Tencent is a leading Chinese technology company known for its popular social media platforms and games. It employs over 100,000 people and is valued highly by investors. Tencent aims to create an open and comfortable work culture with ease of communication between employees and management. It recognizes individual accomplishments and encourages employee ownership through annual bonuses and granting stock to become shareholders. This helps motivate employees and gives them a vested interest in the company's success. However, its previous 996 working model of 9am to 9pm, 6 days a week may not be sustainable and needs reforming. Understanding employee behavior and incentives is important for continued organizational performance.

1. CASE1CHAPTER15
A GREATPLACETOWORK
GROUP 8 - PM4

2. TABLEOFCONTENTS
CASESUMMARY
DISCUSSIONQUESTIONS
DEBATESESSION

3. CASE
SUMMARY

4. TencentHoldingsLimited
● China’s leading internet service portal
● The world’s tenth most valuable public companies
● One of the largest gaming companies in the world

5. staffingisthekey
theemployeesmusthave a vestedinterestinitssuccess

6. TENCENT’SWORKCULTURE
open andcomfortable
atmosphereintheworkplace
aneaseofcommunication
withmanagement
recognitionof
individualaccomplishments

7. TENCENT’SWORKCULTURE
EMPLOYEESbecomEthe
company’sshareholders
ANNUALBONUS

8. DISCUSSION
QUESTIONS

9. Doyouthinktheworkculture at
Tencentiseffective?Wouldit
workinotherorganizations?
Whyorwhynot?
01

10. ● Open and comfortable atmosphere
● Communication lines
● High competition -> Creativity & Enthusiasm
● Rewards -> Motivation
workculture at
TencentiseffectivE!

11. "working from 9 am to 9
pm a day, six days a week"
REMOVETHE996WORKINGMODEL
ItWORKSWITH
OTHERORGANIZATIONSUNLESS…

12. Howwould anunderstandingof
organizationbehaviorhelpMa Huateng?
WhatdoyouthinkwillbeTencent’s
biggestchallengeinthefuture?
02

13. ORGANIZATION
BEHAVIOR

14. BIGGETSCHALLENGE:CHANGINGRAPIDLYWORLD
High competition in the
technology industry

15. Usingwhatyou’velearnedfromthe
variousbehaviortheories,
whatdoesTencent’ssituationtell
you aboutemployeebehavior?
03

16. EMPLOYEEBEHAVIOR

17. EMPLOYEEBEHAVIOR

18. EMPLOYEEBEHAVIOR

19. Looking attheincentivessystem
offeredbyTencent,whatdoesthat
tellyou abouttheimportanceof
understandingindividualbehavior?
04

20. ● Build a significant working
environment
● Promotes company performance
MM
understandindividual
behaviorISIMPORTANT!

21. Boost employee’s
motivation,
increase efficiency
Manager can
allocate employee
to right position fit
their strength
→ Orient the
organization in
right ways

22. DEBATE
SESSION

23. THANK
YOU!