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Webinar Delio Live Help Tool by walmeric

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HOW TO INVOLVE YOUR LEADS IN THE SALES
PROCESS AND BOOST YOUR SALES

Webinar of Live Help Tool by Antonio Quijano from walmeric.


Did you know that if you create a more involving sales process for your leads they will buy up to 20% more from you? We’ll explain how that can be done.

You will learn:

1. What you need to know about your lead before by the time
your sales pitch start.

2. How technology can help you create a more involving sales
process.

3. Why more lead commitment leads to more sales

4. What Delio’s Live Help Tool features can do to help boost
your sales


Quote AQ: “If you can make a relevant sales pitch to your lead because you have the necessary information at hand and the lead enjoys sophisiticated visual support, your chances of sales will multiply. Your leads will feel more committed and will be more likely to buy”.

Published in: Marketing
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Webinar Delio Live Help Tool by walmeric

  1. 1. 1
  2. 2. 2 Live Help Tool Boost your leads’ commitment and sell more 27 November 2014
  3. 3. 3 Antonio Quijano Director of Marketing
  4. 4. 4 What is ? • Lead Management • Sales Acceleration • Immediate Contact
  5. 5. 5 What is ? • Creators of Delio
  6. 6. 6 Lead Management platform designed for B2C clients
  7. 7. 7
  8. 8. 8 Many calls, not enough sales?
  9. 9. 9 You can increase your sales! How?
  10. 10. 10 Increase client commitment!
  11. 11. 11 Listen Participate Commit
  12. 12. 12 Client commitment, explained Client listens and participates if: 1. relevant sales pitch 2. meaningful dialog 3. active client participation 4. engaging sales presentation
  13. 13. 13 1. Relevant sales pitch
  14. 14. 14 First, track your leads • Where do they come from? • What search did they perform? • What pages did the visit? • How many times? • What downloads?
  15. 15. 15 Then, access info in real time! • All the lead info in your screen • As the lead gets in touch • Know what the lead wants • Know what the lead has seen • Sell accordingly Result: more relevance = more sales
  16. 16. 16 2. Meaningful dialog
  17. 17. 17 Show your face! • 77% of online consumers want to speak to somebody • Use technology so your lead can also see you • Your lead will be more engaged and listen better
  18. 18. 18 3. Active client participation
  19. 19. 19 Chat to facilitate sale • Use chat feature as a help to the “video” sale • Exchange long numbers, email addresses, etc. • Make the lead participate and get involved
  20. 20. 20 4. Engaging sales presentation
  21. 21. 21 Co-browsing: enhance your sales pitch Show images and videos on lead’s screen.
  22. 22. 22 Co-browsing: enhance your sales pitch Point lead to other webpages
  23. 23. 23 Co-browsing: enhance your sales pitch Fill sales forms for lead
  24. 24. 24 Co-browsing: enhance your sales pitch Point to different places on a webpage
  25. 25. 25 The result of all this?
  26. 26. 26 A committed customer • Lead’s needs are discovered, not created. • Feels he/she has bought, not been sold. • Lead has trust in the process and the product • Becomes a customer, not a “sale”
  27. 27. 27 Increase in sales
  28. 28. 28 Live Help Tool® = our commitment tool
  29. 29. 29 Live Help Tool® • Full, 360º lead tracking • Info automatically shows on screen of salesperson upon contact with lead
  30. 30. 30 Live Help Tool® • Click to Call • Click to Video • Click to Chat • Co-browsing
  31. 31. 31 Questions?
  32. 32. 32 Visit us and request a demo www.delio-lm.com
  33. 33. 33 Thanks and see you soon!
  34. 34. 34 www.walmeric.com www.delio-lm.com

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