The document presents a draft framework for improving employee productivity during bench periods. It analyzes the root causes of low bench productivity as a lack of proper policies, inadequate infrastructure and information flow, and lack of accountability. The proposed Booster Program approach involves analyzing employees coming onto the bench, providing interventions like training and developmental activities, and measuring KPIs like minimum productive hours and positive feedback. Governance structures are also outlined to provide accountability and information sharing between departments to maximize bench productivity.

1. Bench Productivity
A draft framework
Conceived–Developed by:
PKS Management Consultants
Bangalore
Service Tax Regd. No. AYMPS8310HSD001

2. Problem statement
Employees are mostly
unproductive during
Bench period

3. Root Cause Analysis
• No proper policies
• In-adequate
infrastructure / budget
• In-adequate
information flow
• No proper
accountability

4. Booster Program
Approach :: AIM deployment
Analysis Intervention Measurement
To Bench To Project

5. Description
of
Booster
Program

6. Employee may come on bench from
• Project
• Fresh hiring
• Lateral hiring
• Joining after long leave
(Sickness / Maternity
etc.)

7. Analyze about
• Expected time on bench
• Role
• Pipeline of project
• In-house planned projects
• Any feedback from
previous project
• Consideration of the
Employee’s choice of
technology / role /
location etc.

8. Inputs for Interventions come from
• Engineering team
(existing
projects, proposals etc.)
• Business team
(pipelined project etc.)
• HR / L&D Team (OD
issues, new hiring
initiatives etc.)
• RMG itself

9. Intervention
• CBT based training
• Training junior employees
• Writing
technical/management
papers /presentations
• Reviewing the technical
work
• Writing new proposals
• Engaging in organizational
development activities

10. Intervention (contd.)
• Interviewing the
candidates
• Creating new prototypes
etc.
• Courses from Logica
university
• External training
• Enrolling in short term
courses from IIM etc.
• Giving presentation in
external forums like TiE
etc.

11. Intervention (contd.)
Innovative way:
Establish a “garage”
software lab where
employees can
experiment

12. Measure
• Performance
• Inform the employee
about performance
• Capture the feedback of
the employee about
bench period

13. KPIs
• Minimum hours (x) of
productive work
• Less percentage (x) of
attrition from Bench
• From day 1, employee
in booster program
• For each employee at
least one program
• Positive Bench period
feedback

14. Governance
• Accountability of
Departments
• Proper proactive
information flow between
RMG and departments
• Infrastructure for RMG
• Regular updates to top
management about
productive utilization of
Bench

15. Results

16. An artefact of
PKS Management Consultants
+91 – 97411 94285
# 9, Site No. 14/15 B, 1st Vivekanda Layout
Outer Ring Road, Marathalli
Bangalore -560037
pramod@pksmanagementconsultants.com
www.pksmanagementconsultants.com
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17. Thanks!!