The document describes the Nano-Q queue management system. The Nano-Q system is designed for small and medium enterprises to help them provide faster customer service and keep up with larger competitors. It has a compact, space-saving design that can be free-standing, wall-mounted, or desktop. The system includes a thermal printer, control board to display services, and connects to an external PC via USB. It is an affordable queue management option for organizations like pharmacies, medical centers, shops, and government offices.

1. QUEUE MANAGEMENT SYSTEM
DESIGN
Name: Nano-Q inet.eu
www.onl
Purpose: Successful SME´s
Design No: 42406/2010
Keep up with the
“BIG players”
The SME's fight with the large multinational corporations,
in most of the cases, starts from an inferior position.
The SME sector is characterized by
smaller budget, restricted latitude and the lack of
efficiency growing technology.
The Customer Services in many
circumstances, are the “battlefields” that
will decide, if a customer will come
back again and again or will be a loyal
buyer on the opposite side of the street.
We designed the Nano-Q System
for those who already realized that the
faster service, the discretion and a
comfortable waiting will result in loyal
customers, but could not afford to invest
large sums in such systems.
Use the Nano-Q System and keep up
with the “BIG PLAYERS”.

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Recommendation
Pharmacies
General and private medical centres
Dentists
Beauty-shops, solarium-shops,
hair dressers
Real-estate agencies
City councils, District councils, Housing
Features and associations, Tax-Revenue-Custom offices
Universities, Colleges, Language Schools
advantages Local Police Offices
Small Bank and Building Society branches
Self-service and fast food restaurants ,
Space saving design small and medium sized shops
Nano-Q due to it's size is our slimmest Queue Galleries, Museums, Exhibition Centres,
Management System. Nano-Q can be ordered in 3 Conference and Event organizers
different variations: free standing, wall-mounted and
Indoor playhouses, Amusement Parks,
desktop design. Due to it's flexible design, Nano-Q is the
ideal choice for small shops, Customer Services and Sport Arenas
customer waiting areas. The system will fit perfectly into
your existing or future inner architectural design.
Reliable and flexible
The Nano-Q system is unique, compared to our
other queuing systems, as it is the only ticket dispenser
terminal that doesn't incorporates, the controller PC. The
controller PC connects to the local network as a separate
component. This configuration will result in a more
reliable operation and a greater flexibility in building up
the whole network.
Value for money
An important principle in designing the Nano-Q
system, was to maintain similar features and functions
used by the larger systems but to keep it's price as low as
possible. The induction of the Nano-Q system will result
in a faster service, more comfortable working conditions
and more satisfied clients, through which the return of
the investment will be far more better.
2 Nano-Q Queue Management System

3. www.onlinet.eu
Technical
specification
Control board: Control board with 5 pushbuttons
List of services or products displayed with a standard design
Printer: 2" thermal printer
Paper roll type and size : Thermal paper, length: 45m, width: 2”
Average number of tickets per roll: 900/paper roll (in case of a 5cm long ticket)
Printer power supply: 12V DC
Connection to external PC: USB port
External housing and colour: Alloy/metal case, grey
Recommended max. nr. of cashiers/advisors: 10
Recommended max. nr. of tickets printed daily: 2000
Sizes:
Free standing design(WxLxH): 260x353x1520 mm
Desktop design(WxLxH): 260x353x420*mm
Wall-mounted design(WxLxH): 260x353x420 mm
Control board(SzxH): 260x353mm
Base (free standing design): 348 mm
*The height can be increased
Nano-Q Queue Management System 3

4. www.onlinet.eu
Accessories and Related
options solutions
Central LED based display Higher number of cashiers/advisors
Displays the ticket numbers, counter numbers and Higher number of daily printed tickets
the directions to the cashiers We recommend: EZ-Q Queuing System
Central LCD/Plasma display Touchscreen ticket dispenser terminal
Displays ticket numbers, counter numbers, We recommend: Multi-Q Queuing System
commercials and various other information
Digital poster
Counter display Interactive window display
Displays the ticket number called by the cashier Information & Self-service kiosk
We recommend: Digital Signage solutions
Simplified hardware terminal for cashiers /
advisors: with 2 pushbuttons – new client call and More competitive price
close current administration Purely software based solution
We recommend: Hardware-free Queuing System
Software terminal for cashiers/advisors
Complex cashier/advisor tasks and functions
(requires a PC workstation at the cashier point)
Statistics and monitoring software modules: Related
On-line monitoring and historical data analysis and
statistics related to the customers, the administration
process and employees. services
Custom coloured housing
Consulting
List of services/products with unique design Site survey, planning
Installation, commissioning, training
Maintenance, remote support, repairs
Paper roll and spare parts supply
Operation, statistics and data analysis
Custom development and design
Integration to existing CRM or Front-Office systems
Warranty
Standard warranty: 1 YEAR
In case of a maintenance and support contract, even
LIFETIME WARRANTY.
4 Nano-Q Queue Management System