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1. PRINCE2® PRACTITIONER COURSE
•PRINCE2® is a registered trade mark of AXELOS Limited
Accredited by PEOPLECERT

2. Module 4
QUALITY THEME

3. 4. QUALITY THEME
QUALITY
Purpose: is to define and implement a system that will create and
verify that products are fit for use and ensure that products created
during the project meet the expectations, and that the end-product can
be used as intended.
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

4. 4. QUALITY THEME
QUALITY MANAGEMENT
Quality Management is to ensure that the quality
expected by the customer is achieved and is comprised
of:
• Scope
• Quality Management
• Quality Management Systems (QMS)
• Quality Planning
• Quality Control
• Quality Assurance
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

5. 4. QUALITY THEME
 Provides a way to get an independent review of the
Quality process
 Checks to see that it complies with company Quality
standards; and
 Ensures that Quality processes are in place.
QUALITY ASSURANCE
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

6. 4. QUALITY THEME
THE PRINCE2® APPROACH TO QUALITY
Project responseFrom customer
PRINCE2
quality
review
technique
Quality components
Quality
planning
Quality
control
PRINCE2
product-based
planning
technique
Customer’s
quality expectations
Acceptance criteria
Acceptance records
Project Product
Description
Quality Management
Strategy
PRODUCT
Product
Descriptions
Quality Register
Quality and approval
records
Quality criteria
and tolerances
Quality methods
Quality responsibilities
Copyright © AXELOS Limited 2014. Reproduced under licence from AXELOS
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Copyright © Skillogic Consulting Solutions Pvt Ltd and AXELOS Limited 2013. All rights reserved.
*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

7. 4. QUALITY THEME
Agree on the overall Quality Expectations with the Project Board:
 Document the Quality criteria
 Document how the Quality Criteria will be checked
Communicate these agreements with all stakeholders:
 All stakeholders must have a common understanding of what the project will produce.
Establish how Quality can be controlled during the project:
 Set baselines and tolerances for each product
PURPOSE OF QUALITY PLANNING
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*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
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Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

8. 4. QUALITY THEME
 Purpose
 Composition
 Derivation / Source from
 Development skills required
 Customer’s Quality Expectations
 Acceptance Criteria
 Project level Quality Tolerances
 Acceptance method
 Acceptance responsibilities
PROJECT PRODUCT DESCRIPTION (MAIN PRODUCT)
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Copyright © Skillogic Consulting Solutions Pvt Ltd and AXELOS Limited 2013. All rights reserved.
*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

9. 4. QUALITY THEME
QUALITY MANAGEMENT STRATEGY
• Introduction
• Quality management procedure
- Quality planning
- Quality control
- Quality assurance
• Tools and techniques
• Records
• Reporting
• Timing of quality
management activities
• Roles and responsibilities
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Copyright © Skillogic Consulting Solutions Pvt Ltd and AXELOS Limited 2013. All rights reserved.
*Italic font material in this document has been sourced from PRINCE2® 2011 core publications.
No part of this document may be reproduced in any form without the written permission of both Skillogic and AXELOS
Limited. Permission can be requested at support@skillogic.com and licensing@AXELOS.com

10. THANK YOU....
Soon will publish next parts..
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