The document discusses the HR strategy of Hera Group, a multi-utility company operating in Italy. Hera Group's HR strategy places the individual at the center and aims to make the most of diversity while balancing tradition and innovation. It focuses on developing leadership skills, offering career mobility programs, extensive training through its Corporate University, and engaging interns and students through educational programs. Hera Group has been recognized as a top employer in Italy since 2010.

1. A closer look at HR strategy
of Hera Group
Bologna, August 1st, 2016

2. 22Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Company Insights
The HERA Group is a multi-utility operating in more than 350 Italian
municipalities (mainly in Emilia Romagna, Marche and Triveneto).

3. 33Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Company Insights
Hera provides energy services (gas and electricity), water services (waterworks,
sewerage and purification) and environmental services (waste collection and
disposal) for more than 4 million people.
Source: 2015 FR

4. 44Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Mission and Vision
Our goal is to be the best multi-utility
company in Italy for our customers,
workforce and shareholders.
We can do this by further developing an
original business model capable of
innovation and of forging strong links
with local areas, all the while respecting
the environment.
We encourage environmental and
social responsibility because we
believe the environment is a social and
economic treasure that must be
protected for a sustainable future.

5. 55Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Something more about Us
Top employer
2016
We have been awarded
Top Employer since
2010. We are the only
multiutility company
standing out among 51
Italian firms.
Webranking
by Comprend
Webranking Italy 2015:
Hera Group in fourth
place in online
communications
Potentialpark
Hera in first place for the
website "careers"
category in the
OTaC Research made
by Potential Park.

6. 66Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Personnel Statistics

7. 77Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Personnel Statistics
Our people are crucial in obtaining our business objectives, so engaging and
bringing out the best in them is a priority.
Our HR strategy places the individual at the center, with the aim of making the most of
uniqueness and diversity by finding the right balance between tradition and innovation.

8. 88Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Our Leadership Model
The Model was created
to provide guidelines for
the virtuous behaviour
needed to address the
many challenges of the
constantly evolving
competitive environment,
and describes the key
modes of conduct
required to bring our
mission and our values
to life.

9. 99Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Career Path
We give you the chance to broaden your skill set through professional
mobility, further cultivating your sense of belonging to the group and enriching
your career.

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Training
Training plays a fundamental role for the Group as an indispensable factor for
personal professional growth and development.

11. 1111Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
HerAcademy, our Corporate University
HerAcademy is the
Corporate University of
the Hera Group. Its aims
are to make the most of
the distinctive knowledge
linked to the core
business and to foster
cooperation and the
exchange of knowledge
(including with institutions
and other companies).

12. 1212Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Opportunity for students
Our Group has a local and national
network of relationships with high schools,
universities and Master's programmes.
We offer several opportunities for students:
• Training
• internships (6 months duration)
• Thesis/essay
• placement
• orientation events.
range from topics associated with our core
business (water, energy and the
environment) to those relating to the staff,
market, and innovation and services areas.
Over 200 people served internships
at Hera in 2015.

13. 1313Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Innovative projects for young students
Hera teaches you
a vocation... at
school
Is an innovative project
for disseminating and
developing corporate
technical knowledge in
High School. The project
can include also an
internship in Hera for
some students..
Heraorienta
We organize some
initiative dedicated to
University and Work.
During these events we
present some employee
testimonials and case
study.
Essay
We give to students the
opportunity to write a
thesis that combines
theory with practice.
Some of available topics
are: energy
management, smart grid,
meetering, waste
management cycle,
change management,
research and innovation.

14. 1414Bologna, August 1st, 2016 – A closer look at HR strategy of Hera Group
Engaging people
Our people are crucial in obtaining our business objectives, so engaging and
bringing out the best in them is a priority.