CloseContact's mission is to create long-term, profitable relationships with customers and prospects through individualized communication using customers' preferred channels like mail, email, phone, and social media. They have expertise in active individual marketing (AIM) to change customer behavior through data-driven communication. AIM involves managing relationships and turning prospects into customers by confronting individuals with personalized messages tailored to their communication preferences. CloseContact is an Amsterdam-based marketing agency with 28 professionals specializing in email marketing, CRM, campaigns, databases, and social media to support their clients which include Air France-KLM, American Express, and ABN AMRO.

2. What is our mission ?
• To produce long-term, profitable and
loyal relationships through one-to-one
communication with your
existing customers and prospects by
tuning in on their specific demands,
wishes and needs.
• CloseContact realises this through
Active Individual Marketing
programmes and uses the preferred
channels of your customers and
prospects. This could be direct mail, e-
mail, internet, telephone, mobile, social
or personal contact.

3. Active Individual Marketing
• Through our many years of experience we have
built up an valuable expertise in actively
changing individual customer behaviour through
data-driven communication, we call this AIM
(Active Individual Marketing).
• AIM for us is a state of mind in managing
relationships with your clients. It helps to grow
your existing customers into fans and turn your
prospects into customers.
• We believe that every individual has his or her
own consumption need regarding
communication activities. Therefore we will
confront your customers with messages in the
order, the speed, the frequency, the content
and the means they want and expect.

4. Our facts...
• Founded in Amsterdam in 2005.
Independent company, 100 % owned by
Hans Meijer.
• CloseContact is a dialogue marketing
agency with 28 professionals.
• Two time consecutive winner of the Dutch
E-mail Marketing Award. Gold in 2009 and
Bronze in 2010.

5. We are proud to work for…
• Air France - KLM
• American Express
• Kia Motors Nederland
• Fonds Slachtofferhulp
• Caiway
• Polis Direct
• ABN AMRO
• Exact Software
• Beiersdorf (Nivea)
• Peugeot

6. Team CloseContact
• Team of dialogue marketing experts (strategy,
account, project, data, design, online, production,
research, social / communities, campaign
management and analytics)
• Professionalism, result driven and flexibility
• Development and execution of effective, result
driven multi-channel 1-to-1 campaigns supporting
the targets of our clients

7. CloseContact specialist in:
• E-mail marketing
• CRM
• Dialogue marketing
• Databases and Analytics
• Campaign management and tooling
• Lead acquisition, development and customer
lifecycles
• Social media and Communities
• Customer research

8. Beechavenue 108
1119 PP Schiphol-Rijk
+31 (0) 20 480 2020
www.closecontact.nl