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POLICIES & PROCEDURES
Submitted By:
Daphney Ivory
June 13, 2014
OVERVIEW:
• Policies and Procedures are updated after an
incident has happened
• Warnings are given for Policies and
Procedures not meeting state legislative
contracts
• Funding is pulled if violations continue
• Lack of funding means programs being
closed
• Policies and Procedures being updated
the day before an audit
• Policies and Procedures not including
valid information
• Failing an audit because of incorrectly
written Policies
Opportunity
Audience Analysis
• Quality Improvement Team
• Quality Improvement Manager
Key Stakeholders
• Quality Improvement Team
• Human Resource Department
• Directors of Programs
• Auditors
• Funders
REFERENCES
(Shwom, Snyder 2014, Chapter 3)

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Policies & procedures