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PRESENTATION ON INDIAN
      POSTAL SYSTEM


SUBMITTED TO :-    SUBMITTED BY :-
                          MUSTAFA
    Taminder mam          EKTA
                          KARUN
INTRODUCTION
• The Indian Postal System was founded in
  1764.

• Headquarter is situated in New Delhi.

• No. of employees are 520,191.
Features
• It is the largest post office system in the
  world.

• Door to door service.

• Vast network with more than 155,333 post
  offices.
Contd…
•   During 2009-10, 2920 post offices were computerized

• computer hardware was upgraded in 92 post offices

• 500 post offices were modernized under Project Arrow

• 1304 Post Offices have been networked through leased
  lines so far with the National Data Centre

• 5170 Post Offices have been networked through broad
  band.
Types of service
• Mail Service
  - post card
  - book post
  - parcel post
• Remittance service
  - money order
  - postal order
• Banking service
  - post office saving bank account
  - 5-year post office recurring deposit scheme
COMPETITORS




Courier services   E-mail   Telephones
CHALLENGES
• Emergence of electronic alternative.

• Presence of organised/unorganised
  couriers for mail conveyence.
STRENGTH
• More products in comparison to SBI

• More branches, more facilities

• More employees

• More services
WEAKNESS
• No advertisements

• Not provide loan to consumers

• Unchanged working culture

• Lower rate of interest on deposits
SUGGESTION
• Job rotation policy should be adopted
• Soft skill training should b provided to the
  employees
• A true and fair feedback system should b there
  where each employee can put their words
  without any fear
• Employees should b motivated to provide
  suggestions.
• A proper dress code should be there to form
  uniformity among employees
Contd…
• An attractive infrastructure attracts the
  customers. Therefore, attention should be be
  given to infrastructure.
• The Indian postal service department should
  adopt an adequate promotional policy.
CONCLUSION
The Indian postal system needs
       –Technological
       –Social and
         Economic
        CHANGES
•THANK YOU

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Presentation on indian postal system

  • 1. PRESENTATION ON INDIAN POSTAL SYSTEM SUBMITTED TO :- SUBMITTED BY :- MUSTAFA Taminder mam EKTA KARUN
  • 2. INTRODUCTION • The Indian Postal System was founded in 1764. • Headquarter is situated in New Delhi. • No. of employees are 520,191.
  • 3. Features • It is the largest post office system in the world. • Door to door service. • Vast network with more than 155,333 post offices.
  • 4. Contd… • During 2009-10, 2920 post offices were computerized • computer hardware was upgraded in 92 post offices • 500 post offices were modernized under Project Arrow • 1304 Post Offices have been networked through leased lines so far with the National Data Centre • 5170 Post Offices have been networked through broad band.
  • 5. Types of service • Mail Service - post card - book post - parcel post • Remittance service - money order - postal order • Banking service - post office saving bank account - 5-year post office recurring deposit scheme
  • 6. COMPETITORS Courier services E-mail Telephones
  • 7. CHALLENGES • Emergence of electronic alternative. • Presence of organised/unorganised couriers for mail conveyence.
  • 8. STRENGTH • More products in comparison to SBI • More branches, more facilities • More employees • More services
  • 9. WEAKNESS • No advertisements • Not provide loan to consumers • Unchanged working culture • Lower rate of interest on deposits
  • 10. SUGGESTION • Job rotation policy should be adopted • Soft skill training should b provided to the employees • A true and fair feedback system should b there where each employee can put their words without any fear • Employees should b motivated to provide suggestions. • A proper dress code should be there to form uniformity among employees
  • 11. Contd… • An attractive infrastructure attracts the customers. Therefore, attention should be be given to infrastructure. • The Indian postal service department should adopt an adequate promotional policy.
  • 12. CONCLUSION The Indian postal system needs –Technological –Social and Economic CHANGES