PMI National Conference 2016 Mumbai
•Download as PPTX, PDF•
1 like•98 views
This document discusses a proposed "Glocal Program Management System" (GPMS) as a tool for monitoring and evaluating programs to achieve the UN Sustainable Development Goals (SDGs) by 2030. It notes the complexity of coordinating efforts across different levels from global to local. The proposed GPMS would provide a single platform where stakeholders from the village to national/global level can access and share standardized data in a transparent manner. It discusses how the GPMS could track key performance indicators over time for continuous monitoring and periodic evaluation of outcomes. The document argues that such a system, with appropriate data security and access controls, could serve as an affordable monitoring and evaluation tool to improve governance for initiatives like smart cities and agricultural programs in
More Related Content
Viewers also liked
Viewers also liked (10)
Similar to PMI National Conference 2016 Mumbai
Similar to PMI National Conference 2016 Mumbai (20)
More from Indian Centre for Social Transformation
More from Indian Centre for Social Transformation (7)
Recently uploaded
Recently uploaded (19)
PMI National Conference 2016 Mumbai
- 1. Beyond EPM- Glocal Program Management System Raja Seevan and R. Sri Kumar Indian Centre for Social Transformation, Bengaluru www.indiancst.com Theme: Emerging Trends in Project Management
- 2. Delivery of goods, services and consultancies •Good Governance -In both Public or Corporate sectors, requires right data, at the right time, to enable right decisions to be taken •Responsible sharing of data and information by practicing total Transparency and crowd sourcing ensures all stakeholders’ involvement as well as alignment to the common goal. •Citizen engagement or Public participation is important in achieving all round Stakeholder Satisfaction •Building Team one World can be achieved by focussing on public good rather than private gain
- 3. Complexity of achieving the SDGs by 2030 globally Complexity of Program Plan and Process – •SDGs consist of 17 Goals and 169 targets •More ambitious than MDGs which were not achieved globally. •Trillions required against Billions currently available •Resource jugglery is needed SDG 2030 People partnership prosperitypeace Planet
- 4. Niti Aayog has charted the myriad India agencies that are needed to work together in achieving SDG 2030 SDGs Program Management Methods/ Best Practice used/proposed •People: SDG 1(Poverty), SDG 2(Hunger), SDG 3 (Health), SDG 4, SDG 5, SDG 6, SDG 7 •Partnership: SDG 17 •Prosperity: SDG 8, SDG 9, SDG10, SDG 11, SDG 12 •Peace: SDG 16 •Planet: SDG 13, SDG14,SDG 15, Working together required every where: Health, Education, Attitude change, Last mile connectivity Cooperative Federalism GLOCAL PMS
- 5. SDG 11: Smart cities like Songdo Songdo, in South Korea is a good example of what a SMART city is. Built from the ground up in 2005 with over $40 billion invested into its creation the city opened in 2009. Instead of having garbage trucks collect trash, the waste is automatically “sucked” out of each house into a central system that then uses it to create compost!
- 6. Challenges in working together The challenges of Smart cities happening in India? Smart people have to get together and work together! But question arises.......... •What is in it for me? •Vested Interests •Compartmentalised working- turf wars •Data kept in silos to show power and importance •No interest in Transparency and sharing •RTI and information in Public domain •No responsible sharing of information between stakeholders Citizen participation a must for Smart cities is ridden with apathy Mobilising finance–business model that gives comfort to lenders and investors City level capacity to implement– shortage of personnel with requisite expertise Support from ULB and State Govt required for the trickle down to take place
- 7. Three most critical success factors? Data capture at source Porting of legacy data What is in it for me? Top down approach Write once, Read/use many times User involvement Suspicions about digital transformation Quality of data validation Doubts about Transparency Complexity of data types Scan and digitise when needed Out source To each according to their needs Many levels -Policy, Enterprise, Supervisory, Executive, Public, audit Use and throw- headaches out Critical success factors
- 8. Three important risks and how they are managed! Poor data quality Data Security Law of Diminishing Marginal returns (Public Apathy) Risk Management Tracking and validation by supervisor NDSAP 2012 Keep offering something NEW! Risks
- 9. Indian CST TRANSPORTAL S e c u r i t y L a y e r S e c u r i t y L a y e r Capture Data Validity Analytical Reports Visualizatio n Metrics to measure achieveme nts of various tasks Check Correlate Sorting, Indexing Integrate and store for Easy network Generate Periodical Reports Alert Message Tasks Monitoring Consulting Best Practices Mobile Apps Data Integration Analytics Professionalism Cloud Computing Crowd Sourcing Best Practices Out Source Agencies Import Sources Export Sources Documents Voice Photo Video SMS E-mail Sensors Import Legacy Data State Head Project H.O Wards Fund Agency Other Stakeholders End Users Cloud Enabled, Public Finance Management with Citizen Participation RWAs Other open data systems Central Govt
- 10. To each his/her own view: Different stakeholders get different views based on their GHRS GHRS • Geographical location • Hierarchical position • Role played • Skill and Capacity levels •E.g. Property tax paid/ Defaulted USP of the Transportal PMS Transportal demo user login ink http://indiancst.com/india/Citizen/lo gin/auto-login.php
- 11. Data security levels and sharing algorithms As per NDSAP 2012 • Private •Public •Shared •Restricted •Annotated and parsed With Gunata search engine Case study 2
- 12. Share knowledge of what is working in each of the 100 Smart cities! Our learning on Convergence
- 13. Cost and Time Over run, Quality parameters KPIs Target Vs Achievement One Nation- One Transportal From Country to Farmer log in to the same site and access the same information about any one individual project in any one city/village Total Transparency- One India One citizen network Outcomes or Impact Analysis
- 14. Team One World- for implementing the SDGs GLOCAL= GLOBAL + LOCAL Village Taluk/tehsil District State/UT Country Global Citizen to Governance Customer to Governance connect Governance to citizen delivery of services Scalability is already built into the system
- 15. Opportunity to be used as a Monitoring and Evaluation tool for all programs Dimension Monitoring Evaluation Methods Routine review of reports, registers, administrative databases, field observations Scientific, rigorous research design, complex and intensive Information source Routine or surveillance system, field observation reports, progress reports, rapid assessment, program review meetings Same sources used for monitoring, plus population-based surveys, vital registration, special studies, inquiries and investigations Cost Consistent, recurrent costs spread across implementation period Episodic, often focused at the midpoint and end of implementation period
- 16. As a Monitoring and Evaluation tool for all programs Dimension Monitoring Evaluation Frequency Periodic, occurs regularly Episodic, necessary at the end Function Tracking / oversight Assessment Purpose Improve efficiency, provide information for reprogramming to improve outcomes Improve effectiveness, impact, value for money, future programming, strategy and policymaking Focus Inputs, outputs, processes, work plans (operational implementation) Effectiveness, relevance, impact, cost-effectiveness (population effects)
- 17. Glocal Program Management Solution affordable for all SMART Cities – for urban governance M/o Agricuture and Farmers Welfare - for Improvement of bovine breeding in rural areas predominantly World Bank Guidance Note MIT PhD study Project Vigeye in CVC Pl register at www.indiancst.com and experience GPMS yourself
Editor's Notes
- Public policy governance and corporate governance have to go beyond the enterprise, to embrace all stakeholders. The most important stakeholder namely the customer or citizen or the public at large, needs to be involved and empowered to ensure efficient deliveries of goods, services and consultancies. Only by doing this, better returns on investments can be ensured. To cite an example, in order to ensure that Sustainable Development Goals are actually achieved globally by 2030, it is necessary to bring all stakeholders to the same platform, to responsibly share information relating to the programs aimed at achieving all the 17 SDGs and their 169 targets. All the stakeholders need to access the same validated data, to facilitate facts based decisions at each level- from global to local level. Timely interventions are possible only when diverse data is processed, collated and analysed and made available in real time, by generation of appropriate alerts and delegation of tasks. We need to build TEAM one world to achieve success. We need to focus on public good rather than private gains. How the state of art ICT infrastructure of cloud computing, mobile apps etc can be fine tuned to deliver complex programs and projects, involving glocal stakeholders is proposed to be demonstrated live using the in house built TRANSPORTAL.
- How is Stakeholder Satisfaction added in PMBOK to be achieved in practice? When all Stakeholders are satisfied, there is Ram Rajya- Good Governance Governance whether Corporate or involving Public policy needs to go beyond the enterprise to embrace the citizen. Unless the citizen ( customer in the case of Corporate) is involved and empowered efficient deliveries of goods, services and consultancies i.e. Good Governance cannot happen. Today’s agenda is how to leverage ICT for citizen empowerment leading to Good Governance. Good Governance requires right decisions based on right data. We need to responsibly share data and practice Transparency and empower all stakeholders especially the citizens. How to build a TEAM leveraging ICT is the take away today.
- Global programs such as the Sustainable Development Goals (SDGs), consisting of 17 goals and 169 targets, are an ambitious agenda that will shape international development efforts for the next 15 years. These global goals highlight the complexity and wide scope of development challenges. To solve the urgent problems of development the world over, ‘all countries and all stakeholders, need to act in collaborative partnership, [to] implement this humongous plan’ To achieve success in the SDGs, all the stakeholders need to access the same validated data, to facilitate facts based decisions at each level- from global to local. Timely interventions are possible only when diverse data is processed, collated and analysed and made available in real time, by generation of appropriate alerts and delegation of tasks. First we need to unite the people into meaningful partnerships to bring prosperity for all, then only we can have peace and the planet made sustainable and safe.
- Refer Slide The Goals and Targets Goal 17 Strengthen the means of implementation and revitalize the global partnership for sustainable development Goal 1 End poverty in all its forms everywhere Goal 2 End hunger, achieve food security and improved nutrition and promote sustainable agriculture Goal 3 Ensure healthy lives and promote well-being for all at all ages Goal 4 Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all Goal 5 Achieve gender equality and empower all women and girls Goal 6 Ensure availability and sustainable management of water and sanitation for all Goal 7 Ensure access to affordable, reliable, sustainable and modern energy for all Goal 8 Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all Goal 9 Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation Goal 10 Reduce inequality within and among countries Goal 11 Make cities and human settlements inclusive, safe, resilient and sustainable Goal 12 Ensure sustainable consumption and production patterns Goal 13 Take urgent action to combat climate change and its impacts* Goal 14 Conserve and sustainably use the oceans, seas and marine resources for sustainable development Goal 15 Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss Goal 16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
- SDG 11 talks of Making cities and human settlements inclusive, safe, resilient and sustainable Songdo is just one example of what a “smart” or “future” city could look like. Sensors are planted throughout the city to monitor everything from temperature to traffic patterns to help alert residents of what their days might look like. Telepresence is outfitted in schools and homes, the buildings themselves are designed to be sustainable and eco friendly, and the city itself is designed around open spaces.
- How can we work together to make 100 Smart cities in India? Private public partnership is envisaged by the Government. Central, State and Local self Governments have to work together. A program like Clean city or Swachh Bharat requires all hands to the deck. All citizens have to join hands If questions like, “what is in it for me?” pops up all the time, if citizens apathy abounds, if data is in silos and left hand does not know what the right hand is doing…. We can forget about building the Smart city. The message is clear- All individuals and institutions have to go BEYOND their respective boundaries and jurisdictions to make things happen. They need to join hands together and share information responsibly. Open the data systems! Think public good, not private gains!!
- When I advocate, TEAM building, working together, and going beyond ones limits, I see three critical factors for success. I have put them down here as Top down approach Write once, Read/use many times User involvement Top down approach refers to Leadership, and they have to believe in Transparency and order data sharing and bring about digital transformation. They have to ensure data quality and purity. Next we come to the specific problem of digital transformation that requires not only capturing quality data at source but also the problem of legacy data. Most important is the information pay offs required at each level to answer the question- what is in it for me. GPMS as the innovative ICT platform that is being offered as a Beyond EPM solution is a composite solution for meeting all these critical success factors and more.
- For reasons of time management, I would like to discuss the risks of the GPMS Transportal in the question time, as I need to elaborate on the TRANSPORTAL first.
- Indian CST’s Transportal is a high-tech, people friendly, information sharing facilitator that leverages the best of Technology and Information Age to resolutely make measured progress towards institutional objectives by continual improved contributions from individuals and every other stakeholder. You may log in to the Transportal www.indiancst.com and commence your journey by registering and logging in. You can enthuse and invite other like thinking enthusiasts to build TEAM India and TEAM one world. All that one would need to do is to bring one’s own Internet connected device and register to get a username and password and then browse and see for oneself. Indian CST’s Transportal is fashioned as a multi function Transformation tool The Transportal has several Modules that integrate an user’s meme input to myriad applications on a central server on a real time basis E.g scan and data entry An ID document scanned can be digitised as Passport database, Ration card data base, drivers license data base, voters list, telephone list etc Through the two way communication module of the Transportal ( on several platforms such as sms, email, audio and video, chat etc ) a User can be prompted to add a meme/ further memes to the central databases using any device/ multiple devices Task Management tool User can be sent an alert or task and on completion of said task the data base gets populated with required information User inputs are structured or unstructured and could be voice, audio, video, photo bulk data say in an excel sheet etc.
- Indian CST’s Transportal provide each individual or institution or a TEAM access to information relevant to their roles and requirements. We have many integrated platforms including a unique platform called CVCMARK! Working in the background. These platforms help users to capture all types of data at source, validate and cross check the data quality and correlate the same with other relevant data coming from diverse sources, to process the integrated data into meaningful information. As the Transportal permits stakeholders to share information responsibly among themselves, the information gets collated and processed into intelligence which can then be analysed by experts to become actionable intelligence.
- Information is stored in Public, or Private by the owner of the Document. They can easily share it with other Team members or barter it for exchange in a restricted manner. We have a Gunata search engine which help you to always get more information than you put in by having an annotation algorithm! e.g. Project documents in put by one stakeholder is available for sharing with any other stakeholder based on key word search.
- In the case of SDGs or say the Smart city development, information about any project in the developing city is made available to all users based on their need. With all hands aligned to the same smart city goal, making it happen becomes easy.
- The Transportal has several analytical reports such as cost and time over runs. Transportal helps to build a TEAM. It Facilitates Transparency through Technology Builds up Efficiency through Empowerment Brings Accountability through Audit trails Helps Measure progress and motivates mutual cooperation Yes the Transportal is an ideal tool for team building and task management and alert generation.
- Scalability is already built into the system One can go from Local to global and vice versa The Transportal is a one window or one stop solution for a citizen to deal with Governance at all the levels local, provincial or national or global. Citizen to Governance Customer to Governance connect Governance to citizen delivery of services In my paper I have dealt with in detail how the Citizen’s interface includes the delivery of citizen services like the following:- For getting the copy of the Birth/ caste Certificate from the local municipal or Panchayat office or the marks cards and school/college certificate from the local school and college last attended. For renewal of Driving License- This will be done by the Motor Vehicles Department of the State concerned; For address change in a Passport- This will be done by Passport officer in the Central Government; For getting a VISA to enter another country - This will be done by the authorised personnel of the country concerned; For a better quality of life anywhere- Standards laid down in the Sustainable Development Goals and adopted by the comity of Nations as SDG 2030 program.
- It is an excellent tool for monitoring and evaluation as well as learning
- In closing I would like emphasise TEAM work facilitated by this innovative technology to go beyond ones borders. Article 51A (j) of the Indian Constitution has called this the Fundamental Duty of every Citizen i.e. “to strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavor and achievement.” Technology is at best an enabler. But as humans we have to put our heart into it. We have to put our hands to it. Yes, Let us put our hands together and make things happen. Thank you.