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Power to the People:
Human-Centric Local Search Marketing
By Cori Shirk
Join us on Twitter at #Mozinar
Questions or problems? Email community@moz.com
>
#Mozinar @corishirk | Seer Interactive
=
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
Listings &
Users &
Citations &
Ratings &
Links &
Content.
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
“customer
experience”
#Mozinar @corishirk | Seer Interactive
The product of an interaction between an organization
and a customer over the duration of their relationship.
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
Five W’s
#Mozinar @corishirk | Seer Interactive
Who: NAP + Logos
#Mozinar @corishirk | Seer Interactive
What: Categories
#Mozinar @corishirk | Seer Interactive
Where: Lat/Long,
Neighborhood,
Containment Stores
#Mozinar @corishirk | Seer Interactive
When: Store Hours
#Mozinar @corishirk | Seer Interactive
Why: Business Description
#Mozinar @corishirk | Seer Interactive
Who: NAP + Logos
What: Categories
Where: Lat/Long, Neighborhood,
Containment Stores
When: Hours
Why: Business Description
#Mozinar @corishirk | Seer Interactive
Field Lift
URLs 2.16x
Menu 2.12x
Logo 1.99x
Hours 1.84x (2.20x onYelp)
Twitter Handle 1.83x
Facebook Page URL 1.54x
Videos 1.59x
Payment Options 1.58x
Photo Gallery 1.61x
Descriptions 1.45x
Product List 1.11x
http://offers.yext.com/socialpros
#Mozinar @corishirk | Seer Interactive
20% decline in
site traffic
from iPhones
=
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
© Kaleb Fulgham
flickr.com/photos/kalebdf
#Mozinar @corishirk | Seer Interactive
Time invested:
• 1 hour thinking
• 30 minutes researching
• 10 minutes sending email
Return on investment:
• 2 links
• 9 conversions
• $4,500 revenue
© Kaleb Fulgham
flickr.com/photos/kalebdf
#Mozinar @corishirk | Seer Interactive
Average PPC CPL: ~$150
Cost of 9 Leads via PPC: ~$1,350
Revenue Driven from 10 Minute Email: $4,500
© Kaleb Fulgham
flickr.com/photos/kalebdf
#Mozinar @corishirk | Seer Interactive
[city] inurl:discount OR inurl:benefits OR
inurl:membership AND inurl:benefits OR
inurl:employee OR inurl:student
© Kaleb Fulgham
flickr.com/photos/kalebdf
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
Siteliner.com
#Mozinar @corishirk | Seer Interactive
NOT
GREAT
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
Ad #1 Ad #2
#Mozinar @corishirk | Seer Interactive
Quality End-
of-Life Care
Tailored
Pioneer &
Leader in
Hospice Care
#Mozinar @corishirk | Seer Interactive
CTR
Ad Copy Peoria SoCal
Quality End-of-Life Care Tailored 2.13% 0.71%
Pioneer & Leader in Hospice Care 0.78% 1.99%
goo.gl/m8easW
#Mozinar @corishirk | Seer Interactive
survey
How long have you lived in the community you serve?
Where did you attend college or grad school?
What do you like to do in your spare time?
https://www.flickr.com/photos/plings/
#Mozinar @corishirk | Seer Interactive
survey
seer.is/1nuN9VS
https://www.flickr.com/photos/plings/
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
Keyword Research
You can’t ignore them
Reviews:
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
#Mozinar @corishirk | Seer Interactive
Listings &
Users &
Citations &
Ratings &
Links &
Content.
#Mozinar @corishirk | Seer Interactive
=
Thanks!
#Mozinar @corishirk | Seer Interactive
Email: coris@seerinteractive.com
Twitter: @corishirk
Website: www.seerinteractive.com
Find this recorded #Mozinar and slide deck at http://moz.com/webinars very soon!

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Power to the People: Human-Centric Local Search Marketing