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Problem Solving Tools
   Tools to change the world
8D
aka C.A.R
8 Eight Disciplines
Problem Solving
Corrective Action
Request
1   Form Team or get ppl to work on it


2            Define problem


3          Temporary solution


4          Identify Root Cause


5         Find corrective action


6      Implement corrective action


7         Take preventive action


8      Lesson learn (and celebrate)
WHY
 WHY
5 WHY
 WHY
  WHY
1   Form Team or get ppl to work on it


2            Define problem


3          Temporary solution


4          Identify Root Cause           5-Why's



5         Find corrective action


6      Implement corrective action


7         Take preventive action


8      Lesson learn (and celebrate)
Poka-yoke


ポカヨケ
Idiot-proof your
stuff
Design ones process so that the
likelihood of mistakes is almost
impossible and at least easily
detected and corrected
1   Form Team or get ppl to work on it


2            Define problem


3          Temporary solution


4          Identify Root Cause


5         Find corrective action


6      Implement corrective action


7         Take preventive action         Poka-yoke me



8      Lesson learn (and celebrate)

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Problem solving tools

  • 1. Problem Solving Tools Tools to change the world
  • 3. 8 Eight Disciplines Problem Solving Corrective Action Request
  • 4. 1 Form Team or get ppl to work on it 2 Define problem 3 Temporary solution 4 Identify Root Cause 5 Find corrective action 6 Implement corrective action 7 Take preventive action 8 Lesson learn (and celebrate)
  • 5. WHY WHY 5 WHY WHY WHY
  • 6. 1 Form Team or get ppl to work on it 2 Define problem 3 Temporary solution 4 Identify Root Cause 5-Why's 5 Find corrective action 6 Implement corrective action 7 Take preventive action 8 Lesson learn (and celebrate)
  • 8. Idiot-proof your stuff Design ones process so that the likelihood of mistakes is almost impossible and at least easily detected and corrected
  • 9. 1 Form Team or get ppl to work on it 2 Define problem 3 Temporary solution 4 Identify Root Cause 5 Find corrective action 6 Implement corrective action 7 Take preventive action Poka-yoke me 8 Lesson learn (and celebrate)