The document discusses elements of effective proposals and progress reports, including clearly stating the problem, technical concerns, and purpose of the report. It notes key differences between proposals and reports, and elements that should be included in a proposal like the problem, plan, resources, benefits, timeline and cost. It also covers reviewing progress in a report to evaluate information and make recommendations, presenting current work status positively while also minimizing potential problems.

1. Chapter 21: "Proposals and Progress Reports""

2. Purpose Statements - Three Effective Elements problem or conflict stated clearly and explicitlytechnical obstacles or concernsrhetorical purpose of the report(to explain, to recommend, to request, to propose)

3. Differences betweena proposal and a report?

4. Elements of a proposal: Problem to be solvedPlanResources offeredDelivery promiseBenefits you offerTimelinecost

5. Progress Reportsreview progressto evaluate informationto make recommendationsPresent current work status – PositiveTrial BalloonsMinimize potential problems

6. Calls to Action

7. Chapter 22: "Finding, Analyzing, and Documenting Information"

8. Strategies for Developing Keywordslists - (esp. timed)cluster mapsrelated keywords in database entries

9. How to Evaluate a webpage as a source of info/dataRead the "about" sections of the websiteslook for references to that source in other places (search for particular word-strings associated with that site)Understand what your audience will value, what's familiar to themCross-reference your data, also helps to get a sense of a website's general reliability

10. Documentation Styles - How to use them