Warwickshire Police was undergoing a review of its strategy and mission following failed merger plans. The Consultancy Company supported the police force by facilitating workshops and conferences to develop a new mission statement. They provided an independent perspective and challenged officers to identify new priorities. This helped the force understand its culture and better support the change process. A new strategic direction and clearer mission emerged from the work with change champions identified within the police ranks.

1. Case Study
Supporting a Strategy
Review Process

2. Supporting a Strategy
Review Process
In developing an effective organisational strategy it is important to
understand the prevailing culture of the organisation and the
inhibitors to progress. It is also vital to identify and nurture change
champions within the organisation to support and lead the change
process.
Background Our Approach
Warwickshire Police was We established our role not as
carrying out a complete review developing the new mission
of its purpose and direction statement but as a ‘critical friend’
following the collapse of the to work in partnership with the
merger agenda. force team.
“The Consultancy
Our support took the form of:
Company’s input was
welcomed by the project Ideas and challenge,
The Challenge
team and the senior drawing on experience from
officers of the force. It Clearly articulated benefits a range of sectors and the
provided insights from owned by the business: police environment.
other sectors and energy
amongst a group of staff The new Chief Constable was Guidance and the provision
who are acting as change determined to ensure that of specific tools and
champions during an policing in the county of techniques to enable the
important period for Warwickshire would be best use of limited force
policing in Warwickshire.” delivered against local needs in resources.
the most efficient and cost-
effective way, based on We provided:
Keith Bristow
Chief Constable sometimes difficult decisions
about priorities. Facilitation for two search
Warwickshire Police conferences of a cross-
The aim was a new mission section of 100 force
statement to enable integrated personnel.
business plans within a set of
overarching objectives. Facilitation for a workshop of
the 30 senior commanders
The force asked The and managers in the force.
Consultancy Company to
support an internal team to Personal support for the
develop and implement the project team leader.
review process.

3. Results How we work
A clear direction for the Our approach combines our
force supported by: experience as senior
managers in commercial,
A clearer and evidenced public and not-for-profit
understanding of the organisations and as
prevailing culture and mood management consultants
of the staff within the force. working with a broad base of
clients.
An independent and
objective view given by the
consultants, including Our consultants work in
personal support to the partnership with our clients
project leader, at critical to ensure that what we
moments in the process. propose reflects your needs,
resources and capabilities.
Energy given to the change
process and the identification We will make a difference
of individuals within the force through working with you
as possible change and understanding your
champions and enablers. needs rather than delivering
An independent view of off the shelf solutions which
progress being made on the do not necessarily fit
project and examples of comfortably with your
mission statements from operating environment,
other sectors as organisational culture or
benchmarks. affordability criteria.
A new way of approaching This approach and our mix of
issues, encouraging staff at expertise give us capabilities
the two search conferences where the value of the whole
to commit to the change is much greater than the sum
process. of the parts.
Can we help you develop your strategy?
For an initial meeting call:
Jeff Camborne-Paynter
Chairman
07850 509988
jcp@the-consultancy,co.uk
www.the-consultancy.co.uk