chapter 1

1. Principles
of
Management

2. Managers
perform
various Roles !
(Henry Mintzberg)

3. Roles
1.Inter-personal
2.Informational
3.Decisional

4. 1.Interpersonal Role
Figurehead
Leader
Liasion

5. Interpersonal Role
Involves developing
and maintaining
positive
relationship
with others !

6. 2.Informational Role
Monitor
Disseminator
Spokesperson

7. Informational Role
pertains to
receiving and
transmitting info
to other org. units.

8. 3.Decisional Role
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator

9. Decisional Role
involves making
significant
decisions that
affect the
organization !

10. Managers
perform
various Functions !
(Peter Drucker)
(Henri Fayol)

11. Management is a
process of carrying
POLCA Functions
to achieve
organizational goals
and/or purpose!

12. So Managers
perform
POLCA Functions !

13. Good Managers
perform these
POLCA functions
with
Efficiency and
Effectiveness

14. Efficiency means
The ability to make
the best use of
available resources in
the process of
achieving goals !

15. Effectiveness means
The ability to choose
appropriate goals and
achieve them !