The document outlines a business case for setting up a PMO (Project Management Office) to manage a portfolio of BI (Business Intelligence) projects being rolled out across 115 countries. The PMO will provide services like benefit management, resource management, financial management, governance, stakeholder management, and change management. It will use a functional model to categorize projects into programs by region or technology. The PMO will go through phases of planning, implementing, and managing the program. Key deliverables include governance plans, reports, charters, and roll-out plans. Performance will be measured based on metrics like ROI, resource utilization, and benefits alignment. The PMO team structure consists of a Program Manager, Senior Consultants, and

1. PMO – Digital Analytics

2. Business Case – PMO Digital Analytics
• Objective
• PMO setup for business team for the managing a portfolio of BI projects
• Scope
• BI projects for clients and roll-out to all over world (115 countries)
• Business Team looking at
• Program Profitability
• Efficient management of changes
• Successful roll-out
• Services
• Benefit Management
• Resource Management
• Financial Management
• Governance
• Stakeholder Management
• Change Management

3. PMO Functional Model
Digital Analytics Strategic Goals
Portfolio of BI projects – Categorization into program
Program based upon
Region or Technology
Program based upon
Region or Technology
Program based upon
Region or Technology
P1 P2 P3 P1 P2 P3 P1 P2 P3
Development
Cycle (Agile)
Development
Cycle (Agile)
Development
Cycle (Agile)
Process, Standards, Tools & Methodology
• Benefit
Management
• Resource
Management
• Financial
Control
• Governance
• Stakeholder
Management
• Change
Management

4. PMO Deployment Phases
• Program Charter
• Risk Management
• Program Governance
Plan
Plan
• Tracking &
Monitoring
mechanism
• Strategy Alignment
• Resource
utilization
• CRs
• ROI and CM
Implement
• Manage program
profitability
• Roll-out planManage

5. PMO Services
• Benefit Management
• Tracking the projects in the program for its alignment with Digital Analytics strategy
• Resource Management
• Tracking the resources optimization/utilization across the projects for maximize productivity
and business impact of the resource investment
• Financial Control
• Program profitability (ROI, Contribution Margins)
• Governance
• RACI matrix for smooth execution and deployment of projects
• Risk Management (track, monitor and mitigate program risk)
• Program reporting (KPIs like Project utilization, ROI, CM, Risk, Escalations)
• Stakeholder Management
• Communication plan for roll-out
• OTAC after roll-out
• Change Management
• Track, Monitor and Implement changes received in the program through projects

6. PMO Key Deliverables
Deliverables Frequency Audience
Program Governance Plan Start of Program after which only
updates
Client & Key Stakeholder
Governance report Monthly Key Stakeholder
Program Charter Start of Program Key Stakeholder
RACI matrix Start of Program after which only
updates
Key Stakeholder
Roll-out plan Quarterly Key Stakeholder
Financial overview (program) Monthly Key Stakeholder

7. PMO Performance Metrics
Metrics Measure Comments
ROI & CM CM >=40%;
Resource Utilization > 85%
OTACE >= 4
Benefits 100% strategic alignment No project is outliner from
strategic goals
On-time and Accurate report No delay and inaccuracy

8. PMO Team Structure
Program
Manager
Sr. Consultants
Sr. Analyst