2. Objectives
• Overcome the fear associated with being a
presenter
• 8 steps that will ensure that you can deliver a
quality presentation with confidence,
effectively lead a meeting or provide a
successful training program
• Use questions to help others discover
solutions
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3. Fear of Failure
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7. A Facilitator?
A Facilitator is a person who… leads groups or
individuals to discover ways to accomplish their
goals
A Facilitator is not… the answer person
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10. 5. Characteristics
of the Group
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11. 6. What will you talk about?
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12. Circle of Communication
Content
Non-verbal Verbal
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13. 7. How will you
manage the
audience
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14. What Should You Say?
Verbal Responses
Asking Questions
1. Closed question: Can be answered with one word.
2. Open ended question: Requires more than one word to
answer the question. Many times start with: Who, What,
When, Where, Why and How
3. Statement to encourage responses from the group:
Request the person to elaborate on their response: Explain
how… Give us a situation… Help us understand...
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15. 8. Will you use visual aids
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