This document discusses key performance indicators (KPIs) for evaluating job performance in the pharmaceutical industry. It provides information on developing KPI systems, including defining objectives, identifying key result areas and tasks, and determining methods to measure results. The document outlines common types of KPIs such as process, input, output, leading, and lagging KPIs. It also discusses mistakes to avoid when creating KPIs, such as having too many KPIs or not linking them to organizational strategy. Additional resources on KPIs can be found on the provided website.