1. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Company Background
n Over 10 years experience in quality control.
n Best service at competitive price
n Over 50 specialists in 15 locations around the China
n Mission Statement
In an independent, impartial, objective and honest manner, Fidelity Inspection help ensure
the safety, quality, and social responsibility of our client’s products at every stage of the
supply chain by relying on our industry specific knowledge, experience and capability .
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2. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Our Industry
n Softlines
l Textile, apparel, accessories, home textile, footwear, bags, leather and fabric
n Hardlines
l Hardware, DIY, houseware, furniture, toys, handicrafts, sporting goods, automotive parts, building products,
cosmetic, valve, tool sets, juvenile products, promotional items, gifts and sundries
n Electrical & Electronic
l Audio &video products and accessories
l Luminaries
l Household
l electrical tools
l Telecommunication
l Others
n Auto, Equipment & Machinery
l Motorcycles, Wheels, Auto Engine, Cranes, Forklifts, Tractor, Power Station Equipment, Pip Making Machinery,
Food Processing Machinery, etc
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3. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Service Summary
nAudit nCustomized Quality Program
l Factory Audit (Technical audit) l Product Specification Preparation
l Social Compliance Audit l Factory Visit Accompanying
l C-TPAT l Lab Test Coordination
l Customized Audit l Sample Evaluation
l Sustainability Audit
nInspection nSupplier Development
l Auditing
l Pre-production Inspection
l Quality Training
l During production Inspection
l EHS Improvement Programme
l Pre-shipment Inspection
l Continuous improvement programme
l Loading Supervision
l Sorting Inspection
l Sample Collection
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4. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Audit Service
n Factory Audit
ü Benefits:
Ensures appropriate suppliers are being selected
ü Capability: ISO9001 , GMP, HACCP, TS16949
ü Key check points:
n Manufactures‘ identification & background
n Manpower
n Production capability
n Machinery, facilities & equipment
n Manufacturing process & production lines
n In-house quality control system such as testing & inspection
n Management system & capability
n Environment
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5. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Audit Service
nSocial Compliance Audit
ü Benefits:
Companies with international business operations are increasingly held accountable not only for their own
performance but also for the performance of their international supply chain. Audit will ensure your suppliers fully
comply with social responsibility
ü Capability: SA8000,ETI,BSCI,WRAP,ICTI,FLA
ü Key check points:
n Child labor n Working hours
n Forced labor n Social benefits
n Discrimination n Safety and health
n Minimum wage n Dormitories
n Overtime wage n Protection of the environment
CONFIDENCE. DELIVERED
6. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Audit Service
n C-TPAT Audit
ü Benefits:
Ensure any merchandise shipments going to USA is in accordance with C-TPAT requirements.
ü Description:
Customs & Trade Partnership against Terrorism (CTPAT), a joint US government and business voluntary
program to build cooperative relationships that strengthen the global supply chain and border security by
improving the security for the transportation of persons, conveyances and cargo throughout the commercial
process.
ü Key check points:
n Conveyance Security
n Container Security
n Physical Access Controls
n Personnel Security
n Procedural Security
n Physical Security
n Security Training and Threat Awareness
n Information Technology Security
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7. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Audit Service
n Customized Audit
ü Benefits:
Ensure the potential suppliers if meet the client’s benchmark in specific area.
ü Description:
For some clients, they will set up owner standard or specific criteria to evaluate the suppliers. Or the client want to
know the specific area of supplier’s strengths and weakness. Fidelity Inspection offers combination and custom audits
that include elements from any mix of the audits , designed for your specific requirements and budget.
ü Key check points:
n Background of the supplier
n Product process
n Key facility
n Key department
n Business history
n Credit information
n Financial status
n Other specific points
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8. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Audit Service
n Sustainability Audit
ü Benefits:
Meet the growing consumer demand for ethically-made and eco-friendly products, minimize the hazardous impact of
products upon the environment and society, demonstrate compliance to hazardous substances regulations, enhance
risk management and brand protection, identify and realize sustainable cost savings across the supply chain.
ü Description:
Corporate Sustainability is a business approach that creates long-term shareholder value, improves performance by
removing waste and manages risk. It considers the interrelationship of economic, environmental and social issues. For
example, a product using hazardous chemicals creates liability and social issues across the supply chain. This could
include workers who may become ill at manufacturing sites or distribution enters, and consumers who may have
adverse reactions to the product. Water supplies and soil may become contaminated from improper disposal of
products and substances, creating negative long-term environmental affects. Economically, what initially appeared to
be an inexpensive substance in a product is now a far more costly issue generating potential risk and liability. For
consumer products, key sustainability issues include chemical management, carbon offset, eco-friendly packaging and
environmental concerns such as energy usage, waste disposal, and recycle as, we can help you assess
your supplier and integrate these key areas into a customized sustainability program.
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9. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Inspection Service
n Pre-production Inspection
ü Benefits:
This service allows an early prevention of defective materials / components / accessories /
finished products and immediate corrections
ü Description:
At the beginning of the production process, we do a visual check on the quality of components, materials,
accessories, semi-finished and finished products against client specifications and/or reference samples, to predict
any possible problems and make recommendations, and so as to verify that your product specifications are being
met early.
ü Key check points:
n Factory’s production lines & capability
n Factory’s facilities & equipment
n Raw materials, main components and accessories
n Semi-finished products
n Some finished products
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10. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Inspection Service
n During Production Inspection
ü Benefits:
This service ensures that the quality of products is maintained throughout the production phase, to further pinpoint
problems that need earlier correction before completion of the whole consignment.
ü Description:
When at least 20% - 30% of goods have been completed, we do a visual check on the quality of semi-finished and
finished products against client specifications and/or reference samples.
ü Key check points:
n The production status during the manufacturing process
n The semi-finished and finished products at random
n The production lines & capability
n The package details and packing material
n Make recommendations
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11. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Inspection Service
n Pre-shipment Inspection
ü Benefits:
This service ensures finished products are in accordance with specifications
ü Description:
A Pre-shipment Inspection is basically an acceptance sampling inspection performed when goods are 100%
completed, packed and ready for shipment. Our inspectors randomly select samples from finished goods,
according to an inspection level requested in accordance with international statistical standards known as MIL-
STD-105E (ISO2859-1) .
ü Key check points:
n Quantity available
n Style & color
n Workmanship (general appearance)
n Functions & safety
n Size specification, if required
n Package details
n Shipping mark
CONFIDENCE. DELIVERED
12. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Inspection Service
n Sorting Inspection
ü Benefits:
This service ensures each piece of finished products meets specified quality requirements .
ü Description:
When goods are finished, 100% Inspection can be carried out before packaging or after packaging according to
your request. Our inspectors check piece by piece for all conditions like general appearance, workmanship,
functions, safety and other points required by clients, sorting out all defectives and finally sealing goods which
pass inspection with stickers.
CONFIDENCE. DELIVERED
13. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Inspection Service
n Loading Supervision
ü Benefits:
This service ensures containers are in good condition and secured with seals after loading, to reduce a high risk of
product substitution.
ü Description:
When loading, our inspectors arrive at factories, warehouses or loading places to check product information,
quantity and packaging; supervise the whole loading process and help the manufacturer finish loading under
correct and clear working clauses and working processes.
ü Key check points:
n Record the weather/ arrival time of container/ container No./ truck No.
n Check the inner & outer condition of container to see if there is any damage/ wetness/ perforation / peculiar
smell
n Check the quantity of goods loaded and record the condition of outer packaging (master cartons/ pallets)
n Randomly select and open some cartons to verify that the goods meet the customer’s specifications
n Supervise the whole loading process
n Seal the container with the customs’ seal
n Record the seal Nos. and departure time of container
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14. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Inspection Service
n Sample Collection
ü Benefits:
The service ensures that product samples taken from the production line randomly and is not prepared by
supplier intentionally for testing or pre-shipment sample review.
ü Description:
On clients’ request, select product samples at a factory during inspection or other sampling location without
inspection by our inspectors. Those selected product samples will be forwarding to a client, or to laboratory
appointed by the client for testing.
CONFIDENCE. DELIVERED
15. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Customer Value Added Service
n Specification Preparation
ü Benefit
The technical product specification would let all the parties involved in the production and inspection to
better know the products’ requirement. It is helpful for the factory to improve the product quality and
efficiency, to save the communication time and avoid any misunderstanding as well.
ü Description
Preparation of comprehensive specifications for component and product ensures the client’s criteria for
performance and workmanship would let all the parties involved in the production and inspection to
better know the products’ requirement. Fidelity Inspection Service help clients to prepare the product
specification based on approval samples. The service will save the clients’ resources and reduce
manpower cost.
ü Key Check Points
n The product size specification
n The style and color specification
n The test criteria
n The packing specification
CONFIDENCE. DELIVERED
16. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Customer Value Added Service
n Factory Accompanied Visit Service
As part of our extensive support package, we can set up meetings, organise internal flights and car
hire.We can arrange hotel accommodation, all at prices that are much lower than online booking.
Use our highly experienced staff to assist you whilst in China
What’s in it for you?
You understand what happens at any meeting. Successful outcomes rely on the ability of both sides to
fully understand each other. This not only applies to language but also business culture. You have
continuity – your interpreter is a “business partner”
What we do
Our bilingual staff with technical background accompany clients on business visits in China.
We offer more than just interpreting. Our staff are trained in International Business and will help with
negotiation and ensure that you fully understand what is happening throughout any meeting.This is
further reinforced by a comprehensive debrief and written report.
Will you risk your business success with an untried, casual interpreter?
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17. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Customer Value Added Service
n Lab Test Coordination
ü Benefits:
Based on our expertise for the product and network of test lab, we will help you to find low price
but reliable testing lab.
ü Description:
We can pick up some samples randomly from production and send them in our partner third-
party laboratories.
ü Key check points:
n Different Lab price negotiation
n Test sample picking up
n Test standard recommendation
CONFIDENCE. DELIVERED
18. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Customer Value Added Service
n Sample Evaluation
Send samples to our office for evaluation before mass production against to your
specification.
It will save the express cost and time of turnaround for you. After evaluation, we
will issue report and photos for your reference, and also will provide our suggestion
for sample and production.
CONFIDENCE. DELIVERED
19. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Supplier Development Service
n Auditing
ü Benefits:
Find your supplier ‘s gap to your specific criteria and help your supplier
continuing improvement.
ü Description:
Fidelity Inspection help your suppliers to find the gap to your benchmark through the
adoption of corrective action , preventive action . The auditing service
collaboratively with suppliers to find their shortcoming improve or expand
their capabilities.
ü Key check points:
n ISO 9001-2008 n Process Audit
n TS16949 n In-process Inspection
n SA8000 n APQP
n ISO13458&GMP n Corrective Action
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20. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Supplier Development Service
n Quality Training
ü Benefits:
In order for the client to adequately assess and aid suppliers in improving quality.
ü Description:
Education and training is the most common approach to supplier development and improvement.
A purchaser may provide training in statistical process control, quality improvement techniques,
just-in-time delivery or any other crucial performance area
ü Key check points:
n Quality Management Systems n PFMEA/ Control Plan/ MSA
n PPAP process n SPC-Basic
n APQP n Inspection Plans
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21. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Supplier Development Service
n Social Compliance Improvement Program
ü Benefits:
Help your supplier to meet the brand’s social compliance benchmark.
ü Description:
Fidelity Inspection helps your suppliers come to understand a brand’s Code standards and
expectations proactively, before a potentially costly audit cycle begins. Fidelity Inspection will
translates the Code into concrete benchmarks, common obstacles to compliance, how to self-
assess and address gaps for a successful business partnership
ü Key check points:
n Workplace health& safety
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22. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Supplier Development Service
n Continuous Quality Improvement Program
ü Benefits:
Enables benchmarking of supplier’s performance, Identifies potential quality issues before they
impact the customer, Drives supplier’s agility and ability to provide leading edge products &
services.
ü Description:
This program is applied to the suppliers with a goal of developing the supplier’s overall
performance to the point where a supplier clearly understands the client’s direction and drives
their own improvements to align with the client’s technology, cost, delivery and quality of products
ü Key check points:
n Key Process Analysis
n 5S approach to workplace
n Total Productive Maintenance
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23. Website: www.fidelityinspection.com Email: sales@fidelityinspection.com
Why Fidelity Inspection Service
n Deep Industry Knowledge and Specialized Expertise
ü With deep industry knowledge and specialized expertise in quality control, we provide the quality control
services that you can trust.
n Competitive Price
ü We offer the most competitive prices in the industry. Inspection price starts at USD180.00 per man-day
and discount may also be offered based on promised business volume.
n Highly Flexible Scheduling
ü Generally, an inspection can be scheduled on a two day’s notice, unlike 5 days required by other
companies.
n Smooth and Quick Communication
ü We can be reached "24 hours a day, 7 days a week". All reports will be issued within 24 hours after the job
is done. All questions will be answered promptly and all comments will be heard!
n Serve with Integrity and quality
ü Integrity is highly valued at Fidelity Inspection and all employees are required to be honest and fair in all
business activities and are held responsible for the quality of their work.
CONFIDENCE. DELIVERED