This document provides a summary of Poushali Mukherjee's professional experience and qualifications. She has over 8 years of experience developing and managing applications using technologies like C#, ASP.Net, JavaScript, and SharePoint. Currently she works as a Senior Support Analyst at Ericsson Global Services India, where she has led projects to develop applications like a global search tool and a performance management system. She holds an MCTS certification in .Net and a Bachelor's degree in computer science and engineering.

1. Poushali Mukherjee
Microsoft Certified Technical Specialist (MCTS) in .Net 3.5 Web Applications
Mobile: +91-9007649148
E-Mail: poush_mukh10@yahoo.com
Seeking a professionally challenging position as a Team/Tech Lead with an organization that recognizes and values individual
contribution to implement the skills being acquired, thereby contributing to the progress of the firm and thus grow personally.
PROFILE:
A versatile professional engineer with 8+ Years of rich experience in Team Leading, Application Development, Enhancement
and Production Support. Possess strong analytical and debugging skills and expertise in technologies like SharePoint 2010,
C#, ASP.Net, HTML, JavaScript. Currently associated with Ericsson Global Services India Pvt. Ltd. as a Senior Support
Analyst and engaged in developing and administering various Applications using SharePoint 2010.
SUMMARY OF PROFESSIONAL EXPERIENCE:
Ericsson Global Services India Pvt. Ltd., Dec ’11 – Till date
Infosys Technologies Ltd., Jun ’08 – Dec ’11
SCHOLASTICS:
2008 B.Tech (Computer Science and Engineering) from St. Thomas’ College of Engineering and Technology, West
Bengal University of technology, Kolkata with DGPA of 8.99
2004 12th
from South Point High School, Kolkata (W.B.H.S.E.) with 78 % aggregate marks
2002 10th
from South Point High School, Kolkata (W.B.S.E.) with 82 % aggregate marks
TECHNICAL PROFICIENCY:
Programming Language: C#, ASP.net, HTML, JavaScript
Technologies : SharePoint 2010, MOSS 2007, SharePoint 2013
Database: SQL Server 2008/ 2012, MS Access 2013
Tools Used: BMC Remedy, Team Foundation Server 2013, Findwise I3, Sitrion Social Sites
PROFESSIONAL EXPERIENCE:
Ericsson Global Services India Pvt. LTD. Dec 2011-Till date
Senior Support Analyst 3rd
Level Operations
PROJECTS:
Global Search Tool – Search engine for Ericsson
This is a search tool developed based on Elastic Search using the Findwise I3 tool to index and process contents in Elastic
Search. Contents from various sources were indexed and made searchable via this application.
Application Features:
 Single point search engine used by the company and all stakeholders.
 Content from various internal applications have been indexed in this application.
 Contents were indexed and processed for ensuring fast and effective search.
Technology:
ASP.Net 4.5, Findwise I3, Mongo DB, Groovy Scripts
Accountabilities:
 Worked as the Scrum Master for this project to ensure that Agile Methodology is followed and project moves in a smooth
phase.
 Worked in retrieving contents from couple of SharePoint Sources and getting indexed in Elastic Search.
 Worked on processing the contents using Groovy Script.
Sourcing Performance Management – Worked as Application Lead

2. This is an umbrella application to manage the Performance Management Need for Sourcing. This is a data entry application built
using Access Web App which is a new type of database that power users build in Access (Available in current Microsoft BI
environment) and then use and share with others as a SharePoint app in a web browser.
Application Features:
 This is a data entry application.
 There is a SharePoint team site created for each region containing an Access App and a Document library.
 The sourcing team of each region uploads the Saving Claims documents for each region in the Document Library.
 These savings claim documents are listed and can be modified by the Sourcing Team via the Access App.
Technology:
SharePoint 2013 SP1, MS Access 2013, SQL Server 2012 SP2
Accountabilities:
 Worked as the Technical Project Manager for this Application starting from Project Initiation phase.
 Was part of the Project Handover from Application Development Team.
 Ensured smooth transition of the Project onboarding.
MyNet Application Development & Maintenance – A Professional Networking Site within Ericsson
MyNet is a collaborative business networking site used in Ericsson. MyNet can be used to search for people with certain skills,
share information, ask questions, and general networking. MyNet is developed by customizing My Site template of SharePoint
2010 and using Social Sites Web part provided by Sitrion.
Application Features:
 This is a collaborative business networking site.
 People can search their colleagues and add colleagues.
 There are groups called communities in the application where people can interact on a topic.
 It has got enhanced features of sharing you tube videos with colleagues.
 It has a functionality of identifying Experts on each topic
 Users can upload their information and picture in the application.
Technology:
SharePoint 2010, C#, Sitrion Social Sites version 4.5, SQL Server 2012
Accountabilities:
 Working as the Application Lead for this application.
 Building the SharePoint Farm as a SharePoint Administrator and creating the Web Applications and the Site
collections.
 Configuring various Service Applications viz. User Profile Service Application and MMS.
 Creating and deploying custom web parts and features.
 Creating custom Master Pages and styles.
 Creating and deploying custom feature to modify web configurations.
 Creating and deploying custom timer jobs to integrate this with other application.
 Developing PowerShell scripts for monitoring purpose for the application.
 Worked as a SharePoint Administrator in performing SP2 upgrades and Cumulative patch installations.
 Maintenance of the Farm Health and Servers health by regular checkup and upgrade.
EriCOLL – One of the Largest Collaborative SharePoint Platform
Ericoll is a collaborative SharePoint Platform hosting numerous collaborative services. It is used internally within Ericsson within all
colleagues for collaboration. Ericoll was initially built using MOSS 2007 and later was migrated to SharePoint 2010. It is one of the
largest SharePoint Collaborative Platform having a database of size more than 30 TB.
Application Features:
 This is a collaborative business networking site.
 It provides end users to create their own sites using various site templates.
 Hosts OOB site templates and custom Ericsson Site Templates as well.
 Hosts a functional area where end users can upload knowledge artifacts which gets shared across the organization.
Technology:
SharePoint 2010, C#, SQL Server 2012
Accountabilities:
 Worked on the Migration project from MOSS 2007 to SharePoint 2010
 Working as an SharePoint Administrator cum Developer in the L3 team for this application
 Creating and deploying features.
 Enhancing various features and bug fixing.
 Performing Code tuning to increase performance.

3. INFOSYS TECHNOLOGIES LTD. Jun 2008 – Dec 2011
Senior Systems Engineer
PROJECTS:
Chargeback Application Development – A Risk Management Application developed for Client
The Chargeback Application was developed to handle the Claims raised by employees working in various cost centers. The
Application provides features to upload Employee Claim Information data and corresponding HR Data by triggering SSIS
Packages. Then upon processing Claims the HR Data and Employee Data are compared and errors shown to users for rectifying
and continues further processing of Claims. This also allows the user to upload the Current Year Budget Information and forecast
for coming year Budget. This is a Windows Application to be installed on users’ machines developed using C#.Net, WPF Controls
and SQL Server 2008.
Application Features:
 Uploading of Employee Claim Information Data and corresponding HR Data by triggering SSIS Packages.
 Processing of Claims by validating data uploaded and rectification of error and disbursements calculations.
 Uploading of Current year Budget Information and allows forecasting of next year Budget.
 Maintains historical data regarding Claim Information.
 Allows user to upload documents to SharePoint Sites.
 The Application also generates reports for various Cost Center Claim Details after Processing of Claims.
Technology:
WPF Controls, C#.Net, SSIS Packages, SQL Server 2008
Accountabilities:
 Developing the Windows Application by following the complete Software Development Life Cycle.
 Requirement Gathering from the user and preparation of Analysis and Design Documents.
 Designing the User Interface using WPF Controls.
 Developing the Business Layer Logic using C#.Net and developing jobs using SSIS Packages.
 Designing the Database by creating tables and Stored Procedures using SQL Server 2008.
 Developing Test Plans and performed Unit Testing and Integration Testing
 Implementation of the Application by creating executable files on user’s machines.
Cash Position Worksheet Development – A treasury handling Application for Client
The Cash Position Worksheet Application was used by Clients to update and track Cash Position Items viz. Account Balances and
Transaction details on a weekly basis. This is a Web Application developed using ASP.Net, C#, and JavaScript with SQL Server
as backend. This Application was used as an interface to update account and transaction details by creating instance of vendor
provided Applications. The Application also provides the feature to import Transaction and Account from Excel document and
export the updated information to the Excel Reports.
Technology:
ASP.Net, C#, SQL Server 2005, JavaScript
Accountabilities:
 Requirement Gathering from the client and preparation of the Analysis and Detail Design Document.
 Designing the User Interface using ASP.Net and HTML Controls.
 Coding the Business Layer Logic using C#.Net and JavaScript.
 Designing Stored Procedures in SQL Server 2008
PROFESSIONAL SKILLS:
 7.5 years of working experience in Programming Languages like SharePoint 2010, C#.Net, ASP.Net, HTML,
JavaScript.
 Leading a team of 16 team members in a critical delivery project and ensuring all deliveries adhere to the timeline.
 Grooming and mentoring fresher and junior resources to make them the best developers/contributors in the team.
 Experience in designing and implementing complex applications using full Software Development lifecycle process.
Possess a strong understanding of object oriented concepts, relational databases, database architecture & data access
tools.
 A keen communicator with the ability to relate to people across all hierarchical levels in the organization.
 Possess excellent communication (verbal and written) and client handling skills globally.
 Endowed with a strong team player ethic and willingness to work hard.
 Ability to work well under intensive deadlines.
PROFESSIONAL CERTIFICATIONS & TRAININGS:

4. • Microsoft .Net Framework 2.0 Application Development Foundation in C# - 70-536
• Microsoft SQL Server 2008 Database Development 70-433
• Microsoft .Net Framework 3.5 ASP.Net Application Development 70-562
ACHIEVEMENTS & AWARDS:
• Won ‘On the Spot (OTS)’ award for two times in Infosys Technologies Ltd.
OTS is an in-house award within Infosys for recognising the excellence for the work in the respective fields.
• Won the “Captains’ Club” award in Ericsson Global Services India Pvt. Ltd.
PERSONAL FORTE:
Date of Birth: 10th
September, 1985
Languages Known: English, Hindi and Bengali
Marital Status: Married
Nationality: Indian
PAN No: APMPM5785P
Passport Number: H6196277
Passport Issue Date: 18/06/2007
Passport Expiry Date: 17/06/2017
Present Address: Flat No. 404, A-Block, DS MAX SIGMA, GOLLAHALLI, Electronic City Phase 1,Bangalore –
560100,Karnataka.
AREA OF INTEREST:
• Lead SharePoint Development/Administration
• Technical Project Management