The introduction familiarizes readers with the background and rationale of the study, the research problem being investigated, why the study is being conducted, and how target groups will benefit from the results. It includes sub-sections that discuss the background and context of the problem, the specific research problem and objectives, the significance of conducting the study, and the scope and limitations of the research. Providing clear definitions of key terms used in the study also helps clarify the purpose and direction of the research.