The skills you need to take to start implementing a product strategy are much simpler than you think. To be successful however you may need to make some difficult cultural changes.
1) The document discusses various tools used by 18th century Swiss watchmakers, including general purpose instruments and some specialized tools not pictured.
2) It describes how Louis-Favre Jacot created one of the finest watchmakers by bringing artist watchmakers together under one roof to dedicate themselves to timepiece design and the importance of interchangeable parts.
3) Watchmaker's benches were important workstations, often with many drawers to store tools and components. High-quality benches produced by N.H. Rosberg of Chicago were a standard, with some having a rolling top to keep dust off.
Disrupting the Disruptors #1- Tackling Disruption through Human Centred DesignHolly Rennie
Wednesday 16th of November - Davy Rennie, Experience Design Director at The White Agency, presents Disrupting the Disruptors.
Today, we are constantly reminded about global brands being disrupted by new entrants to their market and non-traditional competitors. Businesses like Tesla, Uber, AirBinb, Dollar Shave Club and Spotify have changed the way we engage with day to day brands - these disruptors leverage customer centricity and leading edge digital solutions to challenge the norm and deliver extraordinary customer experiences and growth. How might we, as professionals across all sectors, challenge disruption and leverage Human Centred Design to stimulate growth and place our customers in the centre of everything we do.
Applying Human Centered Design to Global Health Programs_1 CORE Group
Design thinking and human-centered design focus on putting people and communities at the center of the design process to tackle complex challenges. Design thinking looks at complex issues from the perspective of users and is a way of thinking, while human-centered design provides processes and techniques to apply design thinking. It involves exploratory research to build understanding, brings together diverse perspectives, and prototypes and iterates to refine solutions. Design thinking can be applied at the system, program, and product levels.
Understanding the Human by Jackie Moyes from Different Solutions in 2005Different
This presentation focuses on the importance of understanding humans and human behaviour when designing products and services and the importance of defining the user experience.It was presented at the 2005 Human Centred Design workshop with Jesse James Garrett from Adaptive Path
The document discusses various topics related to digital experience design including human-centered design, optimal experience and usability, embracing change, and the importance of desirability, viability, and feasibility. It also references using a welcome letter to start a fire, drinking from a fire hydrant requiring a delicate touch, and different being awesome. The document concludes by thanking the reader and providing a website URL.
Exploring the ethics of human centred design - Marc Steen at HCDI seminar 27...Marco Ajovalasit
This seminar will explore the ethics of human-centered design (HCD) based on Marc Steen's reflection on several HCD projects. Drawing from three schools of ethics, Steen sees HCD as: 1) a fragile encounter between self and other (Levinas, Derrida); 2) a process of joint inquiry and imagination (Dewey); and 3) requiring virtues like cooperation, curiosity, and care (Aristotle). Steen proposes reflexivity to help practitioners mindfully engage these ethics to better promote participation and empowerment. Finally, future research could study how HCD processes relate to improving people's well-being.
1) The document discusses various tools used by 18th century Swiss watchmakers, including general purpose instruments and some specialized tools not pictured.
2) It describes how Louis-Favre Jacot created one of the finest watchmakers by bringing artist watchmakers together under one roof to dedicate themselves to timepiece design and the importance of interchangeable parts.
3) Watchmaker's benches were important workstations, often with many drawers to store tools and components. High-quality benches produced by N.H. Rosberg of Chicago were a standard, with some having a rolling top to keep dust off.
Disrupting the Disruptors #1- Tackling Disruption through Human Centred DesignHolly Rennie
Wednesday 16th of November - Davy Rennie, Experience Design Director at The White Agency, presents Disrupting the Disruptors.
Today, we are constantly reminded about global brands being disrupted by new entrants to their market and non-traditional competitors. Businesses like Tesla, Uber, AirBinb, Dollar Shave Club and Spotify have changed the way we engage with day to day brands - these disruptors leverage customer centricity and leading edge digital solutions to challenge the norm and deliver extraordinary customer experiences and growth. How might we, as professionals across all sectors, challenge disruption and leverage Human Centred Design to stimulate growth and place our customers in the centre of everything we do.
Applying Human Centered Design to Global Health Programs_1 CORE Group
Design thinking and human-centered design focus on putting people and communities at the center of the design process to tackle complex challenges. Design thinking looks at complex issues from the perspective of users and is a way of thinking, while human-centered design provides processes and techniques to apply design thinking. It involves exploratory research to build understanding, brings together diverse perspectives, and prototypes and iterates to refine solutions. Design thinking can be applied at the system, program, and product levels.
Understanding the Human by Jackie Moyes from Different Solutions in 2005Different
This presentation focuses on the importance of understanding humans and human behaviour when designing products and services and the importance of defining the user experience.It was presented at the 2005 Human Centred Design workshop with Jesse James Garrett from Adaptive Path
The document discusses various topics related to digital experience design including human-centered design, optimal experience and usability, embracing change, and the importance of desirability, viability, and feasibility. It also references using a welcome letter to start a fire, drinking from a fire hydrant requiring a delicate touch, and different being awesome. The document concludes by thanking the reader and providing a website URL.
Exploring the ethics of human centred design - Marc Steen at HCDI seminar 27...Marco Ajovalasit
This seminar will explore the ethics of human-centered design (HCD) based on Marc Steen's reflection on several HCD projects. Drawing from three schools of ethics, Steen sees HCD as: 1) a fragile encounter between self and other (Levinas, Derrida); 2) a process of joint inquiry and imagination (Dewey); and 3) requiring virtues like cooperation, curiosity, and care (Aristotle). Steen proposes reflexivity to help practitioners mindfully engage these ethics to better promote participation and empowerment. Finally, future research could study how HCD processes relate to improving people's well-being.
Human-centered design (HCD) is an approach that grounds the design process in information about how end users will actually use the product. It focuses on understanding the users, their needs, values, abilities and limitations. The benefits of involving end users include developing customized rather than mass solutions, bottom-up rather than top-down innovation, and impactful solutions rather than just deliverables. Examples from the field show that truly understanding the context of end users through local researchers leads to more successful projects than just asking users what they want. The HCD process involves hearing from users through immersive research, creating designs collaboratively with users, and delivering solutions with implementation and evaluation plans.
CityVerve Design Principles and ProcessDrew Hemment
CityVerve Design Principles and Process, Briefing Document, 27 July 2016
A briefing document for participants in CityVerve detailing human centred design principles and process proposed in the project.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
CityVerve Human Centred Design InductionDrew Hemment
CityVerve Human Centred Design, Induction Workshop, 27 July 2016
Selection of slides from the Human Centred Design induction workshop for project teams with whom FutureEverything will be working in CityVerve.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
What is UX? Or How We're Learning to Build the Right Thing, The Right WayBen Melbourne
This document discusses the role of user experience (UX) design in building products and services. It explains that UX designers work to ensure teams understand user needs upfront through research, and iteratively test and refine designs based on user feedback. This helps teams build the right solution for users from the beginning, rather than having to go back and make expensive changes later. The document also outlines common UX design methods like customer journey mapping, prototyping, and usability testing that help achieve this goal.
Today, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and respond rapidly to external change? How do they move beyond the simple need to innovate to actively practising innovation every day?
Innovation is such a big word that people over complicate it. They put too much emphasis on producing something innovative and become attached to their ideas and outputs. Instead the opposite is required. To be innovative you need to responsive and adaptable. You need to be willing to try an idea, assess, adjust and continue moving forward.
These concepts of learning by doing, failing fast, adapting to change are all core principles behind Agile practices. They are the reason why iterative development exists – and the reason it can be so effective. Agile software development has moved from niche to mainstream, but still provides challenges for design and innovation.
We will show you how proven Agile principles and techniques can enable product innovation. Using lean thinking, fast-feedback cycles, and by taking lots of small bets we will show how to consistently speed new ideas into the market.
Join us for some stories from the trenches of Agile product delivery. Hear about the failures and successes of brave organisations that have dared to do things differently. You’ll see practical principles and techniques you could be using today.
Ben Melbourne & Diana Adorno
Presentation for innovation track at European Academy of Design Conference 2013 about potential for human-centred design artefacts to scaffold innovation within organisational contexts.
Building products that don't suck by Satish Kanwar of ShopfiyTechTO
Salish Kanwar of Jet Cooper and Shopify shares how to build great products by using an awesome product development process. Presented at Tech Toronto Meetup November 2016.
Check this presentation out on YouTube: https://youtu.be/3mDWJcsk-FE
Want to see presentations like this live? Join our group at techtoronto.org.
Human-Centred Design & the Business Model CanvasHeather McQuaid
What’s the best way to show how Human-Centred Design (aka Design Thinking) methods could be applied to the Business Model Canvas? By mapping methods onto a specific challenge within a Building Block. Here, I've looked at how to better understand the Customer Segment in order to inform choices about Value Propositions, Channels, Customer Relationships and Revenue Streams.
Steve Jobs was an elite innovator who co-founded Apple and pioneered the personal computer for everyday use. He was fired from Apple but returned 12 years later to save the company from bankruptcy. The document discusses 7 principles that drove Jobs' success, including doing what you love, putting a dent in the universe through bold visions, kickstarting creativity through diverse experiences, selling dreams rather than products, saying no to extra features to focus on simplicity, and creating insanely great customer experiences.
This document outlines techniques for product innovation. It discusses paradigms like disruption which involves providing an alternative that shutters an existing market. Disruption can be achieved through solutions, engagement, design, or business models. The document also provides a toolbox of techniques like missing link, cloning, polar swap, and gamification. It applies game mechanics to increase engagement. Tinkering is discussed as disassembling a product and restructuring it. The document concludes by discussing trends in emerging markets, education technology, e-health, e-books, e-commerce, cybersecurity, business intelligence, gaming, big data, and mobile marketing.
The global product lifecycle encompasses a range of principles which truly put the learner and customer at the centre. Using the Agile, Lean And Lean Startup principles, The product lifecycle focuses on learning fast through feedback with the customer and learner, and pulls together all the supporting capabilities behind the vision of a product. This includes looking at Agile beyond technology and considers how you fund and consider budgets, how can teams be rotated with HR to work on the next idea, how can the organisation improve innovation, the importance of culture and more.
For more info follow @leanplc
The document discusses implementing Lean principles in product development to reduce costs and cycle times. It outlines traditional development problems like long cycles, high costs, and changes to requirements. Lean product development focuses on understanding customer value, front-loading the process, and visual project alignment. Workshops are used to capture new information, focus on value-adding activities, and create action plans to streamline development through techniques like QFD, prototyping, and integrated cross-functional teams.
What is Human Centred Design - The Design JournalJoseph Giacomin
1) The document discusses the definition and practice of human-centered design. It defines human-centered design as an approach that focuses on understanding people's needs, desires, and experiences through techniques like empathy, scenarios, and personas in order to design intuitive products and services.
2) It proposes a model of human-centered design as a pyramid with physical and perceptual characteristics at the base and meaning and purpose at the apex. The model suggests that designs addressing higher-level questions can offer more value and opportunities for success.
3) The document argues that while early approaches focused on usability, modern human-centered design also considers emotional engagement and can define new meanings through interactions with people.
Delivered to MBA students at Imperial College London. This session covered what Lean Product Development and Management entails, whilst covering the facets of lean including Agile, Lean Startup, Customer Development and more.
The document discusses lean product development principles. It describes the lean process of developing a minimum viable product (MVP) through quick experiments and iterations to determine problem/solution fit and product/market fit. The 5-step MVP process involves defining the problem, developing a hypothesis, building the simplest MVP to test the hypothesis, measuring results, and learning from the insights.
Sunny with a Chance of Innovation: A How-To for Product Managers and Designer...Future Insights
The document discusses how product managers and designers can innovate. It suggests questioning assumptions, releasing experiments, and nurturing an experiment library. It also recommends creating bridges by proving value through small, high-impact work and being responsive to others. The goal is to introduce new methods or solutions with measurable impact, like increasing a metric by 180%, and to continually foster innovation.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Human-centered design (HCD) is an approach that grounds the design process in information about how end users will actually use the product. It focuses on understanding the users, their needs, values, abilities and limitations. The benefits of involving end users include developing customized rather than mass solutions, bottom-up rather than top-down innovation, and impactful solutions rather than just deliverables. Examples from the field show that truly understanding the context of end users through local researchers leads to more successful projects than just asking users what they want. The HCD process involves hearing from users through immersive research, creating designs collaboratively with users, and delivering solutions with implementation and evaluation plans.
CityVerve Design Principles and ProcessDrew Hemment
CityVerve Design Principles and Process, Briefing Document, 27 July 2016
A briefing document for participants in CityVerve detailing human centred design principles and process proposed in the project.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
CityVerve Human Centred Design InductionDrew Hemment
CityVerve Human Centred Design, Induction Workshop, 27 July 2016
Selection of slides from the Human Centred Design induction workshop for project teams with whom FutureEverything will be working in CityVerve.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
What is UX? Or How We're Learning to Build the Right Thing, The Right WayBen Melbourne
This document discusses the role of user experience (UX) design in building products and services. It explains that UX designers work to ensure teams understand user needs upfront through research, and iteratively test and refine designs based on user feedback. This helps teams build the right solution for users from the beginning, rather than having to go back and make expensive changes later. The document also outlines common UX design methods like customer journey mapping, prototyping, and usability testing that help achieve this goal.
Today, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and respond rapidly to external change? How do they move beyond the simple need to innovate to actively practising innovation every day?
Innovation is such a big word that people over complicate it. They put too much emphasis on producing something innovative and become attached to their ideas and outputs. Instead the opposite is required. To be innovative you need to responsive and adaptable. You need to be willing to try an idea, assess, adjust and continue moving forward.
These concepts of learning by doing, failing fast, adapting to change are all core principles behind Agile practices. They are the reason why iterative development exists – and the reason it can be so effective. Agile software development has moved from niche to mainstream, but still provides challenges for design and innovation.
We will show you how proven Agile principles and techniques can enable product innovation. Using lean thinking, fast-feedback cycles, and by taking lots of small bets we will show how to consistently speed new ideas into the market.
Join us for some stories from the trenches of Agile product delivery. Hear about the failures and successes of brave organisations that have dared to do things differently. You’ll see practical principles and techniques you could be using today.
Ben Melbourne & Diana Adorno
Presentation for innovation track at European Academy of Design Conference 2013 about potential for human-centred design artefacts to scaffold innovation within organisational contexts.
Building products that don't suck by Satish Kanwar of ShopfiyTechTO
Salish Kanwar of Jet Cooper and Shopify shares how to build great products by using an awesome product development process. Presented at Tech Toronto Meetup November 2016.
Check this presentation out on YouTube: https://youtu.be/3mDWJcsk-FE
Want to see presentations like this live? Join our group at techtoronto.org.
Human-Centred Design & the Business Model CanvasHeather McQuaid
What’s the best way to show how Human-Centred Design (aka Design Thinking) methods could be applied to the Business Model Canvas? By mapping methods onto a specific challenge within a Building Block. Here, I've looked at how to better understand the Customer Segment in order to inform choices about Value Propositions, Channels, Customer Relationships and Revenue Streams.
Steve Jobs was an elite innovator who co-founded Apple and pioneered the personal computer for everyday use. He was fired from Apple but returned 12 years later to save the company from bankruptcy. The document discusses 7 principles that drove Jobs' success, including doing what you love, putting a dent in the universe through bold visions, kickstarting creativity through diverse experiences, selling dreams rather than products, saying no to extra features to focus on simplicity, and creating insanely great customer experiences.
This document outlines techniques for product innovation. It discusses paradigms like disruption which involves providing an alternative that shutters an existing market. Disruption can be achieved through solutions, engagement, design, or business models. The document also provides a toolbox of techniques like missing link, cloning, polar swap, and gamification. It applies game mechanics to increase engagement. Tinkering is discussed as disassembling a product and restructuring it. The document concludes by discussing trends in emerging markets, education technology, e-health, e-books, e-commerce, cybersecurity, business intelligence, gaming, big data, and mobile marketing.
The global product lifecycle encompasses a range of principles which truly put the learner and customer at the centre. Using the Agile, Lean And Lean Startup principles, The product lifecycle focuses on learning fast through feedback with the customer and learner, and pulls together all the supporting capabilities behind the vision of a product. This includes looking at Agile beyond technology and considers how you fund and consider budgets, how can teams be rotated with HR to work on the next idea, how can the organisation improve innovation, the importance of culture and more.
For more info follow @leanplc
The document discusses implementing Lean principles in product development to reduce costs and cycle times. It outlines traditional development problems like long cycles, high costs, and changes to requirements. Lean product development focuses on understanding customer value, front-loading the process, and visual project alignment. Workshops are used to capture new information, focus on value-adding activities, and create action plans to streamline development through techniques like QFD, prototyping, and integrated cross-functional teams.
What is Human Centred Design - The Design JournalJoseph Giacomin
1) The document discusses the definition and practice of human-centered design. It defines human-centered design as an approach that focuses on understanding people's needs, desires, and experiences through techniques like empathy, scenarios, and personas in order to design intuitive products and services.
2) It proposes a model of human-centered design as a pyramid with physical and perceptual characteristics at the base and meaning and purpose at the apex. The model suggests that designs addressing higher-level questions can offer more value and opportunities for success.
3) The document argues that while early approaches focused on usability, modern human-centered design also considers emotional engagement and can define new meanings through interactions with people.
Delivered to MBA students at Imperial College London. This session covered what Lean Product Development and Management entails, whilst covering the facets of lean including Agile, Lean Startup, Customer Development and more.
The document discusses lean product development principles. It describes the lean process of developing a minimum viable product (MVP) through quick experiments and iterations to determine problem/solution fit and product/market fit. The 5-step MVP process involves defining the problem, developing a hypothesis, building the simplest MVP to test the hypothesis, measuring results, and learning from the insights.
Sunny with a Chance of Innovation: A How-To for Product Managers and Designer...Future Insights
The document discusses how product managers and designers can innovate. It suggests questioning assumptions, releasing experiments, and nurturing an experiment library. It also recommends creating bridges by proving value through small, high-impact work and being responsive to others. The goal is to introduce new methods or solutions with measurable impact, like increasing a metric by 180%, and to continually foster innovation.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Make it or Break it - Insights for achieving Product-market fit .pdfResonate Digital
This presentation was used in talks in various startup and SMB events, focusing on achieving product-market fit by prioritizing customer needs over your solution. It stresses the importance of engaging with your target audience directly. It also provides techniques for interviewing customers, leveraging Jobs To Be Done for insights, and refining product positioning and features to drive customer adoption.
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Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
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Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
20240608 QFM019 Engineering Leadership Reading List May 2024
Product Innovation: It's Hard / It's Easy
1. Lighthouse London | hello@wearelighthouse.com
LIGHTHOUSE LONDON
wearelighthouse.com
Product Innovation
Dan Gent / Lighthouse
2. Lighthouse London | hello@wearelighthouse.com
Hello
• I’m Dan
• Innovation comes from trying new things
• Product can be anything
• You’ll enjoy this
2
17. Lighthouse London | hello@wearelighthouse.com
Read / Explore
The Mom Test by Rob Fitzpatrick
http://momtestbook.com/
Google Ventures Design Sprint
http://www.gv.com/sprint/
Value Proposition Design
https://strategyzer.com/books/value-proposition-design
17
18. Lighthouse London | hello@wearelighthouse.com
Goodbye
• I’ve been Dan
• Product innovation is easy
• Product innovation is hard
• I hope you enjoyed it!
18
19. Lighthouse London | hello@wearelighthouse.com
Thank you!
19
Dan / Lighthouse London
dan@wearelighthouse.com
Slides and links from this talk
http://wearelighthouse.com/product-innovation-talk/
Ask us anything!
http://wearelighthouse.com/ask