This document provides information about the ProcessDays 2011 conference to be held in Sydney, Australia from July 18-21, 2011. It will focus on Business Process Management and feature world-class speakers such as Roger Burlton, Ronald Ross, Alec Sharp, and Michael Rosemann. Attendees can learn about BPM, process modeling, business rules, and more. The conference includes keynote speeches, breakout sessions, and networking opportunities. Master classes will also be offered on topics like business rules, process-centric enterprise architecture, and integrating business process redesign with IT requirements.
A Wall Street Journal article postulates that innovation comes from inside a company through networks—not lone individuals. The authors offers strategies to cultivate innovation, such as making efforts to break down the walls between company departments, rapidly testing and refining ideas, and figure out whether there are people in the chain of command who are hard to work with.
But for most large organizations, this “formula” for innovation is difficult to implement. Change, especially innovative change, is often is met with organizational resistance. Conversely, the culture of the organization often expresses collective frustrations with the limitations of business processes and underlying technologies to support business needs.
Doug Jackson, senior director of the Business Analysis Practice for Robbins Gioia (http://www.robbinsgioia.com), and Paula Pierce, CEO and principal transformation strategist, Peridona Strategies LLC (http://www.periodonastrategies.com), conduct an interactive session on integrating business analysis and organizational change management to create an environment for innovation and successful change. They will examine problems that prevent establishing successful innovation networks and provide an approach using best practices from both disciplines to help organizations harvest and test innovative ideas. They will show you how to:
• Identify the root of change resistance in our organizations
• Identify and capitalize on existing networks
• Apply BA and OCM best practices to create an environment for innovation.
We are delighted to announce that the 2012 CoDev Asia Conference is coming to Shanghai, China.
You can expect to hear from the Best Open Innovation Practices and network with Top Open Innovation Thought Leaders on December 4-5, Shanghai.
Emerging trends in project management - 1) Increased Emphasis on Project Management Soft Skills - I've certainly noticed this in recruiting for Project Managers over the last few years.
A Wall Street Journal article postulates that innovation comes from inside a company through networks—not lone individuals. The authors offers strategies to cultivate innovation, such as making efforts to break down the walls between company departments, rapidly testing and refining ideas, and figure out whether there are people in the chain of command who are hard to work with.
But for most large organizations, this “formula” for innovation is difficult to implement. Change, especially innovative change, is often is met with organizational resistance. Conversely, the culture of the organization often expresses collective frustrations with the limitations of business processes and underlying technologies to support business needs.
Doug Jackson, senior director of the Business Analysis Practice for Robbins Gioia (http://www.robbinsgioia.com), and Paula Pierce, CEO and principal transformation strategist, Peridona Strategies LLC (http://www.periodonastrategies.com), conduct an interactive session on integrating business analysis and organizational change management to create an environment for innovation and successful change. They will examine problems that prevent establishing successful innovation networks and provide an approach using best practices from both disciplines to help organizations harvest and test innovative ideas. They will show you how to:
• Identify the root of change resistance in our organizations
• Identify and capitalize on existing networks
• Apply BA and OCM best practices to create an environment for innovation.
We are delighted to announce that the 2012 CoDev Asia Conference is coming to Shanghai, China.
You can expect to hear from the Best Open Innovation Practices and network with Top Open Innovation Thought Leaders on December 4-5, Shanghai.
Emerging trends in project management - 1) Increased Emphasis on Project Management Soft Skills - I've certainly noticed this in recruiting for Project Managers over the last few years.
Carolyn Reid's current resume: about my career and accomplishments and the type of work I do. Summarizes successes I have provided to businesses. Worked in many industries. Problem solver, business improvement, business transformation
Knowledge as an asset has not lost momentum, in fact organizations still need proper KM tools and methods in order to reduce the risk of knowledge loss, improve collaboration, standardize best practices and so on. Problem begins when we try to solve this issues with a KM vision that was meant for a 90s-type business and not for today’s exponential organizations
This presentation showcases a proven method for KM for modern organizations developed by Wakiy, a knowledge management consultancy firm based in Lima, Perú.
Paul Bamforth, UK Country Manager, Projectplace, presented a webinar on 7th October addressing how organisations can use digital technologies to increase collaborative working. He focussed on Lean and Agile methodologies.
I quickly came up with this Web2.0 business readiness self assessment for a talk I did for the IABC. It helps companies check how they are responding to the growing importance of social media
Client needed to provide a more standardized project schedule framework, centralized control and enhanced visibility, standardization and reliability of its 14,000 active construction project. This presentation is a case study of the solution to address this need.
Lucidchart Connect Seattle: Why I Love Business Process & How I Fell in Love ...Lucidchart
Lucidchart users, partners, admins, and industry experts gathered in downtown Seattle to learn, be inspired, and discover better ways to work visually. One of our guest speakers was Bret Coffman, Business Process Architect at Vulcan, Inc., who shared how he uses Lucidchart to manage and navigate complex business processes.
Read the full event recap here: https://www.lucidchart.com/blog/lucidchart-connect-seattle-recap
UCISA Major Project Governance Assessment ToolkitMark Ritchie
Universities and colleges are constantly undertaking significant change activities. These activities will typically be managed using existing institutional project and change management processes. Often, however, there is a lack of consistency and rigour in the governance approach. This can lead to significant cost overruns and project failure when confronted with the challenges of a major change project. Major projects require a more rigorous approach to governance and project management to deliver success.
The UCISA Major Project Governance Assessment Toolkit has been developed to assist staff who are managing or participating in major change projects.
The toolkit provides:
a) guidance on assessing which projects should be classed as Major
b) the key governance elements that must be managed for Major projects
c) an assessment tool for project governance to help ensure that the required governance actions are established and work effectively throughout the life of the project
d) a visualisation tool for project governance which gives a view of the project as it currently stands and the changes since the last review
e) case studies on the use of the toolkit at the University of Edinburgh
The toolkit has been designed to be complementary to existing project and change management processes. The toolkit fills an important gap by providing a repeatable assessment process that covers all aspects of governance for Major Projects. The toolkit can be used as a reference point and checklist for any project.
This presentation is from the UCISA15 conference in Ednburgh and may be useful for any organisation wishing to adopt the toolkit.
SYMPOSIUM 2016 : CONFÉRENCE 803 - REVIEW OF BUSINESS TRANSFORMATION FRAMEWORK...PMI-Montréal
Business transformation is a radical and risky change approach that enables organizations to add substantial value and survive in face of increasing environmental pressures. To succeed, business transformations should be managed as projects. In academic and practice literature, frameworks were suggested to guide organizations through a business transformation journey. We analyze three business transformation frameworks from a project management perspective. We find that such frameworks could be seen as project delivery approaches. Nonetheless, project management knowledge areas are not evenly embraced by all frameworks. We conclude with a discussion on the practical and research challenges of the use of these frameworks
BIOGRAPHIES
Sedki Allaoui is a business optimization specialist at CN (Canadian National Railway Company). He has experience in manufacturing, transportation and supply chain industries. He acted as a change agent and project manager for various change initiatives such as information systems implementation, process improvement and organizational structuring. Recently, he is focusing on more radical change initiatives that transform organizations and enable their competitive advantage in face of business and economic turmoil. He is also a PhD candidate at Ecole Polytechnique de Montreal. His research is focused on developing a collaborative planning model for transformational projects.
Sedki is a member of the OIQ (Ordre des Ingénieurs du Québec), a PMI student member, and an APICS student member. Academically, he is a member of the Jarislowsky / SNC-Lavalin Research Chair in the Management of International Projects, and of the CIRRELT (interuniversity research center on enterprise networks, logistics and transportation).
Sedki has a bachelor in industrial engineering, and a master in technology management from Ecole Polytechnique de Montreal. He is also a certified lean project leader and six sigma green belt from McGill University.
This booklet covers Step 2 Structuring Information of the five-step documentation process (Step 1 – Capturing Information, Step 2 – Structuring Information, Step 3 – Presenting Information, Step 4 –Communicating Information, Step 5 – Storing and Maintaining Information). This booklet provides some basic tips, techniques, approaches and exercises for understanding and practicing how to structure information effectively.
Carolyn Reid's current resume: about my career and accomplishments and the type of work I do. Summarizes successes I have provided to businesses. Worked in many industries. Problem solver, business improvement, business transformation
Knowledge as an asset has not lost momentum, in fact organizations still need proper KM tools and methods in order to reduce the risk of knowledge loss, improve collaboration, standardize best practices and so on. Problem begins when we try to solve this issues with a KM vision that was meant for a 90s-type business and not for today’s exponential organizations
This presentation showcases a proven method for KM for modern organizations developed by Wakiy, a knowledge management consultancy firm based in Lima, Perú.
Paul Bamforth, UK Country Manager, Projectplace, presented a webinar on 7th October addressing how organisations can use digital technologies to increase collaborative working. He focussed on Lean and Agile methodologies.
I quickly came up with this Web2.0 business readiness self assessment for a talk I did for the IABC. It helps companies check how they are responding to the growing importance of social media
Client needed to provide a more standardized project schedule framework, centralized control and enhanced visibility, standardization and reliability of its 14,000 active construction project. This presentation is a case study of the solution to address this need.
Lucidchart Connect Seattle: Why I Love Business Process & How I Fell in Love ...Lucidchart
Lucidchart users, partners, admins, and industry experts gathered in downtown Seattle to learn, be inspired, and discover better ways to work visually. One of our guest speakers was Bret Coffman, Business Process Architect at Vulcan, Inc., who shared how he uses Lucidchart to manage and navigate complex business processes.
Read the full event recap here: https://www.lucidchart.com/blog/lucidchart-connect-seattle-recap
UCISA Major Project Governance Assessment ToolkitMark Ritchie
Universities and colleges are constantly undertaking significant change activities. These activities will typically be managed using existing institutional project and change management processes. Often, however, there is a lack of consistency and rigour in the governance approach. This can lead to significant cost overruns and project failure when confronted with the challenges of a major change project. Major projects require a more rigorous approach to governance and project management to deliver success.
The UCISA Major Project Governance Assessment Toolkit has been developed to assist staff who are managing or participating in major change projects.
The toolkit provides:
a) guidance on assessing which projects should be classed as Major
b) the key governance elements that must be managed for Major projects
c) an assessment tool for project governance to help ensure that the required governance actions are established and work effectively throughout the life of the project
d) a visualisation tool for project governance which gives a view of the project as it currently stands and the changes since the last review
e) case studies on the use of the toolkit at the University of Edinburgh
The toolkit has been designed to be complementary to existing project and change management processes. The toolkit fills an important gap by providing a repeatable assessment process that covers all aspects of governance for Major Projects. The toolkit can be used as a reference point and checklist for any project.
This presentation is from the UCISA15 conference in Ednburgh and may be useful for any organisation wishing to adopt the toolkit.
SYMPOSIUM 2016 : CONFÉRENCE 803 - REVIEW OF BUSINESS TRANSFORMATION FRAMEWORK...PMI-Montréal
Business transformation is a radical and risky change approach that enables organizations to add substantial value and survive in face of increasing environmental pressures. To succeed, business transformations should be managed as projects. In academic and practice literature, frameworks were suggested to guide organizations through a business transformation journey. We analyze three business transformation frameworks from a project management perspective. We find that such frameworks could be seen as project delivery approaches. Nonetheless, project management knowledge areas are not evenly embraced by all frameworks. We conclude with a discussion on the practical and research challenges of the use of these frameworks
BIOGRAPHIES
Sedki Allaoui is a business optimization specialist at CN (Canadian National Railway Company). He has experience in manufacturing, transportation and supply chain industries. He acted as a change agent and project manager for various change initiatives such as information systems implementation, process improvement and organizational structuring. Recently, he is focusing on more radical change initiatives that transform organizations and enable their competitive advantage in face of business and economic turmoil. He is also a PhD candidate at Ecole Polytechnique de Montreal. His research is focused on developing a collaborative planning model for transformational projects.
Sedki is a member of the OIQ (Ordre des Ingénieurs du Québec), a PMI student member, and an APICS student member. Academically, he is a member of the Jarislowsky / SNC-Lavalin Research Chair in the Management of International Projects, and of the CIRRELT (interuniversity research center on enterprise networks, logistics and transportation).
Sedki has a bachelor in industrial engineering, and a master in technology management from Ecole Polytechnique de Montreal. He is also a certified lean project leader and six sigma green belt from McGill University.
This booklet covers Step 2 Structuring Information of the five-step documentation process (Step 1 – Capturing Information, Step 2 – Structuring Information, Step 3 – Presenting Information, Step 4 –Communicating Information, Step 5 – Storing and Maintaining Information). This booklet provides some basic tips, techniques, approaches and exercises for understanding and practicing how to structure information effectively.
Pure Storage + Gainsight | Delivering Customer Success at an Infrastructure C...Matthew Klassen
Pure Storage disrupted the infrastructure technology industry by simplifying data storage and adopting an innovative subscription model. Go behind the scenes to learn how Pure Storage drives success at every stage of the customer relationship.
Integrate the data from Google Analytics API and Facebook API to cnYes CMS by MapReduce in Laravel Framework.
在 Laravel 框架中, 串接 Google Analytics API 和 Facebook API 的數據
並以 MapReduce 解決中間發生的資料不正確與效能瓶頸問題
To address EAM challenges we are gathering a great number of practitioners, experts and visionaries in the area of Asset Management from Europe and beyond to share a light on the latest strategies, processes, methodologies and tools they are using to maximize greater Return of Assets and enable wide enterprise approach to Asset Management.
More information: http://www.eameurope.com/
Digital transformation does not matterPeter Trkman
Presentation for CIO Forum, the leading Slovenian conference for information systems experts.
The talk will discuss reasons for the popularity of digital transformation buzzword, and the real changes that have happened in the business world.
Business process analysis and optimization: A pragmatic approach to business ...Mozammel Hoque
The rapidly changing economic and socio-economic environment has led to think how to keep the business processes continuously optimized in highly uncertain and unexpected markets. This turbulent market situation has been brought two major challenges - Socio-cultural (Behavioral) challenge and Technical challenge (IT). The current industry practice and the academic researchers are trying to get out of this by looking the answer from the technology and business model end: “HOW” to manage the challenges of continuous change concentrating on flexibility and speed, maintainability and scalability, cost. Aftermath of it, there is numerous business process modeling techniques are being proposed by the researchers and the technology industry that well captures both approaches - Quantitative analysis: Objective Approach and Qualitative analysis: Subjective Approach though these approaches have its own drawback. (It is not the purpose of this seminar to enlighten on this drawback.) But, the socio-cultural challenge is ignored though our investigation reveals that Information behavior changes faster than information systems, which has driven us to work on it. Therefore, the aim of this seminar is to demonstrate how socio-cultural factors have significant impact, i.e. WHY IT MATTERS, on the success of business process optimization.
2nd Big Data Business Forum Nov 13th to 15th, 2013 in San FranciscoMario Faria
The 2nd Big Data Business Forum will happen from November 13th to 15th, 2013 in San Francisco. This is one of the top data and analytics conferences of the year.
In one e-book “Poor Quality Challenge of Software Development with Dedicated Teams” you will be able to learn the most common cases, why companies get a software product of low quality at the output working with dedicated teams. Ainstainer has put together various opinions of experienced specialists on this issue.
For more information: http://www.ainstainer.com
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. 2011
ProcessDays 2011
SMC Conference Centre, Sydney
18-21 July 2011
Leonardo ProcessDays is the most credible
and well established Business Process
Management event in Australasia. In its 9th
year of outstanding success, it is the key
milestone in the BPM calendar.
Register online at: www.leonardo.com.au
more than just a conference
2. Conferences, like ProcessDays 2011, are great for the large
audiences and world class speakers. What if you had a specific
inquiry or problem? Perhaps a one-to-one session is more
suitable?
You can sit and talk with ‘a genius’ - at anytime during the
conference. We provide the booking system for all delegates,
match their problem/discussion point to an area of expertise
and schedule a meeting with one of the genius’ at the Process
Genius Café.
And yes, we provide the coffee!
“Another first class event: Some prescription, lots of
engagement, interaction of all levels of experience,
knowledge and cultures of BPM. Great networking
opportunities sustaining the BPM journey.”
“Excellent BPM event. Interesting, factual, consolidated
and rounded my thoughts and strategic approach on
where and how to move forward.”
Attend ProcessDays to:
• understand process-based management
• learn from more gurus than any other conference
• network with your BPM peers
• gain cross-industry insights
• discover how to tell the process story
• know how to deliver measurable improvements
• survive the people challenges
• sell the BPM business case
• communicate BPM possibilities
• align BPM concepts to strategic planning
• appreciate the critical role of enabling technology
• save money
• share your own BPM experiences.
3. Meet the Keynotes
Roger T. Burlton
Founder and Chief Consultant, BPTrends Associates
Roger Burlton is a global BPM thought leader and consultant
recognised for his innovative methods for process change
and pioneering contributions in Strategic Alignment, Stakeholder
Analysis, Knowledge Management, Prototyping and Rapid
Systems Development, people-based Project Management
Methodologies and Business Process Management.
Hedevelopedandchairedmanyhighprofileglobalconferences
on advanced business and information management in the
90s and since 2003 has chaired the leading BPM Conferences
inbothEuropeandtheUS.HispragmaticBPMseminarseriesis
thelongestrunningBPMseminarprogramintheworldandhe
has conducted over 300 training and consulting engagements
with clients around the globe. Roger is the Founder of the
ProcessRenewalGroup,ChairmanofAdaptive,Inc.,amember
of the Board of Advisors and frequent contributor for
BPTrends (www.bptrends.com) and the author of the best
selling book, Business Process Management: Profiting from
Process.
Ronald G. Ross
Co-Founder and Principal, Business Rule Solutions,
LLC Executive Editor, Business Rules Journal,
www.BRCommunity.com
At his company Business Rule Solutions, LLC, Ron Ross engages
in presentations, consulting services, publications, the Proteus®
methodology, and RuleSpeak® (www.RuleSpeak.com). He gives
popular public seminars through www.AttainingEdge.com and
www.IRMUK.co.uk.
Ron Ross is recognised as the “father of business rules.” He
serves as Executive Editor of www.BRCommunity.com and its
flagship publication, Business Rules Journal, and as Chair of the
Business Rules Forum Conference. He is the author of eight
professional books, including the handbook Business Rule
Concepts (2009, 1998) and Principles of the Business Rule
Approach, Addison-Wesley (2003).
Alec Sharp
Senior Consultant & Founder, Clariteq Systems Consulting Ltd
With 30 years of experience, and more than 25 years as a
consultant, Alec has deep expertise in a rare combination of
fields:
• businessprocessidentification,modeling,analysis,andredesign
• application requirements specification
• data modeling and information management
Supporting these is his ability to help organizations clarify
their strategy, goals, and objectives.
A top-rated conference speaker, Alec mixes practical content
and insight with irreverence and humour. His classes are
practical, energetic, and fun, with the most common
participant comments being “best course (or best instructor)
I’ve ever had” and “I loved the real-life examples.”
Prof. Michael Rosemann
Queensland University of Technology,
DrMichaelRosemannisaProfessorandHeadoftheInformation
Systems Discipline at Queensland University of Technology,
Brisbane, Australia. The IS Discipline comprises approximately
70 PhD students and includes one of the largest BPM
Groups in the world. Michael is the Chief Investigator of a
number of applied research projects
funded by the Australian Research Council (ARC) and various
industry partners (e.g. SAP). He is Head of the Business
Service Management project as part of the Collaborative
Research Centre Smart Services.
Michael is the author/editor of seven books, more than 150
refereed papers and Editorial Board member of ten
international journals. His book ‘Process Management’
has been translated into German, Russian and Mandarin.
Michael has conducted invited presentations in more than
25 countries and has intensive consulting experiences.
4. Master Classes
Monday 18 July
9:00-5:00
Master Class 1: Business Rules from A to Z
WHAT BUSINESS RULES ARE, WHY THEY MATTER AND WHAT TO DO
ABOUT IT
Ronald G. Ross, Co-Founder and Principal, Business Rule Solutions,
LLC Executive Editor, Business Rules Journal, www.BRCommunity.com
This Master Class explains business rules, decision analysis and related
techniques giving clear, authoritative insight into essential concepts on
a point-by-point basis, amplified by far-ranging professional experience.
Critical areas of practical importance are explained, including where
and how business rules fit with BPM. The class also explores how business
rules relate to requirements, business analysis, semantics, decision tables,
rule management, enterprise architecture, legacy modernization, and
more. If you are looking for innovative approaches and proven ways to
build better business solutions, this Master Class is for you.
Master Class 2:
Process-Centric Enterprise Architecture
MAKING PROCESS CENTRAL TO ENTERPRISE ARCHITECTURE
Anders Østergaard Jensen-Waud, Consultant, Leonardo Consulting
Mervin Chiang, Manager Product and Services Development,
Leonardo Consulting
Current enterprise architecture practice lacks a process-centric view
of the enterprise. While existing, industry-standard EA frameworks are
robust and valuable for defining, understanding and governing technology
and infrastructure, they fail to describe how and why an enterprise
produces value for its clients. Many existing approaches relegate the
process view to a subordinate issue. In this Master Class the case is
made to make process the dominant central view. The EA landscape
and its history will be surveyed. Analysis of the role of business process
in contemporary EA frameworks will lead to the description of a new
process-centric EA approach, the Leonardo Framework.
5:00-7:00 DRINKS & DISCOVERY:
Join your fellow attendees to compare notes and exchange ideas
over a quiet drink at the end of an exciting day.
5. Master Classes
Tuesday 19 July
9:00-5:00
Master Class 3: Business Processes
-The Foundation For Managing An Organisation
USING FUNCTIONAL MANAGEMENT TO OPTIMISE CROSS-FUNCTIONAL WORK
IS DELUSIONAL
Roger Burlton, Chief Consultant, BPTrends Associates
Traditional management systems do not deliver the responsiveness we crave.
This Master Class presents a methodical and common sense way to rethink
organisational management practices. After creating a truly stakeholder-driven
business process value map, the session will look at what to measure and
how to do so. Alternative approaches for governance of process assets will be
shown. An enterprise-wide transformation method based on strategic intent
and performance leads to integrated transformational change. The role of a
single or federated Centre of Expertise will also be discussed. Mini workshops
will allow participants to further explore the subject.
Master Class 4: Integrating Business Process
Redesign and IT Requirements
CROSSING THE CHASM BETWEEN DESIGN AND REQUIREMENTS
Alec Sharp, Senior Consultant & Founder, Clariteq Systems Consulting Ltd
A key lesson from recent years is that major information system implementations
done without regard for business processes often fail, sometimes spectacularly.
Unfortunately, a thoughtful and widely supported business process design
doesn’t guarantee success either. This Master Class presents the missing link -
a practical, proven, and integrated set of techniques that flow seamlessly from
process design through to actionable requirements. Key elements include
business service specifications (essential in a SOA environment,) a unique
form of use cases, and business-oriented data models. Special attention is
paid to the problematic “great leap downward” from architecture and design
to specification-level requirements.
5:00-7:00 DRINKS & DISCOVERY:
Join your fellow attendees to compare notes and exchange ideas
over a quiet drink at the end of an exciting day.
6. Conference Day 1
Wednesday 20 July
7:00-8:00 REGISTRATION (and light breakfast)
8:00-8:15 WELCOME
Chris Nagel, Managing Director, Leonardo Consulting
Prof Michael Roseman and Roger Tregear, ProcessDays Co-Chairs
8:15-9:15 KEYNOTE PRESENTATION
THE BUSINESS PROCESS MANIFESTO:
A NECESSARY FOUNDATION FOR ALL THINGS PROCESS
Roger Burlton, Chief Consultant, BPTrends Associates
Surveying contemporary BPM thinking and practice reveals a massive
inconsistency in how process related activities are understood and communicated.
This dissonance is leading to widespread miscommunication and misunderstanding,
putting the maturity of process management itself at risk. This presentation will report on Roger’s
quest to bring sanity and elegance to the process profession based on the Business Process Manifesto.
9:15-10:00 WHAT DOES PROCESS OWNERSHIP REALLY MEAN ?
EXPLORING THE PURPOSE AND LIMITS OF PROCESS OWNERSHIP MODELS
Greg Taylor, Head of Business Integration, Shared Services, UGL Limited
Matthew Winchur, Commercial Projects Manager, Corporate Service, UGL Limited
Melissa Doherty, Enterprise Business Architect, Brisbane City Council
Ian Niven, Chief HR Officer and HR and Payroll Process Owner, Brisbane City Council
There’s a lot of talk about Process Owners, but have you ever actually met one?! Perhaps you are
one? Does it feel like you are being asked to be responsible for things over which you have no control?
A practitioner panel will explore what it means to be a Process Owner - what works, what doesn’t,
what is expected of people in the role?
10:00-10:30 DEALING WITH CULTURE IN BPM PROJECTS
REMOVING ROADBLOCKS CAUSED BY CULTURAL DISCONNECTIONS
Sebastian Reiter, BPM Research Group, QUT
Becoming process-centric requires a cultural change; it requires the ability to deal effectively with a
wide range of cultural issues. Organisations have a complex cultural ecosystems shaped by their
history, location, industry, marketplace and people. Understanding the construct and role of culture
is therefore critical in managing cultural diversity and hence project success.
10:30-11:00 BREAK
11:00-12:30 AN OPINION OF GURUS
BURLTON, ROSEMANN, ROSS & SHARP RIFFING AND RESPONDING
This has never happened before. Drawing on decades of practical case study experiences, the
BPM Dream Team will be together as a panel to debate what really matters about life through the
process lens. 4 gurus – 100 opinions. We’ll welcome questions, comments and challenges from
delegates. Riffing and responding. An idea of gurus. A conference of experience.
12:30-2:00 LUNCH
7. 2:00-3:00 BUSINESS PROCESS IDOL
CONVINCING EXCO TO TAKE A PROCESS-CENTRIC APPROACH
A competition for teams or individuals to present the compelling case for
process-centric management to the Executive Committee. Presentations
limited to 10 minutes. Judging by audience response.
Anyone can enter. Participation guidelines at
www.leonardo.com.au/ProcessIdol.html
3:00-3:30 BREAK
3:30-4:30 REAL LIFE ROUNDTRIP
EXPLORING THE HYPE AND REALITY OF PROCESS-TO-EXECUTION CAPABILITIES
Mervin Chiang, Consulting Principal, Leonardo Consulting
John Deeb, Director, Rubicon Red
Matt Wright, Director, Rubicon Red
Using actual customer cases and personal experiences, John, Matt and
Mervin will take you through a BPMS deployment journey where business
processes were given a breath of life through process orchestration
systems. Experience the highlights, successes, pitfalls and issues they face
as they collaborate and enable organisations.
4:30-5:30 KEYNOTE PRESENTATION: THE PROCESS FOR BUSINESS RULES
Ronald G. Ross, Co-Founder & Principal, Business Rule Solutions, LLC
Executive Editor, Business Rules Journal, www.BRCommunity.com
We are often confused, not knowing why we work so hard with little to
show for it. Why do things that logically seem so simple, cost far more
than expected and take so long? The process for business rules is a path
way from gridlock to agility, offering proven order-of-magnitude improvements
in business capabilities. Ultimately, the process for business rules
involves nothing less than the nuts-and-bolts governance process of the
organisation.
5:30-6:30 RELAX & REVIEW: Partner Showcase and Networking
6:30-10:00 PROCESS PARTY
8. Conference Day 2
Thursday 21 July
7:00-8:00 NETWORKING (and light breakfast)
8:00-8:15 Welcome Roger Tregear & Michael Roseman
8:15-9:15 Keynote Presentation
Human and Organisational Issues in Business Process Change
Alec Sharp, Senior Consultant & Founder, Clariteq Systems Consulting
Organisation transformation programs fail more often than they succeed.
Process change initiatives often fail due to an overly techcratic or “hard” approach,
paying little attention to “soft” topics such as organisational and cultural factors.
A balanced approach is needed but “soft” topics seem to defy rigorous analysis.
Therearesolidtechniquesfordealingwiththemysteriesofcultureandhumanbehaviour,
but we have to step out of our self-imposed BPM silos and borrow from other
disciplines.
9:15-10:30 BoF Sessions
“I will tell you, Socrates, he said, what my own feeling is. Men People
of my age interest flock together; we are birds of a feather, as the old
proverb says” With apologies to Plato (The Republic, 360 BC)
BoF session – “an informal meet-up at conferences, where the
attendees group together based on a shared interest and carry out
discussions without any pre-planned agenda”. (Wikipedia)
Join a group talking about your key topic. Or create your own group.
Details of current groups and instructions for creating your own group
at www.leonardo.com.au/EDU-ProcessDays-BOFsessions.html
10:30-11:00 Break
11:00-12:30 Critical Issues in Process Modelling
getting to the key issues in creating and maintaining
process models
11:00-11:15 Case Study Discussion: Managing Modelling – Where’s the ROI?
Introduce and read the case study
11:15-12:00 Short presentations from four very different commentators
presenting their views on the key management of modelling issues.
12:00-12:30 Panel & Delegate Discussion
12:30-2:00 Lunch
9. 2:00-3:00 The CXO View
exploring executive buy-in from the other side of the desk
This panel of C level executives will discuss BPM from the perspective of
targets of the fabled “executive buy-in”. Becoming process-centric ultimately
requires whole-of-enterprise culture change. This needs executives to be
passionately involved, not just acquiescent. The compelling case for such
fundamental change has proven to be illusive for many organisations. What
advice does our panel of CXOs have for practitioners seeking to promote the
process view?
Dan Beecham, Chief Information Officer, Woolworths Limited
Peter Effeney, Chief Executive Officer, SPARQ Solutions
3:00-3:30 The Process Knowledge Initiative
UPDATING PROGRESS AND DISCUSSING THE PROCESS KNOWLEDGE
BOK (PKBOK)
A panel session to review and discuss the Process Knowledge Initiative. What
is the initiative? What problem are we trying to solve? What has happened so
far? Why should we care? The panel will include two thought leaders who are
directly involved in the Process Knowledge Initiative:
Dr. Wasana Bandara, Queensland University of Technology: Methodology
Advisory Board Member and Technical Integration Team Member
Roger Burlton, Founder, BPTrends Associates: Technical Advisory Board Member
3:30-4:00 Break
4:00-5:00 Keynote Presentation - Future Process
Professor Michael Rosemann, Professor and Head of the Information Systems
Discipline at Queensland University of Technology. Associate, Leonardo Consulting
Michael will explore the future of BPM from his position as one of the world’s
leading BPM researchers. His research, writing and teaching activities bring
him into daily contact with the leading edge of process thinking and development.
Indeed much of his work defines that edge. This presentation will continue
the tradition of concluding ProcessDays with Michael inspiring us all with his
perspective across the broad canvas of BPM futures.
5:00-5:30 ProcessDays 2011 Wrap
Michael Rosemann and Roger Tregear lead speakers and delegates in a
discussion about the highlights and important ideas of ProcessDays 2011.
Video clips. Action replays. Best presentation award. Candid camera. Prize
draws. Feedback. Final questions. Farewell!
5:30-7:00 RELAX & REVIEW: Partner Showcase and Networking
10. Registration Fees:
Master Classes:
$650 +GST per day
Conference: *includes attendance at both conference days
• Earlybird rate (before 7 June) $1950+GST
• Standard rate (after 7 June) $2050+GST
Register online at: www.leonardo.com.au
Contact us:
02 921 111 719 or
processdays@leonardo.com.au
EARLYBIRD SAVINGS
Earlybird price
$1950+GST
(offer ends 7 June)
MASTER CLASS TEAM PACKAGE 1
- Register 4 people for one Master Class
day and receive the 5th and 6th person
for FREE
MASTER CLASS TEAM PACKAGE 2
- Register 3 people for one Master Class
day and receive the 4th person for
FREE
CONFERENCE TEAM PACKAGE 2
- Register 3 people for the Conference
days and receive the 4th person for
FREE
CONFERENCE TEAM PACKAGE 1
- Register 4 people for the Conference
days and receive the 5th and 6th
person for FREE
To register a team please e-mail h.hall@leonardo.com.au or call 02 9211 1719.
Please note that teams must be registered at the same time using your unique team
discount code.
TEAM PACKAGE Register more than three people at one time to receive
discounted registration fees!