Presentation by Pete Herlihy, lead product manager at the Government Digital Service. Delivered at the Turing Festival in Edinburgh on Thursday 18 August 2016.
Open data is a concept that involves offering free access to data. Anyone can use and republish the data in whatever manner they wish. There are no copyright restrictions or patents. The concept behind the open data movement is like other well-known movements such as open access or open source. This long-established philosophy is gaining in popularity due to the Internet and the launch of government based open data initiatives such as Data.Gov.
The document discusses several issues related to data privacy law and regulation in the context of social media and technology companies. It notes that the laws around data currently reside in industry silos and that technology companies have surpassed regulators in Washington DC. It advocates for voluntary implementation of privacy practices by companies rather than restrictive regulation. It also outlines some initial steps companies could take such as conducting privacy assessments, implementing architectural privacy solutions, and reworking privacy policies. The document acknowledges that more discussion is still needed around how to address major privacy issues and incidents.
The document discusses identity management and electronic signatures. It explains that an electronic signature is only valid and enforceable if the signing process can prove who signed. There are many options for identifying the signer, from using a digital signature to using a typed name or login credentials. The key elements of identity management are identification, which associates identifying attributes with a person, and authentication, which verifies that a person is who they claim to be for a specific transaction. The US government is working on a national strategy to address online identity and allow individuals to use identity credentials across different systems and entities.
This document discusses how social media and new technologies can empower citizens and transform democracy. It notes that democracy is an ongoing project that needs modernizing through tools like Twitter, which can both help coordinate grassroots efforts but also be misused by terrorists. New technologies are lowering the costs of coordination and enabling people to accomplish more through volunteer efforts like Wikipedia. However, these technologies also raise serious issues around privacy, data protection, and how governments can productively partner with companies and citizens to take advantage of emerging opportunities while mitigating risks.
Local Social Digital | Australia | November 2011 FutureGov
This document discusses how technology can help transform public services and local government through open, social innovation. It focuses on creating public value rather than focusing on public institutions and technology alone. Some key ideas discussed are using digital tools to improve democracy, collaboration, engagement and customer service; taking an experimental approach; and connecting constituents. It also addresses challenges around impact, embedding changes, business cases, power structures and scaling initiatives sustainably.
The Theory And Practice Of Democracy In Virtual WorldsDavid Orban
Inaugural lecture of the CRAEDO Auditorium in Second Life's Colonia Nova Island. The objective of the talk, in analyzing the nature of democracy online is that of persuading the listener that the online worlds cannot exist in isolation, and that they are interdependent with the real world. This mutual influence is a non-zero sum game, beneficial to both, and it is up to the new to shake up the old, it is up to the online world to lead. Gives views on how it must be possible to arrive to a virtuous circle, where the values, the processes, and the goals of both worlds are enhanced by this continuous interaction.
This document discusses Gov 2.0 initiatives across 29 states that have securely processed $22.5 billion across 200 million transactions through 7,500 applications and 3,500 agencies. It promotes using new technologies like mobile apps, responsive design, geo-location, social media, open data portals, and live help to enhance government services, reduce costs, and encourage participation. The key is focusing on customers through design, accessibility, search, and personalized, data-driven solutions while being open and creating opportunities for feedback and crowdsourced innovation.
The document discusses the challenges and opportunities of transforming government through citizen-centric design and open participation, also known as Government 2.0. It advocates for co-design of public services between government and citizens to better meet user needs. This includes citizens providing feedback and helping solve problems through collaboration. However, challenges remain such as lack of listening by governments, risk-averse cultures, and no clear process for citizen input. Transformational change will require principles of empathy, humility, and user-centered design.
Open data is a concept that involves offering free access to data. Anyone can use and republish the data in whatever manner they wish. There are no copyright restrictions or patents. The concept behind the open data movement is like other well-known movements such as open access or open source. This long-established philosophy is gaining in popularity due to the Internet and the launch of government based open data initiatives such as Data.Gov.
The document discusses several issues related to data privacy law and regulation in the context of social media and technology companies. It notes that the laws around data currently reside in industry silos and that technology companies have surpassed regulators in Washington DC. It advocates for voluntary implementation of privacy practices by companies rather than restrictive regulation. It also outlines some initial steps companies could take such as conducting privacy assessments, implementing architectural privacy solutions, and reworking privacy policies. The document acknowledges that more discussion is still needed around how to address major privacy issues and incidents.
The document discusses identity management and electronic signatures. It explains that an electronic signature is only valid and enforceable if the signing process can prove who signed. There are many options for identifying the signer, from using a digital signature to using a typed name or login credentials. The key elements of identity management are identification, which associates identifying attributes with a person, and authentication, which verifies that a person is who they claim to be for a specific transaction. The US government is working on a national strategy to address online identity and allow individuals to use identity credentials across different systems and entities.
This document discusses how social media and new technologies can empower citizens and transform democracy. It notes that democracy is an ongoing project that needs modernizing through tools like Twitter, which can both help coordinate grassroots efforts but also be misused by terrorists. New technologies are lowering the costs of coordination and enabling people to accomplish more through volunteer efforts like Wikipedia. However, these technologies also raise serious issues around privacy, data protection, and how governments can productively partner with companies and citizens to take advantage of emerging opportunities while mitigating risks.
Local Social Digital | Australia | November 2011 FutureGov
This document discusses how technology can help transform public services and local government through open, social innovation. It focuses on creating public value rather than focusing on public institutions and technology alone. Some key ideas discussed are using digital tools to improve democracy, collaboration, engagement and customer service; taking an experimental approach; and connecting constituents. It also addresses challenges around impact, embedding changes, business cases, power structures and scaling initiatives sustainably.
The Theory And Practice Of Democracy In Virtual WorldsDavid Orban
Inaugural lecture of the CRAEDO Auditorium in Second Life's Colonia Nova Island. The objective of the talk, in analyzing the nature of democracy online is that of persuading the listener that the online worlds cannot exist in isolation, and that they are interdependent with the real world. This mutual influence is a non-zero sum game, beneficial to both, and it is up to the new to shake up the old, it is up to the online world to lead. Gives views on how it must be possible to arrive to a virtuous circle, where the values, the processes, and the goals of both worlds are enhanced by this continuous interaction.
This document discusses Gov 2.0 initiatives across 29 states that have securely processed $22.5 billion across 200 million transactions through 7,500 applications and 3,500 agencies. It promotes using new technologies like mobile apps, responsive design, geo-location, social media, open data portals, and live help to enhance government services, reduce costs, and encourage participation. The key is focusing on customers through design, accessibility, search, and personalized, data-driven solutions while being open and creating opportunities for feedback and crowdsourced innovation.
The document discusses the challenges and opportunities of transforming government through citizen-centric design and open participation, also known as Government 2.0. It advocates for co-design of public services between government and citizens to better meet user needs. This includes citizens providing feedback and helping solve problems through collaboration. However, challenges remain such as lack of listening by governments, risk-averse cultures, and no clear process for citizen input. Transformational change will require principles of empathy, humility, and user-centered design.
Digital Identity by Roxana Nasoi Transylvania Crypto Conference #TCConf Roxana Nasoi
Digital Identity, the problem of privacy and anonymity in today's world. How banking systems and e-cash systems like Paypal exploit your data, how your actions influence the ones next to us, and why Bitcoin might be the right solution towards data ownership.
Presented at Transylvania Crypto Conference, Cluj Napoca, 10-13th of October, 2019.
1) The document discusses how government use of the web has evolved from static HTML pages with limited content and participation in 1997 to today's highly interactive services, rich multimedia, and encouragement of citizen participation through Web 2.0 technologies.
2) It provides definitions of Web 2.0 and discusses how Web 2.0 can help increase government transparency, citizen involvement, and public-private collaboration through tools like mashups, wikis, blogs, and data sharing.
3) Key challenges discussed include balancing security needs with open data sharing, understanding changing user demographics, and measuring the success of Web 2.0 initiatives.
2012 URISA Track, Civic Engagement and Success through the Cloud, Anthony Pal...GIS in the Rockies
This document discusses civic engagement and government success through cloud computing. It begins with an introduction to civic engagement and defines it. It then discusses responsibilities of government and challenges around budget, resources, and public expectations. The result is governments searching for more efficient approaches to meet demands. The cloud is presented as an approach to create enterprise IT solutions that can save money, time, and resources. Examples of cloud-based systems for finances, land management, and more are provided. The presentation ends with questions and contact information.
The document discusses future security challenges at the ZACon conference. It summarizes opinions that information security problems have persisted for 25 years and hacking capabilities now exceed anti-virus budgets. It then explores emerging security frontiers like the semantic web, social networking, human-machine interfaces, virtual worlds, and technologies that are already here like service-oriented architectures and cloud computing. Each new development exceeds our current capacity to secure systems and properly manage related data and risks. The document calls for a risk-based progression in security as new technologies evolve.
The document discusses how governments can reduce IT costs and better serve the public through technology. It suggests that governments adopt web-based and free technologies over proprietary ones to reduce long-term costs. It also recommends investing in web capabilities and skills, and allowing more user participation to create applications and content. The document provides several examples of governments that have successfully increased online services to reduce costs and better engage with constituents.
CivicAction has played the role of neutral sandbox for over a decade, bringing together senior executives and rising leaders from all sectors to tackle challenges facing the Greater Toronto and Hamilton Area. They build partnerships and take action through campaigns, programs, and organizations that transform the region. CivicAction hosts events and programs focused on topics like jobs for youth facing barriers, transforming government for the 21st century, and open data.
Code for America is a nonprofit organization that aims to improve government services through technology and civic engagement. The document discusses Code for America's work in Chicago, including starting a local brigade to organize civic hackers, collaborating with the city government on projects, and obtaining funding for fellowship programs. It also describes how the brigade model has expanded to include regional coordination in order to better support growing brigades across the network.
Presentation I did at Social Bar at the 4th of November in Berlin. It's a 10 minute talk about open government data for people who are not familiar with the topic.
The Hacking Madison presentation from the Madison, WI Neighborhood Conference of September 2014
http://www.cityofmadison.com/neighborhoods/Neighborhoodconference/
The document discusses the mission and activities of the Open Data Institute (ODI). The ODI aims to catalyze open data culture to create economic, environmental, and social value. It does this through standards, research, training, incubation and other services. The ODI has received public and philanthropic funding and has trained leaders, incubated startups, run courses and events, and identified savings for the UK health service through its work.
The document discusses the shift from Web 1.0 to Web 2.0 and what this means for government. Some key aspects of Web 2.0 include openness, collaboration, community, and harnessing collective intelligence through people sharing data in real-time. For government, Web 2.0 can increase efficiency and productivity through uses like wikis, social networks, and exposing data for others to reuse through web services. The era of Web 2.0 is about embracing these changes to better engage and serve citizens.
This document discusses how civic technology and open data can help cities make better data-driven decisions. It presents LocalData, a startup that develops mobile and web apps to help governments and communities collect data. LocalData has conducted surveys in Detroit, Gary, and other cities to gather information on vacant and abandoned properties to help with issues like rightsizing. The platform allows custom surveys, real-time mapping and analysis of data, and engages citizens. LocalData aims to give cities more accurate and timely data to address challenges in areas such as development, transportation, and supply chains.
A great presentation by Mr. Saleem, CEO of Tresconglobal.com during his Taiwan Blockchain Conference talk and CVM Malaysia Forum #1 keynote delivery.
For related event log, visit: http://cryptovalley.my/cvm-forum-1-the-blockchain-ecosystem/
Government as a Platform: New foundations for a digital stateTom Loosemore
A talk given to the Westminster eForum on 24 June 2015, it shares a vision for a simpler, cheaper government built on new Internet-era institutional and data foundations. Aka Government as a Platform.
One pager - "Trust in an Interdependent World" - October 2017Guy Huntington
“The information age has ushered in a networked and interdependent world, one in which challenges and opportunities appear and disappear faster than traditional organizational models can manage.” - Chris Fussell
We are living in an economic revolution, which is quietly disrupting almost all of our ways of doing things. Driven by electronic interdependencies between multiple parties, it requires trust.
Central to creating the trust is verifying who the identity is, accepting an authentication, and obtaining the identity’s authorization consent. Technology for interdependency, i.e. federation, is outpacing our ability to create this trust. New guidelines, laws, and regulations are required to leverage biometrics for identity verification.
Couple this with the advent of a miniature “Internet of Things.” Each of us will likely have hundreds of them. We will be required to provide our authorization consent allowing each device to work with other devices, identities, and/or enterprises.
The result? A revolution is upon us. It’s unlike anything we have ever seen.
HLT 2013 - Big Data Navigation and Discovery by Stefan Andreasen & Jeff GodboldBasis Technology
Last year Basis Technology introduced Odyssey – an analytics solution, which provides an open, scalable platform for search, navigation and discovery. Its purpose is to streamline the development of highly customizable solutions for efficiently discovering relevant information from vast volumes of structured and unstructured content. Basis Technology has recently teamed with Kapow to incorporate their industry leading Big Data integration platform into the Odyssey solution to enhanced both the range of data now available to Odyssey as well as the ease of deployment. During this session, Stefan Andreasen (Kapow) and Jeff Godbold (Basis Technology) will provide an overview of this joint solution, highlighting the many benefits it offers to the world of multilingual, information discovery.
This document discusses several online tools that are useful for entrepreneurs:
- AngelList is a platform for startups, investors, and job seekers that allows startups to raise funding for free.
- Meetup allows users to find and join local groups united by common interests like hobbies, careers, or activities.
- Fiverr is a global marketplace where freelancers offer services starting at $5 per job.
- Contently helps brands create and manage quality content by connecting them with freelance writers, photographers, and editors.
- Wix allows users to create websites and mobile sites using their online drag-and-drop tools.
The document discusses digital rights and their importance. It notes that digital rights are a natural extension of human rights and have three pillars - privacy, freedom, and ownership. It advocates that people must be able to own their identity and data, control access to it, access and extract their own data from companies, and have their complex relationships and value recognized by technology. Companies should be transparent in their data use and help people understand themselves.
How open data and social media can work together to solve some of government's big problems. (Presented to the California Democratic Party Internet Caucus at Stanford University, Feb. 5, 2011.)
Digital Identity by Roxana Nasoi Transylvania Crypto Conference #TCConf Roxana Nasoi
Digital Identity, the problem of privacy and anonymity in today's world. How banking systems and e-cash systems like Paypal exploit your data, how your actions influence the ones next to us, and why Bitcoin might be the right solution towards data ownership.
Presented at Transylvania Crypto Conference, Cluj Napoca, 10-13th of October, 2019.
1) The document discusses how government use of the web has evolved from static HTML pages with limited content and participation in 1997 to today's highly interactive services, rich multimedia, and encouragement of citizen participation through Web 2.0 technologies.
2) It provides definitions of Web 2.0 and discusses how Web 2.0 can help increase government transparency, citizen involvement, and public-private collaboration through tools like mashups, wikis, blogs, and data sharing.
3) Key challenges discussed include balancing security needs with open data sharing, understanding changing user demographics, and measuring the success of Web 2.0 initiatives.
2012 URISA Track, Civic Engagement and Success through the Cloud, Anthony Pal...GIS in the Rockies
This document discusses civic engagement and government success through cloud computing. It begins with an introduction to civic engagement and defines it. It then discusses responsibilities of government and challenges around budget, resources, and public expectations. The result is governments searching for more efficient approaches to meet demands. The cloud is presented as an approach to create enterprise IT solutions that can save money, time, and resources. Examples of cloud-based systems for finances, land management, and more are provided. The presentation ends with questions and contact information.
The document discusses future security challenges at the ZACon conference. It summarizes opinions that information security problems have persisted for 25 years and hacking capabilities now exceed anti-virus budgets. It then explores emerging security frontiers like the semantic web, social networking, human-machine interfaces, virtual worlds, and technologies that are already here like service-oriented architectures and cloud computing. Each new development exceeds our current capacity to secure systems and properly manage related data and risks. The document calls for a risk-based progression in security as new technologies evolve.
The document discusses how governments can reduce IT costs and better serve the public through technology. It suggests that governments adopt web-based and free technologies over proprietary ones to reduce long-term costs. It also recommends investing in web capabilities and skills, and allowing more user participation to create applications and content. The document provides several examples of governments that have successfully increased online services to reduce costs and better engage with constituents.
CivicAction has played the role of neutral sandbox for over a decade, bringing together senior executives and rising leaders from all sectors to tackle challenges facing the Greater Toronto and Hamilton Area. They build partnerships and take action through campaigns, programs, and organizations that transform the region. CivicAction hosts events and programs focused on topics like jobs for youth facing barriers, transforming government for the 21st century, and open data.
Code for America is a nonprofit organization that aims to improve government services through technology and civic engagement. The document discusses Code for America's work in Chicago, including starting a local brigade to organize civic hackers, collaborating with the city government on projects, and obtaining funding for fellowship programs. It also describes how the brigade model has expanded to include regional coordination in order to better support growing brigades across the network.
Presentation I did at Social Bar at the 4th of November in Berlin. It's a 10 minute talk about open government data for people who are not familiar with the topic.
The Hacking Madison presentation from the Madison, WI Neighborhood Conference of September 2014
http://www.cityofmadison.com/neighborhoods/Neighborhoodconference/
The document discusses the mission and activities of the Open Data Institute (ODI). The ODI aims to catalyze open data culture to create economic, environmental, and social value. It does this through standards, research, training, incubation and other services. The ODI has received public and philanthropic funding and has trained leaders, incubated startups, run courses and events, and identified savings for the UK health service through its work.
The document discusses the shift from Web 1.0 to Web 2.0 and what this means for government. Some key aspects of Web 2.0 include openness, collaboration, community, and harnessing collective intelligence through people sharing data in real-time. For government, Web 2.0 can increase efficiency and productivity through uses like wikis, social networks, and exposing data for others to reuse through web services. The era of Web 2.0 is about embracing these changes to better engage and serve citizens.
This document discusses how civic technology and open data can help cities make better data-driven decisions. It presents LocalData, a startup that develops mobile and web apps to help governments and communities collect data. LocalData has conducted surveys in Detroit, Gary, and other cities to gather information on vacant and abandoned properties to help with issues like rightsizing. The platform allows custom surveys, real-time mapping and analysis of data, and engages citizens. LocalData aims to give cities more accurate and timely data to address challenges in areas such as development, transportation, and supply chains.
A great presentation by Mr. Saleem, CEO of Tresconglobal.com during his Taiwan Blockchain Conference talk and CVM Malaysia Forum #1 keynote delivery.
For related event log, visit: http://cryptovalley.my/cvm-forum-1-the-blockchain-ecosystem/
Government as a Platform: New foundations for a digital stateTom Loosemore
A talk given to the Westminster eForum on 24 June 2015, it shares a vision for a simpler, cheaper government built on new Internet-era institutional and data foundations. Aka Government as a Platform.
One pager - "Trust in an Interdependent World" - October 2017Guy Huntington
“The information age has ushered in a networked and interdependent world, one in which challenges and opportunities appear and disappear faster than traditional organizational models can manage.” - Chris Fussell
We are living in an economic revolution, which is quietly disrupting almost all of our ways of doing things. Driven by electronic interdependencies between multiple parties, it requires trust.
Central to creating the trust is verifying who the identity is, accepting an authentication, and obtaining the identity’s authorization consent. Technology for interdependency, i.e. federation, is outpacing our ability to create this trust. New guidelines, laws, and regulations are required to leverage biometrics for identity verification.
Couple this with the advent of a miniature “Internet of Things.” Each of us will likely have hundreds of them. We will be required to provide our authorization consent allowing each device to work with other devices, identities, and/or enterprises.
The result? A revolution is upon us. It’s unlike anything we have ever seen.
HLT 2013 - Big Data Navigation and Discovery by Stefan Andreasen & Jeff GodboldBasis Technology
Last year Basis Technology introduced Odyssey – an analytics solution, which provides an open, scalable platform for search, navigation and discovery. Its purpose is to streamline the development of highly customizable solutions for efficiently discovering relevant information from vast volumes of structured and unstructured content. Basis Technology has recently teamed with Kapow to incorporate their industry leading Big Data integration platform into the Odyssey solution to enhanced both the range of data now available to Odyssey as well as the ease of deployment. During this session, Stefan Andreasen (Kapow) and Jeff Godbold (Basis Technology) will provide an overview of this joint solution, highlighting the many benefits it offers to the world of multilingual, information discovery.
This document discusses several online tools that are useful for entrepreneurs:
- AngelList is a platform for startups, investors, and job seekers that allows startups to raise funding for free.
- Meetup allows users to find and join local groups united by common interests like hobbies, careers, or activities.
- Fiverr is a global marketplace where freelancers offer services starting at $5 per job.
- Contently helps brands create and manage quality content by connecting them with freelance writers, photographers, and editors.
- Wix allows users to create websites and mobile sites using their online drag-and-drop tools.
The document discusses digital rights and their importance. It notes that digital rights are a natural extension of human rights and have three pillars - privacy, freedom, and ownership. It advocates that people must be able to own their identity and data, control access to it, access and extract their own data from companies, and have their complex relationships and value recognized by technology. Companies should be transparent in their data use and help people understand themselves.
How open data and social media can work together to solve some of government's big problems. (Presented to the California Democratic Party Internet Caucus at Stanford University, Feb. 5, 2011.)
MongoDB Digital Transformation 2015: Government Digital ServiceMongoDB
This document discusses the work of the Government Digital Service (GDS) in the UK. It notes that GDS started by building the GOV.UK website, which now receives 12 million visitors per week and hosts over 300 government departments and organizations. GDS has also redesigned 25 of the government's biggest services to better meet user needs, improving satisfaction and reducing application times. GDS is working with digital teams across the country and has changed how the government buys technology and digital services to make the supplier base more diverse. The ultimate goal is to transform government services to be digital by default and meet users' needs.
The European Union’s General Data Protection Regulation David Sayce
Introduction to GDPR
New data protection laws for 25 May 2018
Europe's data protection rules will undergo their biggest changes in two decades. Since they were created in the 90s, the amount of digital information we create, capture, and store has vastly increased. Simply put, the old regime was no longer fit for purpose.
The solution is the mutually agreed European General Data Protection Regulation (GDPR), which will come into force on May 25 2018. It will change how businesses and public sector organisations can handle the information of customer
This document discusses various legal issues related to the use of social data, including copyright, right of publicity, trademarks, defamation, content regulation, marketing, workplace issues, and due diligence. It notes that many businesses and individuals lack an understanding of the applicable legal requirements and risks, such as content removal, penalties, and lost opportunities. It provides an overview of key areas of law and encourages learning the "rules of the road" to avoid these risks when creating, commercializing, and enforcing rights related to content and speech online or in other digital contexts.
This document discusses e-government and issues related to its implementation. E-government refers to governments using information and communication technologies to offer services to citizens, businesses, and organizations. It can improve access to government information and services. Key aspects of e-government include publishing information online, allowing two-way interaction between governments and citizens, and enabling online transactions. Successful implementation requires addressing technological, political, financial, and digital divide issues.
Local government has many moving parts, complex workflows, data routing and security concerns, and a general difficulty in buying and using new software. Building bespoke, custom software for each and every local government effort is also time-consuming and not a great use of public resources.
In this community presentation, San Francisco’s director of product management will showcase the latest thinking on how automation, with tools like Camunda, can be used to simplify and improve existing needs as well as address future problems.
The role of the individual in "digital by default" public servicesMydex CIC
The document discusses how individuals can play a more empowered role in digital public services through personal data stores. It argues that by giving citizens direct access and control over their own personal data, as proposed with services like Mydex, people can more securely and conveniently interact with service providers while driving cost savings and opportunities for new personalized services. However, many local governments have yet to develop digital strategies and leadership to fully realize this vision.
Public data is the language of government as it determines government benefits, grants for states and communities, and the rationale for legislation. While many people dislike working with data, becoming comfortable dealing with data is important for citizens who want to play a substantive role in government rather than just participate in campaigns. The rise of Web 2.0 provides an opportunity for citizens to both access and understand government data in order to become empowered and involved in shaping government.
Digital Guardianship in Self-Sovereign IdentityEvernym
Drummond Reed's Nov. 21, 2019 keynote presentation for Secour's Digital Identity & Dementia Summit.
This presentation provides a quick introduction to self-sovereign identity (SSI), a few of the pilots in production today, and how SSI can be designed to work for everyone through a concept called digital guardianship.
Tech For Good Meetup 10.11.14 The Good DataTech For Good
At the Tech For Good Meetup in London Marcos Mendendez introduced us to The Good Data, which is a service that helps you to take ownership of your personal data online by blocking browsing data that would otherwise be used by third party trackers. Then, with your consent, it puts some of your data to use for organisations that are working towards a good cause. What’s really cool, is that you can also choose to become an owner of The Good Data - so it’s possibly the first data coop in the world.
The document discusses where organizations should be in preparing for the General Data Protection Regulation (GDPR) which takes effect in May 2018. It raises questions that organizations should consider such as engaging stakeholders to fund compliance, understanding the data being stored and its purposes, ensuring all breaches can be detected and reported, clarifying accountability, and maintaining momentum through and beyond the 2018 deadline. The document emphasizes that organizations need to understand their data, have accountable processes, and view GDPR as an opportunity to improve customer relationships and trust through appropriate data management.
Government agencies across the U.S. are increasingly prioritizing digital services and online engagement with citizens. Five major trends are guiding this transition: citizen-centric design, mobility, open source technology, treating information as a service, and innovative marketing. The document explores these trends, discusses challenges of digital governance, and provides examples of digital innovation in government. It also offers guidance to help agencies start their own digital initiatives. While technology is important, cultural change within agencies is key to successfully adopting new digital strategies and service models.
The Home Office, like the rest of the UK government, is involved in a huge effort to modernise service delivery in line with the possibilities offered by the internet and the digital age.
Our role as designers and researchers, is to re-imagine how we might deliver fundamental public services through digital channels. But we have an unusual challenge - we need to make services that work for everyone.
In this talk I share some real life examples of how we are making sure Home Office services work for everyone who needs them, as we work to re-shape the department around the end-to-end services that millions of people have to use.
Technology and Trust: The Challenge of 21st Century GovernmentTim O'Reilly
The document summarizes Tim O'Reilly's talk on how technology and trust in government are linked. He argues that while technology has revolutionized many industries, government has been slow to adopt these changes. This has led to a decline in public trust as government services fail to meet citizens' expectations set by their digital experiences elsewhere. O'Reilly cites the UK's Government Digital Service as a positive example of an agency that has successfully modernized government websites and digital services through an iterative process focused on user needs rather than bureaucratic requirements.
[PreMoney SF 2015] Govtech Fund >> Ron Bouganim, "Out With The Old, In With T...500 Startups
This document discusses the government technology (govtech) sector. It notes that the US government has 22 million employees, representing 15% of the US workforce, and spends $7 trillion annually on technology. However, most government technology is outdated due to procurement issues and a lack of startup innovation. The emergence of cloud computing, open data, and other factors now enable startups to more quickly bring new technology to government. The document then profiles the Govtech Fund, a $23 million venture capital fund focused on startups transforming government technology, and provides examples of the fund's portfolio companies and their rapid sales cycles.
Ivana McConnell — Ethics, Software and Identity in the Age of Data (Turing Fe...Turing Fest
This document discusses ethics in technology and provides recommendations for technology companies to address ethical issues. It notes that software and algorithms reflect biases and can have unintended consequences like marginalization. It recommends that technology companies ask questions about why and whether they should solve problems, involve users in decisions, plan for misuse cases, consider stressful situations, prioritize transparency, and continually learn about ethics issues. The key message is that technology companies need to focus on ethics and consider how their products impact users.
Paul Campbell — A Modern Approach to Third-Party Embedded Widgets (Turing Fes...Turing Fest
Embeddable widgets have proliferated the web since JavaScript was born in the mid-nineties, and even before. Since the days of CGI counters, we have come a long way, with companies like Intercom and Stripe providing drop-in code to render components that provide rich and interactive experiences within customers’ existing sites.
At Tito, we have provided an embeddable widget since early on. When it came to rewriting it, we wanted to keep the things that made it great: a simple drop-in native-like web component that was easy to customise with CSS and integrate with JavaScript hooks. Our secondary goals were higher level. We wanted an easy to use codebase, and a widget that could be the primary code that we used on our own checkout pages. We also wanted to hook in to the modern ecosystem of JavaScript package managers, bundlers and modules.
This talk will explore the process of upgrading an older widget to a modern codebase and framework, some of the advantages to be gained, and some of the challenges faced.
Sam Noble — Blink & You’ll Miss It: The Ever Changing Landscape of Paid Media...Turing Fest
I don’t actually remember the last time I had a week in the office where something new didn’t happen within the paid media space and unless you live and breathe it, there will certainly be updates that you’ll miss.
In this highly actionable talk, I will walk you through some of the latest features and updates across the main paid media platforms. The deck will be packed full of inspiration and ideas that you can take back to the office and implement within your paid media campaigns.
Check Warner — Building with Diversity (Turing Fest 2018)Turing Fest
This document discusses the importance of diversity and inclusion in business. It begins by introducing the speaker, Francesca Warner, and their organization Diversity VC, which promotes diversity in venture capital. Some key statistics are presented showing a lack of diversity in tech leadership and funding. There are four main reasons why diversity matters: it leads to improved financial performance, access to more talent, better decision making, and product design that considers more users. Practical advice is given on how to build diversity from the start, such as understanding issues, measuring diversity, reviewing hiring and culture, and providing training and support. The overall message is that diversity should be a priority from day one as it benefits the business in many ways.
Mike McQuaid — How to Not Fail at Using Open-Source Software in Your Organisa...Turing Fest
Almost every company today uses open source software to do business (whether they know it or not). Almost every company isn’t using open source software as effectively as they could. Learn from GitHub’s Mike McQuaid about how to use open source software in your organisation without succumbing to the most common of pitfalls.
Mark Logan —The Real Reasons Start-ups and Scale-ups Fail (And What to Do Abo...Turing Fest
This document discusses common reasons why startups and scaleups fail and provides recommendations for success. It summarizes that most failures are due to running out of money or not achieving product-market fit. It recommends optimizing for "agency," which means making decisions as close to the front lines as possible, pushing decision ownership down, achieving appropriate but not too much alignment, and removing barriers to necessary resources. Done well, this approach can lead to "hyper agency" and business success.
This is not your everyday data talk. Through working deep inside the fastest growing SaaS startups in our space, we've studied the patterns, methods, and models for driving outsized results. The one common thread? How they use their data. (How else would you grow from one marketer through to a $60M+ Series B just 12 months later?). How do they make their data accessible, draw the right insights, set effective goals, prioritise and optimise processes, and automate ALL the (right) things. So brace yourselves: we're going to be navigating through AI, automation, "moving the needle", and a minefield of other buzzwords to try to make sense of using your data for growth. But you'll leave this talk with a simple framework and set of questions you can take and use right away.
Colin Burns — "Peak Web" UX Design: What to do next...? (Turing Fest 2018)Turing Fest
Based on a career in interaction design of over 30 years, this talk describes how the discipline of user experience design has developed over that time. It also explores some of the potential pathways that practitioners might follow in the next phase beyond “Peak Web” UX design. This will be presented through the lens of creative leadership in a large-scale interdisciplinary team at the world’s biggest public service media organisation.
Miloš Lalić — The Continuous Search for Product/Market Fit (Turing Fest 2018)Turing Fest
When we talk about product market fit, we typically think of the initial stage of a startup - when we test solutions starting from a technology to find a market or from a market to design a product. And then, if we are lucky, it's done and we can focus on scaling, right? But markets change, new ones appear and as we try to adapt, while growing initial success, we often end up with bloated products or do dangerous pivots. And the growth actually slows down. Here’s a few ideas how to avoid this, based on some good experiences and a couple of bad ones.
Patrick Campbell — Our Fundamental Strategy of Building a Business is Broken ...Turing Fest
We've reached the point in the market where the "best practices" we've been taught are no longer applicable when it comes to growth. Using data from millions of customers and thousands of companies, Patrick will debunk much of the dogma that drives our mental models around building a business, before offering up a practical guide around pricing, building the right product, retention, and targeting the right customers - all to ensure we're building a sustainable, thriving business.
You spend months — sometimes years — building a new feature. Once it's shipped you celebrate, and move onto the next thing. But product development isn't exclusively new feature development. In this talk, Amy will draw on her experience killing products at high-scale businesses. You'll learn why product development teams should constantly evaluate their product portfolio, some techniques to help you always-be-evaluating, and some advice on how to gracefully deprecate your products.
Fabrizio Ballarini — Scaling Organic Growth by Building Products (Turing Fest...Turing Fest
Building products with engineers is the most scalable way to drive organic growth. I will introduce briefly the disconnect I found between marketing and product/engineering from my past consulting experience, cover the basics on how we setup autonomous and independent growth teams and ultimately dive into how we drive growth by building products with engineers. In the “building products” deep dive I will give an overview of our framework to generate products ideas from search data, provide some tactical examples on how building custom CMSs allows us to quickly validate MVPs, why we invest in infrastructure to scale acquisition and what we learned so far by building products that solve customers problems across the entire funnel.
Edgar Rouwenhorst — Marketing as a Growth Driver (Turing Fest 2018)Turing Fest
Marketing as you know it died 10 years ago, and ‘growth hacking’ often just means ‘we failed to deliver results’. Drawing on his experiences leading the marketing team for one of Europe’s top fintech companies, Edgar will offer practical insight into marketing in a product company, applying Agile principles to your growth, scaling up to hyper-growth, managing relationships with the C-suite — and more!
Rebecca Moore — Self-Disrupt for GrowthTuring Fest
To unlock growth, a business needs to continually (re)organise and (re)educate itself, across the disciplines of product, marketing and engineering. This presentation will talk through what we have done to continually organise and educate for growth at Skyscanner, and share the resulting learnings, successes, fails, tips and techniques.
Roan Lavery — Driving Growth vs. Building Core ValueTuring Fest
Making tough prioritisation decisions is a constant challenge for anyone involved in building products. One of the hardest is the need to drive growth for the business vs building lasting product value to keep customers happy. In this talk Roan, will draw on over 10 years experience of founding and scaling FreeAgent, an online accounting product with industry-leading customer satisfaction scores, to discuss a pragmatic framework that allows for a balanced approach to these sometimes competing priorities.
Susan Ramonat — Blockchain Unraveled (Turing Fest 2018)Turing Fest
Hear about blockchain’s origins and key design principles. Get beyond the hype and learn about how it might disrupt a variety of industries and civic life by transforming business and operating models. Learn how to frame promising use cases and proofs of concept.
Martin Eriksson — You Are All Product Managers (Turing Fest 2018)Turing Fest
In order to build products people love in today’s fast-moving world we need to be experts on everything from design to engineering to machine learning. Since no one person can have all those skills it’s critical that we stop worrying about titles and build cross-functional teams who combine all this knowledge and experience with the autonomy to execute. In this talk Martin will show the benefits of thinking cross-functionally and how to set up teams for success this way.
Data is all around us, which is both a good and bad thing. Good, because we need it. Bad, because there’s simply too much to know where and how to start using it. This is one of several reasons that marketing teams are currently dysfunctional – I’ll reveal the rest in my talk – but it doesn’t have to be this way. Data-Driven Design (3D) is an actionable evidence-based framework that gives marketing teams (marketers, designers, & copywriters) accelerated access to the data they really need, coupled with a process for understanding how to use that data to make informed changes to the digital marketing experiences you’re creating today. In Oli’s talk, you’ll learn how to use The 3D Playbook to narrow four hundred sources of overwhelming data into the five you actually need.
Rand Fishkin - The State of SEO & How to Survive Google’s Trojan Horsing of t...Turing Fest
Google is falling into a familiar pattern. First, they offer web publishers in a sector (flights, recipes, local, video, e-commerce) increased visibility and SERP display options. Next, they incent participation in specific formats and data structures. And, finally, they take that data for themselves, changing the SERPs to favor advertising, their own properties, and/or instant answers that can reduce publisher traffic. For web marketers, it’s a prisoner’s dilemma — do we give Google what they want now so a competitor doesn’t cave first, or do we hold back and miss out on traffic potential for fear of losing out long term? In this presentation, Rand will show data on how Google is being used today, and how it’s changing, then dive into strategic initiatives and specific examples of how savvy players can build a moat to protect against long-term risk. Included will be tactical wins every site can take advantage of to drive more traffic and improve their content and web marketing strategies. A collaborative process for marketing teams, designed to create high-performance digital experiences that solve real, observed customer pains.
Lisa Myers - How to Make Your Wishlist Piece of Coverage Come TrueTuring Fest
There is so much content on the web, to get your content noticed you really need to make it stand out. It doesn’t need to be expensive, or even original, but it does need to be innovative. But there’s little point in creating content campaigns if you don’t make people aware of them. Lisa will be taking you through how her agency approaches content marketing and outreach, that has got their clients links and coverage from some of the biggest authority sites in the world including BBC, The Guardian and the Wall Street Journal. Don’t miss this hands on session on how to get your content noticed and covered.
International Upcycling Research Network advisory board meeting 4Kyungeun Sung
Slides used for the International Upcycling Research Network advisory board 4 (last one). The project is based at De Montfort University in Leicester, UK, and funded by the Arts and Humanities Research Council.
12. GDS is here to
make it easy for
government to
be digital
13. The nine most terrifying
words in the English language
are: ‘I’m from the government
and I’m here to help.’
Ronald Reagan
Image: creative commons https://www.flickr.com/photos/ooocha/
“
21. GDS
Individual electoral registration became law
on 10 June 2014
Before that, the “head of the household”
was required to register all residents of the
household who are eligible
22. 40 million people were
automatically
registered to vote under
the new system –
without lifting a finger
24. GDS
Registering to vote now takes less
than 3 minutes on a mobile phone
It took 12 months of policy team
and lawyer wrangling to make that
possible
25.
26. ...allow citizens to track
and trace an application,
a request, a purchase or
a repayment in a few
simple clicks.
The Rt Hon Matt Hancock MP
Image: creative commons https://www.flickr.com/photos/gdsteam/
“