Grameenphone provides various prepaid and postpaid products and services including internet, enterprise solutions, and value-added services. It has a four-level organizational structure and management. The company's vision is to help customers benefit from communication services, and its mission is to reliably connect Bangladeshis to loved ones and important aspects of life through innovation and services. In 2011, Grameenphone received several awards for best presented accounts, climate initiatives, telecom brand, and contributing to socioeconomic development. While successful, Grameenphone aims to continue growing in Bangladesh's competitive mobile market.