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Startup & Venture Lessons

                  Jay Jamison
       Venture Partners, BlueRun Ventures
jjamison@brv.com | @jay_jamison | jayjamison.com



                        CONFIDENTIAL
Agenda


 Introduction


 Top 10 Lessons


 Q&A


                  CONFIDENTIAL
Introduction
   Employee                       Founder




               Investor




                   CONFIDENTIAL             3
About BlueRun Ventures

• Over $1.0B under management
• Investing out of Fund IV ($240M)
• Focus: Mobile & consumer internet
• Seed & Series A




                          CONFIDENTIAL   4
Stuff that surprised me

• Having nearly 10 years at MSFT didn’t matter at all.


• Having an MBA from Wharton mattered even less.


• Both were seen as basically negatives.


• But, several of the skills from both really helped.




                            CONFIDENTIAL                 5
Top 10 Startup Lessons
1. Today’s Golden Age For Founders & Its Double-Edge Sword.
2. What’s #1: Markets, Team, or Product?
3. Picking Co-Founders & How to Split the Baby.
4. The “Whatever Works” Principle
5. Getting used to “No,” and Being a Meat Eater
6. Hire Slow, Fire Fast
7. Distribution is Really Hard & Really Important
8. If You Stop Loving It, Make a Change.
9. Values and Value Add
10. Pitching & Fund-Raising
11. My go-to resources

                                CONFIDENTIAL                  6
Lesson 1:
It’s a Golden Age for Entrepreneurs….
   Cheaper than ever to start a company.


   Better resources
   • Incubators: Y-Combinator, 500Startups, …
   • Resources: Startup Digest, Lean Startup, TC, VB


   Technology is easier to learn, access, &c.
   • Codecademy
   • RoR
   • AWS

                             CONFIDENTIAL
… And Investors Understand This.

   I see lots of great companies that are:
   • Capital efficient
   • High velocity in coding and releasing
   • Product in market with traction
   • Clear customer insight on what works
   • Battle-tested founding teams
   • Clear, concrete ask on what $$$ they need



                          CONFIDENTIAL
Implication

  While we’re in a Golden Age for
 Entrepreneurs, it is raising the bar
     for most very early stage
           companies…

   You need to prove more on very
little money, because so many other
     start-ups are already doing so.


                 CONFIDENTIAL
Lesson 2:
What’s #1: Markets, Team, or Product?

      Which is most important?

A.Market
B.Product
C.Team


                    CONFIDENTIAL
Which is most important?

A.Market
B.Product
C.Team


              CONFIDENTIAL
Analysis

• 75 pitches / quarter
                                         Market

• 0-2 get to term sheet                   Team

• Score each                             Traction


• Multiple regression                    Product



                          CONFIDENTIAL              12
How I think about Markets
Choose Any 4 Companies, Stack Rank Vision


                         • World’s largest store


                         • Redefine social


                         • Organize & access information


                         • Reinvent money


  Your Company           • ????



                           CONFIDENTIAL
How I think about Markets
Choose Any 4 Companies, Stack Rank Vision


                        • World’s largest store


                        • Redefine social


                        • Organize & access information


                        • Reinvent money


                        • Teach English to children everywhere



                           CONFIDENTIAL
Lesson 3:
Picking Co-Founders & Equity Split
What a tech founder needs in a business co-founder…
• Someone who sells what you build
• Someone who can do all the important stuff that’s not coding
• Leadership and vision
• Potentially you can raise money, while you code.


What a business co-founder needs in a tech co-founder…
• Someone who writes code and gets technical stuff done, and who ideally understands
  how to hire and expand the technical team over time.
• Technical chops, CS/EE degree
• Nice to have: a track record building stuff
• Very nice to have: Ideas on how to hire devs




                                         CONFIDENTIAL                            15
Finding a Technical Co-Founder

More important than fund-raising


Requires almost the same skills
• Pitching and salesmanship
• Capacity to speak enough geek
• Resourcefulness




                          CONFIDENTIAL   16
Default founder split: equal




                            33%    33%
50% 50%
                                 33%




                  CONFIDENTIAL           17
Lesson 4:
  The Whatever Works Principle
You never get a second chance to         If you’re not embarrassed with your
 make a first impression. – Anon.      first launch, you’re waiting too long. –
                                                     Reid Hoffman
          Lean Startup
Revenue from Day 1                            Never stealth!
 Building for Scale            Scrum
                                              Everything Inhouse
    Offshore
                              Minimum Viable Product
    StealthCo                                      HTML5

     Native Apps                       Customer Development

                                    CONFIDENTIAL                                  18
Whatever Works
You never get a second chance to
 make a first impression. – Anon.       If you’re not embarrassed with your
                    My Advice &      Learning: you’re waiting too long. –
                                      first launch,
                                                    Reid Hoffman
  • Absorb all this stuff
         Lean Startup
  • Listen to people you trust
Revenue from Day 1                            Never stealth!
  • Use what works
 Building for Scale for you
                         Scrum
                                   Everything Inhouse
  • The key is work fast & economically
    Offshore
                              Minimum Viable Product
    StealthCo                                      HTML5

     Native Apps                       Customer Development

                                    CONFIDENTIAL                              19
Lesson 5:
Get Used to No
As Founder: Heard “No” a lot, especially fund-raising
• At least 150 times
• From 5 different countries


As an Investor: I say “No” a lot, especially to fund-raisers
• Probably 1%




                            CONFIDENTIAL                       20
What’s weird about this…

• These numbers are probably about average


• Generally “No” coming from smart, polite person
(Not always the case, so be careful)


• Under 10% of founders really follow-up and stay after it


• Lesson: build a plan to deal with “No”…


                           CONFIDENTIAL                      21
Be A Meat-Eater

• Speed


• Swagger & optimism


• Persistence


• Follow-through


• Showcase progress
                       CONFIDENTIAL   22
Lesson 6:
Hire Slow, Fire Fast

Hire Slow                Fire Fast
• Wait for real pain     • When perf lags, speak up
• Everyone interviews    • Set clear expectations
• Share feedback         • Set a crisp timeline
• Do reference checks    • Fire
• Dinner w/ SO           • Ensure lawyer is in loop




                        CONFIDENTIAL                  23
Lesson 7:
Distribution, distribution, distribution

  This is by far the weakest part of
   your business at this point


  And, it is also one of the most
   important…



                   CONFIDENTIAL
Love It or Leave It




         CONFIDENTIAL   25
Lesson 9
Values & Value-Add
Values are key from day 1
• Set them & talk about them constantly.
• No “right” way to do this, but doing it is important


Value-Add is also a key from day 1
• If someone stops pulling their weight, deal with it




                             CONFIDENTIAL                26
Lesson 10
Thoughts on Fund-Raising




               CONFIDENTIAL
Logistics : Pre-Meeting


 • Arrive 15 minutes early every time
 • Have back-ups (2nd PC, Dongles, USBs)
 • Treat everyone you meet politely
 • Setup & preflight ppt & demo before meeting starts
 • Bring ideally 2-3 people


           Remember: You are SELLING


                          CONFIDENTIAL
Logistics: During Meeting



• Give everyone who attends a role


• Script which person handles which slide(s)


• Assign a scribe, every time



                   CONFIDENTIAL
Logistics: Q&A During Meeting

Often badly managed, and very important
Answer questions directly
Script answers on the obvious questions
   – How much are you raising?
   – How long does this last?
   – What beachhead markets do you think are most promising?
   – What holes exist in your team?
   – Why won’t Google, Facebook, Twitter, or someone else eat your
     lunch?
   – What makes you the right team to do this?




                             CONFIDENTIAL
Logistics: Post Meeting


• Scribe: Write down all new QA for FAQ


• Follow-up in email that day w/ thanks, etc.


• Do what you need to handle rejection


• Keep positive & keep in touch

                       CONFIDENTIAL
Go To Resources

• TechCrunch, VentureBeat, TechMeme, etc.
• JoelonSoftware
• http://www.startuplessonslearned.com/
• Startup digest
• Netflix on Culture
• Compstudy.com
• Igor International Naming Guide
• Paul Graham’s blog.




                                    CONFIDENTIAL   32
Thanks!

   CONFIDENTIAL   33

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Presentation at Wharton West

  • 1. Startup & Venture Lessons Jay Jamison Venture Partners, BlueRun Ventures jjamison@brv.com | @jay_jamison | jayjamison.com CONFIDENTIAL
  • 2. Agenda Introduction Top 10 Lessons Q&A CONFIDENTIAL
  • 3. Introduction Employee Founder Investor CONFIDENTIAL 3
  • 4. About BlueRun Ventures • Over $1.0B under management • Investing out of Fund IV ($240M) • Focus: Mobile & consumer internet • Seed & Series A CONFIDENTIAL 4
  • 5. Stuff that surprised me • Having nearly 10 years at MSFT didn’t matter at all. • Having an MBA from Wharton mattered even less. • Both were seen as basically negatives. • But, several of the skills from both really helped. CONFIDENTIAL 5
  • 6. Top 10 Startup Lessons 1. Today’s Golden Age For Founders & Its Double-Edge Sword. 2. What’s #1: Markets, Team, or Product? 3. Picking Co-Founders & How to Split the Baby. 4. The “Whatever Works” Principle 5. Getting used to “No,” and Being a Meat Eater 6. Hire Slow, Fire Fast 7. Distribution is Really Hard & Really Important 8. If You Stop Loving It, Make a Change. 9. Values and Value Add 10. Pitching & Fund-Raising 11. My go-to resources CONFIDENTIAL 6
  • 7. Lesson 1: It’s a Golden Age for Entrepreneurs…. Cheaper than ever to start a company. Better resources • Incubators: Y-Combinator, 500Startups, … • Resources: Startup Digest, Lean Startup, TC, VB Technology is easier to learn, access, &c. • Codecademy • RoR • AWS CONFIDENTIAL
  • 8. … And Investors Understand This. I see lots of great companies that are: • Capital efficient • High velocity in coding and releasing • Product in market with traction • Clear customer insight on what works • Battle-tested founding teams • Clear, concrete ask on what $$$ they need CONFIDENTIAL
  • 9. Implication While we’re in a Golden Age for Entrepreneurs, it is raising the bar for most very early stage companies… You need to prove more on very little money, because so many other start-ups are already doing so. CONFIDENTIAL
  • 10. Lesson 2: What’s #1: Markets, Team, or Product? Which is most important? A.Market B.Product C.Team CONFIDENTIAL
  • 11. Which is most important? A.Market B.Product C.Team CONFIDENTIAL
  • 12. Analysis • 75 pitches / quarter Market • 0-2 get to term sheet Team • Score each Traction • Multiple regression Product CONFIDENTIAL 12
  • 13. How I think about Markets Choose Any 4 Companies, Stack Rank Vision • World’s largest store • Redefine social • Organize & access information • Reinvent money Your Company • ???? CONFIDENTIAL
  • 14. How I think about Markets Choose Any 4 Companies, Stack Rank Vision • World’s largest store • Redefine social • Organize & access information • Reinvent money • Teach English to children everywhere CONFIDENTIAL
  • 15. Lesson 3: Picking Co-Founders & Equity Split What a tech founder needs in a business co-founder… • Someone who sells what you build • Someone who can do all the important stuff that’s not coding • Leadership and vision • Potentially you can raise money, while you code. What a business co-founder needs in a tech co-founder… • Someone who writes code and gets technical stuff done, and who ideally understands how to hire and expand the technical team over time. • Technical chops, CS/EE degree • Nice to have: a track record building stuff • Very nice to have: Ideas on how to hire devs CONFIDENTIAL 15
  • 16. Finding a Technical Co-Founder More important than fund-raising Requires almost the same skills • Pitching and salesmanship • Capacity to speak enough geek • Resourcefulness CONFIDENTIAL 16
  • 17. Default founder split: equal 33% 33% 50% 50% 33% CONFIDENTIAL 17
  • 18. Lesson 4: The Whatever Works Principle You never get a second chance to If you’re not embarrassed with your make a first impression. – Anon. first launch, you’re waiting too long. – Reid Hoffman Lean Startup Revenue from Day 1 Never stealth! Building for Scale Scrum Everything Inhouse Offshore Minimum Viable Product StealthCo HTML5 Native Apps Customer Development CONFIDENTIAL 18
  • 19. Whatever Works You never get a second chance to make a first impression. – Anon. If you’re not embarrassed with your My Advice & Learning: you’re waiting too long. – first launch, Reid Hoffman • Absorb all this stuff Lean Startup • Listen to people you trust Revenue from Day 1 Never stealth! • Use what works Building for Scale for you Scrum Everything Inhouse • The key is work fast & economically Offshore Minimum Viable Product StealthCo HTML5 Native Apps Customer Development CONFIDENTIAL 19
  • 20. Lesson 5: Get Used to No As Founder: Heard “No” a lot, especially fund-raising • At least 150 times • From 5 different countries As an Investor: I say “No” a lot, especially to fund-raisers • Probably 1% CONFIDENTIAL 20
  • 21. What’s weird about this… • These numbers are probably about average • Generally “No” coming from smart, polite person (Not always the case, so be careful) • Under 10% of founders really follow-up and stay after it • Lesson: build a plan to deal with “No”… CONFIDENTIAL 21
  • 22. Be A Meat-Eater • Speed • Swagger & optimism • Persistence • Follow-through • Showcase progress CONFIDENTIAL 22
  • 23. Lesson 6: Hire Slow, Fire Fast Hire Slow Fire Fast • Wait for real pain • When perf lags, speak up • Everyone interviews • Set clear expectations • Share feedback • Set a crisp timeline • Do reference checks • Fire • Dinner w/ SO • Ensure lawyer is in loop CONFIDENTIAL 23
  • 24. Lesson 7: Distribution, distribution, distribution This is by far the weakest part of your business at this point And, it is also one of the most important… CONFIDENTIAL
  • 25. Love It or Leave It CONFIDENTIAL 25
  • 26. Lesson 9 Values & Value-Add Values are key from day 1 • Set them & talk about them constantly. • No “right” way to do this, but doing it is important Value-Add is also a key from day 1 • If someone stops pulling their weight, deal with it CONFIDENTIAL 26
  • 27. Lesson 10 Thoughts on Fund-Raising CONFIDENTIAL
  • 28. Logistics : Pre-Meeting • Arrive 15 minutes early every time • Have back-ups (2nd PC, Dongles, USBs) • Treat everyone you meet politely • Setup & preflight ppt & demo before meeting starts • Bring ideally 2-3 people Remember: You are SELLING CONFIDENTIAL
  • 29. Logistics: During Meeting • Give everyone who attends a role • Script which person handles which slide(s) • Assign a scribe, every time CONFIDENTIAL
  • 30. Logistics: Q&A During Meeting Often badly managed, and very important Answer questions directly Script answers on the obvious questions – How much are you raising? – How long does this last? – What beachhead markets do you think are most promising? – What holes exist in your team? – Why won’t Google, Facebook, Twitter, or someone else eat your lunch? – What makes you the right team to do this? CONFIDENTIAL
  • 31. Logistics: Post Meeting • Scribe: Write down all new QA for FAQ • Follow-up in email that day w/ thanks, etc. • Do what you need to handle rejection • Keep positive & keep in touch CONFIDENTIAL
  • 32. Go To Resources • TechCrunch, VentureBeat, TechMeme, etc. • JoelonSoftware • http://www.startuplessonslearned.com/ • Startup digest • Netflix on Culture • Compstudy.com • Igor International Naming Guide • Paul Graham’s blog. CONFIDENTIAL 32
  • 33. Thanks! CONFIDENTIAL 33