The document outlines a 4-step process for solving problems: 1) understand the problem, 2) decide how to solve it, 3) solve the problem, and 4) look back and check. It provides examples of writing equations to represent word problems and using inverse operations to solve for unknown values. The process advocates reading problems carefully, identifying relevant information, choosing a solving method like writing an equation, calculating the solution, and verifying it answers the original question.