Global Talent
   Webinar

Creating the Business Case for
Strategic Workforce Planning
Introductions
           Sue Brooks
           Managing Director,
             Ochre House



         Kristen Wright

        Vice President, Pinstripe



             Ali Gilani
            Global Head of
        Resourcing, ArcelorMittal
Agenda

 Global Talent Landscape
                                 "Only 26% of
 Creating the Business        organizations are
 Case at ArcelorMittal        confident they can
 International Insights         meet customer
                               needs with their
 Q&A                         current staffing and
                               training levels."



                           Amplitude Research, December 2011
The Global Talent Landscape
Macro Trends


                                                    Change Ahead!

  Volatility   Compliance     Pressure on Margins




                                                       Welcome to
Generation &   Technologies
                                                    THE NEW NORMAL
                                 Globalization
 Skills Gaps   & Innovation
HR Context

 Fewer People                               Igniters
    Optimized                               People Pipelines
         Lean                               Culture Change




 Efficiency/    Right People, Right Time,     Growth/ Business
 Cost Saving           Right Place                 Value
Shared Definitions

  Resource Planning vs. Strategic Workforce Planning



              1 year          3 years                 5+ years

Time


       Resource Plan   Strategic Workforce Planning
Poll Question

Why is SWP Important?
                                    “We knew we were
• Competitiveness and Agility    moving into on-line and
• Business Diversification and    digital three years ago
  Transformation                  but the Talent Strategy
                                  was not aligned. Now
• New Skills needed for the      we don’t have the right
  Future                         skills and are behind the
• Critical Skills Availability    curve in comparison to
                                     our competitors.”
• Employment Legislation
Building the Business Case
An ArcelorMittal Case Study
Why does ArcelorMittal do it?

The sustainability of our business.


 “The right talent at the right place at the right
       time to ensure future success of the
                   organization.”
Benefits & Risks

Benefits of Workforce Planning           Risks of Not Doing Workforce
                                                   Planning
Generates a plan that keeps you         Promotes crisis management
focused on the strategy
Provides a year-by-year action plan     Results in ad hoc planning for today
that executes the strategy
Avoids bad short term decisions that    Increases the costs associated with
result in long term problems            bad decisions
Provides preparedness for unplanned     Encourages knee-jerk reactions
situations
Ensures that core jobs and key skills   Risks the loss of skills that can cripple
are secured                             the organization


                   Proactive vs. Reactive
Strategic Workforce Planning




            DEVELOP THE WORKFORCE PLAN

                  ANALYZE THE GAPS

    FORECAST THE DEMAND        FORECAST THE SUPPLY

            DEFINE THE STRATEGIC DIRECTION
Lessons Learned

 Expecting HR to “OWN” Workforce Planning
Lessons Learned

 Expecting HR to “OWN” Workforce Planning
 Trying to run before you can walk
Lessons Learned

 Expecting HR to “OWN” Workforce Planning
 Trying to run before you can walk
 Talking in a different language to the board
Lessons Learned

 Expecting HR to “OWN” Workforce Planning
 Trying to run before you can walk
 Talking in a different language to the board
 Failing to see the bigger picture
Lessons Learned

 Expecting HR to “OWN” Workforce Planning
 Trying to run before you can walk
 Talking in a different language to the board
 Failing to see the bigger picture
 Falling at the last hurdle: Implementation
Lessons Learned

 Expecting HR to “OWN” Workforce Planning
 Trying to run before you can walk
 Talking in a different language to the board
 Failing to see the bigger picture
 Falling at the last hurdle: Implementation
 Planning without the right skills
Challenge to HR Colleagues


   If we do not take the initiative and
   work with Business Leaders to
   implement SWP then we can stop
   worrying about being HR.

   We will be viewed only as Personnel.
International Insights
What are people doing globally?

 Only 20% of organizations           “SWP is the 5-10
 we interviewed do long-           year plan. There is a
 term planning?                    challenge to educate
                                    the organization in
 40% of organizations are           that context and to
 starting to invest in this area       keep it live.”
                                                  “We find it hard
 Heavy focus on the internal                       enough to do
 processes                                     resource planning in
                                                 our organization,
                                                however unless we
                                               shift this, it will be a
                                               significant risk to the
                                                     business.”
Strategic Workforce Planning
No, you won’t get nice neat numbers.
And if you do, they’ll be wrong.
But…
 Brings data to decision making
 Is a flexible connection between strategy and
 execution
 Delivers strategic value
Q&A
Upcoming Learning Opportunities

Global SWP whitepaper and webinar replay available.
  Talent Communities Webinar
  July 29 – Case Study by GE Energy         Connect with Us!
  Pinstripe Presents Webinar                 talk.ochrehouse.com
  August 28 – Case Study by Allstate   pinstripetalent.com/RPOlosophy

  Workplace Diversity Think Tank
  September 17 – hosted by
  Telefónica UK                             Continue the conversation:
                                                 #TalentMindset

Pinstripe Presents Global Talent Webinar Creating the Business Case for Strategic Workforce Planning

  • 1.
    Global Talent Webinar Creating the Business Case for Strategic Workforce Planning
  • 2.
    Introductions Sue Brooks Managing Director, Ochre House Kristen Wright Vice President, Pinstripe Ali Gilani Global Head of Resourcing, ArcelorMittal
  • 3.
    Agenda Global TalentLandscape "Only 26% of Creating the Business organizations are Case at ArcelorMittal confident they can International Insights meet customer needs with their Q&A current staffing and training levels." Amplitude Research, December 2011
  • 4.
  • 5.
    Macro Trends Change Ahead! Volatility Compliance Pressure on Margins Welcome to Generation & Technologies THE NEW NORMAL Globalization Skills Gaps & Innovation
  • 6.
    HR Context FewerPeople Igniters Optimized People Pipelines Lean Culture Change Efficiency/ Right People, Right Time, Growth/ Business Cost Saving Right Place Value
  • 7.
    Shared Definitions Resource Planning vs. Strategic Workforce Planning 1 year 3 years 5+ years Time Resource Plan Strategic Workforce Planning
  • 8.
    Poll Question Why isSWP Important? “We knew we were • Competitiveness and Agility moving into on-line and • Business Diversification and digital three years ago Transformation but the Talent Strategy was not aligned. Now • New Skills needed for the we don’t have the right Future skills and are behind the • Critical Skills Availability curve in comparison to our competitors.” • Employment Legislation
  • 9.
    Building the BusinessCase An ArcelorMittal Case Study
  • 10.
    Why does ArcelorMittaldo it? The sustainability of our business. “The right talent at the right place at the right time to ensure future success of the organization.”
  • 11.
    Benefits & Risks Benefitsof Workforce Planning Risks of Not Doing Workforce Planning Generates a plan that keeps you Promotes crisis management focused on the strategy Provides a year-by-year action plan Results in ad hoc planning for today that executes the strategy Avoids bad short term decisions that Increases the costs associated with result in long term problems bad decisions Provides preparedness for unplanned Encourages knee-jerk reactions situations Ensures that core jobs and key skills Risks the loss of skills that can cripple are secured the organization Proactive vs. Reactive
  • 12.
    Strategic Workforce Planning DEVELOP THE WORKFORCE PLAN ANALYZE THE GAPS FORECAST THE DEMAND FORECAST THE SUPPLY DEFINE THE STRATEGIC DIRECTION
  • 13.
    Lessons Learned ExpectingHR to “OWN” Workforce Planning
  • 14.
    Lessons Learned ExpectingHR to “OWN” Workforce Planning Trying to run before you can walk
  • 15.
    Lessons Learned ExpectingHR to “OWN” Workforce Planning Trying to run before you can walk Talking in a different language to the board
  • 16.
    Lessons Learned ExpectingHR to “OWN” Workforce Planning Trying to run before you can walk Talking in a different language to the board Failing to see the bigger picture
  • 17.
    Lessons Learned ExpectingHR to “OWN” Workforce Planning Trying to run before you can walk Talking in a different language to the board Failing to see the bigger picture Falling at the last hurdle: Implementation
  • 18.
    Lessons Learned ExpectingHR to “OWN” Workforce Planning Trying to run before you can walk Talking in a different language to the board Failing to see the bigger picture Falling at the last hurdle: Implementation Planning without the right skills
  • 19.
    Challenge to HRColleagues If we do not take the initiative and work with Business Leaders to implement SWP then we can stop worrying about being HR. We will be viewed only as Personnel.
  • 20.
  • 21.
    What are peopledoing globally? Only 20% of organizations “SWP is the 5-10 we interviewed do long- year plan. There is a term planning? challenge to educate the organization in 40% of organizations are that context and to starting to invest in this area keep it live.” “We find it hard Heavy focus on the internal enough to do processes resource planning in our organization, however unless we shift this, it will be a significant risk to the business.”
  • 22.
    Strategic Workforce Planning No,you won’t get nice neat numbers. And if you do, they’ll be wrong. But… Brings data to decision making Is a flexible connection between strategy and execution Delivers strategic value
  • 23.
  • 24.
    Upcoming Learning Opportunities GlobalSWP whitepaper and webinar replay available. Talent Communities Webinar July 29 – Case Study by GE Energy Connect with Us! Pinstripe Presents Webinar talk.ochrehouse.com August 28 – Case Study by Allstate pinstripetalent.com/RPOlosophy Workplace Diversity Think Tank September 17 – hosted by Telefónica UK Continue the conversation: #TalentMindset