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© 2017 CME Group. All rights reserved.
Product Development Process
06 December 2017
© 2017 CME Group. All rights reserved.
• Key responsibilities of Research and Product Development
• Overview of the Product Launch Framework
• Product Launch Example
Objectives
© 2017 CME Group. All rights reserved.
Key Responsibilities of Research & Product
Development
1. Maintain existing product portfolio to ensure our products meet the changing needs
of the marketplace;
2. Design and launch new products to expand our offerings ensuring we are
responsive to customer needs; and
3. Conduct research – general research to support our product offerings, macro –
economic research to be utilized with our customer facing teams, Market Insights
(CME published research reports), academic research to advance work on CME
topics of interest, and research to support our regulatory positions.
© 2017 CME Group. All rights reserved.
Product Launch Framework
© 2017 CME Group. All rights reserved.
What a Product Development Process is:
• Mechanism to capture, communicate, and filter product ideas to get the best product ideas into the
marketplace (from Idea to Commercialization)
• Introduces new products that address Market and Customer needs and result in targeted revenue
generation
• Enhances understanding and predictability of revenues and costs associated with new products
• Process that incorporates best practices, tracks success, and enables continuous improvement
over time
Expected Outcomes:
• Establish a more focused, consistent and disciplined product development process (client-focused,
formalized client validation, commercially viable)
• Require new product/capabilities enhancements to be based on specific, identifiable, scalable and
validated client needs
• Increase thoughtfulness around timing and sequencing of product launches and changes; align with
both internal and external readiness
• Fully engage sales teams throughout design, validation, pre-/during-/post-launch to support efforts of
Research and Product Development and Business Line teams
© 2017 CME Group. All rights reserved.
Ideas
Potential 
Products
Products in 
Development
Focus of Idea Screen Stage: Is this worth exploring?
Focus of Assessment Stage: Does this have real commercial potential?
Focus of Business Case Stage: Should we launch this product?
Pre‐Launch
Launch
Focus of Commercialization Stage: Are we ready to launch?
Stage‐Gate® Concept
STAGE 1: IDEA SCREEN
STAGE 2: FEASIBILITY ASSESSMENT
STAGE 3: BUSINESS CASE
STAGE 4: COMMERCIALIZE
© 2017 CME Group. All rights reserved.
Idea Screen: Is there a need for a new product?
Does the market need a new product to fill a unique
need or address a change in the underlying market?
• Few products providing the similar function
• Difference may be compelling enough to change behavior
• Underlying marketplace is changing creating a new opportunity
Does the market have an accepted underlying benchmark
or does product create a new benchmark?
• Benchmarks must be relevant with an accepted and transparent
methodology
• A benchmark or reference price must be recognized and established
Does a large, competitive market exist?
• There are many natural buyers and sellers in this market
• There are supporting economic and political factors
• There are positive trends in market size and growing turnover
of interest
© 2017 CME Group. All rights reserved.
Product Feasibility: How can a product be designed to
fit the market’s needs?
Development of Contract Specifications
• Contract design including notional size, tick size, expiration
dates, delivery or cash settlement
• Product design should reflect industry standards
Intellectual Property (IP) and 3rd Party Collaboration
• Does this product design create new IP for CME Group? Is there
existing IP held by a 3rd party which we need to further investigate?
• Does this new product design provide an opportunity for licensing or
collaboration with a 3rd party?
Early Adopter Interest and Feedback
• Develop a standardized survey of questions to refine contract
specifications and obtain feedback from different types of clients
• Identify if liquid offsets exist for this product and if liquidity providers
have access to these products
© 2017 CME Group. All rights reserved.
Validation: Does this product meet customer needs and
is it feasible to launch?
Product Fit and Strategic Positioning
• Does this new product complement or cannibalize existing
products?
• Consider experience of exchanges and OTC marketplaces
Pricing and Incentives
• Develop fees and discounts
• Establish incentives for liquidity providers
Customer Feedback
• Validate product design
• Assess if this product meets the demand from a variety of clients
• Identify willing market makers
© 2017 CME Group. All rights reserved.
Positioning: How to Tell the Story
Positioning the Product in the Marketplace
• Craft the unique value proposition by segment
• Substantiate the value proposition by segment
Crafting the Message
• Create positioning brief
• Articulate the “why” for the product in each segment
Gaining Mindshare with Customer Facing Teams
• Conduct new product overview session
• Participate in account planning to support sales targets
© 2017 CME Group. All rights reserved.
Launch: Bringing the Product to Market
Approval Process
• Internal process to approve new product specification, fees, and
market maker programs
• Onboard Delivery Facilities
• Preparation and submission of CFTC materials
Systems Setup of Product Specifications
• Complete product template
• Identify matching algorithms and spread types
• Work with Product Launch Coordination Team to secure launch
date
Marketing Efforts
• Development of collateral material, press releases, website
• Campaign creation: seminars, special events, liquidity
programs
© 2017 CME Group. All rights reserved.
Summary
Contract
Specs
To
Launch
Checklist
Position
Limits
Fees
Walk-
through
Internal
Set-Up
DCO/DCM
Rules
Analysis
DAO
Approval
Publish
SER
CFTC
Submission
Launch
Technical
Set-Up
Web Info
Sales &
Marketing
Product Development Process
Launch: Process at CME Group
© 2017 CME Group. All rights reserved.
Thank you
© 2017 CME Group. All rights reserved.
Neither futures trading nor swaps trading are suitable for all investors, and each involves the risk of loss. Swaps trading should only be undertaken
by investors who are Eligible Contract Participants (ECPs) within the meaning of Section 1a(18) of the Commodity Exchange Act. Futures and
swaps each are leveraged investments and, because only a percentage of a contract's value is required to trade, it is possible to lose more than the
amount of money deposited for either a futures or swaps position. Therefore, traders should only use funds that they can afford to lose without
affecting their lifestyles and only a portion of those funds should be devoted to any one trade because traders cannot expect to profit on every trade.
All references to options refer to options on futures.
Any research views expressed those of the individual author and do not necessarily represent the views of the CME Group or its affiliates. The
information within this presentation has been compiled by CME Group for general purposes only. CME Group assumes no responsibility for any
errors or omissions. All examples are hypothetical situations, used for explanation purposes only, and should not be considered investment advice
or the results of actual market experience.
All matters pertaining to rules and specifications herein are made subject to and are superseded by official rulebook of the organizations. Current
rules should be consulted in all cases concerning contract specifications
CME Group is a trademark of CME Group Inc. The Globe Logo, CME, Globex and Chicago Mercantile Exchange are trademarks of Chicago
Mercantile Exchange Inc. CBOT and the Chicago Board of Trade are trademarks of the Board of Trade of the City of Chicago, Inc. NYMEX, New
York Mercantile Exchange and ClearPort are registered trademarks of New York Mercantile Exchange, Inc. COMEX is a trademark of Commodity
Exchange, Inc. All other trademarks are the property of their respective owners.
Copyright © 2017 CME Group. All rights reserved.
Disclaimer
Product Development Process. Ukraine Commodity Market Development Conference

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Product Development Process. Ukraine Commodity Market Development Conference

  • 1. © 2017 CME Group. All rights reserved. Product Development Process 06 December 2017
  • 2. © 2017 CME Group. All rights reserved. • Key responsibilities of Research and Product Development • Overview of the Product Launch Framework • Product Launch Example Objectives
  • 3. © 2017 CME Group. All rights reserved. Key Responsibilities of Research & Product Development 1. Maintain existing product portfolio to ensure our products meet the changing needs of the marketplace; 2. Design and launch new products to expand our offerings ensuring we are responsive to customer needs; and 3. Conduct research – general research to support our product offerings, macro – economic research to be utilized with our customer facing teams, Market Insights (CME published research reports), academic research to advance work on CME topics of interest, and research to support our regulatory positions.
  • 4. © 2017 CME Group. All rights reserved. Product Launch Framework
  • 5. © 2017 CME Group. All rights reserved. What a Product Development Process is: • Mechanism to capture, communicate, and filter product ideas to get the best product ideas into the marketplace (from Idea to Commercialization) • Introduces new products that address Market and Customer needs and result in targeted revenue generation • Enhances understanding and predictability of revenues and costs associated with new products • Process that incorporates best practices, tracks success, and enables continuous improvement over time Expected Outcomes: • Establish a more focused, consistent and disciplined product development process (client-focused, formalized client validation, commercially viable) • Require new product/capabilities enhancements to be based on specific, identifiable, scalable and validated client needs • Increase thoughtfulness around timing and sequencing of product launches and changes; align with both internal and external readiness • Fully engage sales teams throughout design, validation, pre-/during-/post-launch to support efforts of Research and Product Development and Business Line teams
  • 6. © 2017 CME Group. All rights reserved. Ideas Potential  Products Products in  Development Focus of Idea Screen Stage: Is this worth exploring? Focus of Assessment Stage: Does this have real commercial potential? Focus of Business Case Stage: Should we launch this product? Pre‐Launch Launch Focus of Commercialization Stage: Are we ready to launch? Stage‐Gate® Concept STAGE 1: IDEA SCREEN STAGE 2: FEASIBILITY ASSESSMENT STAGE 3: BUSINESS CASE STAGE 4: COMMERCIALIZE
  • 7. © 2017 CME Group. All rights reserved. Idea Screen: Is there a need for a new product? Does the market need a new product to fill a unique need or address a change in the underlying market? • Few products providing the similar function • Difference may be compelling enough to change behavior • Underlying marketplace is changing creating a new opportunity Does the market have an accepted underlying benchmark or does product create a new benchmark? • Benchmarks must be relevant with an accepted and transparent methodology • A benchmark or reference price must be recognized and established Does a large, competitive market exist? • There are many natural buyers and sellers in this market • There are supporting economic and political factors • There are positive trends in market size and growing turnover of interest
  • 8. © 2017 CME Group. All rights reserved. Product Feasibility: How can a product be designed to fit the market’s needs? Development of Contract Specifications • Contract design including notional size, tick size, expiration dates, delivery or cash settlement • Product design should reflect industry standards Intellectual Property (IP) and 3rd Party Collaboration • Does this product design create new IP for CME Group? Is there existing IP held by a 3rd party which we need to further investigate? • Does this new product design provide an opportunity for licensing or collaboration with a 3rd party? Early Adopter Interest and Feedback • Develop a standardized survey of questions to refine contract specifications and obtain feedback from different types of clients • Identify if liquid offsets exist for this product and if liquidity providers have access to these products
  • 9. © 2017 CME Group. All rights reserved. Validation: Does this product meet customer needs and is it feasible to launch? Product Fit and Strategic Positioning • Does this new product complement or cannibalize existing products? • Consider experience of exchanges and OTC marketplaces Pricing and Incentives • Develop fees and discounts • Establish incentives for liquidity providers Customer Feedback • Validate product design • Assess if this product meets the demand from a variety of clients • Identify willing market makers
  • 10. © 2017 CME Group. All rights reserved. Positioning: How to Tell the Story Positioning the Product in the Marketplace • Craft the unique value proposition by segment • Substantiate the value proposition by segment Crafting the Message • Create positioning brief • Articulate the “why” for the product in each segment Gaining Mindshare with Customer Facing Teams • Conduct new product overview session • Participate in account planning to support sales targets
  • 11. © 2017 CME Group. All rights reserved. Launch: Bringing the Product to Market Approval Process • Internal process to approve new product specification, fees, and market maker programs • Onboard Delivery Facilities • Preparation and submission of CFTC materials Systems Setup of Product Specifications • Complete product template • Identify matching algorithms and spread types • Work with Product Launch Coordination Team to secure launch date Marketing Efforts • Development of collateral material, press releases, website • Campaign creation: seminars, special events, liquidity programs
  • 12. © 2017 CME Group. All rights reserved. Summary Contract Specs To Launch Checklist Position Limits Fees Walk- through Internal Set-Up DCO/DCM Rules Analysis DAO Approval Publish SER CFTC Submission Launch Technical Set-Up Web Info Sales & Marketing Product Development Process Launch: Process at CME Group
  • 13. © 2017 CME Group. All rights reserved. Thank you
  • 14. © 2017 CME Group. All rights reserved. Neither futures trading nor swaps trading are suitable for all investors, and each involves the risk of loss. Swaps trading should only be undertaken by investors who are Eligible Contract Participants (ECPs) within the meaning of Section 1a(18) of the Commodity Exchange Act. Futures and swaps each are leveraged investments and, because only a percentage of a contract's value is required to trade, it is possible to lose more than the amount of money deposited for either a futures or swaps position. Therefore, traders should only use funds that they can afford to lose without affecting their lifestyles and only a portion of those funds should be devoted to any one trade because traders cannot expect to profit on every trade. All references to options refer to options on futures. Any research views expressed those of the individual author and do not necessarily represent the views of the CME Group or its affiliates. The information within this presentation has been compiled by CME Group for general purposes only. CME Group assumes no responsibility for any errors or omissions. All examples are hypothetical situations, used for explanation purposes only, and should not be considered investment advice or the results of actual market experience. All matters pertaining to rules and specifications herein are made subject to and are superseded by official rulebook of the organizations. Current rules should be consulted in all cases concerning contract specifications CME Group is a trademark of CME Group Inc. The Globe Logo, CME, Globex and Chicago Mercantile Exchange are trademarks of Chicago Mercantile Exchange Inc. CBOT and the Chicago Board of Trade are trademarks of the Board of Trade of the City of Chicago, Inc. NYMEX, New York Mercantile Exchange and ClearPort are registered trademarks of New York Mercantile Exchange, Inc. COMEX is a trademark of Commodity Exchange, Inc. All other trademarks are the property of their respective owners. Copyright © 2017 CME Group. All rights reserved. Disclaimer