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© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
TRANSFORMATION DAY KEYNOTE
Mark Schwartz
Director Enterprise Strategy
August 2018
TRANSFORMATION DAY AGENDA
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
ENTERPRISES FACE
A CHANGING ENVIRONMENT
?
H i g h c u s t o m e r
e x p e c t a t i o n s , f i c k l e n e s s
L o w b a r r i e r s
t o e n t r y
C o n s t a n t , r a p i d c h a n g e
a n d u n c e r t a i n t y
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
WHAT ENTERPRISESWHAT ENTERPRISES
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
ENTERPRISES HAVE
EXISTING ADVANTAGES
D e e p
k n o w l e d g e
o f t h e i r
m a r k e t s
S k i l l e d a n d
c o m m i t t e d
e m p l o y e e s
F i n a n c i a l
a n d o t h e r
r e s o u r c e s
C u s t o m e r
b a s e a n d
b r a n d e q u i t y
O p e r a t i o n a l
p r o c e s s e s ,
c o m p l i a n c e
c e r t i f i c a t i o n s
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
ALL SUCCESSFUL ENTERPRISES HAVE
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
THE ENTERPRISE CHALLENGE:
WHILE MAKING THE MOST OF YOUR STRENGTHS
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
EXISTING
INFRASTRUCTURE
ESTABLISHED
PROCESSES
CULTURAL
RESISTANCE
BUT…..CHANGE IS HARD
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
WITH AN EMBEDDED TECHNOLOGY CHALLENGE
TO TRANSFORM
T H E E N T E R P R I S E N E E D S T O …
1
GAIN TECHNICAL
FLEXIBILITY
AND SPEED
TO TRANSFORM
T H E E N T E R P R I S E N E E D S T O …
2
CREATE AN ENVIRONMENT
OF INNOVATION
TO TRANSFORM
T H E E N T E R P R I S E N E E D S T O …
3
ENSURE SECURITY
AND COMPLIANCE
BUILDING AGILITY TO RESPOND TO OPPORTUNITIES
+ REMOVING BARRIERS TO INNOVATION
+ A SECURE ENVIRONMENT
TRANSFORMATION
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
U.S. CITIZENSHIP AND IMMIGRATION SERVICES
Component of t he Depart ment of H omeland Securi t y
16,654 employees
Annual budget of $3.219 bi lli on
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
U.S. CITIZENSHIP AND IMMIGRATION SERVICES
Component of t he Depart ment of H omeland Securi t y
16,654 employees
Annual budget of $3.219 bi lli on
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
U.S. CITIZENSHIP AND IMMIGRATION SERVICES
Component of t he Depart ment of H omeland Securi t y
16,654 employees
Annual budget of $3.219 bi lli on
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
U.S. CITIZENSHIP AND IMMIGRATION SERVICES
Component of t he Depart ment of H omeland Securi t y
16,654 employees
Annual budget of $3.219 bi lli on
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
NOW AT AMAZON,
THE BIGGEST DIFFERENCE IS
FOCUS AND SPEED
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
"We've had three big
ideas at Amazon: Put
the customer first.
Invent. And be patient."
—Jeff Bezos
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
C u s t o m e r O b s e s s i o n
O w n e r s h i p
I n v e n t a n d S i m p l i f y
A r e R i g h t , A L o t
H i r e a n d D e v e l o p t h e B e s t
I n s i s t o n t h e H i g h e s t S t a n d a r d s
T h i n k B i g
B i a s f o r A c t i o n
F r u g a l i t y
L e a r n a n d B e C u r i o u s
E a r n T r u s t o f O t h e r s
D i v e D e e p
H a v e B a c k b o n e ;
D i s a g r e e a n d C o m m i t
D e l i v e r R e s u l t s
AMAZON
LEADERSHIP PRINCIPLES
C u s t o m e r O b s e s s i o n B i a s f o r A c t i o n
D i s a g r e e a n d C o m m i t
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
21 3
C u s t o m e r O b s e s s i o n B i a s f o r A c t i o n D i s a g r e e a n d C o m m i t
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Cu stomer O bsessi on
B i a s f o r A c t i o n D i s a g r e e a n d C o m m i t
21 3
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
C u s t o m e r O b s e s s i o n
B i as for Acti on
21
D i s a g r e e a n d C o m m i t
3
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
B i a s f o r A c t i o n
D i sag ree and Commi t
2 3
C u s t o m e r O b s e s s i o n
1
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
B i a s f o r A c t i o n
21
C u s t o m e r O b s e s s i o n D i s a g r e e a n d C o m m i t
3
THESE PRINCIPLES SUPPORT AMAZON’S
IT’S NOT JUST AMAZON…
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
COMPANIES OF
ALL KINDS ARE
TRANSFORMING
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
COMPANIES OF
ALL KINDS ARE
TRANSFORMING
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
COMPANIES OF
ALL KINDS ARE
TRANSFORMING
© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
TRANSFORMATION DAY
BOLD
DON’T OVERANALYZE IT
JUST GET GOING.

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Keynote: What Transformation Really Means for the Enterprise- Transformation Day Philadelphia 2018

  • 1. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.© 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. TRANSFORMATION DAY KEYNOTE Mark Schwartz Director Enterprise Strategy August 2018
  • 3. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. ENTERPRISES FACE A CHANGING ENVIRONMENT ? H i g h c u s t o m e r e x p e c t a t i o n s , f i c k l e n e s s L o w b a r r i e r s t o e n t r y C o n s t a n t , r a p i d c h a n g e a n d u n c e r t a i n t y
  • 4. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. WHAT ENTERPRISESWHAT ENTERPRISES
  • 5. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. ENTERPRISES HAVE EXISTING ADVANTAGES D e e p k n o w l e d g e o f t h e i r m a r k e t s S k i l l e d a n d c o m m i t t e d e m p l o y e e s F i n a n c i a l a n d o t h e r r e s o u r c e s C u s t o m e r b a s e a n d b r a n d e q u i t y O p e r a t i o n a l p r o c e s s e s , c o m p l i a n c e c e r t i f i c a t i o n s
  • 6. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. ALL SUCCESSFUL ENTERPRISES HAVE
  • 7. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. THE ENTERPRISE CHALLENGE: WHILE MAKING THE MOST OF YOUR STRENGTHS
  • 8. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. EXISTING INFRASTRUCTURE ESTABLISHED PROCESSES CULTURAL RESISTANCE BUT…..CHANGE IS HARD
  • 9. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. WITH AN EMBEDDED TECHNOLOGY CHALLENGE
  • 10. TO TRANSFORM T H E E N T E R P R I S E N E E D S T O … 1 GAIN TECHNICAL FLEXIBILITY AND SPEED
  • 11. TO TRANSFORM T H E E N T E R P R I S E N E E D S T O … 2 CREATE AN ENVIRONMENT OF INNOVATION
  • 12. TO TRANSFORM T H E E N T E R P R I S E N E E D S T O … 3 ENSURE SECURITY AND COMPLIANCE
  • 13. BUILDING AGILITY TO RESPOND TO OPPORTUNITIES + REMOVING BARRIERS TO INNOVATION + A SECURE ENVIRONMENT TRANSFORMATION
  • 14. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. U.S. CITIZENSHIP AND IMMIGRATION SERVICES Component of t he Depart ment of H omeland Securi t y 16,654 employees Annual budget of $3.219 bi lli on
  • 15. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. U.S. CITIZENSHIP AND IMMIGRATION SERVICES Component of t he Depart ment of H omeland Securi t y 16,654 employees Annual budget of $3.219 bi lli on
  • 16. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. U.S. CITIZENSHIP AND IMMIGRATION SERVICES Component of t he Depart ment of H omeland Securi t y 16,654 employees Annual budget of $3.219 bi lli on
  • 17. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. U.S. CITIZENSHIP AND IMMIGRATION SERVICES Component of t he Depart ment of H omeland Securi t y 16,654 employees Annual budget of $3.219 bi lli on
  • 18. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. NOW AT AMAZON, THE BIGGEST DIFFERENCE IS FOCUS AND SPEED
  • 19. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. "We've had three big ideas at Amazon: Put the customer first. Invent. And be patient." —Jeff Bezos
  • 20. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. C u s t o m e r O b s e s s i o n O w n e r s h i p I n v e n t a n d S i m p l i f y A r e R i g h t , A L o t H i r e a n d D e v e l o p t h e B e s t I n s i s t o n t h e H i g h e s t S t a n d a r d s T h i n k B i g B i a s f o r A c t i o n F r u g a l i t y L e a r n a n d B e C u r i o u s E a r n T r u s t o f O t h e r s D i v e D e e p H a v e B a c k b o n e ; D i s a g r e e a n d C o m m i t D e l i v e r R e s u l t s AMAZON LEADERSHIP PRINCIPLES C u s t o m e r O b s e s s i o n B i a s f o r A c t i o n D i s a g r e e a n d C o m m i t
  • 21. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. 21 3 C u s t o m e r O b s e s s i o n B i a s f o r A c t i o n D i s a g r e e a n d C o m m i t
  • 22. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Cu stomer O bsessi on B i a s f o r A c t i o n D i s a g r e e a n d C o m m i t 21 3
  • 23. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. C u s t o m e r O b s e s s i o n B i as for Acti on 21 D i s a g r e e a n d C o m m i t 3
  • 24. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. B i a s f o r A c t i o n D i sag ree and Commi t 2 3 C u s t o m e r O b s e s s i o n 1
  • 25. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. B i a s f o r A c t i o n 21 C u s t o m e r O b s e s s i o n D i s a g r e e a n d C o m m i t 3 THESE PRINCIPLES SUPPORT AMAZON’S
  • 26. IT’S NOT JUST AMAZON…
  • 27. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. COMPANIES OF ALL KINDS ARE TRANSFORMING
  • 28. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. COMPANIES OF ALL KINDS ARE TRANSFORMING
  • 29. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved. COMPANIES OF ALL KINDS ARE TRANSFORMING
  • 30. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
  • 32. BOLD