Introducing…   The  Clic  Effect Inc.
In this presentation Our Business What we do What’s in it for you The TCE Toolbox You and TCE Three examples of where and how TCE helps Team Profile Knowledge/Skill Applied Experience Academic Background Professional Affiliations The Best Choice The Clic Effect Approach Our Business Model Our Business Overview What you can expect The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
Our Business
What we do:  Process and Change Consultation In Process/Change Consultation, you (the client): Own the problem, and the solution ( the challenge and the glory!) Commit to a collaborative relationship where you  partner with us  in all appropriate aspects of the project Learn from the process , so that you can replicate similar projects  independently in future The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
What we do:  Process and Change Consultation The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 In Process/Change Consultation, we (TCE): Ask  the right questions to help you identify the most relevant issues Support  you through all stages of a project, especially when difficult issues surface Guide  you through discovery and change using our process expertise and tools
What’s in it for you? A complete  understanding  of “the problem” More  control  over the project Higher internal  accountability  and engagement levels Support  before, during and AFTER the change Creation of an  organizational learning  culture Independence  vs. continued reliance on external consultants Fewer chronic problems The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
The TCE Toolbox The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 Process/Change Methodologies World Café Open Space Technology Scenario Planning Search Conference Positive Deviance Human Systems Dynamics Community Reference System Theories Chaos Theory  Complexity Theory (Adaptive Systems) Open Systems Theory Tools One Smart World DISC Myers Briggs Thomas Kilman Conflict Instrument Emotional Intelligence
You and TCE
Example 1: Change Process Here’s an example of a process to deal with change. It would be custom-designed for your organization.  The design is predicated on the belief that in order to be resilient, an organization must know who it involves, and what those people bring to the table: knowledge, skills, attitudes, world view, rule systems-- the reality of the system! The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 1 Gather Data 5. Follow Up 2 Make Meaning We guide and YOU decide… What do YOU want to do with this new knowledge? We support and YOU get to  work… What support do YOU need to implement YOUR desired action? We transcribe and you decide… What do the responses to these  tough questions mean to YOU? We ask the tough questions… What’s  really  going on in your business? We BOTH observe and listen A LOT… What course corrects need to happen for successful in sustaining the change? YOUR REALITY 5 Follow Up 3. Decide to Act 4. Take Action
Example 2:  Strategic Planning The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 A Search Conference is a highly impactful and quick and simultaneous approach to strategic planning AND implementation.  Prepare Educate Conduct Search Conference Evaluate Sustain TCE helps you decide: Who should participate? What’s the best design? What should TCE know about your organization? TCE facilitates a process for the pre-determine participants to: Agree on the probable and desirable future of the organization Understand the global, environmental, historical and  personal impact on organizational success. TCE answers the questions for you and your organization: What is a Search Conference? How will we participate? TCE researches and feeds back to YOU: What happened? What impact does this have? What is the outlook? TCE facilitates a Participative Design Workshop to sustain the accomplishments created during the Search. Building your Best Future
Example 3:  TCE Sustainable Training The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 Process Consultation To begin,we ask tough questions. What’s the elephant in the room? = TCE Added Value Now that we know the  real  issues… What kind of methodology (or mix of methodologies) would best move the group to the next level? Now that we have the design… Who else is impacted by this new material? What personal or emotional needs may surface with this training? How do we address these issues during the process for greater success? Now that we’ve tested our assumptions… How do we fully prepare the group  before  the training delivery for implementation success?  Now that we have collected follow up data… What does the short and long term data tell us? Design Needs  Assessment Pilot Delivery Evaluation Change consultation Change consultation Change consultation Change consultation = Traditional Training Process Process  Consultation Change consultation Following the delivery… What impact did we not expect? How do we address these outstanding issues?
Team Profile
Knowledge and Skills What knowledge and skills do we bring to the project? As consultants in partnership,  Linda Morgan and Erika Bailey  specialize in  action learning dynamic change programs interpersonal communication organizational culture leadership Together, they have a  diverse background  in  human systems intervention education integrated thinking techniques facilitation strategic planning capacity and team building change management music  This varied experience gives the  Clic   Effect  team a unique perspective and enables them to offer creative and customized learning experiences built for the needs of each client, whether it is conducted as a facilitated session, or an action research initiative. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
Applied Experience What applied experience do we have? Both Linda and Erika have applied their specialized consultative approach in both  unionized and non-unionized  environments including: private and public public financial high-tech engineering volunteer groups (church and arts-based groups) insurance leisure retail  health-care education law regulatory colleges They also draw from a combined  15 years of human resources and managerial experience  as employees/senior managers to add to their perspective and understanding of client issues.  The diversity of sectors, industries and topics with which they have worked provide the team with  creative cross-sector approaches to meet unique organizational needs .  The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
Academic Background What is our academic background? To ensure they bring the most leading edge industry knowledge and techniques to their clients,  Linda has just completed, and Erika is currently completing  Masters degrees at Concordia University (Montreal), specializing in Human Systems Intervention.   Within this applied program, they are honing advanced skills in action research, process consultation, communication, learning, change, human systems theory, and research methodology/ intention planning.  Their combined educational experience includes  a  Bachelor of Music  (both)  Practitioner Certification in  Neuro-linguistic Patterning  (both),  Adult learning  courses (both),  Human Resources  training (both),  Leadership   (both),  Practitioner Certification in  Human Systems Dynamics , and  ESL  Certification.  The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
Professional Affiliations With which professional organizations are we affiliated? Both Linda and Erika are affiliated with the  Organizational Devel o pment Network , a community of Organizational Development Researchers, Practitioners and Developers across North America. Both Linda and Erika are members of the  Human Systems Intervention Net , a community of Organizational Development Practitioners across Canada.  Linda is a member of the  Human Systems Dynamics (HSD) Network , a global community of HSD practitioners who specialize in the adaptation of chaos and complexity hard sciences to social sciences, with organizational development as one of it’s key applications. Erika is a member of the  Canadian Society for Training and Development (CSTD),  a not-for-profit membership association dedicated to the profession of training, workplace learning, and human resources development.  The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
The Best Choice Why are we the best choice for your job? As a team, Linda and Erika are able to bring: Double the perspective  to the initiative: Two heads are definitely better than one.  Whether working as lead/ support or co-leads, Linda and Erika work together to bring excellence to every client.  A Well-honed Collaborative Approach :  a decade of experience working together has made the TCE team your best choice for innovation and ideas toward what’s right for you! Flexibility and Reliability:   with the TCE team on the job, you can count on having what you need, when you need it with greater reliability than with a single candidate.   The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
The Clic Effect Approach
Our Business Model The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 All three parts of the business feed knowledge and experience into the next.  No one circle cannot exist without impacting the level of service, knowledge and commitment TCE brings to your project.
Business Overview Mission (simple rules): With curiosity learn; inspire with compassion Vision: Build community driven viable organizations Purpose: Partner with organizations to problem and puzzle solve in ways that enable the internal participants to define their own future. To create comfort and understanding throughout the process. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
What you can expect When working with  The Clic Effect team , you can expect that we: Are curious and will answer AND ask relevant questions. Learn from you and you from us. Inspire and are inspired. Are compassionate AND direct. Notice and disclose differences that make a difference. Notice and disclose similarities that make a difference. Are leaders, supporters, and partners in your process. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
It all starts with a great conversation. Get in touch today! Erika Bailey:   416-354-2089  erika [email_address] Linda Morgan: 905-844-6575   linda . [email_address] .com

Intro To Tce Jan 2009

  • 1.
    Introducing… The Clic Effect Inc.
  • 2.
    In this presentationOur Business What we do What’s in it for you The TCE Toolbox You and TCE Three examples of where and how TCE helps Team Profile Knowledge/Skill Applied Experience Academic Background Professional Affiliations The Best Choice The Clic Effect Approach Our Business Model Our Business Overview What you can expect The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 3.
  • 4.
    What we do: Process and Change Consultation In Process/Change Consultation, you (the client): Own the problem, and the solution ( the challenge and the glory!) Commit to a collaborative relationship where you partner with us in all appropriate aspects of the project Learn from the process , so that you can replicate similar projects independently in future The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 5.
    What we do: Process and Change Consultation The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 In Process/Change Consultation, we (TCE): Ask the right questions to help you identify the most relevant issues Support you through all stages of a project, especially when difficult issues surface Guide you through discovery and change using our process expertise and tools
  • 6.
    What’s in itfor you? A complete understanding of “the problem” More control over the project Higher internal accountability and engagement levels Support before, during and AFTER the change Creation of an organizational learning culture Independence vs. continued reliance on external consultants Fewer chronic problems The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 7.
    The TCE ToolboxThe Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 Process/Change Methodologies World Café Open Space Technology Scenario Planning Search Conference Positive Deviance Human Systems Dynamics Community Reference System Theories Chaos Theory Complexity Theory (Adaptive Systems) Open Systems Theory Tools One Smart World DISC Myers Briggs Thomas Kilman Conflict Instrument Emotional Intelligence
  • 8.
  • 9.
    Example 1: ChangeProcess Here’s an example of a process to deal with change. It would be custom-designed for your organization. The design is predicated on the belief that in order to be resilient, an organization must know who it involves, and what those people bring to the table: knowledge, skills, attitudes, world view, rule systems-- the reality of the system! The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 1 Gather Data 5. Follow Up 2 Make Meaning We guide and YOU decide… What do YOU want to do with this new knowledge? We support and YOU get to work… What support do YOU need to implement YOUR desired action? We transcribe and you decide… What do the responses to these tough questions mean to YOU? We ask the tough questions… What’s really going on in your business? We BOTH observe and listen A LOT… What course corrects need to happen for successful in sustaining the change? YOUR REALITY 5 Follow Up 3. Decide to Act 4. Take Action
  • 10.
    Example 2: Strategic Planning The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 A Search Conference is a highly impactful and quick and simultaneous approach to strategic planning AND implementation. Prepare Educate Conduct Search Conference Evaluate Sustain TCE helps you decide: Who should participate? What’s the best design? What should TCE know about your organization? TCE facilitates a process for the pre-determine participants to: Agree on the probable and desirable future of the organization Understand the global, environmental, historical and personal impact on organizational success. TCE answers the questions for you and your organization: What is a Search Conference? How will we participate? TCE researches and feeds back to YOU: What happened? What impact does this have? What is the outlook? TCE facilitates a Participative Design Workshop to sustain the accomplishments created during the Search. Building your Best Future
  • 11.
    Example 3: TCE Sustainable Training The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 Process Consultation To begin,we ask tough questions. What’s the elephant in the room? = TCE Added Value Now that we know the real issues… What kind of methodology (or mix of methodologies) would best move the group to the next level? Now that we have the design… Who else is impacted by this new material? What personal or emotional needs may surface with this training? How do we address these issues during the process for greater success? Now that we’ve tested our assumptions… How do we fully prepare the group before the training delivery for implementation success? Now that we have collected follow up data… What does the short and long term data tell us? Design Needs Assessment Pilot Delivery Evaluation Change consultation Change consultation Change consultation Change consultation = Traditional Training Process Process Consultation Change consultation Following the delivery… What impact did we not expect? How do we address these outstanding issues?
  • 12.
  • 13.
    Knowledge and SkillsWhat knowledge and skills do we bring to the project? As consultants in partnership, Linda Morgan and Erika Bailey specialize in action learning dynamic change programs interpersonal communication organizational culture leadership Together, they have a diverse background in human systems intervention education integrated thinking techniques facilitation strategic planning capacity and team building change management music This varied experience gives the Clic Effect team a unique perspective and enables them to offer creative and customized learning experiences built for the needs of each client, whether it is conducted as a facilitated session, or an action research initiative. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 14.
    Applied Experience Whatapplied experience do we have? Both Linda and Erika have applied their specialized consultative approach in both unionized and non-unionized environments including: private and public public financial high-tech engineering volunteer groups (church and arts-based groups) insurance leisure retail health-care education law regulatory colleges They also draw from a combined 15 years of human resources and managerial experience as employees/senior managers to add to their perspective and understanding of client issues. The diversity of sectors, industries and topics with which they have worked provide the team with creative cross-sector approaches to meet unique organizational needs . The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 15.
    Academic Background Whatis our academic background? To ensure they bring the most leading edge industry knowledge and techniques to their clients, Linda has just completed, and Erika is currently completing Masters degrees at Concordia University (Montreal), specializing in Human Systems Intervention. Within this applied program, they are honing advanced skills in action research, process consultation, communication, learning, change, human systems theory, and research methodology/ intention planning. Their combined educational experience includes a Bachelor of Music (both) Practitioner Certification in Neuro-linguistic Patterning (both), Adult learning courses (both), Human Resources training (both), Leadership (both), Practitioner Certification in Human Systems Dynamics , and ESL Certification. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 16.
    Professional Affiliations Withwhich professional organizations are we affiliated? Both Linda and Erika are affiliated with the Organizational Devel o pment Network , a community of Organizational Development Researchers, Practitioners and Developers across North America. Both Linda and Erika are members of the Human Systems Intervention Net , a community of Organizational Development Practitioners across Canada. Linda is a member of the Human Systems Dynamics (HSD) Network , a global community of HSD practitioners who specialize in the adaptation of chaos and complexity hard sciences to social sciences, with organizational development as one of it’s key applications. Erika is a member of the Canadian Society for Training and Development (CSTD), a not-for-profit membership association dedicated to the profession of training, workplace learning, and human resources development. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 17.
    The Best ChoiceWhy are we the best choice for your job? As a team, Linda and Erika are able to bring: Double the perspective to the initiative: Two heads are definitely better than one. Whether working as lead/ support or co-leads, Linda and Erika work together to bring excellence to every client. A Well-honed Collaborative Approach : a decade of experience working together has made the TCE team your best choice for innovation and ideas toward what’s right for you! Flexibility and Reliability: with the TCE team on the job, you can count on having what you need, when you need it with greater reliability than with a single candidate. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 18.
  • 19.
    Our Business ModelThe Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089 All three parts of the business feed knowledge and experience into the next. No one circle cannot exist without impacting the level of service, knowledge and commitment TCE brings to your project.
  • 20.
    Business Overview Mission(simple rules): With curiosity learn; inspire with compassion Vision: Build community driven viable organizations Purpose: Partner with organizations to problem and puzzle solve in ways that enable the internal participants to define their own future. To create comfort and understanding throughout the process. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 21.
    What you canexpect When working with The Clic Effect team , you can expect that we: Are curious and will answer AND ask relevant questions. Learn from you and you from us. Inspire and are inspired. Are compassionate AND direct. Notice and disclose differences that make a difference. Notice and disclose similarities that make a difference. Are leaders, supporters, and partners in your process. The Clic Effect Inc. 494 Jeanette Drive, Oakville ON, L6K 1M8 905-844-6575/ 416-354-2089
  • 22.
    It all startswith a great conversation. Get in touch today! Erika Bailey: 416-354-2089 erika [email_address] Linda Morgan: 905-844-6575 linda . [email_address] .com