Professional qualification promotion of ict facilities

1. Professional Qualification
Promotion of ICT facilities
QdeTIC
Professional Family Sociocultural and Community Services
Professional Competence: group of knowledge and skills that allow the
exercise of professional activity according to the demands of production
and employment (notice there is a difference between the job and the
demands of production and employment).
Professional qualification: Set of professional skills with significance for
the employment that can be acquired through modular training or other
types of training and through work experience.
Certificate of Professionalism: recognition of the professional
qualification of the holder, it is acquired through training or work
experience.
The professional qualification of the facilitator of an ICT center is on
level 3 according to the Spanish National Catalogue of Professional
Qualifications and corresponds to the level 5 EQF.
Productive sectors
Given their cross-sectorial nature,
they are present in all business
spheres, deriving from the
need of companies and institutions
to treat and administer their
information and to be able to count
on qualified staff to do so. They are
especially present in areas managed
by institutions and public
administrations, thereby fostering
the use, learning and ownership of
ICT.
Professional
setting of
ICT facilitator
Professional field
Professional activity is usually
carried out in telecenters or ICT
Facilities, which are either public
access centres or part of a company
structure.
Related occupations and positions
ICT facilitator
e-facilitator
ICT facility manager
General Competence
To promote and manage ICT Facilities, ensure their operation and
effectiveness, attend and advise the general public, design and
deliver suita ble training, whilst promoting empowerment and
improving end users’ ICT skills.
Professional
Competences
CU 1:
To manage financial resources and
infrastructure and manage ICT area teams.
CU 2:
To manage and maintain technological
resources i n ICT Facilities.
CU 3:
To define and implement public relations
policies and programmes in ICT Facilities.
Competence
Units
CU 4:
To manage communication both with and
among users in the day-to-day running of
ICT Facilities.
CU 5:
To carry out ICT facility activity
independently or in teams.
Units of competency are the
tasks and responsibilities that define
the professional profile.
CU 6:
To train internal and external users of ICT
Facilities.
Associated
training
Recursos y
Resources and
equipo
the professional
profesional del
team in ICT
Espacio TIC
Facilities.
Training in ICT
Facilities.
Technological
resources in ICT
Facilities.
Learning Module 6
(120 hours)
Learning Module 1
(90 hours)
Learning
Module 2
(60 hours)
Learning Module 5
(120 hours)
Learning Module 3
(90 hours)
Learning Module 4
(120 hours)
Planning,
scheduling and
execution of ICT
area activity.
Communication
and action in ICT
Facilities.
Programming of
dissemination
and promotion of
ICT Facilities
and
communication
with their
catchment area.
The training modules allow
developing the training skills
necessary to achieve the
professional skills.
Full document in spanish: http://goo.gl/uiKwS
Full document in catalan: http://goo.gl/UxDgc
Full document in english: http://goo.gl/aOfxW