This document discusses key performance indicators (KPIs) for pre-sales managers. It provides information on defining KRAs and tasks, identifying measurement methods, and creating KPIs. Common mistakes like having too many KPIs are outlined. The document recommends KPIs be clearly linked to strategy and empower employees. Different types of KPIs are defined such as process, input, output, leading, and lagging. The document promotes a website for additional pre-sales manager KPI materials.