Pramod Kumar is seeking a position in project management, business development, business analysis, or technical operations, preferably in telecom or IT. He has 9+ years of experience in project management, operations, and maintenance. Currently he is a Team Lead at Bluestream Professional Services in Bangalore, where he is responsible for engineering projects, quality management, and people management. He holds a diploma in electronics and communications as well as a bachelor's degree in computer applications.

1. Pramod Kumar VS
Mobile: +91-9980471891 E-Mail: pramod.kumarvs@gmail.com
Seeking assignments in Project Management, Business Development, Business Analysis, and
Techno commercial Operations preferably in the Telecom or IT sector.
PROFESSIONAL SYNOPSIS
 9+ years of qualitative experience in the areas of Project Management, Operations and Maintenance.
Currently work in with Bluestream Professional services, Bangalore as Team Lead-Operations-(Engineering &Project
Management).
 Diploma in Electronics and Communication from Cauvery Polytechnic Gonikoppal S.Coorg, Karnataka.
 Bachelor of Computer applications from Dr C.V. Raman University ,Bilaspur, Chhattisgarh 495113
CORE COMPETENCIES
Project Management
 Mapping client’s requirements and coordinating in developing, implementing and migrating processes in line with
the standard organizational project management tools.
 Creating Request for Quotation for AT&T.
 Creating & implementing workflows and manage process improvements to facilitate structured support in all areas
and issues.
 Interaction with the top management and maintaining the agreed SLA & thereby focusing on maximizing customer
experience while optimizing costs.
 Managing all Engineering, Furnishing & Installation projects/orders from placement to closure.
 Customer/Project/Order Management and Issues resolution, Procurement & Material Management, apart from
Managing customer specific documentation requirements.
 Scheduling, Monitoring and budgeting the projects and analyze the job cost and ensure the projects meets their
planned direct margins.
 Coordinating projects for the set up standards with accountability for strategic utilization & deployment of available
resources to achieve organizational objectives.
 Focusing on the cost reduction, time cycle reduction and improvement of the process variables.
Quality Management
 Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work
processes and thus managing cost-effective operations.
 Setting of quality monitoring tools and methodologies and ensuring adherence to the same.
 Process improvements through Standard Work.
Financial Planning and Analysis/ Platform-Account Management
 Forecasting account’s annual revenue, cost and direct margin.
 Daily analysis on the booking, shipment and backlog trends
 Analyze historical trends and Develop/ enhance dashboards with key business drivers used by senior management
People & Operations Management
 Responsible for Performance review, appraisal and performance ratings.
 Comfortable with people and understanding their needs/problems of the individuals.
 Performing various activities like Performance analysis / Metric analysis /Quality analysis and Job Cost analysis
based on KPI/Metrics.
 Responsible for leading a group of individuals so that they can successfully execute the assigned tasks.
 Involved in hiring process for engineering group over last 5 years.

2.  Responsible for setting and developing account as well individual’s and developmental goals.
Customers Handled:
 AT&T, Legacy SBC, BellSouth
EMPLOYMENT SCAN
Bluestream Professional Services Since Feb’07
Business Unit: Bluestream Professional Services, India Industry: Telecom
Designation: Team Lead-Operations-Engineering & Project Management
Growth Path:
Team Member Feb’07-Jan’10
Subject Matter Expert Jan’10-Jan’11
Team Leader Jan’11-till date
Awards and Recognition:
 Best Team Player award in TE connectivity May-10 & July -11
 Dynamic Leader Award for Jan ’12 TE connectivity.
Responsibilities
 Detail understanding on Transport networks based on SONET/DWDM.
 Developing accurate installation specifications, equipment requirements and location records for BPS’s Customers
and the Installation organization after Requirement Analysis.
 Producing accurate and comprehensive Engineering, Furnish, and Installation (EF&I) site surveys and creating,
reviewing, validating and publishing required Method of Procedures (MOP).
 Resolving customer questions that were related to engineering and equipment installation.
 Well versed with AT&T and BellSouth standards.
 Involved in recruiting the new employees and getting them on board.
 Training the new employees
Previous Experience
Cashlink Global Systems (CGS), Bangalore Jun’06-Jan’07
Business Unit : CGS Industry: ATM
Designation: Service Engineer
Responsibilities
 Configuring and installing the Diebold/NCR ATM machines across the Bangalore/Mysore.
 Resolving issues related to ATM machine either software/hardware.
 Getting new customer’s for AMC’s for their existing ATM machine.
ONSITE EXPERIENCE & TRAININGS
Attended training on:

3.  Visited United States of America (Marietta, Georgia) for a period of 1 month in feb-2011 so as to attend the
training & transition on
 Detail Engineering work for Cisco MSP (15454) to Bangalore.
 Visited United States of America (Marietta, Georgia) for a period of 1 month in October-2011 so as to attend
the training & transition on
 Detail Engineering for Customer Access Support (CAS) & DTA platform to Bangalore.
 Attend the meeting on the financial forecast for FY-12 with business leaders.
 Visited United States of America (Marietta, Georgia) for a period of 1 month in November-2012 so as to
attend migration of system from SAP to Microsoft Navision
 Been part of migration team in switching into the new ERP system.
 Attend the training on Microsoft Navision.
 Visited United States of America (Marietta, Georgia) for a period of 1 month in April-2016 so as to attend
conversion of AT&T system from LOGIC to AT&T VIPS
 Been part of conversion team in switching into the new ERP system and helping with all the obstacles.
 AT&T 106 /TP76400 standards that include customer’s quality and standards.
SCHOLASTICS
 Diploma in Electronics and Communication in 2006
 Bachelor of computer applications in 2013
IT SKILLS
MS Office, MS Project, Adobe Acrobat Writer (Ver.8.0), Microsoft Navision
REPORTING TOOLS
SIIM, Crystal Reports,
PERSONAL PROFILE
Date of Birth : 12th
may 1987.
Address: Flat No.#28, Ground floor, Pawana Nilaya, 11th
cross, kittur chennama road BSK 2nd
stage. Bengaluru
5600070.
Languages Known : English, Hindi, Kannada, Malayalam, Urdu & Coorgi (native language)
Passport details: G2680080 (Stamped with valid USA B1Visa)