The CAAP® Model for Hiring and
Building High-Performance Teams
By Steven Lock
High Performance Strategist
FutureTHINK! Training & Consultancy
Singapore
International Labour Organisation (ILO)
• Less than 20 percent of
Vietnam’s workforce is
trained properly
• Many Vietnamese workers
do not meet the
requirements of the labor
market
3
Look beyond Skills, Qualifications & Experience
The CAAP® High Performance Model
5
Cultural Dimensions
Degree of Structure
Degree of Autonomy
Behavioural Values
Degree of
Structure
Hierarchy (how deep)
Span of Control (how wide)
Degree of
Autonomy
8
 Empowerment
 Decision Making
 Gen Y
Behavioral
Values
 Result focused,
internally
competitive
vs
 Loyalty, teamwork,
collaboration
9
When building High
Performance Teams,
first consider Cultural Fit
Attitude
Tale of Two Shoe Salesmen
Situation
hopeless!
Nobody wears
shoes!
Great
opportunity!
They don’t have
shoes!
Second, look for people
with great Attitude
Aptitude
15
Ability to:
Learn
Unlearn
Re-learn
Adaptable
Flexible
“It is not the strongest of the species that survives,
nor the most intelligent, but the one most responsive
to change.
~ Charles Darwin, “Father of Evolution”
18
Third, look for those with
great Aptitude
Personality
20
21
22
23
Do not ignore
Personality
How Do You Build a High Performance Team?
2 Steps
Hire the Right
People
• Culture
• Attitude
• Aptitude
• Personality
Lead Them Right
• Build Trust
• Establish
Communications
• Develop
Understanding
• Foster
The CAAP® High Performance Model
STEVEN LOCK
High Performance Strategist
FutureTHINK! Training & Consultancy LLP
+(65) 6827-9689 +(65) 9619-0816
As Featured on:
www.futurethink.com.sg
stevenlock@futurethink.
com.sg

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