This document discusses how Usertap.io provides a solution for businesses to leverage artificial intelligence technologies through chatbots to connect with customers via messaging platforms. Usertap.io allows businesses to create and maintain chatbots without requiring an in-house engineering team by offering a no-code platform. The platform aims to help fill the gap between businesses equipped to connect with customers through messaging and consumers' desire to use messaging to communicate with businesses. Case studies show chatbots created through Usertap.io can increase customer interactions by 40% and shift 50% of customer interactions to messaging as seen with KLM.

1. AI solutions to get closer to your business goals,
one conversation at the time.

2. Mission statement:
“Help businesses around the world
leverage artificial intelligence
technologies to connect with 4B
potential customers online.”

3. The current state of communications

4. A gap between offer and demand
48%
of businesses are equipped to
connect with customers through
messages*
85%
of consumers would like to use
messaging to talk to businesses*
*Source: Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016

5. Business Messaging
Instant messaging platforms are opening to companies...

6. Business Messaging
… and offering automation capabilities to interact with customers
24/7

7. Chatbots
Chatbots can be programmed to help a
your business with anything:
● Customer Support
● Sales
● Marketing
● Legal
● ...

8. The problem
Creating and maintaining chatbots
requires an in-house engineering
team.

9. The problem
Most companies can’t afford it...

10. Bringing the power of bots, to
every businesses.
No coding required.
usertap.io
The solution

11. The solution
usertap.io

12. Revenue model
usertap.io
Usertap pricing evolves according to
your company needs.
Only pay for what you use.

13. Be where your customers are:
The KLM Case Study
usertap.io
40%increase in KLM’s user
interactions since chatbot
creation

14. Be where your customers are:
The KLM Case Study
usertap.io
50 %of all KLM’s customer interactions
are made through messaging apps
+

15. Be where your customers are:
The KLM Case Study
usertap.io
“Customers are much more at ease when
reaching out to companies through the
channels they already use”

16. Be where your customers are:
Save development and maintenance costs
usertap.io
Firms from all sectors are now deciding to join the movement by creating
accounts and have chatbots to handle customers on the main messaging
platforms, answering queries in a dozen of languages 24/7.
Usertap.io is there to help businesses, that do not have the R&D budget of companies like these
to leverage messaging platforms and reach a high level of quality in customer management.

17. Be where your customers are:
Save development and maintenance costs
usertap.io
Usertap will save you time and money.
You’ll be able to interact with your customers and grow your business for a fraction of the development and
maintenance cost.

18. Questions?
Contact us at: team@usertap.io
usertap.io
usertap @usertapHQ Usertap.io Usertap.io @usertap.io