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Principles of Patient Assessment
in EMS
Chapter 13 – Focused History &
Physical Exam: Behavioral
Emergencies
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Objectives
 Describe the elements that lead up to a
behavioral emergency.
 Describe the EMS provider’s role in
controlling the setting in a behavioral
emergency.
 List eleven classifications of psychiatric
disorders and provide an example of each.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Objectives (continued)
 Provide examples of specific behaviors
manifested by persons with emotional and
psychiatric disorders.
 List a major misconception concerning
behavioral emergencies.
 Describe examples of nonverbal
communication.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
 Describe specific risk factors the EMS
provider should screen for during the
focused history of a patient experiencing a
behavioral emergency.
 Describe the components of the mental
status examination.
 List the most common behavioral
emergencies the EMS provider is called
for.
Objectives (continued)
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
 List medical conditions that mimic
behavioral disorders.
 List the possible signs and symptoms of
ineffective or failing coping mechanisms of
stress that may be seen in EMS providers.
Objectives (continued)
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Introduction
 Every type of illness/injury will come with
some type of emotional or psychological
element.
 Behavioral emergencies occur when a
person with/without a psychiatric hx
becomes stressed & overwhelmed or feels
they are “loosing control.”
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Introduction (continued)
 A crisis occurs when a person’s perception
of an acute distressing event results in an
abnormal behavioral response.
 Crisis is an internal response that can
create reactions such as:
 Severe anxiety
 Panic
 Paranoia
 Other psychotic events
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
The EMS Provider’s Role
 You must be able to take an active role in
controlling the situation without being
threatening:
 Upon arrival make a clear, short and calm statement
of who you are and why you are there.
 Determine the problem and how many people are
involved.
 Get a description of any unusual activities, risk
factors, prior episodes.
 Remember scene safety! Is this a crime scene?
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Common Psychiatric Disorder
Classifications
 Mental
 Emotional
 Behavioral
 Effect an estimated 20% of the U.S.
population
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Psychological Disorders
 Features:
 Observe the patient’s body language and
verbal responses for clues
 Various disorders have distinctive
characteristics
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
 General Appearance:
 Neglect in personal hygiene, grooming
 Inappropriate dress
 Excessive attention to details (obsessive-
compulsive)
 Unilateral neglect (brain lesion)
Psychological Disorders (continued)
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Psychological Disorders (continued)
 Intellectual Function:
 Assess memory, concentration, judgment and
orientation
 Psychiatric disorders may affect short, long
and recall memory
 Assessment is done in the patient interview
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
 Thought Content:
 Thought content and perceptions should be
logical, consistent and connected with the
current situation
 Delusions – a false personal belief or idea is
portrayed as true
 Hallucination – a perception of something that
is not present
Psychological Disorders
(continued)
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Psychological Disorders (continued)
 Physical Complaints:
 Often vague – headache, muscle ache, weight
loss, lack of energy
 Consider medical causes first
 Motor Activity:
 Tense, restlessness, pacing, crying, fidgeting
or slow moving
 Consider drug intoxication, pain, abnormal
blood sugar or hypoxia first
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Psychological Disorders (continued)
 Speech & Language:
 Consider word choice, quality, pace and
articulation of speech and language
 Consider other causes for alterations such as
stroke, tumors or trauma.
 Body Language:
 Body language is the expression of thoughts
or emotions by means of posture or gestures
 Stay alert to non-verbal cues for potential
violence
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Psychological Disorders (continued)
 Mood:
 Assess mood and affect through facial
expressions, body language and responses to
questions
 Should be appropriate for the current
situation and transitions according with topics
in conversation
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Assessment
 Scene Safety:
 A major misconception “all mental patients
are unstable and dangerous”
 Many behavioral emergencies begin as
medical calls. ALWAYS assess scene safety in
every call.
 Respect a patient’s personal space.
 Limit the number of people and avoid
overwhelming the patient.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Assessment (continued)
 Focused History:
 Obtaining a history may be difficult, these
patients are often unreliable, poor historians
or uncooperative
 Family or caretakers may not be available or
may distort the information
 Assess predisposing risk factors such as
depression or major life event
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Assessment (continued)
 O – Where, when and how did the event begin?
 P – What is the problem today? Did the patient
intend on harming him/herself?
 Q – What type of crisis is the patient
experiencing?
 R – Are there any concomitant medical factors?
 S – Is this event similar to previous episodes?
 T – How long has this been going on?
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Assessment (continued)
 S – What type of crisis is the patient
having? Any associated symptoms?
 A – Are there any allergies to meds?
 M – What meds and any recent changes
to medication schedule?
 P – What is the patient’s behavioral
history? Any substance abuse?
 L – meds, meals, alcohol?
 E – new stress, changes in social status?
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Mental Status Exam
 Obtain baseline assessment and verify
finding with family/caretaker, MD
 Appearance – note physical position and
posture, personal hygiene, appropriate
dress, age and gender
 Affect – what feelings is the patient
exhibiting
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Mental Status Exam (continued)
 Behavior – what is the patient doing?
 Cognitive function – assess level of
consciousness, memory, mood and affect.
 Speech – assess word choice, content,
intonation, clarity and pace.
 Thought process – assess if judgment is
reasonable for the current situation.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Behavioral Emergencies
 Depression is a common reaction to major
life stress:
 Feelings of sadness, discouragement, and
hopelessness
 Reduced activity levels, inability to function,
and sleep disturbances
 Severe depression is a risk factor for suicide
 May present as symptoms of disease (organic
illness, cardiac or respiratory conditions)
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Mental Illness
 There are many pathologies for behavioral
and psychiatric disorders:
 Genetic
 Chemical imbalance
 Organic illness
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Substance Abuse
 Dependence, abuse and intoxication.
 True addiction is both psychological and
physical.
 Alcoholism is particularly insidious among
the elderly.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Suicide Attempts
 Occur when a patient has a true desire to
die.
 Gestures are pleas for help.
 Whether “attempt” or “gesture” do not
discount the patient’s emotional state in
any way.
 Be direct and ask:
 “Where you trying to kill yourself?”
 “Do you want to die?”
 Clearly report and document your findings.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Attention/Pleas for Help
 Some behavior calls are related to a
patient’s cry for attention:
 Suicide gesture
 Hypochondriac
 Lonely person calling repeatedly for no
apparent medical reason
 Safest approach is to assume something is
seriously wrong until proven otherwise.
 Often people who want help are unaware
of available resources and they call 9-1-1.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Assisting a Transportation
 Mental health evaluation order.
 The police should have an order and be on
the scene
 Inmates feigning illness.
 Complete a thorough assessment
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
 Patients who are a danger to themselves
or another.
 Major concern is safety for EMS providers and
the patient
 Do not use excessive force and be aware of
the dangers of restraint
 Never restrain a patient in a prone position!
 Review the NAEMSP policy on patient restraint
Assisting a Transportation
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Medical Conditions that Mimic
Behavioral Disorders
 Stroke, tumors, or trauma can affect
speech.
 Medications, severe infections, hypoxia,
hypo or hyperglycemia can cause altered
mental status, depression or psychosis.
 Psychotropic meds can have powerful side
effects and severe interactions with other
medications.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Stress and the EMS Provider
 Emergency responders are routinely
subjected to both positive and negative
stress.
 Stress disorders may be acute or develop
into chronic conditions if not recognized
and managed.
 Be watchful and recognize
signs/symptoms of stress in yourself and
coworkers.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Stress and EMS Providers
(continued)
 Signs and symptoms of ineffective or failing
coping mechanisms include:
 Increased absenteeism
 Withdrawal
 Depression
 Hyperactivity
 Irritability
 Increased smoking or alcohol use
 Sleep disturbances
 Headaches
 Poor concentration and decision making
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Conclusion
 Response to crisis varies by person.
 Inability to cope or failing mechanisms can
cause impaired functionality.
 Some become withdrawn/depressed,
others overactive/violent.
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit
Conclusion (continued)
 Many factors can alter a patient’s behavior
(regardless of any mental health history).
 Personal safety comes first! Take an
active role in controlling the situation and
supporting the patient’s emotional and
physical needs.
 Whenever possible obtain a complete
history!
© 2011 Bedford-Parkinson-Tolouei EMT Education Unit

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Principles of assessment for ems chapter 16

  • 1. Principles of Patient Assessment in EMS
  • 2. Chapter 13 – Focused History & Physical Exam: Behavioral Emergencies © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 3. Objectives  Describe the elements that lead up to a behavioral emergency.  Describe the EMS provider’s role in controlling the setting in a behavioral emergency.  List eleven classifications of psychiatric disorders and provide an example of each. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 4. Objectives (continued)  Provide examples of specific behaviors manifested by persons with emotional and psychiatric disorders.  List a major misconception concerning behavioral emergencies.  Describe examples of nonverbal communication. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 5.  Describe specific risk factors the EMS provider should screen for during the focused history of a patient experiencing a behavioral emergency.  Describe the components of the mental status examination.  List the most common behavioral emergencies the EMS provider is called for. Objectives (continued) © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 6.  List medical conditions that mimic behavioral disorders.  List the possible signs and symptoms of ineffective or failing coping mechanisms of stress that may be seen in EMS providers. Objectives (continued) © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 7. Introduction  Every type of illness/injury will come with some type of emotional or psychological element.  Behavioral emergencies occur when a person with/without a psychiatric hx becomes stressed & overwhelmed or feels they are “loosing control.” © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 8. Introduction (continued)  A crisis occurs when a person’s perception of an acute distressing event results in an abnormal behavioral response.  Crisis is an internal response that can create reactions such as:  Severe anxiety  Panic  Paranoia  Other psychotic events © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 9. The EMS Provider’s Role  You must be able to take an active role in controlling the situation without being threatening:  Upon arrival make a clear, short and calm statement of who you are and why you are there.  Determine the problem and how many people are involved.  Get a description of any unusual activities, risk factors, prior episodes.  Remember scene safety! Is this a crime scene? © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 10. Common Psychiatric Disorder Classifications  Mental  Emotional  Behavioral  Effect an estimated 20% of the U.S. population © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 11. Psychological Disorders  Features:  Observe the patient’s body language and verbal responses for clues  Various disorders have distinctive characteristics © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 12.  General Appearance:  Neglect in personal hygiene, grooming  Inappropriate dress  Excessive attention to details (obsessive- compulsive)  Unilateral neglect (brain lesion) Psychological Disorders (continued) © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 13. Psychological Disorders (continued)  Intellectual Function:  Assess memory, concentration, judgment and orientation  Psychiatric disorders may affect short, long and recall memory  Assessment is done in the patient interview © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 14.  Thought Content:  Thought content and perceptions should be logical, consistent and connected with the current situation  Delusions – a false personal belief or idea is portrayed as true  Hallucination – a perception of something that is not present Psychological Disorders (continued) © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 15. Psychological Disorders (continued)  Physical Complaints:  Often vague – headache, muscle ache, weight loss, lack of energy  Consider medical causes first  Motor Activity:  Tense, restlessness, pacing, crying, fidgeting or slow moving  Consider drug intoxication, pain, abnormal blood sugar or hypoxia first © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 16. Psychological Disorders (continued)  Speech & Language:  Consider word choice, quality, pace and articulation of speech and language  Consider other causes for alterations such as stroke, tumors or trauma.  Body Language:  Body language is the expression of thoughts or emotions by means of posture or gestures  Stay alert to non-verbal cues for potential violence © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 17. Psychological Disorders (continued)  Mood:  Assess mood and affect through facial expressions, body language and responses to questions  Should be appropriate for the current situation and transitions according with topics in conversation © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 18. Assessment  Scene Safety:  A major misconception “all mental patients are unstable and dangerous”  Many behavioral emergencies begin as medical calls. ALWAYS assess scene safety in every call.  Respect a patient’s personal space.  Limit the number of people and avoid overwhelming the patient. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 19. Assessment (continued)  Focused History:  Obtaining a history may be difficult, these patients are often unreliable, poor historians or uncooperative  Family or caretakers may not be available or may distort the information  Assess predisposing risk factors such as depression or major life event © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 20. Assessment (continued)  O – Where, when and how did the event begin?  P – What is the problem today? Did the patient intend on harming him/herself?  Q – What type of crisis is the patient experiencing?  R – Are there any concomitant medical factors?  S – Is this event similar to previous episodes?  T – How long has this been going on? © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 21. Assessment (continued)  S – What type of crisis is the patient having? Any associated symptoms?  A – Are there any allergies to meds?  M – What meds and any recent changes to medication schedule?  P – What is the patient’s behavioral history? Any substance abuse?  L – meds, meals, alcohol?  E – new stress, changes in social status? © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 22. Mental Status Exam  Obtain baseline assessment and verify finding with family/caretaker, MD  Appearance – note physical position and posture, personal hygiene, appropriate dress, age and gender  Affect – what feelings is the patient exhibiting © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 23. Mental Status Exam (continued)  Behavior – what is the patient doing?  Cognitive function – assess level of consciousness, memory, mood and affect.  Speech – assess word choice, content, intonation, clarity and pace.  Thought process – assess if judgment is reasonable for the current situation. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 24. Behavioral Emergencies  Depression is a common reaction to major life stress:  Feelings of sadness, discouragement, and hopelessness  Reduced activity levels, inability to function, and sleep disturbances  Severe depression is a risk factor for suicide  May present as symptoms of disease (organic illness, cardiac or respiratory conditions) © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 25. Mental Illness  There are many pathologies for behavioral and psychiatric disorders:  Genetic  Chemical imbalance  Organic illness © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 26. Substance Abuse  Dependence, abuse and intoxication.  True addiction is both psychological and physical.  Alcoholism is particularly insidious among the elderly. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 27. Suicide Attempts  Occur when a patient has a true desire to die.  Gestures are pleas for help.  Whether “attempt” or “gesture” do not discount the patient’s emotional state in any way.  Be direct and ask:  “Where you trying to kill yourself?”  “Do you want to die?”  Clearly report and document your findings. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 28. Attention/Pleas for Help  Some behavior calls are related to a patient’s cry for attention:  Suicide gesture  Hypochondriac  Lonely person calling repeatedly for no apparent medical reason  Safest approach is to assume something is seriously wrong until proven otherwise.  Often people who want help are unaware of available resources and they call 9-1-1. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 29. Assisting a Transportation  Mental health evaluation order.  The police should have an order and be on the scene  Inmates feigning illness.  Complete a thorough assessment © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 30.  Patients who are a danger to themselves or another.  Major concern is safety for EMS providers and the patient  Do not use excessive force and be aware of the dangers of restraint  Never restrain a patient in a prone position!  Review the NAEMSP policy on patient restraint Assisting a Transportation © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 31. Medical Conditions that Mimic Behavioral Disorders  Stroke, tumors, or trauma can affect speech.  Medications, severe infections, hypoxia, hypo or hyperglycemia can cause altered mental status, depression or psychosis.  Psychotropic meds can have powerful side effects and severe interactions with other medications. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 32. Stress and the EMS Provider  Emergency responders are routinely subjected to both positive and negative stress.  Stress disorders may be acute or develop into chronic conditions if not recognized and managed.  Be watchful and recognize signs/symptoms of stress in yourself and coworkers. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 33. Stress and EMS Providers (continued)  Signs and symptoms of ineffective or failing coping mechanisms include:  Increased absenteeism  Withdrawal  Depression  Hyperactivity  Irritability  Increased smoking or alcohol use  Sleep disturbances  Headaches  Poor concentration and decision making © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 34. Conclusion  Response to crisis varies by person.  Inability to cope or failing mechanisms can cause impaired functionality.  Some become withdrawn/depressed, others overactive/violent. © 2011 Bedford-Parkinson-Tolouei EMT Education Unit
  • 35. Conclusion (continued)  Many factors can alter a patient’s behavior (regardless of any mental health history).  Personal safety comes first! Take an active role in controlling the situation and supporting the patient’s emotional and physical needs.  Whenever possible obtain a complete history! © 2011 Bedford-Parkinson-Tolouei EMT Education Unit