SlideShare a Scribd company logo
Marketing
Capabilities
HISTORY
Around Two Dozen Billion Dollar Brands
Iconic Category
Defining Products
23%
13%
16%
3%
28%
17%
%Net Earnings
Beauty Grooming
Health Care Snacks & Pet Care
Fabric Care & Home Care Baby Care & Family Care
Pioneer in Marketing
Strategies
Invented “Soap Operas”
EXPANSION
STRATEGY
Acquisition or joint venture on a
small scale, and through trial and
error, learn the formula for
success before making a major
commitment
Established Acquisitions
Established brand image
Already formed consumer base to test
upon
Bypasses the setup process
CORPORATE
MISSION
“More consumers in
more parts of the
world, more
completely”
Innovation & R&D
• Took the scientific
approach
• Replaced trial & error
with research
• Connected R&D with
marketing
ORGANISATIONAL
STRUCTURE
• Formed Global Business Units
• 3 teams were formed for
1.Business Development
2.New Acquirements and to
nurture new ideas
3.Market Research
Marketing Strategy
• Multibrand Strategy
• Brands lead themselves:
Formed by Innovation, not
plain Marketing
Focus on Design
• Aims to be top product
design company
• Taught design to top
managers through case
studies
ROMIReturn On Marketing Investment
• More focus on promotions
• Coupons, special offers during
recession
• Leverage the P&G brand
Elaborate Market
Research activities:
•EyeTracking: partnered
with Tobii
•Neuromarketing
Bought a stake in Ocado
“very fertile
testing ground”
For e-retailing consumer research
Marketing
Activities
• Advertisements
• Sponsorships
• Social Media
• Interactive Community
Promotion
Digital
Marketing
Success
2 billion media
impressions
Procter & Gamble: Marketing Capabilities

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Procter & Gamble: Marketing Capabilities