Organizational Culture
A common perception held by the organization’s members; a system of shared meaning.
Characteristics:
Innovation and risk taking
Attention to detail
Outcome orientation
People orientation
Team orientation
Aggressiveness
Stability
Do Organizations Have Uniform Cultures?
What Is Organizational Culture? (cont’d)
What Do Cultures Do?
How Culture Begins?
Keeping Culture Alive
Stages in the Socialization Process
How Employees Learn Culture
Creating An Ethical Organizational Culture
Creating a Customer-Responsive Culture..
introduction to organiation, introduction to culture, role of organisational culture, importance of organisational culture, various types of organisational culture, rtc.
They say Culture eats Strategy for breakfast. This is true because the biggest leadership challenge to improving an organisation's internal environment is culture. Without a supportive culture even the most brilliant strategy will not get implemented successfully. Without cultural allignment to changing landscape, at best you will get compliance and with it stress, dysfunctional waste and entropy.
This document discusses organizational culture, including its definition, characteristics, elements and how it forms. It defines organizational culture as a system of shared meaning among members. Key elements include shared values, assumptions, artifacts like language, stories, rituals and physical structures. Culture forms based on founders' philosophy and is reinforced through socialization, symbols and stories. Strong cultures can increase commitment but also inhibit change. The four main culture types are clan, adhocracy, hierarchy and market. Culture affects organizational effectiveness and performance.
Organizational culture is defined as the shared meanings, values, and beliefs of members within an organization. It distinguishes one organization from others and influences employee behavior. Strong cultures provide benefits like consistency and commitment but can also lead to inflexibility and resistance to change. National culture differs from organizational culture in its level of impact on employees and origins from consistency in practices rather than values. An organization's culture defines its identity, provides a sense of purpose, and facilitates commitment among members.
This document discusses organizational culture, including what it is, how it forms and is maintained, and its functions and liabilities. It defines organizational culture as the shared meanings and behaviors of members that distinguish one organization from others. Cultures begin through the actions and values of founders and are kept alive through employee selection, socialization, and top management reinforcement of norms. Strong cultures with intensely held values can substitute for formal rules and procedures. The document also discusses creating ethical and positive cultures, as well as the concepts of workplace spirituality and characteristics of spiritual organizations.
Organizational culture is defined as the shared beliefs, customs, traditions, and values of an organization's members. It is shaped by an organization's founders, leaders, selection practices, and socialization of new employees. Maintaining culture involves selecting new members who share the existing values and socializing them to accept prevailing norms and customs through stories, rituals, symbols, and language used in the organization.
Organizational Culture
A common perception held by the organization’s members; a system of shared meaning.
Characteristics:
Innovation and risk taking
Attention to detail
Outcome orientation
People orientation
Team orientation
Aggressiveness
Stability
Do Organizations Have Uniform Cultures?
What Is Organizational Culture? (cont’d)
What Do Cultures Do?
How Culture Begins?
Keeping Culture Alive
Stages in the Socialization Process
How Employees Learn Culture
Creating An Ethical Organizational Culture
Creating a Customer-Responsive Culture..
introduction to organiation, introduction to culture, role of organisational culture, importance of organisational culture, various types of organisational culture, rtc.
They say Culture eats Strategy for breakfast. This is true because the biggest leadership challenge to improving an organisation's internal environment is culture. Without a supportive culture even the most brilliant strategy will not get implemented successfully. Without cultural allignment to changing landscape, at best you will get compliance and with it stress, dysfunctional waste and entropy.
This document discusses organizational culture, including its definition, characteristics, elements and how it forms. It defines organizational culture as a system of shared meaning among members. Key elements include shared values, assumptions, artifacts like language, stories, rituals and physical structures. Culture forms based on founders' philosophy and is reinforced through socialization, symbols and stories. Strong cultures can increase commitment but also inhibit change. The four main culture types are clan, adhocracy, hierarchy and market. Culture affects organizational effectiveness and performance.
Organizational culture is defined as the shared meanings, values, and beliefs of members within an organization. It distinguishes one organization from others and influences employee behavior. Strong cultures provide benefits like consistency and commitment but can also lead to inflexibility and resistance to change. National culture differs from organizational culture in its level of impact on employees and origins from consistency in practices rather than values. An organization's culture defines its identity, provides a sense of purpose, and facilitates commitment among members.
This document discusses organizational culture, including what it is, how it forms and is maintained, and its functions and liabilities. It defines organizational culture as the shared meanings and behaviors of members that distinguish one organization from others. Cultures begin through the actions and values of founders and are kept alive through employee selection, socialization, and top management reinforcement of norms. Strong cultures with intensely held values can substitute for formal rules and procedures. The document also discusses creating ethical and positive cultures, as well as the concepts of workplace spirituality and characteristics of spiritual organizations.
Organizational culture is defined as the shared beliefs, customs, traditions, and values of an organization's members. It is shaped by an organization's founders, leaders, selection practices, and socialization of new employees. Maintaining culture involves selecting new members who share the existing values and socializing them to accept prevailing norms and customs through stories, rituals, symbols, and language used in the organization.
This document discusses organisational culture and provides details on its key characteristics and how it is created and sustained within an organisation. It describes organisational culture as the shared meanings and beliefs held by organisational members. Seven key characteristics of organisational culture are identified: innovation and risk taking, attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, and stability. The document also examines how organisational culture is created by founders and kept alive through selection processes, leadership, and socializing new employees.
After studying this presentation, you should be able to Define organizational culture and describe its common characteristics. And many more points. and i think i have coverd all points.*
This document defines organizational culture and describes its key elements. It discusses that culture is comprised of shared beliefs, assumptions, values and norms that shape group behavior. Culture is transmitted through socialization and exists when shared by most group members, passed between generations, and influences behavior. The core elements of culture include observable practices/symbols and deeper assumptions/values. The document then examines different types of organizational cultures like bureaucratic, clan, market, and entrepreneurial cultures and how they influence behaviors and performance. Finally, it discusses how strong, well-socialized cultures can enhance performance and satisfaction if a common style is developed and reinforced.
This document discusses organizational culture, defining it as shared assumptions, values and beliefs that influence how employees behave. It outlines seven primary features of culture, levels of culture, and how culture is transmitted through stories, rituals, symbols and language. The importance of culture in guiding employees and creating identity is described. Examples of Google's strong culture are provided, and the conclusion stresses the importance of an inclusive culture that makes all employees feel safe and welcome.
The document discusses the key components and attributes of organizational culture. It describes the layers of organizational culture, including cultural values, shared assumptions, shared behaviors, and cultural symbols. It also discusses how organizational cultures emerge and methods for maintaining and changing organizational culture, such as recruitment, socialization, and cultural rituals and ceremonies.
Organizational Culture, Structure and Designcaantone
The document discusses organizational culture and how it guides employee behavior through shared beliefs and values. A strong culture facilitates goal alignment and motivation while a weak culture has high turnover. Culture is expressed through symbols, stories, heroes, and rituals. The document also discusses dominant and sub cultures, different types of cultures, and how culture impacts employees and can be shaped through socialization, hiring, training, feedback, and terminating deviant employees. It provides examples of quality improvement techniques for building a strong culture focused on continuous improvement, accountability and developing trust between all parties.
Organizational culture stems from the actions of founders through selection, socialization, and role modeling. Cultures are sustained through selection processes, managerial actions that establish norms, and socialization methods for new employees. Employees learn the culture through stories, rituals, symbols, and language that express and reinforce key organizational values. Managers can promote ethical, positive cultures by visibly rewarding ethical behavior and being role models of the desired culture.
Culture consists of shared understandings like ways of thinking and feeling that distinguish human groups. Organizational culture refers to values and behaviors that develop in an organization, while national culture is broader and develops over generations. Organizational culture is created through hiring and socializing employees and by leaders serving as role models, and it is sustained through practices like selecting culturally aligned employees, actions by top managers, and socializing new employees.
Organizational culture refers to the shared meanings and behaviors within an organization. It is created through the actions of founders, top management, selection processes, and socialization of new employees. Employees learn the culture through stories, rituals, and shared language. Managers can shape culture by acting as role models, communicating expectations, providing training, and rewarding ethical behavior while punishing unethical acts. Creating a positive culture emphasizes employee strengths, growth, and vitality over punishment. National culture also influences organizational culture in global contexts.
The document discusses organizational culture and its key aspects. It defines organizational culture as shared assumptions, values and beliefs that govern how people behave in organizations. It identifies three levels of culture - artifacts, espoused values, and basic underlying assumptions. It also evaluates four functions of culture - providing identity, sense-making, reinforcing values, and control. Leaders reinforce culture through attention, crisis response, behavior, rewards, and hiring/firing. Culture is communicated through three stages of socialization - anticipatory, encounter, and change/acquisition. Managers can assess and change culture, but it is difficult due to assumptions being unconscious and deeply ingrained. Developing positive culture faces challenges like mergers and developing global or ethical cultures.
Organizational culture refers to the shared values, beliefs, and assumptions that develop within an organization over time. It provides a sense of identity for members and enhances commitment to the organization's mission. A strong organizational culture is one in which core values are intensely held and widely shared. Culture is learned through artifacts, espoused values, and underlying assumptions. While most members share the dominant culture, subcultures may also form around different experiences or departments. Maintaining culture involves selection practices, actions of top management, and socialization of new employees. Organizational climate refers to current patterns of behavior and feelings in an organization, reflecting the shared perceptions of how things are done. It is shaped by and influences organizational culture.
Organizational culture refers to shared meanings and behaviors among members of an organization. It is shaped by founders and reinforced over time through socialization, stories, rituals, and symbols. A strong culture with clear values can increase commitment and coordination but may also resist change and diversity. Managers can develop an ethical culture through role modeling, training, and rewarding ethical conduct. National culture also influences how organizational culture is expressed in other countries.
The document defines organizational culture and discusses its key aspects. It notes that organizational culture encompasses shared beliefs, values, and behaviors that shape how an organization conducts business. The document outlines several levels of culture from visible artifacts to underlying assumptions, and discusses five major functions of culture in organizations: providing purpose, fostering a sense of ownership, building community, facilitating communication, and establishing leadership. It provides examples to illustrate strong organizational cultures at companies like Google, Pixar, and DHL.
This document discusses the importance of values in management and organizations. It defines values as important beliefs that guide behavior and attitudes. Values influence culture and provide guidelines. There are different types of values like terminal and instrumental. Values are important for organizations as they bind people together, provide a common language, and guide behavior to achieve goals. Aligning personal and organizational values improves decision making and commitment. The document recommends organizations assess employee and organizational values to ensure alignment. When values are congruent, it provides a strong framework for consistency and relationships, allowing the organization to grow.
This document discusses organizational culture, defining it as the shared values, beliefs, and norms among members of an organization. It describes the different levels of culture from artifacts to assumptions. It also outlines some of the key functions of organizational culture, such as providing identity and shaping behavior. The document notes that organizational culture can change due to factors like globalization, workforce diversity, and technological innovation.
Organizational culture is defined as shared perceptions held by members of an organization and can include subcultures within departments. Origins of culture include founders' values, the external environment, and the nature of work. Typical American culture is quick decision-making, individual contribution linked to goals, focus on ROI, and work-life balance. Typical Japanese culture emphasizes consensus decision-making, group contribution, process over just ROI, and priority of work over personal life. Theory Z proposes long-term employment, consensus decision-making, individual recognition, and holistic employee concern can improve performance. Culture is communicated through stories, rituals, symbols, values, and assumptions and shapes acceptable behavior and decision-making.
Ernst & Young implemented a knowledge management strategy through its Centre for Business Knowledge (CBK). The CBK acted as the central hub that filtered and disseminated knowledge across the organization. It recognized the need to exchange knowledge both internally and externally. E&Y also emphasized teamwork through various forums and social platforms. If advising Cap Gemini, the consultant would recommend integrating E&Y's CBK model through an integration merger strategy. This would combine the strengths of both companies' knowledge management practices while reducing redundant costs and encouraging innovation.
This document discusses organisational culture and provides details on its key characteristics and how it is created and sustained within an organisation. It describes organisational culture as the shared meanings and beliefs held by organisational members. Seven key characteristics of organisational culture are identified: innovation and risk taking, attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, and stability. The document also examines how organisational culture is created by founders and kept alive through selection processes, leadership, and socializing new employees.
After studying this presentation, you should be able to Define organizational culture and describe its common characteristics. And many more points. and i think i have coverd all points.*
This document defines organizational culture and describes its key elements. It discusses that culture is comprised of shared beliefs, assumptions, values and norms that shape group behavior. Culture is transmitted through socialization and exists when shared by most group members, passed between generations, and influences behavior. The core elements of culture include observable practices/symbols and deeper assumptions/values. The document then examines different types of organizational cultures like bureaucratic, clan, market, and entrepreneurial cultures and how they influence behaviors and performance. Finally, it discusses how strong, well-socialized cultures can enhance performance and satisfaction if a common style is developed and reinforced.
This document discusses organizational culture, defining it as shared assumptions, values and beliefs that influence how employees behave. It outlines seven primary features of culture, levels of culture, and how culture is transmitted through stories, rituals, symbols and language. The importance of culture in guiding employees and creating identity is described. Examples of Google's strong culture are provided, and the conclusion stresses the importance of an inclusive culture that makes all employees feel safe and welcome.
The document discusses the key components and attributes of organizational culture. It describes the layers of organizational culture, including cultural values, shared assumptions, shared behaviors, and cultural symbols. It also discusses how organizational cultures emerge and methods for maintaining and changing organizational culture, such as recruitment, socialization, and cultural rituals and ceremonies.
Organizational Culture, Structure and Designcaantone
The document discusses organizational culture and how it guides employee behavior through shared beliefs and values. A strong culture facilitates goal alignment and motivation while a weak culture has high turnover. Culture is expressed through symbols, stories, heroes, and rituals. The document also discusses dominant and sub cultures, different types of cultures, and how culture impacts employees and can be shaped through socialization, hiring, training, feedback, and terminating deviant employees. It provides examples of quality improvement techniques for building a strong culture focused on continuous improvement, accountability and developing trust between all parties.
Organizational culture stems from the actions of founders through selection, socialization, and role modeling. Cultures are sustained through selection processes, managerial actions that establish norms, and socialization methods for new employees. Employees learn the culture through stories, rituals, symbols, and language that express and reinforce key organizational values. Managers can promote ethical, positive cultures by visibly rewarding ethical behavior and being role models of the desired culture.
Culture consists of shared understandings like ways of thinking and feeling that distinguish human groups. Organizational culture refers to values and behaviors that develop in an organization, while national culture is broader and develops over generations. Organizational culture is created through hiring and socializing employees and by leaders serving as role models, and it is sustained through practices like selecting culturally aligned employees, actions by top managers, and socializing new employees.
Organizational culture refers to the shared meanings and behaviors within an organization. It is created through the actions of founders, top management, selection processes, and socialization of new employees. Employees learn the culture through stories, rituals, and shared language. Managers can shape culture by acting as role models, communicating expectations, providing training, and rewarding ethical behavior while punishing unethical acts. Creating a positive culture emphasizes employee strengths, growth, and vitality over punishment. National culture also influences organizational culture in global contexts.
The document discusses organizational culture and its key aspects. It defines organizational culture as shared assumptions, values and beliefs that govern how people behave in organizations. It identifies three levels of culture - artifacts, espoused values, and basic underlying assumptions. It also evaluates four functions of culture - providing identity, sense-making, reinforcing values, and control. Leaders reinforce culture through attention, crisis response, behavior, rewards, and hiring/firing. Culture is communicated through three stages of socialization - anticipatory, encounter, and change/acquisition. Managers can assess and change culture, but it is difficult due to assumptions being unconscious and deeply ingrained. Developing positive culture faces challenges like mergers and developing global or ethical cultures.
Organizational culture refers to the shared values, beliefs, and assumptions that develop within an organization over time. It provides a sense of identity for members and enhances commitment to the organization's mission. A strong organizational culture is one in which core values are intensely held and widely shared. Culture is learned through artifacts, espoused values, and underlying assumptions. While most members share the dominant culture, subcultures may also form around different experiences or departments. Maintaining culture involves selection practices, actions of top management, and socialization of new employees. Organizational climate refers to current patterns of behavior and feelings in an organization, reflecting the shared perceptions of how things are done. It is shaped by and influences organizational culture.
Organizational culture refers to shared meanings and behaviors among members of an organization. It is shaped by founders and reinforced over time through socialization, stories, rituals, and symbols. A strong culture with clear values can increase commitment and coordination but may also resist change and diversity. Managers can develop an ethical culture through role modeling, training, and rewarding ethical conduct. National culture also influences how organizational culture is expressed in other countries.
The document defines organizational culture and discusses its key aspects. It notes that organizational culture encompasses shared beliefs, values, and behaviors that shape how an organization conducts business. The document outlines several levels of culture from visible artifacts to underlying assumptions, and discusses five major functions of culture in organizations: providing purpose, fostering a sense of ownership, building community, facilitating communication, and establishing leadership. It provides examples to illustrate strong organizational cultures at companies like Google, Pixar, and DHL.
This document discusses the importance of values in management and organizations. It defines values as important beliefs that guide behavior and attitudes. Values influence culture and provide guidelines. There are different types of values like terminal and instrumental. Values are important for organizations as they bind people together, provide a common language, and guide behavior to achieve goals. Aligning personal and organizational values improves decision making and commitment. The document recommends organizations assess employee and organizational values to ensure alignment. When values are congruent, it provides a strong framework for consistency and relationships, allowing the organization to grow.
This document discusses organizational culture, defining it as the shared values, beliefs, and norms among members of an organization. It describes the different levels of culture from artifacts to assumptions. It also outlines some of the key functions of organizational culture, such as providing identity and shaping behavior. The document notes that organizational culture can change due to factors like globalization, workforce diversity, and technological innovation.
Organizational culture is defined as shared perceptions held by members of an organization and can include subcultures within departments. Origins of culture include founders' values, the external environment, and the nature of work. Typical American culture is quick decision-making, individual contribution linked to goals, focus on ROI, and work-life balance. Typical Japanese culture emphasizes consensus decision-making, group contribution, process over just ROI, and priority of work over personal life. Theory Z proposes long-term employment, consensus decision-making, individual recognition, and holistic employee concern can improve performance. Culture is communicated through stories, rituals, symbols, values, and assumptions and shapes acceptable behavior and decision-making.
Ernst & Young implemented a knowledge management strategy through its Centre for Business Knowledge (CBK). The CBK acted as the central hub that filtered and disseminated knowledge across the organization. It recognized the need to exchange knowledge both internally and externally. E&Y also emphasized teamwork through various forums and social platforms. If advising Cap Gemini, the consultant would recommend integrating E&Y's CBK model through an integration merger strategy. This would combine the strengths of both companies' knowledge management practices while reducing redundant costs and encouraging innovation.
The document discusses organizational structure and culture. It covers factors that influence organizational structure choice like the environment, strategy, technology, and human resources. It also describes different types of structures including functional, divisional, matrix, and hybrid structures. Additionally, it discusses job design, authority allocation, integrating mechanisms, sources of organizational culture, and characteristics of strong versus weak cultures.
Organizational Culture Dynamics (Organizational Management)Manu Alias
A presentation on Organizational culture dynamics and it's characteristics, importance, role, types, etc. It also talks about the corporate culture and it's features.
This document discusses how to successfully design and implement organizational culture change. It outlines a three step process: 1) Diagnose the current culture using a Culture Map to understand strengths and weaknesses. 2) Use an Empathy Map to understand employee perspectives. 3) Plan culture change using an Activation Curve to segment groups and design communications to move employees through stages of awareness, agreement and behavior change. Key tools include the Culture Map, Empathy Map and Activation Curve available on the XPLANE website. Measuring success includes metrics like behavior changes, customer satisfaction and productivity increases.
The document outlines the basic model of strategic management which includes 4 main elements: environmental scanning, strategy formulation, strategy implementation, and evaluation and control. Environmental scanning involves monitoring internal and external factors. Strategy formulation is the development of long-range plans including defining the mission, objectives, strategies, and policies. Strategy implementation is putting strategies and policies into action through programs, budgets, and procedures. Evaluation and control monitors performance to compare it against desired performance and identify triggering events that may require a change in strategy.
This document discusses organizational structure and culture. It defines organizational structure as how job tasks are divided and coordinated, and discusses common structural elements like work specialization, departmentalization, and span of control. It also examines why organizational structures differ based on factors like strategy, size, technology, environment, and global implications. Finally, it introduces the topic of organizational culture and the importance of creating an ethical culture.
Organizational culture refers to the shared values, beliefs, and behaviors of members of an organization. A strong organizational culture can attract and retain talent, engage employees, create energy and momentum, and make everyone more successful. Culture is learned through stories, rituals, symbols, and language within the organization. Founders and top management play important roles in establishing and maintaining an organization's culture through selection practices, actions, and socialization of new employees. While difficult to change, understanding organizational culture is important for managing change within a company.
The document discusses organizational structures used by companies. It describes four main types of structures - line, line and staff, matrix, and team. Key factors that influence a company's structure are its size, products/services, and stage of growth. As a company grows, its structure typically becomes more complex, shifting from a line to later stages involving more delegation and collaboration. The roles of the CEO and board of directors in leading the company are also outlined.
What exactly is culture?
Understand culture using metaphors.
Understanding organisational culture.
Why organisational culture matters?
Explain and use techniques to evaluate organisational culture.
Cultural web
Cultural iceberg
Handy’s four culture types
Competing values framework
How is organisational culture created and preserved?
Can organisational culture be changed?
Discuss cases of cultural blunders.
What are the causes of cultural blunders?
How to minimise cultural blunders.
This document discusses key aspects of organizational culture including its definition, elements, types, how it is created and transmitted, its role in mergers and acquisitions, and the debate around whether cultures can be managed. It defines organizational culture as the shared assumptions, values, and beliefs that guide how an organization operates. It identifies elements that shape culture like risk tolerance, communication patterns, and reward systems. It also discusses how dominant and subcultures form and how strong versus weak cultures impact organizational effectiveness.
This document discusses organizational culture and climate. It defines organizational culture as shared meanings and beliefs within an organization that act as social glue. Culture is composed of visible elements like stories and rituals as well as invisible elements like shared values and assumptions. Culture forms through top management philosophy and is reinforced through stories, rituals, language and symbols. While strong cultures can benefit organizations, they do not always lead to higher performance if not aligned with the environment. The document also defines organizational climate as the psychological environment reflected in attitudes. It discusses how climate influences motivation, performance and satisfaction within an organization.
The document discusses organizational culture at Tata Motors and Ford Motors. It defines organizational culture and explains its importance. It provides overviews of Tata Motors and Ford Motors, discussing their missions, visions, and histories. The document also covers the cultures at both companies, how they approach innovation, ethics, customer service, and social responsibility. It discusses the roles of CEOs in transforming company culture.
The document discusses corporate culture and how it affects business decisions. It defines corporate culture as the norms, values and communication styles within an organization. Cultural differences between stakeholders can influence decision-making. Successful companies like HP and Southwest Airlines are conscious of their unique cultures and work to maintain them. Changing an organization's culture requires consistent goals, role clarity, shared rewards and other factors. Cultural awareness is important for business management across borders.
Culture in organization (chapter 1) organizational behaviourtehreem fatima
Organizational culture refers to shared values, beliefs, and behaviors within an organization. It has a strong influence on employee behavior and performance. A positive, distinctive culture can provide a competitive advantage while the wrong culture can hurt performance. Culture consists of visible artifacts, espoused values, and deeper basic assumptions. Understanding an organization's culture involves examining all three levels.
In every organization there is a talk about organizational culture, that mysterious word that characterizes the qualities of a work environment. One of the key questions and assessments, when employers interview a prospective employee, explores whether the candidate is a good cultural fit. Culture is difficult to define, but you generally know when you have found an employee who appears to fit your culture. He just feels right.
This document discusses sustaining organizational culture change. It begins by explaining that culture represents how things are done in an organization and is an important driver of employee behavior. However, culture is intangible and changing behaviors across an organization is challenging. Most change efforts do not have lasting impact because they do not address the deeper drivers of culture like shared purpose and individual beliefs. To sustain change, interventions must target these underlying aspects of culture. The document advocates for aligning the individual, social, and organizational dimensions of culture to create shared meaning for employees. Leaders play a key role in culture transformation by modeling new behaviors and sending consistent messages. Lastly, the document notes that culture change is a journey that requires going deep, aligning culture
creating and maintaining organization culuter ahmad alshardi
This document describes organizational culture and how it is created and maintained. It defines organizational culture as shared values and norms that control member interactions and distinguish an organization. Characteristics like innovation, detail orientation, and aggressiveness shape culture. Strong cultures have intensely held, clearly shared values. Culture is created by founders hiring like-minded people and socializing new employees. It is maintained through selection of cultural fits, actions of top management modeling culture, and onboarding that socializes new employees to the culture. An organization's ethical culture influences member decision-making and is shaped by factors like leadership and policies.
The document discusses organizational culture, describing it as a system of shared meanings held by an organization's members that distinguishes that organization from others. It explores how cultures originate from founders and are maintained over time through socialization, stories, rituals, and other practices. Effective cultures foster employee happiness, teamwork, and a sense that meaningful work is being accomplished.
Organisational culture as a Determinant of organisational developmentinventionjournals
International Journal of Engineering and Science Invention (IJESI) is an international journal intended for professionals and researchers in all fields of computer science and electronics. IJESI publishes research articles and reviews within the whole field Engineering Science and Technology, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
This document discusses organizational culture and provides a model for measuring it. It defines organizational culture as the shared values, beliefs, and assumptions that guide behavior in an organization. The document then presents the Denison Organizational Culture Model, which measures culture using four traits: involvement, consistency, adaptability, and mission. It describes how each trait is divided into further subdimensions and how an organization's scores in these areas can be plotted on a circular chart. The document concludes by providing an example culture profile for a Chinese company using this model.
The document discusses organizational culture, defining it as the shared beliefs, customs, traditions, and values of members of an organization. It also discusses how organizational culture is shown in how a company conducts business, treats employees and customers, how decisions are made, and commitment to collective objectives. Additional key points made in the document include that culture includes values, visions, norms, languages, systems, symbols, and beliefs of an organization. It also provides examples of how Google builds its culture through core statements focusing on people, work environment, and innovation time. Finally, it discusses sustaining culture and different types of culture such as weak vs strong, hard vs soft, and key informal vs formal culture.
This document outlines the table of contents for a paper on organizational culture and leadership. The document covers topics such as the influence of leaders on culture, how culture is created, characteristics of organizational culture, how culture affects leadership, and the importance of trust and leadership in culture. It also compares traditional American and Indian leadership styles and discusses how culture shapes leadership and vice versa.
Scanned by CamScannerPart IV Bringing Out the Best i.docxanhlodge
Scanned by CamScanner
Part IV Bringing Out the Best in
Organizations and Yourself
CHAPTER 8 Organizational Skills
8.1 Leadership and Organizational Culture
8.2 Leading an Effective Organizational Communication System
8.3 Ethics and Social Responsibility
8.4 Leadership and Organizational Politics
Chapter Summary
CHAPTER 9 Leading Change
9.1 The Nature of Organizational Change
9.2 Models of Change Processes
9.3 Leadership and the Management of Change
9.4 Additional Challenges
Chapter Summary
CHAPTER 10 Balancing Life as a Leader
10.1 Stress Management
10.2 Time Management
10.3 Work-Life Balance
10.4 Committing to Being a High-Impact Leader and Making a Difference
Chapter Summary
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war82476_08_c08_243-284.indd 244 3/3/16 1:16 PM
8 Organizational Skills
Monkeybusinessimages/iStock/Thinkstock
Learning Objectives
After reading this chapter, you should be able to:
• Integrate leadership activities with organizational effectiveness criteria.
• Recognize the role of organizational culture in achieving success.
• Analyze organizational communication systems and learn how to lead them.
• Understand ethical and socially responsible activities.
• Adjust to and manage organizational politics as needed.
war82476_08_c08_243-284.indd 245 3/3/16 1:16 PM
Section 8.1 Leadership and Organizational Culture
Introduction
Seth Goldman could be described as a “thirsty” man. As a college student, he became frus-
trated with the products available on the market to quench a person’s thirst. Some had too
much sugar, some had too much water, and others had weak flavors. He shared his disillusion
with his professor at the Yale School of Management, Barry Natebuff, in a class discussion
about major soft drink products in 1988.
In 1997, Goldman was playing with different beverage combinations when he became deter-
mined to create a new product ideal for rehydrating and quenching thirst. He reconnected
with Natebuff, who had recently traveled to India and discovered that many bottled tea prod-
ucts were brewed from the dust and fannings left over from whole tea leaves that had been
designated for other uses. The two joined forces and started brewing Honest Tea from whole
leaves.
After a successful start-up sale to Fresh Fields (Whole Foods Market), the company was
launched. A strong, ethically driven culture has always been at the forefront of the firm’s oper-
ation. The mission statement states: “Honest Tea seeks to create and promote great-tasting,
healthier, organic beverages. We strive to grow our business with the same honesty and integ-
rity we use to craft our products, with sustainability and great taste for all.”
The mission represents more than words. The firm has been well known for seeking out sup-
pliers of flavors and other items from impoverished areas, thereby helping low-income farm-
ers, even in remote locations, build thriving businesses. Since .
The document discusses HRD culture and its importance in organizations. It defines HRD culture and organizational culture. It outlines the significance of culture for communication and efficiency. It describes four common types of cultures - authoritarian, participative, mechanistic, and organic. Finally, it discusses how culture is learned through stories, rituals, symbols, and language in the organization.
Lussier, R.N., & Achua, C.F. (2013). Leadership: Theory, application& skill development
(5th ed.). Mason, OH: South-Western.
The Power of Culture
An organization’s culture determines the way that it responds to changes in its external and
internal environments. The response to changes in the external environment such as emerging
opportunities and threats are reflected in the organization’s vision, mission, objectives, and core
strategies. The response to internal matters such as how power and status are determined, how
resources are allocated, membership criteria, or how leaders and followers relate and interact
with each other, is reflected in the organization’s policies, procedures, and principles.
Organizational performance is enhanced when strategy, structure, and capabilities are aligned to
culture.15 Experts and scholars on organizational culture have long maintained that culture serves
two important functions in organizations: (1) it creates internal unity, and (2) it helps the
organization adapt to the external environment.16
Internal Unity
Organizational culture defines a normative order that serves as a source of consistent behavior
inside an organization. To the extent that culture provides organizational members with a way of
making sense of their daily lives and establishes guidelines and rules for how to behave, it is a
social control mechanism. A supportive culture provides a system of informal rules and peer
pressures, which can be very powerful in influencing behavior, thus affecting organizational
performance.17 A strong culture provides a value system that regulates behavior and promotes
strong employee identification with the organization’s vision, mission, goals, and strategy.
Culturally approved behavior thrives and is rewarded, while culturally disapproved behavior is
discouraged and even punished. Culture offers a shared understanding about the identity of an
organization. The right culture can make employees feel that they are valued participants and, as
such, 359360become self-motivated to take on the challenge of realizing the organization’s
mission and work together as a team. It can transform an organization’s workforce into a source
of creativity and innovative solutions.
External Adaptation
Culture determines how the organization responds to changes in its external environment.
Depending on the volatility in the business environment, some changes are significant enough to
force members to question aspects of their organization’s identity and purpose. Culture plays a
role in informing and supporting sense-making or meaning when external changes are severe
enough to force members to re-evaluate aspects of their organizational identity and purpose.
Having the right culture can ensure that an organization responds quickly to rapidly changing
customer needs or the actions of a competitor. For example, if the competitive environment
requires a strategy of superior customer serv ...
Organizational culture plays a vital role in encouraging innovation and creativity. There are different types of organizational cultures like hierarchy, market, clan, and adhocracy that can influence innovation. Factors like leadership support, open communication, risk-taking, and collaborative networks can promote creativity within an organization's culture. NIIT is an example of a company that fostered qualities like teamwork and customer focus through its strong organizational culture to support innovation.
Organizational culture plays a vital role in encouraging innovation and creativity. It determines how employees solve problems, interact with customers, and treat each other. There are different types of organizational culture like hierarchy, market, clan, and adhocracy that emphasize factors such as stability/flexibility and internal/external focus. NIIT's culture focuses on quality, creativity, and customer satisfaction. It operates with task teams and emphasizes team culture and openness. NIIT has sustained its culture through induction, socialization, reinforcement, and concern for customers.
This document discusses cross-cultural communication in organizations. It originated during the Cold War as businesses expanded globally and needed to understand different customs and communication styles. There are several aspects of cross-cultural communication, including high- versus low-context cultures, differences in verbal and non-verbal language, and varying power distance across cultures. Organizational culture and leadership must also adapt to different cultural norms around areas like age, gender, and values. Leaders play a key role in shaping organizational culture to align with business strategy and embrace necessary changes from globalization.
Organizational culture refers to the shared beliefs, values, and norms that guide employee behavior within an organization. It is comprised of artifacts, espoused values, and underlying assumptions. There are different types of cultures like clan, adhocracy, hierarchy, and market cultures. Culture influences managerial functions like planning, organizing, leading, and controlling. It is transmitted through stories, rituals, symbols, and language. Issues can arise if culture is ambiguous, inconsistent, has poor communication or leadership. In conclusion, culture happens naturally but organizations should strive to shape a culture that supports its goals.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
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Originally presented at XP2024 Bolzano
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2. MEANING
Organizational culture is a system of shared
assumptions, values, and beliefs, which governs how
people behave in organizations.
These shared values have a strong influence on the
people in the organization and dictate how they dress,
act, and perform their jobs.
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3. ABSTRACT VIEW
Organizational culture can be viewed as an important
concept in organizational psychology and social
psychology.
A culture is comprised of the shared values, customs,
traditions, rituals, behaviours and beliefs shared by a
social group (national, ethnic, organizational, etc.).
Cultures also share languages, or ways of speaking.
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5. VALUES
Values reflect what we feel is important. Organizations
may have core values that reflect what is important in
the organization. These values may be guiding
principles of behavior for all members in the
organization.
The core values may be stated on the organization's
website. For example, an organization could state that
their core values are creativity, humor, integrity,
dedication, mutual respect, kindness, and contribution
to society.
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6. BELIEFS
Beliefs are about the best ways to achieve certain goals
such as increasing productivity and job motivation.
For example, an organization may convey the belief
that the expression of humor in the workplace is an
effective way to increase productivity and job
motivation .
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7. NORMS
Norms reflect the typical and accepted behaviors in an
organization. They may reflect the values and beliefs of
the organization.
They may reflect how certain tasks are generally
expected to be accomplished, the attributes of the
work environment, the typical ways that people
communicate in the organization, and the typical
leadership styles in the organization.
For example, the work environment of a company may
be described as relaxed, cheerful, and pleasant.
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8. ORG,. CULTURE AND
ITS IMPORTANCE
Organizational culture may be important for
understanding the culture of an organization which
might be helpful for applicants. They may have a better
idea about whether they would like to work for a
company.
Example : Half-day process
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9. FEW OTHER ELEMENTS
VALUES : The goals, views, and philosophies that an organization
shares.
Eg: A company’s vision and mission statement.
Rites and Rituals: Celebrations, performances, and activities that
foster and reinforce teamwork. They are what make employees
feel part of something bigger than themselves, that something is
worth being a part of. These can include annual parties, sales
meetings, organizational retreats, or any other group activities.
Stories, Myths, and Legends: The organizational history and
other stories that embody the organizational culture and
emphasize what the organization values.
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10. Contd,.
Organization/communication climate: The atmosphere of
either supportiveness or defensiveness that people feel within
the organization itself.
Do they feel safe? Protected? Appreciated?
Are they confident that their opinions count?
Do they know that when they have something to say, they
have a way to say it so that it will be heard, and that people
will listen and take their ideas or comments seriously?
The overall organizational climate also includes the
organization’s communication climate— “how free people feel
to communicate at work, especially about bad news or
negative information.”
When people feel they cannot communicate bad news for
fear of reprisal, the organization loses valuable information
about how it operates.
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12. RESULTING FACTORS
• Vision : When they are deeply authentic and
prominently displayed, good vision statements can
even help orient customers, suppliers, and other
stakeholders.
• Values: While a vision articulates a company’s
purpose, values offer a set of guidelines on the
behaviors and mindsets needed to achieve that vision.
McKinsey & Company, for example, has a clearly
articulated set of values that are prominently
communicated to all employees and involve the way
that firm vows to serve clients, treat colleagues, and
uphold professional standards.
12
13. Contd,.
Practices: While a value articulates a company’s asset,
practices are the method of following those values.
People: No company can build a coherent culture
without people who either share its core values or
possess the willingness and ability to embrace those
values. That’s why the greatest firms in the world also
have some of the most stringent recruiting policies.
13
14. Contd,.
Place: Certain cities and countries have local cultures
that may reinforce or contradict the culture a firm is
trying to create. Place — whether geography,
architecture, or aesthetic design — impacts the values
and behaviors of people in a workplace.
+ Pixar Animation studios
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