1. Planetree Approach
A very common adage asserts thatwhere there’s a will,there’s a way.Ifonly good intentions were
enough to achieve a patient-centered healthcare system,but experience has proven time and time again
that desire alone does not generate change.Planetree provides the pathway to change,a structured
methodology for humanizing,personalizing and demystifying the patientexperience,customized to your
organization’s culture and needs.Powered by the stories and insights ofpatients, long-term care
residents,family members and healthcare professionals,the Planetree approach guides organizations in
making patient-centered care the centerpiece ofa cohesive strategy thataccelerates quality improvement
and positions your organization to create change that will last through:
 Development ofinfrastructures to support change
 Implementation ofpatient-preferred practices
 T ransformation oforganizational culture.
Core Strengths
Planetree helps organizations in a variety ofways from individual coaching and mentoring sessions to
large keynote presentations,and one day retreats to intensive organizational assessments.While we are
proud of our diverse approaches,assessments,infrastructure development,and skills building are
foundational to our approach to supporting you in the creation ofpatientcentered healthcare
environments.