hours the next day
Project Deliverables
The following deliverables are expected from the project:
· 1200 to 1400 square foot coffee shop in a prominent location
fully stocked
· All tables, chairs and lounge are in place
· A warm atmosphere place for customers to socialize and relax
· Fill cabinets with supplies
· Menu Board set up with items and prices
· Counter set up
· 4 x 8’ Exterior Sign in place
· Have all licenses and permit needed for operation
· Fill perishable supplies in fridge
· Accept first delivery of bakery goods and vendor beverages
· Shop ready to serve customers beverages and pastries
· Coffee shop ready for grand opening on September 1st.
Project Objectives
To open an amazing coffee shop that will generate profitable
revenue and creating a store with a second home like place for
customers to have one of the most popular beverage, coffee.
· The project objectives are to open a coffee shop with an
estimated budget of $325,000 within 4 months with a September
1st opening date
· Increase profit by meeting the needs of the customers of a
place to purchase coffee, pastry, or light lunch.
· Increase customer satisfaction by providing them with a
relaxing place to hangout
· Increase competiveness by offering a good atmosphere, high
customer service and quality coffee, pastries, and lunch.
Project Assumptions
· Interior design will have an atmosphere that will feel like a
second home
· Store will open on or before September 1st
· Finding a reasonable vendor for supplies
· Coffee shop will be located in a high foot traffic area
· Equipment will be delivered on time
· Furniture to be delivered on time
· All equipment will be working properly
· All licenses required will be obtained
· Baristas hired and trained
· Cup of Heaven will pass inspections by building department
and food safety department
· Supplies to be delivered prior to opening date
· Seating and lounge area to seat 54 people
· Vendors contract agreement signed
· Delivery of exterior sign and installation of window graphics
prior to opening date
Project Constraints
· Obtaining licenses may be an obstacle or delayed
· Passing of Food Safety inspection
· Renovation may take longer
· Unable to find a reliable supplier
· Equipment may not be working properly
· Delay of furniture
· Not enough funds
· Contractors working slowly and delaying the work
· Delay of supplies
Exclusions
The boundaries of the project would be the following:
· Minor changes of interior design after construction has started
· Removal of all trash from build out
· Extending or shortening of time if necessary
· Furniture damaged during delivery or installation
The exclusions of the projects would be the following:
· Major changes of design after the renovation have started
· Baristas to be hired and trained
· Funds for the project
· Products and supplies reordering for future need
· Guarantee of customers
· Guarantee of sales generated
· Garbage removal other than build out trash
· Expansion of business growth
· Operation budget
Acceptance Criteria
• Cost of project within estimated budget
• Renovation completed for grand opening date
• Quality of interior painting to meet requirements of warm
feeling and match furniture
• Equipment installed and functioning properly
• Exterior signage visible and attract customers
• Coffee Shop have a second home place feeling
• Organization of seating and lounge area seats 54 people
• Quality coffee and expresso brewed
• Quality of freshness of pastries
• Licenses obtain prior to opening date
• All build out trash removed
• Pastries are filled into the fridge ready for sale
• Refrigeration needs to be working properly for storing
perishable goods
Technical Requirements• Expresso Machine - Nuova Simonelli
Appia 1 Group Commercial Espresso Machine $4,860.00. The
machine features automatic set-up and a smart wand for
frothing. With automatic it can save time and also have a
consistency of brewing a shot every time.
https://www.seattlecoffeegear.com/nuova-simonelli-appia-1-
group-commercial-espresso-machine
• (2) Coffee Brewer - BUNN Infusion ICB DV Commercial
Coffee Brewer $870.00. The shop will need two-three of these
coffee brewers to stay on top of the demands from the customer.
It has a consistent brewing of up to 12 gallons of coffee per
hour. It can be brewed into air pots which allows us to have
different flavored coffees available to the customers.
https://www.seattlecoffeegear.com/bunn-infusion-icb-dv-
commercial-coffee-brewer
• Coffee Grinder - BUNN Bulk Commercial Coffee Grinder
$849.00. This machine will ground 1 pound of coffee beans in
under 30 seconds. Features a dial to select the right grind.
https://www.seattlecoffeegear.com/bunn-bulk-commercial-
coffee-grinder
• Expresso Grinder - Rancilio MD 40 Commercial Burr
Espresso Grinder $900.00. Features semi-automatic grinding
and storage capability for unused expresso beans. Features to
grind beans in 2 seconds.
https://www.seattlecoffeegear.com/rancilio-md-40-commercial-
burr-espresso-grinder
• Under counter fridge - True Undercounter Refrigerator
$3,781.00. Fridge is needed by the barista area to hold supplies
that are needed to make coffee such as milk, creamers and
syrups. This fridge features sleek exterior to fit under the
counter neatly. Holds a temperature between 33 to 38 degrees.
https://www.seattlecoffeegear.com/true-undercounter-
refrigerator
• (2)Full size fridge - True T-Series Solid Door Refrigerator
$6,321.00. Fridge is needed to hold all perishable supplies that
are not in use such as milk, creamers, beverages and some
pastries. It features an external temperature display. The fridge
has a dimension of 24.5” x 29.5” x 78.5”.
https://www.seattlecoffeegear.com/true-t-series-solid-door-
refrigerator
• Rapid Cook Oven – Turbochef Sota Single Mag $9,340.00.
This product will be needed to reheat customer pastries. It
features quick reheats, self-cleaning, standard rack.
http://www.turbochef.com/filemanager/26/Oven_Pricing.pdf
• Dual Bakery/Open Display Fridge - Turbo Air 39" Black
Slim-Line Dual Service Open Display Merchandiser $7,082.46.
Provides the shop’s need to display pastry items and also place
bottle beverages. The curve glass gives a distinctive look and a
view of the pastries while it is cover to keep the freshness of
the food. The lower portion of the display case can hold bottle
waters and juices for the customer who does not wish to drink
coffee. • http://www.restaurantequipmentsolutions.com/TRBO-
TOM-W-40SB.html
• (2)Cash Register – Casio SE-S100SSR $169.99. Simple
cash register for a small business is all the shop needs. It
provides a receipt and is compact which does not take up a lot
of spaces. It is programmable to enter PLU’s and department
keys to help track sales. There is an option for SD card slot for
sales back up needed.
http://www.casio.com/products/Cash_Registers_%26_POS/Entr
y_Level/SE-S100SSR/
• Electric outlets of 110 volts that support 1500 watt for the
expresso machine, 120V that support 1700 watts for the coffee
maker, 120 V that supports the coffee grinder. The outlets need
to be placed where the anticipated equipment will be set.•
(2) Track light for counter and barista area - 3-Light
R20/PAR20 Black Linear Track Lighting Medium Step Head
Kit. $39.97 each. Track light by counter and barista area lets us
rotate the lighting to help brightening and dim certain areas to
make a warm relaxing feeling.
www.homedepot.com/p/Commercial-Electric-3-Light-R20-
PAR20-Black-Linear-Track-Lighting-Medium-Step-Head-Kit-
EC4855BK-3/204832032
• (6) Lighting fixtures for rest of the coffee shop - Kalalou
Metal Pendant No. 3 - Solid Brass Item # HN-KAI887
$1,501.20. The fixture brings relaxed lighting features to match
with the atmosphere of the interior design. The fixtures take 40
watt medium based bulbs which are sold separately but can be
obtain anywhere.
http://www.hayneedle.com/product/kalaloumetalpendantno3soli
dbrass.cfm?ltype=child&tid=KAI887-1
• Menu Board – Gallery Indoor PRGS1622M $599.00. A 3
panel magnetic menu board for the coffee shop to list the items
and prices. The feature of magnetic strip allows you to change
the menu items or prices if needed.
http://www.impactmenusystems.com/promo/
• Store front exterior signage – Metal Sign band 4’x8’ with
the company name of Cup of Heaven Coffee Shop. Cost is about
$400.00 with installation.
http://fitsmallbusiness.com/storefront-signs/
• Painted Canvas for store front window to attract customers
into the store. Price range from $150 and up.
http://fitsmallbusiness.com/storefront-signs/
APPROVALSType NameSignatureDate
Project Manager Approval
Misiri
May 23, 2017
Customer or Sponsor Approval
The Hide Out
Project Charter
V 2.0
Project Charter
Project Name
Geeks Software Management
Project Number
1313
Project Team
Geeks on the Go
Prioritization
HIGH
Owner(s)
Jane Doe
Start Date:
09/12/2019
Scheduled Completion Date:
10/26/2019
Mission/ Purpose
The mission of Geeks Software Management design is to
demonstrate sensible plans for executing software engineering
and for managing the software program. These programs are the
essential foundation for managing the software program (as
reported in software program Tracking and management).
Without practical designs, effective project management will
not be applied.
Project
Description and Project Product
Geek Software Management helps employees, executives, and
teams to accomplish team goals and long-term tasks, and
organize various tasks. Geek Software Management does this
with a variety of tools to manage workloads, supervise ratio,
and allocate resources. Work interdependence is a considerable
element of project management software as it is mostly used to
organize assignments that are associated with a series of tasks
or a more extensive program. Users use program management
software to keep track of multiple tasks, make the team’s or
individual’s development, and study team productivity. These
products can be applied in almost any business that requires
people to manage projects, jobs within projects, and goals for
weekly, monthly, or yearly tasks. Users usually have the power
to get tasks down into various tasks, create timelines for work
completion, study productivity, and interact with other team
members.
Geek Software Management is characterized by tools that allow
you to manage and prioritize tasks while nurturing cooperation.
The kind of code visualizes work components like timelines and
levels with bulletin board, list, or “paper” layouts. You will
usually turn up jobs into more significant categories and turn
down jobs into different forms of control.
Geek Software Management helps employees, executives, and
teams to accomplish team goals and long-term tasks, and
organize various tasks. Geek Software Management does this
with a variety of tools to manage workloads, supervise ratio,
and allocate resources. Work interdependence is a considerable
portion of project management software as it is mostly used to
organize assignments that are connected with the series of tasks
or a more extensive program. Users use program management
software to keep track of multiple tasks, make the team’s or
individual’s development, and study team productivity. These
products can be applied in almost any business that requires
people to manage projects, jobs within projects, and goals for
weekly, monthly, or yearly tasks. Users usually have the ability
to get tasks down into separate tasks, make timelines for work
completion, study productivity, and interact with other team
members.
Objectives
Geek Software Management has a simple purpose: To assist
those involved in managing tasks to accomplish their targets.
For various tasks, the goal is to produce the expected level. Yet,
for those that accomplish multiple tasks, project management
software must do a lot more, and it frequently has a distinct
brand, e.g., work portfolio management package, or resource
management software. Some people may wonder what Geek
Software Management will provide that the past tried-and-true
will not. It is rather straightforward: Geek Software
Management accomplishes its aims by providing relevant and
reliable data that the project stakeholders have trust in. Then
the starting point is to see how credible data can be presented
from such a method.
Business Objectives:
· By October 2019, to assist those involved in managing tasks to
accomplish their targets. For various tasks, the goal is to
produce the expected output from the work prompt, within
budget, and to the expected level with at least 200 members.
· By December 2019, aims by providing relevant and reliable
data that the project stakeholders have trust in. Then the
starting point is to see how credible data can be presented from
such a method with increased members of like 400 members
minimum.
Business Need
Some people may wonder what Geek Software Management will
provide that the past tried-and-true will not. It is rather
straightforward: Geek Software Management accomplishes its
aims by providing relevant and reliable data that the project
stakeholders have trust in. Then the starting point is to see how
credible data can be presented from such a method. And taking
into consideration that better news involves both useful
information and the efficient means of working and introducing
it as pertinent data we make the obvious conclusion that there
are many benefits. If it is simple for employees to find what
jobs they must accomplish, interact and cooperate with each
other so the work director will spend less time managing these
job aspects and devote more time to other things.
Milestones
1. Official Government Licensing – September 2019
2. Official Permits required – October 2019
3. Build and testing completion – November 2019
4. Operational/ furnished counting every supply – December
2019
5. Major Grand Opening function – January 2020
6. Obtain more 400 new clients – December 2020
7. Complete every Sales of +$60,000- December 2020
8. Client Database enlarge of 25% - December 2021
9. Sales Increase of 15% - December 2021
10. $150,000.00 Loan Payback – January 2022
Budget
Estimated Labor
$80,000
Estimated Materials
$7,000
Estimated Contractors
3
Estimated Equipment and Facilities
$50,000
Estimated Travel
$10,000
Total Estimated Cost
$147,000
User Acceptance Criteria
Thus, in the beginning, months, the company needs to make
30% above breakeven point in Geek Software Management
software. The corporation may carry the break-even point in
dollars of sales revenue or amount of units produced or sold. No
matter how the corporation expresses its break-even point, it is
even the end of zero income or failure. In order to accomplish
expenditures, businesses need to estimate this break-even point.
This is the end where total costs equal overall revenue. At that
point, the job isn't either giving money (income) or losing
money (failure). It is only taking in enough money to cover its
prices. This break-even point may be stated in statements of
units or sales.
High-Level Project Assumptions
1. The loan amounting to $150,000 will cover up all the
expenses for a startup and build along with operations of the
first year.
1. The main shareholder will have a filled come back of their
loan by the end of 2020.
1. The idyllic site would be on in the United States to pull from
additional nearby much-peopled cities.
1. The primary three middle instructors will construct a good
brand that could be approved all along to others throughout the
teacher guidance program.
1. At Geek Software Management class format along with set to
be safe also highly effective workouts that also comprise many
management tasks.
1. The studio will have sufficient interest via fall of 2019 to run
a teacher training program to make the studio a more profitable
business.
7. The vital mass to drift operation is 3000 members
probable to be reached by June 2020.
High-Level Project Constraints
1. Acquire 100 Hour guidance Program trainer qualifications
from a computer science affiliated institution.
* $5,000+
2. Geek Software Management Alliance Registration
* $100 membership fee
* 4 obligatory ongoing edification credits every year
3. acquire legal Business License
4. receive the State Tax ID along with Federal Tax ID
5. obtain Insurance coverage for the business
6. Building rental leasing agreement.
* 3 year lease, opening 3 months free
* 5 – 9 months $45000 each month= $5,000
every year rental fee will go up with 5%
7. legal Business permit
* Safety and well-established monitoring security
surveillances
8. legal Building permits
*construction Inspections
Exclusions and Boundaries
1. Supportive Financing
1. mutual Partnerships
1. customer Planning strategy
1. capacity Maintenance
1. Every day to day hassle
1. Miscellaneous Expenses
1. Exit Strategy
1. kit/Equipment Sales
Major Risks
1. Work risk database is one of the core concepts in functional
work risk management.
2. Project risk database is gradually developed from the existing
knowledge and information about this work.
3. The most significant risks in the plan for deciding on risk
strategy and reactions.
4. Usually, the well-elaborated project risk list contains
descriptions of essential work risks ranked according to their
importance
5. Recognize all dangers and create a specific risk response
program. Some project managers usually reject opportunities or
use the accept risk response scheme.
6. The market value of what will bring in the future on how to
pay the loan
7. The project rejected by several banks form for funding was
not approved.
KEY STAKEHOLDERS
Project Manager Authority Level
Project Core Team
Shareholders
Inspectors
Instructors
Finance
Quality
Contractors
Marketing
Subject Matter Experts (SMEs) (What resources will you need
with special expertise?)
Geek Software Management comprise of both web and app
developers
Very fast and reliable management software to be to the clients
all over the world.
APPROVALSType NameSignatureDate
Project Manager Approval
9/12/2019
Customer/Sponsor Approval
9/13/2019
Scope Statement
Project Name
Date
Project Number
Project Manager
Note: Remove all red descriptions and guides and complete the
form.
Project Description
This section is typically a detailed amplification of the SOW
product description from the Project Charter. What will the
product of the project look like, or what should it be able to do
when completed?
Project Requirements
List the requirements this project must meet.
Project Deliverables
List tangibles that must be completed in order for this project to
be successful. (For example, floor installation in a house
renovation is a deliverable.)
Project Does Not Include (Exclusions)
List what this project will not include or is out of scope. (For
example, house renovation: Will not include upgraded
appliances.)
Acceptance Criteria
What must the product be able to do when completed to be
acceptable to the customer? What standards or regulations must
the product meet? What performance specifications must the
product meet to be acceptable to the customer?
Estimated Project Schedule
Milestones
Estimated Date of Completion
List the milestones. (What will be accomplished by when?)
Begin with your start date and end with your planned
completion date.
Total Estimated Length of Project
Resource RequirementsRoleQuantityEstimated Length of Time
What type of resource is performing what role (i.e., developer,
data architect, engineer, laborer, etc.)?
Estimated Cost of Project
Expense TypeDescriptionEstimated Cost
Should be more detailed than the Project Charter. Major groups,
such as labor, hardware, and equipment, should be broken
down.
Total Estimated
Cost of Project
Project Constraints
What are the major limiting factors that affect the project?
Project Assumptions
__________________________________
________________________________
Approver’s Printed Name Date
__________________________________
Title
__________________________________
Signature
3

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Project Charter V 2.0Project Scope StatementProj.docx

  • 1. Project Charter V 2.0 Project Scope Statement Project Name The Hide Out Project Number 03191964 Project Manager Prioritization Medium Owner(s) Statement of Work—Project Description and Project Product The Hide Out Coffee Shop will be launched on September 1st, 2017 in a prominent neighborhood of Zion, Illinois. The location of the shop is in a high foot traffic area with a police station and a school nearby along with a row of restaurants, shops, and comic book stores that come to life on Friday nights. The area is also a prime neighborhood with the demographic age ranging anywhere between 16-50 years of age. The coffee shop is going to target customers working in the police station, teachers, and high school students. The coffee shop anticipates to be very busy during the morning rush hours which will range from 6am to 9am every day and for lunch between 11am and
  • 2. 1pm. This project will create a 1200-1400 square feet coffee shop with an interior design of contrasting robin egg blue and white walls with oak wood furniture that will bring warmth and comfort for customers to have a place to relax in a prominent neighborhood. The coffee shop will feature a lounge area with two-three sofas, two love seats, and a recliner with a coffee table in the middle. The shop will also have 10 small tables with roughly 4 chairs per table. All together, the shop would seat about 54 people. As coffee has been a popular beverage amongst many throughout any time of day, our shop will provide the convenience of obtaining their fix on their way to work or while they sit and relax. This shop will serve specialty and regular coffee beverages along with Coca-Cola beverages, pastries, and light lunch options. The pastries served will be delivered by a vendor daily limiting to about 200-250 pieces a day while lunch will be prepared on site. With an anticipation of selling roughly 230 cups of coffee a day averaging about $3.50 a cup, we are looking at making $293,865.00 a year in coffee sales alone. In addition to coffee, the shop is anticipating to generate about $200,000.00 in pastry sales and $300,000.00 in lunch sales a year. A total of an average of $793,865.00 of sales a year excluding expenses. In the years to come, the business can grow and expand by opening up a second or even a third location. The following are the high-level task for the project: Store · Level the commercial property given to me by my father. · Build out and renovated shop with a “second home” like atmosphere. · Equipment purchased such as the coffee and expresso grinder, brewer, fridge, pots, and ovens. · Furniture- tables, chairs, counters, cabinets, shelving, etc.
  • 3. · Menu boards and signage for the coffee shop. · Obtaining the proper licenses and inspections. · Securing vendors for initial and future supplies. · Training and hiring baristas for the store. · Purchasing insurance for the store. Build out and Renovation: · Select and hire a general construction contractor. · Licenses and permits for building and renovation. · Discuss budget. · Compose layout of store of where counters and furniture will be placed. · Discuss lighting of store with the options of track lighting, plumbing, and electrical for equipment and a color scheme of robin’s egg blue and white all paint. · Set-up final blueprint of the store layout. · Set-up terms and conditions of contract. · Begin construction of store. · Installation of equipment, furniture, counters, and signage. · Construction and project closeout to be completed prior to September 1st opening. Equipment Purchase: · Set a budget of $65,000.00 for equipment and facilities purchase. · Compare and review model and make of coffee and expresso grinders, coffee brewer, expresso machine, fridge, pots, thermos, commercial rapid cook oven and utensils. · Coffee shop will need one-two coffee grinders, expresso machine, two coffee brewers, four coffee pots, one bakery fridge, three full size fridges, and two small fridges. · Two cash registers. · Research suppliers and prices. · One test coffee brewer, grinder, and expresso machine.
  • 4. · Obtain terms and conditions and warranties. · Purchase the equipment. · Request a delivery and set-up date. Furniture: · Set a budget of $30,000.00 for furniture purchase. · Research and locate restaurant furniture supply store. · Review the variety of small oak tables and chairs. · Purchase 10 tables and 40 chairs. · Research and find two-three sofas, two love seats, one recliner, and a coffee table. · Determine the sofa type (would either be leather or microfiber) · Review variety of cabinets and counters in oak. Store will need about 10 wall cabinets and 6 under counter cabinets. · Review and purchase 2 chrome sink basins and faucets. · Request a delivery and set-up date. Store front Signage: · Check city zoning restrictions for store front signage. · Obtain permits for signage. · Research and compare prices and installation fees for painted glass signage for store front window and 4’ x 8’ metal sign band. · Search for a reputable sign company that offers design service and installation services. · Check post installation services such as maintenances and warranty. · Determine anticipated delivery date. Menu Board: · Determine company for menu board. · Review and select 3 frame Gallery Indoor Menu board.
  • 5. · Choose design graphic · Choose interchangeable menu board for easy change of menu items · Choose a wood frame menu board. · Determine anticipated delivery date · To be installed by general construction contractor Supplies · Choose and select vendor with comparable prices · Discuss with vendor on supplying for initial and future supplies · Initial supplies needed for opening: · Small ware supplies needed · Coffee bean scoop · Apron · Long handled scoop · Shot glasses · Frothing pitchers · Thermometer · Timers · Squeeze bottles for drizzling sauces · Rack for condiments · Napkin dispenser · Food tray · Nonperishable supplies · Cups and lids – small and large · Pastry liners · Disposable gloves for food handling · Coffee stirrers · Plastic forks and knives · Small paper plates · Napkins · Size 4 and 8 paper bags
  • 6. · Small plastic bags · Take out carrier trays · Hand towels · Straws · Coffee filters · Perishable supplies needed · Milk – whole and skim · Coffee creamer · Coffee and expresso beans · Sugar – regular and Splenda · Tea bags – variety · Syrup drizzles – chocolate, caramel · Hot chocolate powder · Flavored syrup for coffee and expresso beverages · Cleaning Supplies · Expresso machine cleaner · Coffee equipment cleaner · Steam wand cleaner · Grinder brush · Group head brush · Grinder cleaner · Trash liner bags · Towel rags · Multipurpose cleaner · Dish soap · Hand soap · Mop & broom · Garbage pails · Determine anticipated delivery date Consumable Products: · Review and select consumable vendor to provide pastries and other beverages delivery · Review reputations of vendors for reliability and product
  • 7. freshness · Beverage vendor discussion on what products to deliver to store. The following products to consider: · Bottle water · Bottle seltzer water · Bottle orange and apple juice · Coca-Cola projects · Discuss delivery options of one day per week · Taste testing of several pastries vendors · Pastries consider to sell · Croissants – plain · Danishes – variety if cheese, cherry, almond · Bread loaves – banana nut, cranberry orange, carrot, chocolate · Muffins – blueberry, pumpkin spice, chocolate · Scones – vanilla bean, raspberry, chocolate · Cookies – chocolate chip, oatmeal and raisins · Cupcake – chocolate, red velvet, vanilla · Cake slices – chocolate, carrot cake, cheesecake · Determine perishable items delivery date. · Discuss agreement and delivery contract – bakery goods need to be delivered every morning. · Determine anticipated delivery date for initial supplies for opening. Licenses, permits and requirements: · Obtain all required business licenses and permits required for business · LLC Business license · Register trade name of The Hide Out · Seller permit (sales tax identification number) · Federal Tax identification number · State Employer Tax identification number · Department of Health food service establishment permit · Health Permits · Food handler cards
  • 8. · Certificate of Occupancy · Occupational Safety and Health Administration (OSHA) requirements · Workers’ Compensation and Employers’ Liability Insurance · Unemployment Insurance · Post business hours sign on door · Food Safety Inspection by City prior to opening · Building inspection by City prior to opening Baristas: · Post jobs · Determine salary range, schedule and experience · Interview candidates · Check references and testing of barista experience · Onboard paperwork · Provide expectations · Basic training and work flow Final Walkthrough and Inspection: · Final inspection of the shop to make sure everything is working and properly install prior to opening · Inspect and test Equipment installation · Check barista area · Lounge area · Table and chairs setup · Cabinets · Signage and menu board · All supplies needed for opening · All proper licenses posted Grand Opening · Coffee Shop to open at 8am on September 1st for grand opening
  • 9. · Provide customers with a 10% discount on the first day Open normal hours the next day Project Deliverables The following deliverables are expected from the project: · 1200 to 1400 square foot coffee shop in a prominent location fully stocked · All tables, chairs and lounge are in place · A warm atmosphere place for customers to socialize and relax · Fill cabinets with supplies · Menu Board set up with items and prices · Counter set up · 4 x 8’ Exterior Sign in place · Have all licenses and permit needed for operation · Fill perishable supplies in fridge · Accept first delivery of bakery goods and vendor beverages · Shop ready to serve customers beverages and pastries · Coffee shop ready for grand opening on September 1st. Project Objectives To open an amazing coffee shop that will generate profitable revenue and creating a store with a second home like place for customers to have one of the most popular beverage, coffee. · The project objectives are to open a coffee shop with an estimated budget of $325,000 within 4 months with a September 1st opening date
  • 10. · Increase profit by meeting the needs of the customers of a place to purchase coffee, pastry, or light lunch. · Increase customer satisfaction by providing them with a relaxing place to hangout · Increase competiveness by offering a good atmosphere, high customer service and quality coffee, pastries, and lunch. Project Assumptions · Interior design will have an atmosphere that will feel like a second home · Store will open on or before September 1st · Finding a reasonable vendor for supplies · Coffee shop will be located in a high foot traffic area · Equipment will be delivered on time · Furniture to be delivered on time · All equipment will be working properly · All licenses required will be obtained · Baristas hired and trained · Cup of Heaven will pass inspections by building department and food safety department · Supplies to be delivered prior to opening date · Seating and lounge area to seat 54 people · Vendors contract agreement signed · Delivery of exterior sign and installation of window graphics prior to opening date Project Constraints · Obtaining licenses may be an obstacle or delayed · Passing of Food Safety inspection · Renovation may take longer · Unable to find a reliable supplier · Equipment may not be working properly · Delay of furniture · Not enough funds · Contractors working slowly and delaying the work · Delay of supplies
  • 11. Exclusions The boundaries of the project would be the following: · Minor changes of interior design after construction has started · Removal of all trash from build out · Extending or shortening of time if necessary · Furniture damaged during delivery or installation The exclusions of the projects would be the following: · Major changes of design after the renovation have started · Baristas to be hired and trained · Funds for the project · Products and supplies reordering for future need · Guarantee of customers · Guarantee of sales generated · Garbage removal other than build out trash · Expansion of business growth · Operation budget Acceptance Criteria • Cost of project within estimated budget • Renovation completed for grand opening date • Quality of interior painting to meet requirements of warm feeling and match furniture • Equipment installed and functioning properly • Exterior signage visible and attract customers • Coffee Shop have a second home place feeling • Organization of seating and lounge area seats 54 people • Quality coffee and expresso brewed • Quality of freshness of pastries • Licenses obtain prior to opening date • All build out trash removed • Pastries are filled into the fridge ready for sale
  • 12. • Refrigeration needs to be working properly for storing perishable goods Technical Requirements• Expresso Machine - Nuova Simonelli Appia 1 Group Commercial Espresso Machine $4,860.00. The machine features automatic set-up and a smart wand for frothing. With automatic it can save time and also have a consistency of brewing a shot every time. https://www.seattlecoffeegear.com/nuova-simonelli-appia-1- group-commercial-espresso-machine • (2) Coffee Brewer - BUNN Infusion ICB DV Commercial Coffee Brewer $870.00. The shop will need two-three of these coffee brewers to stay on top of the demands from the customer. It has a consistent brewing of up to 12 gallons of coffee per hour. It can be brewed into air pots which allows us to have different flavored coffees available to the customers. https://www.seattlecoffeegear.com/bunn-infusion-icb-dv- commercial-coffee-brewer • Coffee Grinder - BUNN Bulk Commercial Coffee Grinder $849.00. This machine will ground 1 pound of coffee beans in under 30 seconds. Features a dial to select the right grind. https://www.seattlecoffeegear.com/bunn-bulk-commercial- coffee-grinder • Expresso Grinder - Rancilio MD 40 Commercial Burr Espresso Grinder $900.00. Features semi-automatic grinding and storage capability for unused expresso beans. Features to grind beans in 2 seconds. https://www.seattlecoffeegear.com/rancilio-md-40-commercial- burr-espresso-grinder • Under counter fridge - True Undercounter Refrigerator $3,781.00. Fridge is needed by the barista area to hold supplies that are needed to make coffee such as milk, creamers and syrups. This fridge features sleek exterior to fit under the counter neatly. Holds a temperature between 33 to 38 degrees. https://www.seattlecoffeegear.com/true-undercounter-
  • 13. refrigerator • (2)Full size fridge - True T-Series Solid Door Refrigerator $6,321.00. Fridge is needed to hold all perishable supplies that are not in use such as milk, creamers, beverages and some pastries. It features an external temperature display. The fridge has a dimension of 24.5” x 29.5” x 78.5”. https://www.seattlecoffeegear.com/true-t-series-solid-door- refrigerator • Rapid Cook Oven – Turbochef Sota Single Mag $9,340.00. This product will be needed to reheat customer pastries. It features quick reheats, self-cleaning, standard rack. http://www.turbochef.com/filemanager/26/Oven_Pricing.pdf • Dual Bakery/Open Display Fridge - Turbo Air 39" Black Slim-Line Dual Service Open Display Merchandiser $7,082.46. Provides the shop’s need to display pastry items and also place bottle beverages. The curve glass gives a distinctive look and a view of the pastries while it is cover to keep the freshness of the food. The lower portion of the display case can hold bottle waters and juices for the customer who does not wish to drink coffee. • http://www.restaurantequipmentsolutions.com/TRBO- TOM-W-40SB.html • (2)Cash Register – Casio SE-S100SSR $169.99. Simple cash register for a small business is all the shop needs. It provides a receipt and is compact which does not take up a lot of spaces. It is programmable to enter PLU’s and department keys to help track sales. There is an option for SD card slot for sales back up needed. http://www.casio.com/products/Cash_Registers_%26_POS/Entr y_Level/SE-S100SSR/ • Electric outlets of 110 volts that support 1500 watt for the expresso machine, 120V that support 1700 watts for the coffee maker, 120 V that supports the coffee grinder. The outlets need to be placed where the anticipated equipment will be set.• (2) Track light for counter and barista area - 3-Light R20/PAR20 Black Linear Track Lighting Medium Step Head Kit. $39.97 each. Track light by counter and barista area lets us
  • 14. rotate the lighting to help brightening and dim certain areas to make a warm relaxing feeling. www.homedepot.com/p/Commercial-Electric-3-Light-R20- PAR20-Black-Linear-Track-Lighting-Medium-Step-Head-Kit- EC4855BK-3/204832032 • (6) Lighting fixtures for rest of the coffee shop - Kalalou Metal Pendant No. 3 - Solid Brass Item # HN-KAI887 $1,501.20. The fixture brings relaxed lighting features to match with the atmosphere of the interior design. The fixtures take 40 watt medium based bulbs which are sold separately but can be obtain anywhere. http://www.hayneedle.com/product/kalaloumetalpendantno3soli dbrass.cfm?ltype=child&tid=KAI887-1 • Menu Board – Gallery Indoor PRGS1622M $599.00. A 3 panel magnetic menu board for the coffee shop to list the items and prices. The feature of magnetic strip allows you to change the menu items or prices if needed. http://www.impactmenusystems.com/promo/ • Store front exterior signage – Metal Sign band 4’x8’ with the company name of Cup of Heaven Coffee Shop. Cost is about $400.00 with installation. http://fitsmallbusiness.com/storefront-signs/ • Painted Canvas for store front window to attract customers into the store. Price range from $150 and up. http://fitsmallbusiness.com/storefront-signs/ APPROVALSType NameSignatureDate Project Manager Approval Misiri May 23, 2017
  • 15. Customer or Sponsor Approval The Hide Out Project Charter V 2.0 Project Charter Project Name Geeks Software Management Project Number 1313 Project Team Geeks on the Go Prioritization HIGH Owner(s) Jane Doe Start Date: 09/12/2019
  • 16. Scheduled Completion Date: 10/26/2019 Mission/ Purpose The mission of Geeks Software Management design is to demonstrate sensible plans for executing software engineering and for managing the software program. These programs are the essential foundation for managing the software program (as reported in software program Tracking and management). Without practical designs, effective project management will not be applied. Project Description and Project Product Geek Software Management helps employees, executives, and teams to accomplish team goals and long-term tasks, and organize various tasks. Geek Software Management does this with a variety of tools to manage workloads, supervise ratio, and allocate resources. Work interdependence is a considerable element of project management software as it is mostly used to organize assignments that are associated with a series of tasks or a more extensive program. Users use program management software to keep track of multiple tasks, make the team’s or individual’s development, and study team productivity. These products can be applied in almost any business that requires people to manage projects, jobs within projects, and goals for weekly, monthly, or yearly tasks. Users usually have the power to get tasks down into various tasks, create timelines for work completion, study productivity, and interact with other team members.
  • 17. Geek Software Management is characterized by tools that allow you to manage and prioritize tasks while nurturing cooperation. The kind of code visualizes work components like timelines and levels with bulletin board, list, or “paper” layouts. You will usually turn up jobs into more significant categories and turn down jobs into different forms of control. Geek Software Management helps employees, executives, and teams to accomplish team goals and long-term tasks, and organize various tasks. Geek Software Management does this with a variety of tools to manage workloads, supervise ratio, and allocate resources. Work interdependence is a considerable portion of project management software as it is mostly used to organize assignments that are connected with the series of tasks or a more extensive program. Users use program management software to keep track of multiple tasks, make the team’s or individual’s development, and study team productivity. These products can be applied in almost any business that requires people to manage projects, jobs within projects, and goals for weekly, monthly, or yearly tasks. Users usually have the ability to get tasks down into separate tasks, make timelines for work completion, study productivity, and interact with other team members. Objectives Geek Software Management has a simple purpose: To assist those involved in managing tasks to accomplish their targets. For various tasks, the goal is to produce the expected level. Yet, for those that accomplish multiple tasks, project management software must do a lot more, and it frequently has a distinct brand, e.g., work portfolio management package, or resource management software. Some people may wonder what Geek Software Management will provide that the past tried-and-true
  • 18. will not. It is rather straightforward: Geek Software Management accomplishes its aims by providing relevant and reliable data that the project stakeholders have trust in. Then the starting point is to see how credible data can be presented from such a method. Business Objectives: · By October 2019, to assist those involved in managing tasks to accomplish their targets. For various tasks, the goal is to produce the expected output from the work prompt, within budget, and to the expected level with at least 200 members. · By December 2019, aims by providing relevant and reliable data that the project stakeholders have trust in. Then the starting point is to see how credible data can be presented from such a method with increased members of like 400 members minimum. Business Need Some people may wonder what Geek Software Management will provide that the past tried-and-true will not. It is rather straightforward: Geek Software Management accomplishes its aims by providing relevant and reliable data that the project stakeholders have trust in. Then the starting point is to see how credible data can be presented from such a method. And taking into consideration that better news involves both useful information and the efficient means of working and introducing it as pertinent data we make the obvious conclusion that there are many benefits. If it is simple for employees to find what jobs they must accomplish, interact and cooperate with each other so the work director will spend less time managing these job aspects and devote more time to other things. Milestones 1. Official Government Licensing – September 2019 2. Official Permits required – October 2019 3. Build and testing completion – November 2019 4. Operational/ furnished counting every supply – December
  • 19. 2019 5. Major Grand Opening function – January 2020 6. Obtain more 400 new clients – December 2020 7. Complete every Sales of +$60,000- December 2020 8. Client Database enlarge of 25% - December 2021 9. Sales Increase of 15% - December 2021 10. $150,000.00 Loan Payback – January 2022 Budget Estimated Labor $80,000 Estimated Materials $7,000 Estimated Contractors 3 Estimated Equipment and Facilities $50,000 Estimated Travel $10,000 Total Estimated Cost $147,000 User Acceptance Criteria Thus, in the beginning, months, the company needs to make 30% above breakeven point in Geek Software Management software. The corporation may carry the break-even point in dollars of sales revenue or amount of units produced or sold. No matter how the corporation expresses its break-even point, it is even the end of zero income or failure. In order to accomplish
  • 20. expenditures, businesses need to estimate this break-even point. This is the end where total costs equal overall revenue. At that point, the job isn't either giving money (income) or losing money (failure). It is only taking in enough money to cover its prices. This break-even point may be stated in statements of units or sales. High-Level Project Assumptions 1. The loan amounting to $150,000 will cover up all the expenses for a startup and build along with operations of the first year. 1. The main shareholder will have a filled come back of their loan by the end of 2020. 1. The idyllic site would be on in the United States to pull from additional nearby much-peopled cities. 1. The primary three middle instructors will construct a good brand that could be approved all along to others throughout the teacher guidance program. 1. At Geek Software Management class format along with set to be safe also highly effective workouts that also comprise many management tasks. 1. The studio will have sufficient interest via fall of 2019 to run a teacher training program to make the studio a more profitable business. 7. The vital mass to drift operation is 3000 members probable to be reached by June 2020. High-Level Project Constraints 1. Acquire 100 Hour guidance Program trainer qualifications from a computer science affiliated institution. * $5,000+ 2. Geek Software Management Alliance Registration * $100 membership fee
  • 21. * 4 obligatory ongoing edification credits every year 3. acquire legal Business License 4. receive the State Tax ID along with Federal Tax ID 5. obtain Insurance coverage for the business 6. Building rental leasing agreement. * 3 year lease, opening 3 months free * 5 – 9 months $45000 each month= $5,000 every year rental fee will go up with 5% 7. legal Business permit * Safety and well-established monitoring security surveillances 8. legal Building permits *construction Inspections Exclusions and Boundaries 1. Supportive Financing 1. mutual Partnerships 1. customer Planning strategy 1. capacity Maintenance 1. Every day to day hassle 1. Miscellaneous Expenses 1. Exit Strategy 1. kit/Equipment Sales Major Risks 1. Work risk database is one of the core concepts in functional work risk management. 2. Project risk database is gradually developed from the existing knowledge and information about this work. 3. The most significant risks in the plan for deciding on risk strategy and reactions. 4. Usually, the well-elaborated project risk list contains
  • 22. descriptions of essential work risks ranked according to their importance 5. Recognize all dangers and create a specific risk response program. Some project managers usually reject opportunities or use the accept risk response scheme. 6. The market value of what will bring in the future on how to pay the loan 7. The project rejected by several banks form for funding was not approved. KEY STAKEHOLDERS Project Manager Authority Level Project Core Team Shareholders Inspectors Instructors Finance Quality Contractors Marketing Subject Matter Experts (SMEs) (What resources will you need with special expertise?)
  • 23. Geek Software Management comprise of both web and app developers Very fast and reliable management software to be to the clients all over the world. APPROVALSType NameSignatureDate Project Manager Approval 9/12/2019 Customer/Sponsor Approval 9/13/2019 Scope Statement Project Name Date Project Number
  • 24. Project Manager Note: Remove all red descriptions and guides and complete the form. Project Description This section is typically a detailed amplification of the SOW product description from the Project Charter. What will the product of the project look like, or what should it be able to do when completed? Project Requirements List the requirements this project must meet. Project Deliverables List tangibles that must be completed in order for this project to be successful. (For example, floor installation in a house renovation is a deliverable.) Project Does Not Include (Exclusions) List what this project will not include or is out of scope. (For example, house renovation: Will not include upgraded appliances.) Acceptance Criteria What must the product be able to do when completed to be acceptable to the customer? What standards or regulations must the product meet? What performance specifications must the
  • 25. product meet to be acceptable to the customer? Estimated Project Schedule Milestones Estimated Date of Completion List the milestones. (What will be accomplished by when?) Begin with your start date and end with your planned completion date. Total Estimated Length of Project Resource RequirementsRoleQuantityEstimated Length of Time What type of resource is performing what role (i.e., developer, data architect, engineer, laborer, etc.)? Estimated Cost of Project Expense TypeDescriptionEstimated Cost Should be more detailed than the Project Charter. Major groups, such as labor, hardware, and equipment, should be broken down.
  • 26. Total Estimated Cost of Project Project Constraints What are the major limiting factors that affect the project? Project Assumptions __________________________________ ________________________________ Approver’s Printed Name Date __________________________________