Hierarchy of management that covers different levels of management
Piloting Web 2.0 with GovSpace
1. G to G Collaboration
Piloting the
Web 2.0 with
Oregon GovSpace
2. The Digital Majority
Age
18-29 87%
Use the Internet 30-49 83%
Total Adults 71% 50-64 65%
Women 70% 65+ 32%
Men 71%
Educational attainment
Race/ethnicity Less than High School 40%
White, Non-Hispanic 73% High School 61%
Black, Non-Hispanic 62% Some College 81%
English-speaking Hispanic 78% College + 91%
Geography
Household income
Urban 73%
Less than $30,000/yr 55%
Suburban 73%
$30,000-$49,999 69%
Rural 60%
$50,000-$74,999 82%
September 2007
$75,000 + 93%
3. Millenials change everything
Chose Community
Over Government
From Center to Periphery
Democratization of digital tools
Their native environment:
social operating systems,
collective intelligence,
data mashups, grassroots video,
collaboration webs, and
mobile broadband.
Center for Digital Government, Paul Taylor, Chief Strategy Officer
4. I. Talking (Conversation)
II. Reading (Paper)
III. Listening (Radio)
IV. Watching (Television)
V. Browsing (Web 1.0)
VI. Searching (Web 1.0)
VII. Sharing (Web 2.0)
Center for Digital Government, Paul Taylor, Chief Strategy Officer
5. Who else in
Government outside
of your organization
do you collaborate
with?
10. “Project management aspects [of collaboration
software] are a trend we’ve been hearing from many
users.
They see project management not so much as PERT
charts and resource planning, but keeping the project
team on the same page, with light task management
(lighter than workflow systems) and document
management.
We haven’t published enough about this phenomenon;
we will do more.”
Jeffery Mann, VP Collaboration , Gartner Research
January 19, 2009
“Are you at the stage where it would be worthwhile to do a
case study?”
11. #1 According to Gartner Research &
Forrester Research
Oct/2008
Jan/2009
12. Currently a Service
• Hosting is moving to SunGard this spring
• Seamless upgrades – Easy support
• Cost of Service – $7,500/mo
“Oregon is one of the leaders in using a Software as a
Service model for collaboration. Other states would
benefit from learning about the Oregon experience.”
Paul Taylor, Chief Strategy Officer
Center for Digital Government
December, 2009
13. USERS
Metrics 1000
• Over 900 user accounts 500
• Over 2400 messages
0
• Over 1500 documents Mar Jul Nov Mar
& 3200 edits MESSAGES
2500
• 182 Blogs 2000
• Site Support: 80 1500
1000
questions, 377 replies, 500
22,188 views 0
Mar Jul Nov Mar
