Air India aims to focus on customer satisfaction, sustained profitability, and social responsibility. The airline seeks to become one of the top five Asian airlines in terms of yield, profitability, productivity, size, and quality. Recent news highlights include Air India refuting pilots' claims of a "nonexistent scam", pilots calling for a probe into costly insurance of grounded planes, and the FAA grounding an Air India Dreamliner in Seoul to examine its engines.