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1. Crystal Bianco

2. Our Goal
To develop and implement an effective Performance
Management System at First Command Financial
Planning as well as develop a Communication Plan
that serves the needs of the Performance Management
System

3. What is Performance Management?
Systematic process employed by a company to involve
employees in improving organizational effectiveness
in accomplishing the agency’s mission and goals
(Office of Personnel Management, n.d.).
Includes:
Planned Work Expectations
Continual Performance Monitoring
Developing Performance Capacity
Rating Performance Periodically
Rewarding Good Performance
Correction Plan for Poor Performance

4. How Does Performance
Management Fit with Our Strategy
Organizational goals created in strategic planning
Process (Planning Resource Center, n.d.).
Performance Planning Stage of Performance
Management: Individual goal setting
Organization goals cascade down
 Organization as a whole
Sub –Units
Individual Employees

5. What’s in it For Me?
Improved business profits
 Increased productivity and work quality
Increased employee responsibility
 Held accountable for actions
Equitable and fair treatment of employees
 Standardized procedures = consistency
Enhanced quality of work life
 Conflict Job Satisfaction
(Great Biz Tools, n.d.)

6. Our Performance Management
TimelineEmployee Management
PLANNING
PHASE
QUARTERLY
REVIEWS
Review PM
Materials, List
Goals (August 15)
October 15h- Rev 1
Self Evaluation, Meet
with Manager
Meet with
Supervisor ,
Develop Plan
(August 25)
January 15th- Rev 2
Self Evaluation, Meet
with Manager
Begin Executing
Plan ( September
5th)
April 15th- Rev 3
Self Evaluation, Meet
with Manager
Meet to Review
Effectiveness after
First review
(October 25)
July 15th- Rev 4
Self Evaluation, Meet
with Manager
PLANNING PHASE QUARTERLY
REVIEWS
Review PM Materials,
List Goals (August 15)
October 15th- Rev1
Employee Evaluation,
Meet with Employee
Meet with
Employee , Develop
Plan (August 25)
January 15th-Rev 2
Employee Evaluation,
Meet with Employee
Begin Executing Plan
( September 5th)
April 15th- Rev 3
Employee Evaluation,
Meet with Employee
Meet to Review
Effectiveness after
First review (October
25)
July 15th- Rev 4
Employee Evaluation,
Meet with Employee

7. Communication Channels
Internal:
Quarterly Meetings
Newsletters
Regular E-Mails
Trainings on communication for employees and
management
(Francis, n.d.)

8. Responsibilities
Senior Management
• Engage others in process
• Enthusiasm and Support
• Be prepared for questions
• Guide strategic decision making
Management
• Conduct regular meetings
• Support employee development and improvement
• Monitor progress and goal completion
• Provide needed feedback
Employee
• Work towards individual goals
• Take responsibility
• Be receptive
• Complete Assigned Tasks
• Ask for Support if needed
Human Resources
• Design Best Practices
• Provide Training
(Halogen, n.d.)

9. Activities
Team Building Exercises(Both Employee and
management)
Regular Office-Wide Meetings to Discuss System
Effectiveness

10. Partnerships
What is each ‘Partner’ achieving?
Is this system working for both Partners?
Use outcome to plan more effectively and tweak
system
(Improvement Service, 2011)

11. Plan Implementation
https://www.google.com/search?hl=en&site=imghp&tbm=isch&source=hp&biw=1366&bih=667&q=performance+management+partnershi
p&oq=performance+management+partnership&gs_l=img.3...556.6982.0.7262.34.16.0.15.15.1.293.1998.4j8j1.13.0....0...1ac.1.51.img..10.24.1938.U
RPLGlMVV20#hl=en&q=performance+management+plan+implementation&tbm=isch&facrc=_&imgdii=_&imgrc=Y_ktydk0qu086M%253A
%3ByeKRXWUYxW_5yM%3Bhttp%253A%252F%252Fwww.tbs-sct.gc.ca%252Ftou%252Fpmc-dgr%252Fimages%252F10-steps-etapes-01-
eng.jpg%3Bhttp%253A%252F%252Fwww.tbs-sct.gc.ca%252Ftou%252Fpmc-dgr%252F10-steps-etapes-eng.asp%3B595%3B473

12. References
Francis, K. (n.d.). Importance of business communication channels. Retrieved from
http://smallbusiness.chron.com/importance-business-communication-channels-117.html
Great Biz Tools (n.d.) Invest in a structured performance management system. Retrieved from
https://www.greatbiztools.com/index.cfm/performance-management-benefits
Halogen Software (n.d.). Roles and responsibilities in a best practice performance management system. Retrieved
from http://www.halogensoftware.com/learn/how-to/roles-and-responsibilities-in-a-best-practice-
performance-management-process
Improvement Service. (2011). Developing performance management in partnerships. Retrieved from
file:///C:/Users/Cristal/Downloads/Developing%20performance%20management%20in%20partnerships%20(1
).pdf
Performance Management.(n.d.). Overview and history. Retrieved from http://www.opm.gov/policy-data-
oversight/performance-management/overview-history/
Planning Resource Center (n.d.). Is there a relationship between strategic planning and performance management?
Retrieved from http://work911.com/planningmaster/faq/planningperfmgt.htm